Vodafone Australia Outage in Gawler, State of South Australia

2/2 Everytime I get the call from @VodafoneAU, they are absolutely clueless about my problem and asked to explain again. I have no way to speak to @ICICIBank. @PaulFletcherMP can you please do something here?

1/2 Hey @ICICIBank, @VodafoneAU is not letting me call the NRI banking number from thier network. I have raised this concern a long back with #vodafone. I explained the problem numerous time to CC people. Still no progress.

Vodafone chat service is far from it! 20 minutes on computer and no reply. Now on mobile and no response for 10 minutes and counting since initial chat started. Poor. @VodafoneAU #vodafone

@VodafoneAU I had a chuckle today when I was on a Vodafone chat. Their service after 10 minutes of chatting just shut me off. Then they sent me a message stating.. “looks like you’re busy...” Ummm no, your service had “technical difficulties”. I was on home wifi which was rock solid. Meh!

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@andrewfosterau @VodafoneAU Telsta’s 4G mobile backup on the modem works like shit as well.

@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

@VodafoneAU current customer here: please stop calling me with call centre sales calls. I don’t want sales calls. Any more and I’ll switch phone providers. The frequency of calls is over the top. Thanks.

@Macca_Gee @VodafoneAU 20... and never

oh ffs @VodafoneAU your signal sucks! wtf

@VodafoneAU Okay however I don’t have an issue with paying the bill. I’ve paid it. The issue I have is that @VodafoneAU was sending us texts that enabled people to pay on time and avoid the $15 late fee. Now these texts don’t arrive until after the $15 has been incurred. It seems deliberate.

@VodafoneAU Did you have any connection issue in MSW this morning? I didn’t get mobile phone connection and even couldn’t check news or twitter

@VodafoneAU you seem to be having issues, are you down?

@VodafoneAU Any chance you can supply a good old fashioned Melways? I have to travel across Melbourne tonight on unfamiliar roads and I can’t access my GPS on my phone due to no service! Any suggestions?

@VodafoneAU are there currently issues logging into accounts? Was working fine yesterday but today I can't log into either the app or via the website - just gives a "Something didn't go as planned" error

@VodafoneAU currently stuck overseas, my sim is not working so can't make a call to support. through twitter dm you got me fill out a form and wasted my time, in the end you told me to call you as if this wasn't the issue in the first place. Disgraceful customer service, oxymoron workflow!

WTH is wrong with mobile data since a week in Melbourne south east @VodafoneAU. Network keeps disconnecting and 5G is a joke. I am literaly thinking to switch after 8 years

@VodafoneAU currently overseas, my sim is not working so need to contact your support but only way to do this is through TOBI app which requires sms login. why did you remove web chat support? What a failure of logic and customer service!

@VodafoneAU Postcode 2043 Erskineville (Pearl St) has been experiencing inconsistent & intermittent fast/slow 4G speed in past couple of days. Sometimes very fast then suddenly extremely slow, in same location. It wasn't like this early last week. Please check.