TPG Telecom Outage Report in Parramatta, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Parramatta, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (67%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Parramatta, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Parramatta, State of New South Wales
Latest outage, problems and issue reports in Parramatta and nearby locations:
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom Interesting. I don’t understand how the line went down but I will wait for the investigation. I guess this problem is a stronger symptom of what I reported the other day (very slow connection)
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Onynz 🇵🇭🇦🇺
(@onynz) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi Jhoey.. thanks for the concern and thanks for agreeing that 28 days without service is indeed very frustrating specially during the holiday season.. Ive already decided to cancel my account/order so not sure if providing my details make any diff..
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.
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Neil Taylor
(@Taylorville29) reported
from
Sydney, State of New South Wales
@TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor
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Onynz 🇵🇭🇦🇺
(@onynz) reported
from
Sydney, State of New South Wales
With @TPG_Telecom When you are moving home please make sure that you cancel the sercive on your old address since they will still bill you if the change of address does not happen...
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues
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Sunny Singh 😎
(@Social_Sunny) reported
from
Sydney, State of New South Wales
I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
The year is 2033 I'm still waiting for #TPG to get their email shit organised.
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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#Jimmy🐓🏉
(@choox75) reported
from
Sydney, State of New South Wales
@TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom But this sucks @TPG_Telecom. Slow connection for days and after the reset it literally stopped working completely.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail
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💧Nick Trebla
(@NickTrebla) reported
from
Sydney, State of New South Wales
@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it
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Bazzio101
(@Bazzio101) reported
from
Sydney, State of New South Wales
@TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.
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Dr Paris BAh! Humbug!
(@parisba) reported
from
Sydney, State of New South Wales
Stupid TPG FTTB.
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Emerson Martins
(@emersoncmartins) reported
from
Sydney, State of New South Wales
@TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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youla
(@youla) reported
Help please @TPG_Telecom . I have an elderly mother living alone, her adsl stopped working, can't make or receive calls. You promised to call me back yesterday. Still waiting. Please help
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Royce Michael Lee
(@roycemlee) reported
Hi @TPG_Telecom — the good news is the service status page of your website says FTTB issues are resolved. The bad news is I can confirm they’re not. Any updates re: Sydney CBD area?
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Laoch
(@Laoch16) reported
@TPG_Telecom please I really have to get my head around this. Why , when there is a serious outage with tpg you don't admit it online ? You merely sit back and blame @NBN_Australia . There has been an internet failure in this area and your denying it. Which means your lying.
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ben edwards
(@benedwa56754503) reported
@TPG_Telecom avoid TPG at all costs ! Our business has spent 15 calls over 5 hours on calls with no customer service. We have even been hung up on & still no phone line . Losing business customers NOT GOOD ENOUGH TPG #badbusiness #TPGfail
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Mel
(@Mel78170352) reported
@TPG_Telecom hi can someone contact me please, internet has been down since 17/02, I tried calling 17/2 and 18/2 and was on hold for over an hour NOT GOOD ENOUGH. I need this fixed asap
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Ahmed Ashik Kamal
(@AhmedAshikKamal) reported
@TPG_Telecom Apparently there is a " planned outage" which took your team 2 days to figure out. One word RIDICULOUS. Response: Cancel your connection if you want internet.
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beins
(@beins9) reported
@TPG_Telecom Internet has been down since yesterday. 3rd light on NBN modem is flashing. Ticket#12119830. Haven’t had any update.
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Timmy Chong
(@Timmychong) reported
@TPG_Telecom is TPG down? Internet just stopped and can’t login to the TPG site?
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Penny 🌸
(@gooddog_png) reported
@TPG_Telecom seriously, I just waited on hold for over an hour, spoke to a customer service rep who said she would patch me through to the tech support and instead it’s just bumped me back into another hour-long queue?
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Rob Wood
(@RobWoodWasHere) reported
@TPG_Telecom You guys down?