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TPG Telecom

TPG Telecom Outage Report in Parramatta, New South Wales

Why is my TPG Telecom service not working?

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Parramatta, New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Parramatta, New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 3 days ago
Sydney Phone 10 days ago
Sydney Internet 13 days ago
Sydney Internet 16 days ago
Sydney Internet 19 days ago
Sydney Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Parramatta, New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • jasonelk
    Jason Elk (@jasonelk) reported from Sydney, New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • RashmiTrivedi9
    Rashmi Trivedi (@RashmiTrivedi9) reported from Sydney, New South Wales

    @TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • baleenrecruit
    Baleen Recruitment (@baleenrecruit) reported from Sydney, New South Wales

    @TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • poojosh16
    Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • danumph
    Dan Umphray (@danumph) reported from Sydney, New South Wales

    @TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?

  • Lucho_Roo
    Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported from Sydney, New South Wales

    @TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • Tj__Edwards
    Tj 📷👨🏽‍💻 (@Tj__Edwards) reported from Sydney, New South Wales

    @TPG_Telecom Except we had 40 upload which you changed without my permission and will be putting me back on after 3 TPG staff couldn’t help and 1.5hrs of phone call later I finally got onto an incredible retention officer who is fixing the problem. But thank you.

  • scibidoo
    💧Jamie (@scibidoo) reported from Sydney, New South Wales

    @TPG_Telecom - Any known issues with internet in Como?

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @TPG_Telecom internet is down in collaroy?

  • ChimistuI
    Sasha (@ChimistuI) reported from Sydney, New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no internet .. all day .. wtf ?

  • frakn_rak
    FraknRak (@frakn_rak) reported

    @TPG_Telecom What happened? In september I was getting 108.53Mbps down and 18.90Mbps up Now I get 10.8Mbps Down and 17.62Mbps Up Signed initial contract for 100/40 not this crap

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no service

  • spo0kyxspice
    The SpookyxSpice Project 🎃 👻 (@spo0kyxspice) reported

    @TPG_Telecom Was there a country wide internet outage? Any ETA on restoration?

  • BlairFurl0ng
    Blair Furl0ng (@BlairFurl0ng) reported

    @TPG_Telecom service seems to have died in Edgecliff. Any news on how long for?

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @TPG_Telecom no service for last 10 hrs ...

  • White__Monkey
    Monkey (Chris) (@White__Monkey) reported

    @TPG_Telecom I can't sign in to the mobile app. It keeps saying my username or password is incorrect. I have checked them and re-entered both many tines. They are correct.

  • BlissfulLi
    Bo Li 李 勃 (@BlissfulLi) reported

    @TPG_Telecom sent you a message as we had internet outage for 20 hours now.

  • birdnoises
    David Kapernick (@birdnoises) reported

    @TPG_Telecom no internet service for 12 hrs . Wtf ?

  • RobLee0871
    ℝ𝕠𝕓 𝕃𝕖𝕖 📸 (@RobLee0871) reported

    @ProdigyBray @TPG_Telecom Our problem is its out completely, on top of the slow speeds which seems to always be less than half our plan states