TPG Telecom

TPG Telecom Outage Report in Parramatta, State of New South Wales

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Parramatta, State of New South Wales 12/24/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent TPG Telecom outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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TPG Telecom Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now

  • emersoncmartins Emerson Martins (@emersoncmartins) reported from Sydney, State of New South Wales

    @TPG_Telecom This is not true. I never had this velocity to download. Just tried again and the velocity is 25 mbp.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • Matt_Williams67 Matt Williams (@Matt_Williams67) reported from Sydney, State of New South Wales

    So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    @TPG_Telecom 'Failed to sign in to your account . Server password has been changed .Input changed password. ' I don't want to damage password on my Ipad though .

  • Social_Sunny Sunny Singh 😎 (@Social_Sunny) reported from Sydney, State of New South Wales

    I dunno about @TPG_Telecom now. Signed up in October on a no contract, first 3 months free plan, to test them out. Paid upfront costs. Trying to cancel now cause I moved address and was told no fees on the phone. But now some 3rd party costs they trying to charge me for 🤔

  • NickTrebla 💧Nick Trebla (@NickTrebla) reported from Sydney, State of New South Wales

    @Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @TPG_Telecom don’t “sincerely apologise” because you don’t seem care & it is patronising. Fix the issue & give us our email back, not in 2 hrs, or 15 hours like you are currently estimating. & get real and make visible to your customers the specifics of the issue #tpgfail

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom Your status link actually tells us nothing. Just that there is no email and you keep@pushing the resolution time out.... most of us have been monitoring this all day #tpgfail

  • choox75 #Jimmy🐓🏉 (@choox75) reported from Sydney, State of New South Wales

    The year is 2033 I'm still waiting for #TPG to get their email shit organised.

  • ronakpatel09 Ronak Patel (@ronakpatel09) reported from Sydney, State of New South Wales

    @TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.

  • Taylorville29 Neil Taylor (@Taylorville29) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia any danger of my issues being resolved before Xmas or shud I just jump on eBay and invest in a dial up modem #pisspoor

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom you obviously have no idea what the email issue is or how long to fix it given you keep pushing the ETA resolution time out even more.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @colemanm5k @TPG_Telecom @BigPete009 OMG this outage is killing us. Issues first started appearing on Tuesday. The service was intermittent Wednesday morning & by Wednesday afternoon there was nothing. We have been left in the dark ever since with little to no comms from TPG & keep pushing the ETA for resolution out

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode

  • iklash iklash (@iklash) reported from Sydney, State of New South Wales

    @TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup

  • parisba Dr Paris BAh! Humbug! (@parisba) reported from Sydney, State of New South Wales

    Ah good, our internet in Sydney no longer works. TPG support isn’t very good is it

  • Bazzio101 Bazzio101 (@Bazzio101) reported from Sydney, State of New South Wales

    @TPG_Telecom Will ~ everything worked perfectly as is until the outage. It has been configured this way since day one and inspected twice by tpg technicians for initial set up.

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    Now had @TPG_Telecom #HFC 100 #nbn for over a month now. Consistently high speeds regardless of the time of day, no drop outs, great customer service. Credit where credit is due, I’m glad my NBN is working as advertised.

  • rodrigoelp Rod (@rodrigoelp) reported from Sydney, State of New South Wales

    Today was my last day with @TPG_Telecom mobile. Decided to change after several years to a different service that gives me a lot more for my money (and works without issues so far) Love the fact I can move my number to a different operator without issues

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • bunghole42 **** (@bunghole42) reported

    @TPG_Telecom No NBN here for us in Wantirna since around 7pm last night. Outage not shown and router been reset several times. Please assist.

  • eganij Isaac (@eganij) reported

    @TPG_Telecom been trying to fix our business phone for over a week and our customers keep being directed to a poor lady in NSW who gets multiple calls a day. Really hurting our business Plenty Of Games +61 3 9913 8467

  • dwyer_david 💧David Dwyer (@dwyer_david) reported

    @TPG_Telecom @NBN_Australia is there an outage in North Ryde or is it just me?

  • dcrafti David Crafti 🌱 (@dcrafti) reported

    From what I can tell, @TPG_Telecom's #nbn installation in the area I'm in is Fibre-to-the-Sewer. Paying $145 per month for 250Mbps down, which at no time of day or night exceeds 50Mbps. Surprisingly, the upload isn't bad, @~35Mbps, but that's why I'm paying so much.

  • VimalBrahmbhat Vimal Brahmbhatt (@VimalBrahmbhat) reported

    @TPG_Telecom please help. My internet is not working

  • 7Raikiri Rai (@7Raikiri) reported

    @TPG_Telecom intermittent connection and sync issues for the past 2 days at Heathwood/Forest Lake QLD. Any maintenance or downtime on service?

  • j3riani John Eriani (@j3riani) reported

    @TPG_Telecom is pop mail down? Can’t get anything on my device but the post office site still works.

  • colwight Colin Wight 🦖💀 (@colwight) reported

    @TPG_Telecom any chance you can get your engineers to sort my NBN out please? It’s been dropping out regularly for over 3 weeks now, and they’ve done nothing. The service has been hopeless. Absolutely hopeless.

  • LimitlessQuad LimitlessQuad (@LimitlessQuad) reported

    @TPG_Telecom Fix our area Goldcoast 4218 & 4217. The internet consistently drops out, the next door neighbours are having the same problems also with tpg. Dont send me a message with whats your customer id or whatever, just get your lazy asses out here and check out the exchange.

  • NeonMarquee Neon Marquee (@NeonMarquee) reported

    @TPG_Telecom I have used Skype to call the family landline back in Australia for 15 yrs. I now get an automated TPG recording that I’m not authorized to make that call (TPG is blocking inbound call). No settings, have been changed on either end. This is a TPG problem (not Skype)