TPG Telecom Outage Report in Parramatta, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Parramatta, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (84%)
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Total Blackout (5%)
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Phone (5%)
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Wi-fi (3%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Parramatta, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Parramatta, State of New South Wales
Latest outage, problems and issue reports in Parramatta and nearby locations:
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Poonam Gururajan
(@poonam_guru) reported
from
Sydney, State of New South Wales
@TPG_Telecom Are you able to give an update for internet service in Marrickville, New South Wales? My internet has been down for most of the morning.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom Now with the last person I spoke, I requested an escalation. I was told it would happen but I have no idea what is going on. You need to raise your customer service game TPG.
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom It’s 1PM and once again, nobody called me. This is the worse customer service experience I’ve ever had in my whole life.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom How many TPG staff do I need to speak to before TPG issues are resolved? #notHappy #TPGisCrap
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Vijay
(@Vijay_SRK) reported
from
Sydney, State of New South Wales
@TPG_Telecom Is the service down?
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
@TPG_Telecom do you know how long the current planned outage in NSW Newtown area will last?
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom @TPG_Telecom Once again Jhoey... it’s 2PM and I haven’t received the phone call you promised above. You don’t learn. @Aussie_BB, if you can install a new internet connection at Rhodes on the 11th of September... congrats... I’m your new customer.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom why do I have so much time to Twitter my frustrations with TPG? Because I’m on hold & you still cannot resolve phone issues #notHappy
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom TPG internet and mobile apps take YEARS to load. ONLY TPG. I have no issues with other companies. #notHappy #doNOTAskMeToDMYou #youContactMe
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🅳🅰🆅🅸🅳 🏳️🌈
(@BoredPuffin) reported
from
Sydney, State of New South Wales
@Costy_06 @TPG_Telecom I’m thinking of heading that way myself Nick. We’ve been having intermittent issues for almost a month. Have actually needed to buy a 4G modem so I can keep working thru the regular dropouts/slowdowns. Giving them one last chance to sort this out before I jump ship.
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom If only your customer service was as fast to resolve phone issues
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m on hold for home phone issues and msgs keep coming up about internet. WHY? #notCool #willBeChangingProviders
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Pamcake (Summer Type)
(@PrimcessPamcake) reported
from
Sydney, State of New South Wales
@sarge_stan @Leonlovescats @TPG_Telecom Not working 😤 and Sistor has to do her working from home, pay for extra data
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Samantha Skinner
(@samskin) reported
from
Sydney, State of New South Wales
@TPG_Telecom any updates on @NBNCo outage in North Bondi? Website says restoration underway - it’s been a very long and frustrating day of tethering to terrible @VodafoneAU mobile data...
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Carlos Felipe
(@_carlos_felipe) reported
from
Sydney, State of New South Wales
@TPG_Telecom I’m a customer since 2010. Your relocation service is still the same thing: complicated and slow. Internet should be as easy and quick to connect as electricity.
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Alex Thornton
(@Skymasterfunk) reported
from
Sydney, State of New South Wales
Thank you @TPG_Telecom for diagnosing and turning around a broken line and internet connection within 24hrs. Great customer communication that kept me updated. #customerservice
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Christina Rose
(@r_lusheeee) reported
from
Sydney, State of New South Wales
@TPG_Telecom Whilst on phone I get cut off and TPG don’t call me back & stuff me around #CustomerExperience #bad #service
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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((Herschel🌹))
(@jaklacroix) reported
Wanna have a bad time? Call @TPG_Telecom customer service.
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Renato Iannella
(@riannella) reported
Stark difference between @TPG_Telecom and @Optus. I can move between plans online within minutes with TPG self-service. With Optus, on the “chat” for 90+ mins, 4 different (real) people, and 5 user validations to change my plan, and it still did not work. I dread trying again.
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Brett
(@Brett00472683) reported
@TPG_Telecom they said I had a week to trial it, it is pathetic. I spoke to tech about my original connection and he argued it was the wifi extender. Shows a reasonable speed if you do a speed test, although upload av 1.5. Try DL something and its throttled. Real bad, new one sht
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MT Cap
(@MTCap8) reported
@abhiramsampath @TPG_Telecom I'm having the same issues again as well
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MTCAR
(@MTamrakar4) reported
@TPG_Telecom Your technical team told me if I don’t like 0.83 map data speed I am getting, told to cancel the service 3 months ago! I tried to give TPG chance, every time I call your technical department, I can’t get through. Waiting on hold for hours!
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Liam Dilley
(@liamdilley) reported
@TPG_Telecom support have a big tendency to give their customers lies on the phone basically and seem totally ok with it if you complain.
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Sophie Smith
(@SophieSmith86) reported
@TPG_Telecom Is your network down?
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chich_89
(@Chris08505629) reported
Not impressed with @TPG_Telecom , extremely poor call quality, requested relocation and am being advised it will take 2 days longer than the requested date. Currently looking for a higher quality service provider. @Aussie_BB ?? Is that you?
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Liam Dilley
(@liamdilley) reported
@TPG_Telecom Bad support and working on that is part of any business. The biggest Jono is staff lying to customers to get them off their back. Telling a detailed tail that’s not true or just admitting to not caring. I have had this now 3 times as a long term customer. It’s the worst sin
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MTCAR
(@MTamrakar4) reported
@TPG_Telecom Why are you trying to bill me when my subscription is already canceled. Isn’t your service is prepaid? You take money in advance? Now why are you billing me for next month?