TPG Telecom Outage Report in Parramatta, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Problems in the last 24 hours in Parramatta, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (78%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Parramatta, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Parramatta, State of New South Wales
Latest outage, problems and issue reports in Parramatta and nearby locations:
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom got a whole 2 days without disruption and now the internet is down. Super frustrating!!
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Dan Umphray
(@danumph) reported
from
Sydney, State of New South Wales
@TPG_Telecom Been a huge admirer of the TPG customer service... what’s happened?! Where did it go wrong. Oh yes. Of course. You Off-shored it.
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi there. Still no internet connection? Is there anything happening to fix this???
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sachi
(@sachi_sam) reported
from
Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Jason Elk
(@jasonelk) reported
from
Sydney, State of New South Wales
@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.
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Yu Dan Gu
(@YuDanGu1) reported
from
Sydney, State of New South Wales
@TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good,I can reach it by Optus mobile net.
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
@TPG_Telecom Internet is intermittently dropping out. 4th straight day of issues. What’s going on????
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Iain Brew
(@IainBrewSydney) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi TPG. Is there an HFC outage in Beecroft 2119? Parents have had no internet since 1AM - ARRIS restarted, downstream blinks then goes out. Can’t find outage for 2119 on your site.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@TPG_Telecom - Any known issues with internet in Como?
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Gees you lot dance around and don’t answer the question, I know that it’s synced correctly again my question is why is it down to me find and fix the problem?
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Baleen Recruitment
(@baleenrecruit) reported
from
Sydney, State of New South Wales
@TPG_Telecom - anybody working in your call centre? Maybe a call back option when people are trying to get in touch with tech issues?
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Rashmi Trivedi
(@RashmiTrivedi9) reported
from
Sydney, State of New South Wales
@TPG_Telecom Still no call back - internet is still down - is this a signal to move to another provider? Who will pay for loss of my time & productivity?
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Sacha Fernandez
(@sacharules) reported
from
Sydney, State of New South Wales
Internet NBN connection down on the weekend. Again! @TPG_Telecom
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom we got a notification that the outage has been restored but our internet is still not working. Even agate restarting the modem. What should we do next? #CustomerService
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes but wasn’t the Q. Why for a 100/40 FTTB connected at 40/20 with lots of errors on the line don’t you notify customers
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Sasha
(@ChimistuI) reported
from
Sydney, State of New South Wales
@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Іü
(@elastikos) reported
It's raining heavily, so naturally the NBN has cut out, copper wires submerged in water don't seem to mix... Fancy that! @NBN_Australia @TPG_Telecom
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Jess McGuire
(@jessmcguire) reported
Do I need a new router (frankly after years of me paying for abysmal connectivity, surely @TPG_Telecom should replace for free?) Or, does anyone around Brunswick East have a provider they recommend? I just need internet, no phone service add ons etc just decent reliable internet
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Sino
(@Mr_besten) reported
@TPG_Telecom tpg broadband customer for 6 years. 1.5 hr call with support. 7 different support persons, repeated my issue 7 times and still nowhere. they are just sending me back and forth between billing and technical. HAVING TERRIBLE EXPERIENCE!
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Peter Lim
(@ThePeterLim) reported
@TPG_Telecom hi all, NBN has been down since 6 am this morning in the Marsden Park, NSW area. Any idea when services will be restored?
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mathew porth
(@porthchops) reported
@TPG_Telecom Paid said they would stop cancelation been told that internet will be back on but I’m still waiting for the connection as internet still not working
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Blonde
(@8londee) reported
@TPG_Telecom my internet connection drops out every night for hours on end. This is beyond ridiculous, I have raised tickets and yet the issue persists. I never get a clear answer as to why this keeps occurring. Have you not paid your bills?
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ધર્મેન્દ્ર મોદી🇮🇳🇭🇲🇮🇱🇮🇳🇭🇲🇮🇱
(@MeeDhaMo) reported
@TPG_Telecom thank you for the worst customer service and worst response towards your customer. You have such a lame service and that you agents just disconnect the line you have a big office in Macquaire Park but still outsource your Customer care with the lowest standards
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Finnigans 💉天有道地有道人无道
(@Thefinnigans) reported
@AndrewCatsaras @Telstra Ari. I had very good response from @TPG_Telecom when I reported problem with my NBN/Internet Access few weeks back. They organised a technician to come and check out everything
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Shez🌱
(@shezzay) reported
@TPG_Telecom I keep getting SMS from you regarding an address I don't live at, and I have never had an account with TPG. How do I stop this from happening, extremely annoying.
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Ignatius Jones
(@Ign_Jo) reported
nothing worse than calling up to ask why my ******* internet is still down only to hear "go to @TPG_Telecom .com to see if you are affected by recent internet outages".... they're *************** surely