TPG Telecom Outage Report in Parramatta, State of New South Wales
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Parramatta, State of New South Wales
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (68%)
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Wi-fi (13%)
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Phone (12%)
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E-mail (3%)
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Total Blackout (3%)
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TV (%)
Live Outage Map Near Parramatta, State of New South Wales
The most recent TPG Telecom outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Parramatta, State of New South Wales
Latest outage, problems and issue reports in Parramatta and nearby locations:
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Dana Nguyen Edmunds
(@dananedmunds) reported
from
Sydney, State of New South Wales
@TPG_Telecom hi guys, internet was supposed to be connected today between 1pm-6pm. 40 mins after deadline and nothing. Help!!!
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
I think my internet can sense the impending #NBN build as it’s absolutely crap! 💩 Wifi won’t connect to more than one device at a time 😡 thanks for nothing @TPG_Telecom #aussieinternetsux
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Matt James
(@MattJamesAus) reported
from
Sydney, State of New South Wales
@TPG_Telecom Turns out it was a billing issue due to a cancelled card but the walled garden wasn’t making it through our security gateway, ping tests were working though so that’s where the confusion was. Be nice if you guys sent a couple of SMS warning service is getting suspended or paused.
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Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom SIM card was only sent after I called on two consecutive days to complain about intermittent sim connectivity. That’s a totally separate issue to having to wait 2.5 WEEKS for an internal port that was meant to take “2-4 hours”.
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iklash
(@iklash) reported
from
Sydney, State of New South Wales
@TPG_Telecom you have the worst mobile app in this world.. can't see the data usage, cannot see the details, cannot login to account, cannot change password, cannot change the account for auto topup
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Rohan Kleem
(@rohankleem) reported
from
Sydney, State of New South Wales
Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@ernestjpnsw @NBN_Australia @TPG_Telecom Had the same issue with TPG. Switched to Vodafone NBN and much better quality of service
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@janetbackstage @TPG_Telecom It is actually longer than 22 hours. I first lost access at 10am yesterday. Managed to view a few emails mid-afternoon and it has been down ever since. I have no idea what work is banking up in my email right now
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom can someone please resolve the issues with my NBN. It has been almost a week this time. I have had numoutous conversations and visits from your technicians without the issue being fixed. Unfortunately this is the 5th time this year we’ve had a material outage.
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James Gardiner
(@JLSGardiner) reported
from
Sydney, State of New South Wales
@TPG_Telecom Can you please coordinate with NBN and fix the service on Brighton Boulevard in Bondi. This is the 5th serious outage this year which is causing material economic damage to my business. Neighbours paying for your service are also having the same issues. Thank you
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Reetu Mutti
(@ReetuMutti) reported
from
Sydney, State of New South Wales
@TPG_Telecom Not to mention that I’m now being charged for a mobile service I cannot use due to faulty sim. The last three weeks dealing with TPG have been incredibly frustrating.
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MEGAN SAMUEL
(@meggsie79) reported
from
Sydney, State of New South Wales
@TPG_Telecom @Babyhire @TPG_Telecom your engineers have been apparently working on this for 24 hours now. For 24 hours I have been receiving emails for work but have no idea what issues are sitting in my inbox waiting to implode
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Ronak Patel
(@ronakpatel09) reported
from
Sydney, State of New South Wales
@TPG_Telecom Yes it’s all working well now. Hopefully it will work for long time. Because I am having this speed issue every 2 to 3 months. Every time I need to contact your team for testing or support. Thank you for this time.
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Ramakrishnan NK
(@RK281087) reported
from
Sydney, State of New South Wales
@TPG_Telecom I need to cancel my TPG Internet with account number 6407504. Been calling customer service for 60 mins and not getting connected Kindly assist at the earliest. #TPG #Internet #FTTB
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Kerrie Barker
(@kezz78) reported
from
Sydney, State of New South Wales
So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom
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Matt Williams
(@Matt_Williams67) reported
from
Sydney, State of New South Wales
So no problem with the number of players in rural services going from 3 to 2 but telco TPG not allowed to merge with Vodafone whereby the number of mobile players would go from 3 to...3 #joke
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Paul Danyluk
(@PaulDanyluk) reported
from
Sydney, State of New South Wales
@TPG_Telecom I am trying to contact you, on 1300 993 011, no luck. Help!
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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dennishcyu
(@dennishcyu) reported
@TPG_Telecom TPG NBN is down at Wantirna VIC. My tpg user name is dennishyu. Please give me a status update.
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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FourStroke
(@tommytank79) reported
@TPG_Telecom @mimay1024 You guys make it very difficult to understand what the hell is going on. You’re not taking calls. Your outage service says nationwide issues with a 3rd party provider, nothing specific. NBN is not reporting any service outages. Who is responsible for the issue & who is fixing it?
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Brittany 👸🏿
(@brittpinkie) reported
@TPG_Telecom are there any outages in Ashfield? Can't get through to your customer support over the phone.
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Guy Hedderwick
(@GuyHedd) reported
@TPG_Telecom no internet since Nov, but I have to keep paying until you can fix it! Wow that is customer service with a kick in the nuts
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WEAR-A-MASK
(@jimmyjack72) reported
@NBN_Australia or @TPG_Telecom what’s happening in Preston and Thornbury Victoria? Days of patchy service and this morning nothing!?!
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Deborah Tobias
(@DeborahTobias) reported
@TPG_Telecom very poor & disappointing customer service. A telco that can’t transfer calls internally & cuts you off. Don’t sign non-tech savvy elderly to TPG. Perhaps the Telecoms Ombudsman can help
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Rob181 Easts🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@Roberto_ROC181) reported
@NBN_Australia @abhi900 I’ve been checking my NBN connection on the page you quote for 3hrs & it states that there are no outages.The NBN box is blinking like a faulty traffic light. @TPG_Telecom has announced that there is a n/wide NBN outage & your telling someone to check if there is a known outage?
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Hindustani
(@readAbhi) reported
@TPG_Telecom Could you please check if there is any issue with NBN in Ashfield m, NSW area. My home internet is not working since 1 hr. Restarted both modems (NBN n Wifi)
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Karthik Chandy
(@ChandyKarthik) reported
@TPG_Telecom your service has been down for at least 4 hours. NBN is fine and your IVR simply states that they apologise. No human to talk to. Can you at least provide a public message about what is wrong and what is the ETA? This is poor service.