Telstra

Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cabbage Tree Point, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cabbage Tree Point, Gold Coast, State of Queensland 01/28/2026 20:55

January 28: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaGold Coast Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cabbage Tree Point, State of Queensland

Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:

  • beeso beeso (@beeso) reported from Yatala, State of Queensland

    Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • Salvete02Mac Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Yes you have let me down

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Averagamer Reinjarl Wolfgang (@Averagamer) reported

    @SquigglyRick How old is the house? the physical joint of where the cables met may be detoriating. When they send out an NBN contractor he can do a TDR check. Also if Telstra doesn’t want to give you better internet take the effort to shop around. See what the neighbours have and service

  • the_LoungeFly Agent Arioch [Umbra] ✨ (@the_LoungeFly) reported

    @joshh_dp @Telstra Yup... I’m in the middle of central inner Sydney and on only 2 bar signal strength. I’ve been asking them for weeks to get field technicians to have a look at signal towers but nothing.. Vodafone and Optus in same area are full four bar signal strength. 😒

  • Chiswell__ Samuel Chiswell (@Chiswell__) reported

    @ConkyOCE @Telstra U can use the Telstra app to contact Telstra, usually waaaaay faster. Or the orders literally ****** up when getting disconnected which is always a pain to fix

  • Melbourne_says Melbourne Says #IStandWithDan (@Melbourne_says) reported

    @abcnews I’ve always loved this idea. Good work Telstra. Sometimes just hearing the voice of someone can go a long way. And for some it will be a phone call to lifeline of a support line.

  • JonesNumber Sara Jones (@JonesNumber) reported

    @Telstra @BelongAU It would be easier to stab myself in the eye. Now I have been asked to provide photo ID before @BelongAU can action the ticket. WTF, how hard is it to just action the helpdesk call? #incompetent

  • libliars wayne (@libliars) reported

    @chrismurphys @Telstra I use TPG haven't had a problem 🤞

  • fleshy2 Fleshy1504 (@fleshy2) reported

    Going to the ombudsman @Telstra your service is criminal. Paying for some thing uuur not delivering. Someone call me on 0420815703

  • jamesmiller62 James M Miller (@jamesmiller62) reported

    So @Telstra my lovely 80 yrs old parents can’t even get anyone to answer their call to get their landline, near Newcastle, NSW, up and running. Why are these basic, basic services so unreliable and difficult to fix? 🥺

  • chrismurphys chris murphy (@chrismurphys) reported

    And so it goes on...different messages from different ppl @Telstra promising help. At last today a phone call their fault but me to pay $215 per hour for help to fix their faulty internet line between 2-4pm 'be at home!' 4:40pm no one arrived. Typical @Telstra #fakephonecompany

  • geezeroberts Guy Roberts (@geezeroberts) reported

    @chrismurphys @Telstra TPG - never had a problem! Was worried when they got into bed with Vodafone but so far so good. Competitive rates too!