Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brian | Artist ~ Father ~ Lover
(@brrrianGrr) reported
@Telstra why is my 4G so slow right now? I have two phones both Telstra and both internet speed test is connecting at 0.2mbs. Both have not exceeded their data plan limits. Please help!????
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Dr Una McIlvenna 💀🎶
(@UnaMcIlvenna) reported
Aussies, can you recommend an alternative to @telstra for a business internet account? Been well over a week and they still haven't set the damn thing up!
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Wiltop (thatParadox)
(@thatparadox) reported
Honestly @Telstra why is every ******* thing such a chore with you!? They make it next to impossible to find the number to call because the call wait times are so long. If you didn't **** up so often perhaps people wouldn't need to call so much!
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
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RSR
(@RSRMars) reported
@garydlum No actually great news now! Telstra modem arrived today & works a treat. So now gotta go back to office works and take the other one that's not working back - fingers crossed I'll get a refund. Pity it didn't come earlier so I didn't up my phone plan! Oh well. I need CFS alerts!
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SFCU
(@SFCU) reported
Hey @telstra what's going on with internet in Normanhurst??? Your pathetic outage site as usual claims there's no outage, and I'm stuck in the void that is your chat queue, so understaffed they cant even estimate when they'll be able to tell me they don't know when itll be fixed
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vRifty
(@vRiifty) reported
@TheMisterEpic1 @Telstra NBN isn’t in my area, down and upload speeds are 200-500kb/s @Telstra is garbage
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Wiltop (thatParadox)
(@thatparadox) reported
Seriously, every ******* interaction I have ever had with @Telstra has involved waiting for an absurd amount of time on the phone (often more than once) for **** that should just be easy. Stop being incompetent, stop funneling your billions to investors instead of support.
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mike_bravo
(@AusBravo) reported
@UnaMcIlvenna @Telstra Have been with iiNet for 15 years @ 2 residences and never had a problem with service (physical n customer) or pricing / billing.
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Pedro Aron♦️
(@PedroAron6) reported
@TheMisterEpic1 @Telstra yeah but here in brazil its kinda worse because of the pandemic, many services have lost speed because of the demand, it loses speed at rainy days, and even stops working quite often on those, providers are only obligated do give 80% of the service; extremley expensive as well