Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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The latest reports from users having issues in Cabbage Tree Point come from postal codes 4207.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, Gold Coast and Cabbage Tree Point.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Gold Coast |
Phone |
Community Discussion
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Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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beeso
(@beeso) reported
from
Yatala, State of Queensland
Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@psg_au) reported
@Telstra What is wrong with your NBN Links? I'm lucky to be getting 5Mbps today.. My modem says it's MAX speed is 35Mbps, yet the contract I signed with you says: Estimated typical busy period speeds between 7-11pm (not available to most FTTN customers): 50Mbps down 17Mbps up
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Michael Grundmann
(@GrundyGrundmann) reported
@Telstra I try to communicate with the ‘Telstra Team’. Unable to talk to ANYONE during business hours with Telstra our biggest telco. Why!? As your service is currently suspended, you cannot buy or remove any Data Packs at this time. Need help? You can chat now with an agent at 24x7 Chat
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Garth
(@garthlanham78) reported
@jaredsmith81 @Telstra That would be great mate. Horrible customer service. Still have no idea what is going on. Cheers mate
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Charlotte 🏳️🌈🔯
(@CharlotteSDJ93) reported
Looks like @Telstra are being dodgy again. According to them, they're not a retailer and therefore the @acccgovau rules don't apply to them. Been fobbed off to the manufacturer of my faulty phone with nothing but a "we can't help."
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Jason O'Donnell
(@gener8or) reported
@Telstra Had completed all these steps before tweeting. See original screenshot. The issue appears to be congestion. Surely Telstra has a means to monitor this and be proactive.
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Belinda McLeod
(@belindam73) reported
@Telstra how can I get in contact with you my Telstra app won't show details I need & everytime I call I get transferred to the messaging option which keeps freezing so I can't get my issue answered
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RaffAgostino
(@RaffAgostino) reported
@Telstra_news @telstracareers How pathetic is that. I thought Telstra was bad 13 months ago, but you guys have taken **** to a whole new level, well done.
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Isaac Cooper
(@Isaac_cooper89) reported
Hey @Telstra what’s with your reception strength in the callala beach area? Very very poor strength
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Roel Loopers
(@freosview) reported
Dear TELSTRA. All I want is to get my mobile phone bill via email, but because I also have a wireless broadband account with Telstra I have been unable by phone and on line to get that done. It rejects the phone account number, because it confuses it with the broadband service.
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Ranjit Kumar
(@lensrkr) reported
@telstra I have been trying to register for a Telstra id for more than 2 days now. Error redirects me to message the support, which appears to be non-existent. All I see is a message that Agent is typing.