Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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REGINA SORENSEN
(@BBreggie) reported
from
Gold Coast, State of Queensland
@Telstra I’ve done everything and it’s not working
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Ray™
(@Glenina57) reported
@LIVEINMOUNTAIN I thought the problem was the phone because the other phones worked ok. Tried everything: static IP addresses etc....next day an iPhone played up. Did a factory reset on the router and bingo. I know very very little about this stuff. Telstra & Optus could have helped.
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@jaysimmo
(@jaysimmo3) reported
@GrogsGamut @Telstra Spent last year dealing w/ NBN & Telstra 4 office. Finally emailed my local Lib MP, suddenly gold service. But straight back to pumpkin after. There's an internal Telstra plan to end all "talk" comms by 2022. One told me the name of the plan, have it in some chat log I saved.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
My phone still getting hot because of Telstra virus attack. Maybe in the next life they will be garbage collectors
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China Sommerset
(@pineapplezsez) reported
@GrogsGamut @Telstra Call their international help number for help; overseas. @Telstra don't answer, just a message option that loops & forces you to install their app on phone to get help cos they refuse to answer their listed OS number/or their webportal chat. 3days endless app chats with idiots.
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Nikki Teeuw /N.E. Teeuw
(@NikkiTeeuw) reported
@Monocotyledon @Telstra @Optus There has to be a company that is better than these two. I cannot believe the amount of times I've had to call Telstra about both internet and mobile issues. Either with dropouts or mobile over-billing. Customer care definitely isn't their priority.
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Glenn Colgan
(@GlennColgan) reported
@GrogsGamut @Telstra My experience ask a question on MyTelstra Chat and receive a response after 30 mins which is often a copy paste from the Telstra website - this is not customer service.
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Nikki Teeuw /N.E. Teeuw
(@NikkiTeeuw) reported
Best mobile phone plans in Australia with good coverage that are not @telstra ? Sick of being repeatedly overcharged followed by complete inability to get through to customer service. #telstracorruption
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Man-sized beardface.
(@MorkaiAU) reported
@GrogsGamut @Telstra I've discovered recently that the main means to contact HP Support in Australia is via Whatsapp which is about a horrendous as you'd expect.
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AlsoRanGran
(@GranAlso) reported
..that doesn’t work! Both times the call was disconnected after a robot said thanks for your call. @Telstra please do something about this shocking service. 😡
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Kieran O'Connor
(@_kieranoconnor) reported
Everyone I work with on @Telstra mobile is having issues in Canberra City (2601) - can't access data (and not much 4G reception either). Just for your awareness...