Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
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| Total Blackout | ||
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| Phone |
Community Discussion
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Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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beeso
(@beeso) reported
from
Yatala, State of Queensland
Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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gary taylor
(@ilgt) reported
@kentparktweet @VodafoneAU I have been with Optus nearly 30 years with no problem, I also ran a Telstra mobile and internet for a while through a business at the same time that was ok but preferred Optus
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Brett Doyle
(@BrettD08) reported
@Telstra No update. Would it possible be the bill I trying to pay is connected to iPad I cancel last week and this is the last of the payments for it@and this is making the problem.
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aristotle303
(@aristotle3031) reported
@Telstra No reply from you help desk Glenn. If that’s your real name. I noticed you replied relatively quickly to my original tweet and that your help desk clearly doesn’t give a shxt. So I’ve concluded that your job is purely damage control for Telstra’s self preservation.
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Panama Pat
(@pw19751) reported
@KAP715 @flemsha @MikeCarlton01 Servos in regional Oz were probably considered a barrier at one stage too...as would have been the effort required to keep their tanks full. And if Telstra could put a phone box in every two horse town in the country then charging stations won't be a problem. We got this 👍
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Wayne Thompson
(@WayneBThompson) reported
I ordered a phone from @Telstra with a plan 8 weeks ago. Support tells me that I cannot cancel the order, nor can I be told when it will arrive. But they told me "Don't worry" once they have stock it will arrive in 3-5 days. Customer service this bad takes effort. I'm worried!
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aristotle303
(@aristotle3031) reported
@Telstra They haven’t bothered to respond at all. Maybe move some of your Twitter ‘damage control’ staff to the help desk. Telstra drained my 20GB of my data in 1 hr. From just browsing. Is this how you profit off people?
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Runey5
(@Runey5) reported
@Telstra i think your entire internet network has shat the bed... i'm paying for 250 Mbps down and 22 Mbps up, i'm only getting 6.7 Mbps down and 3.7 Mbps up... your outage search on your site is horrendous as well as it NEVER detects outages or disruptions
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Trekzone. 🖖
(@TREKZONEorg) reported
.@Telstra - any reported issues with YouTube playback? I can’t load anything - but can refresh the home page and notifications. Mobile data only. Business internet fine.
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Neil Brennan 🌊
(@nellophonic) reported
@kentparktweet @VodafoneAU ALDImobile and Boost both have amazingly cheap mobile plans backed by the Telstra network. For a good low-cost ISP it’s hard to go past Exetel.
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Skarlet Sheep
(@SkarletManuka) reported
@Telstra I know that ya steakhead, I just don't know why you changed it, never needed an account before