Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Gold Coast |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Community Discussion
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Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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REGINA SORENSEN
(@BBreggie) reported
from
Gold Coast, State of Queensland
@Telstra I’ve done everything and it’s not working
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Doyle
(@BrettD08) reported
@Telstra Hi I had a call from the complaint department on Thursday afternoon but I missed it so got a email about it not long after asking me to contact them so i did. But have heard nothing since is this normal?
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SaveSydneyfrom$¥DN€¥
(@savesydneyfrom) reported
Ahoy @Telstra. I am now getting a pleasant lady telling me “The number you have called is not available from the service. For further information please contact you service provider” whenever I call two frequently phoned numbers from my iPhone. Any quick fix?
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Peter Principas
(@PeterPrincipas) reported
@Telstra Just saw a front page in a newspaper saying why I will never have to ring Telstra again, which is true because you have totally failed me in your system, what’s the point of staying with Telstra?
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Sam Petherbridge
(@MrSamPeth) reported
Turns out when @Telstra cancel an order they don't actually cancel it fully which can delay future orders without any proactive communication as to why an order is delayed. No way to get updates without calling a specific team.
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MarksOutThere
(@MarxOutThere) reported
@Telstra Ouch. Was happy to migrate to NBN but they dont do relocation of phone socket, so they suspended my service to strong arm me into the $150 "Telstra platinum" charge to move the socket from the garden shed to the main living room.
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Michael Kouranos
(@acceler8er) reported
@Telstra Realised it was a cloned/spoofed. This is why I hid the poor business name 😔
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🇦🇺 Adam (TruBluAussie) 🇦🇺
(@TruBluAussie83) reported
@0utworld @Telstra That has been Telstra for years now mate. The worst Telco in Australia by far
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Snowy Rains
(@SnowyRains28) reported
@Telstra do you have a phone number that connects you to an Australian person to talk to for help? Will settle for someone where English is their first language and non abusive staff please
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TweetSue
(@SueWilson_235) reported
@Telstra Now my @Telstra *email access* issue seems to be resolved, I have found this email: "We would love to hear about your experience with us when resolving your recent NBN issue." The level of incompetence is appalling, matched only by Telstra's indifference to its customers.
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smartFMC
(@SmartFmc) reported
@AxantCorp @Palamir_ @Telstra Thanks. Just got 875 Mbps. I actually hadn’t checked for a while. Looks like they upgraded the network even more now.