Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Oji (@Oji10858621) reported from Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
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Oji (@Oji10858621) reported from Gold Coast, State of Queensland
@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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koru-cottage.com (@KoruCottage) reported from Brisbane, State of Queensland
Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Oji (@Oji10858621) reported from Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Oji (@Oji10858621) reported from Gold Coast, State of Queensland
@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland
@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland
@alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Lois Underlion-Condition (@LBFizz) reported from Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shaik Nawaz Ali (@Nawazyshn) reported
@ta64945087 I don’t know if this helps anyone but Telstra is offering Disaster packages for people affected by floods, call them for more info, you need to have some signal on the phone.
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Joel Huntington (@HuntingtonJoel) reported
@RealBundyBear @EmStarrTHISxoxo Telstra was down in the entire area for 6 days. You could check this yourself before you run your mouth.
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Peter Nash (@Peter_R_Nash) reported
@brucerguthrie @Telstra Get a mesh network, not much more in cost.
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Alastair Christie (@AChristie221) reported
@Telstra It's actually insane that a Telstra agent can manage to cancel the wrong account, despite being told the correct account number to cancel MULTIPLE TIMES on the call, and NEVER being told the account number she actually cancelled. And then 3 days for reconnect. FIX THIS
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Saxdude26 #DisabledButProud #RaymanRedemption (@Saxdude26) reported
@thespecialbka Hilariously as a Telstra customer, the NBN techs are the ones I've had problems with, not Telstra. Which... is apparently rare... but I totally agree with that recommendation. XD
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AB (@silentanb) reported
@drajm Agree that the cost is too much. Should be no more than $60 a month for 100/20 rather than $80 to 90. I've not had issues with drop outs on HFC nbn but I've been with Telstra, origin (which is ABB) and superloop. I recall one of the reasons for the cost blow out...
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rahima (@rahima_sue) reported
@thespecialbka Telstra let Mullumbimby down - for an entire week when our town was in the heaviest crises - flooded - with people trapped in the hills, mudslides, roads washed out, when this town was in dire need to connect - we had nothing - no internet, no phones
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Timbo Radford 🏍🍷🥃🤤🍸🍾🏍 (@TimboRadford) reported
@Thomo_Grant Previously paying off Colonial, Telstra, Etihad, Marvel Stadium under a **** deal? Shame we cannot play at a smaller boutique stadium on our side of town.
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John salmon (@privateselect53) reported
@Telstra it seems like the whole of Australia has problems with Telstra. I see on the complaints site and my problems is not alone. So in thinking about it. Is the whole of the 5g network has become a failure and we all paying for a system that not working.
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Craig Platt (@CPtraveller) reported
@brucerguthrie @Telstra Have you tried switching bands from 2.5 Ghz to 5 Ghz? That was my problem