Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Wi-fi | |
| Brisbane |
TV | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Kelly Higgins-Devine
(@kellyhd) reported
from
Brisbane, State of Queensland
@Telstra Thanks. Your techs are back and trying to work out what the problem is.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cory Gale 🦘🇦🇺
(@cory_gale) reported
from
Westfield, State of Western Australia
@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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🐅🏆 TraralgonTiger 🇦🇺🍺
(@TraralgonTiger) reported
from
Traralgon, State of Victoria
@GregGibbo28 Was it a verbal threat on telstra app or did you lodge a complaint online with ombudsman?
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Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
@Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?