Telstra Outage Report in Cabbage Tree Point, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cabbage Tree Point, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabbage Tree Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Cabbage Tree Point, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Cabbage Tree Point, State of Queensland
Latest outage, problems and issue reports in Cabbage Tree Point and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Dr. Mike Todorovic
(@drmiketodorovic) reported
from
Brisbane, State of Queensland
So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Peta Ellis 🌈
(@ellispeta) reported
from
Brisbane, State of Queensland
@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Richard
(@RichardWKerr) reported
from
Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund
(@Mafesto) reported
from
Brisbane, State of Queensland
@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Box
(@BB140888) reported
@Telstra Is there mobile service issue's today? My service has been shocking for a few hours now in Sydney.
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Rick Calabrese
(@rick_calabrese) reported
@Telstra Yes it is thankyou. I’m also bow back at work! Just no consideration for your customers at all. A total lack of understanding of what everyone is going through with COVID. Very poor
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Murray Webber
(@MyNameIsMurray) reported
I'd love to be using a provider with better regional coverage... But until Telstra can fix this issue in Wanneroo, I can't: My wife is an on-call tech at a hospital, and the total lack of reception here literally puts lives at risk. Their coverage map still shows all good, too.
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Steve Moss
(@MrVegemite) reported
@Telstra Thanks Jessica. My number is public so I'm leaving this up. It's sad that your Twitter is more responsive than your customer service. A basic query is still unresolved after over 4 hours of messaging. Please have someone call me.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Iii) falsely sending info to a credit reporting agency to harm the reputation of someone who wasn't even an account holder, iv) making a victim of a crime spend upwards of 8 hours on the phone trying to shut down a fraudulent account over 7 months! Need I go on?
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Steve Moss
(@MrVegemite) reported
Telstra's customer communication is *********. The ham-****** attempt at a level of automated service via an app is unacceptable. @Telstra please get someone to call me. Your are a phone company for goodness sake.
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Ted the Toyman
(@TEDtheTOYman) reported
Apparently Telstra is getting notifications about my internet when I ask why as I'm not a customer of theirs they hang up very poor trolling
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Here's Johnny
(@johnnybgood100) reported
@Telstra Hi Stacey, my mom landline in Melbourne is not working for few weeks now. Calling her mobile phone cost so much from oversea. She doesn't use internet, so internet and landline package is no good for her. My brother there kept get the run around when he contacted #Telstra
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Teresa ...........
(@ObservantSmiler) reported
@MrVegemite @Telstra Trust me you’re not the only one frustrated with their customer service.. Same issues and had to call on Ombudsman as it’s ridiculous. Ordered an upgrade on 27th Jan- in store,online msging stuffed it up, recreated 8Feb, still no phone n contract in my hand.
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Christian Meier
(@hoser_meier) reported
@Telstra @NBN_Australia connection is down in area code 2222.