Telstra

Telstra Outage Report in Glenola, Palerang, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Glenola, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenola and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Glenola, Palerang, State of New South Wales 10/14/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Glenola, Palerang, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra TV
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Glenola, State of New South Wales

Latest outage, problems and issue reports in Glenola and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Canberra, Australian Capital Territory

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • giddeygirl Au COVFEFE... Test! (@giddeygirl) reported from Canberra, Australian Capital Territory

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • kindatiredfwiw Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, Australian Capital Territory

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    @Telstra I would love to but the App won't let me in and changing the password does not help...

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • michaeljames947 Mike Hutchinson (@michaeljames947) reported from Canberra, Australian Capital Territory

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

  • impactcomics Impact Comics (@impactcomics) reported from Canberra, Australian Capital Territory

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • garydlum Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, Australian Capital Territory

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • Mirandaprorsus Allan Behm (@Mirandaprorsus) reported from Canberra, Australian Capital Territory

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • samguthrie91 Sam Guthrie (@samguthrie91) reported from Canberra, Australian Capital Territory

    Days since a serious national outage on the @Telstra network: 0

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Henjam48 💧 The Banality of Evil (@Henjam48) reported from Canberra, Australian Capital Territory

    @emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tom_18xx tom (@tom_18xx) reported

    @Telstra @Nathan52027843 There's a local power failure outage in my area it's been two weeks now why isn't still not fixed

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @Idealaw Boost is the only retail player I know of that has access to the full Telstra network (minus the 4GX). I would give them a go. It would only cost $2-10 to pickup a sim and try it for a month.

  • marclubin_au Marc Lubin (@marclubin_au) reported

    @Telstra having nbn issues. Went thru the app and got an incident number (INC14445258) but can't get through on app or phone (1hr!). Mobile backup not working either. Are you able to help with any info? Is this widespread?

  • erstkate Kate ☕ (@erstkate) reported

    @Idealaw I have had two massive nightmares trying to get moved over to Telstra - one was a six-month limbo trying to combine two business accounts and one involved a 4 month transfer and week without phone or internet. Keep escalating. Sometimes talking to tech support helps.

  • sworks262 sworks (@sworks262) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • romola_bucks Romola Bucks (@romola_bucks) reported

    @Telstra I am on the line with the platinum support team right now. They seem flummoxed!

  • thebrickcleaner Brett Keleher (@thebrickcleaner) reported

    @Telstra Sadly Jo no it hasn’t! Spoke with ‘Oliver’ yesterday he said he’d get right into it and call me back to left me know what’s happening, never did! I’m about to escalate this

  • SusanJCN SusanN (@SusanJCN) reported

    @telstra I am in Europe and trying to sort out some stuff about my mum's account. When I call there's no answer and the online chat is with a robot that can't help with our situation. Please can you help?

  • nannett46862102 nannette (@nannett46862102) reported

    TELSTRA : on the phone for 2 hrs 25 min waiting ALSO ON messages via the Telstra after 40 min you say SORTING PROBLEM back in 20min lagging - no internet . My son has exams he needs to study my Phone READS 2.20m now . I am beyond tyred of you STILL WAITING 2 1:2 hrs

  • lisab246810 Lisa (@lisab246810) reported

    Come on @Telstra get the replays on, I am waiting!!! Decided to have a wee long lie! Now I need me netball fix!