Telstra Outage Report in Queanbeyan, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Queanbeyan, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Queanbeyan, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra and Bungendore.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Wi-fi | ||
Phone | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Queanbeyan, State of New South Wales
Latest outage, problems and issue reports in Queanbeyan and nearby locations:
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Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory
@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
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Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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David White (@m0457356748) reported from Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
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Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
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Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory
@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
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David White (@m0457356748) reported from Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
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Wade (@VK1MIC) reported from Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
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Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Woolnough ⚓ (@woolnough) reported from Canberra, Australian Capital Territory
On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
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Faith Gordon (@Dr_FaithG) reported from Canberra, Australian Capital Territory
@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
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Peter Stevenson (@PeterJStevenson) reported from Canberra, Australian Capital Territory
My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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David White (@m0457356748) reported from Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brian McCaughan (@nahguaccm) reported
Could someone ( anyone ) please explain why Telstra employs staff who can’t (or won’t ) solve simple issues when you call for assistance
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BirnoOCE’s Chef (@PremiumAcer) reported
@Optus @BirnoOCE This is why Telstra is better, I’ve been with you once and never again I am using your ****** service. @Optus
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opabinia regalis (@opabinia13) reported
@GordonGChang Im so used to it…they totally destroyed my Facebook…dumped shitloads of crap…hahaha..dumbff…didn’t see my night vision cameras catch their plate numbers,..while they spearfished my house…lol..sitting in their Mercedes, they have contacts within Telstra to locate ip
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Philip Robert Catley (@PhilipCatley) reported
@Telstra Cheers. Internet speed is fine - once the wifi connects. I get 107 down and 18 up. It’s the wifi that’s rubbish. Any tips on the Smart Modem? I’m sitting right next to it and performance is poor. Loathe to get a new one in case the same thing happens.
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Maria, Comrade Ghost (@oberonsghost) reported
Does Telstra need to turn its servers off, then on again? Or is it just me with a slow connection this morning?
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Beard Bites (@BeardBites) reported
Needless to say that I will be moving all my family's services across to #Telstra at the end of the month. Amazing customer resolution skills. #CustomerService #CustomerExperience
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Wiz.\rd of Woy Woy (@WizardofWoyWoy) reported
@Telstra I know. It’s interesting that Optus has worse coverage (fewer bars) but perfectly good data speed in that coverage. I’ve never been here except in January. It’s certainly not busy/crowded (Covid etc). I’ve also tried a few locations a few km apart with no change.
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Duncan McDonnell (@duncanmcdonnell) reported
I don't think I've ever disliked a company as much as @Telstra. Paying for a service that is consistently not provided. Hotspotting most days. Just terrible.
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Beard Bites (@BeardBites) reported
@VodafoneAU Nope you had multiple opportunities to rectify the problem. ALL my services will be with @Telstra at the end of the month. Maybe teach your complaints team how to speak to long loyal customers. #lostme
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Fex (@FexxeeXD) reported
@aus_smiley @Optus same issue here but with telstra?