Telstra Outage Report in Queanbeyan, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Queanbeyan, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Telstra
Telstra is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Queanbeyan, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Queanbeyan, State of New South Wales
Latest outage, problems and issue reports in Queanbeyan and nearby locations:
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Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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Antifa Maynard G Krebs
(@Diamondback1949) reported
from
Canberra, Australian Capital Territory
@SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
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Michelle Kroll
(@AHCPhoto) reported
from
Canberra, Australian Capital Territory
@CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
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Ian McDonald
(@ianmcd85) reported
from
Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Stewart
(@Stewart115) reported
from
Canberra, Australian Capital Territory
@Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.
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Michael T
(@MichaelGT) reported
from
Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?
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malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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Jason Ndeira
(@JNdeira) reported
from
Canberra, Australian Capital Territory
@gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra
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Lindsay
(@Lindday8) reported
from
Canberra, Australian Capital Territory
@Telstra NBN speed slow and dropping out in Flynn act is there issue
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HG
(@hgo7627) reported
from
Canberra, Australian Capital Territory
@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.
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Brumbies Man
(@Brumbies2003) reported
from
Canberra, Australian Capital Territory
@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mr A-Game
(@MrA_Game) reported
@Telstra No, they never told me they would monitor it over time. They would pass the buck on to ME, tell me to monitor it and to contact them if it drops again. A few weeks ago they ended the chat by saying they would do some 'advanced tests' and get back to me and they never did.
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Darcy Murphy
(@DarMurp) reported
@swegen31 @Optus @Telstra Pro tip - ALDImobile has significantly lower rates while being on Telstra network. Their customer service isn’t great, but it’s no worse than Telstra
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Chandan Vijayvargiya
(@chandan131313) reported
Worst customer service @Telstra I have an nbn connected and tried to get resolved from past 4 days and still agents asking for my account number and the address, though I have provided it multiple times.
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TBOY_Jarod
(@jarodmellor) reported
@Telstra I'm literally at the point of switching to @AussieBroadband because your tech support are absolute morons (obviously not the twitter staff). but the people who should be 'help' are useless, and I'm literally done with with their third world incompetence.
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Doug Robb
(@DougRobb1) reported
@romola_bucks Hi, I meant leave it off and set it manually. I think the problem is windows uses your IP address to infer physical location but telstra IP addresses are coming from ES servers. Windows 'auto' detect uses a simple method that won't work in this case!
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Darren Skepper 💧
(@beaker_74) reported
@NickRossTech Can’t help but wonder if this is an attempt to drive workforce to Telstra/Nat shareholders rather than pay them properly?
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Mr_Beard ☭
(@OzzieBeard) reported
I swear, #Australia is the worst ******* country when it comes to #IT infrastructure & management. @MelbourneIT, @Telstra & @tppwholesale you all suck. Where ******** do your support work from, Tora Bora caves in Afghanistan..?? Even them have better support crew & phone systems.
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Naomi Elle
(@naomi_t_81) reported
@Telstra Hitting hour 2 of my calls with Telstra, passed between billing, connection, technical support back to billing, spoken to 5 different people all of which who have said they would be able to help me, had two phone disconnections and verified details about 8 or 9 times @Telstra
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🚨LIVE NOW🚨 // Mr A-Game
(@MrA_Game) reported
@Telstra, your customer service is horrible. I have been pushing for someone to come out and check my NBN line for months, and all your customer service tells me to do is reset my router and then finish the chat without actually getting to the root of the issue.
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Josh
(@Tahans_) reported
@Telstra Nope, just cut out again