Telstra

Telstra Outage Report in Kulburn, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kulburn, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kulburn, Townsville, State of Queensland 01/23/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Kulburn, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

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Telstra Issues Reports Near Kulburn, State of Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • diwakar60335310 diwakar (@diwakar60335310) reported

    @Telstra too many customers to deal with. There are so many companies like you who take customers for granted and have gone down . Learn from history don’t make it so difficult for customers to reach you.

  • ritalingrrl jennifer willmore (@ritalingrrl) reported

    well I just broke down and started sobbing on the phone to the Telstra customer service agent as he told me that he couldn’t directly issue refund but the amount would be credited on my next bill. I need that ******* money back right now

  • tycertank Tycer (@tycertank) reported

    @Telstra I'm having trouble reaching you any other way so I thought I'd try here. My new modem is having issues with the SIM card: the mobile data light is always red. What is my next step?

  • barefootbloke Al Crystal 🇦🇺🏳️‍🌈🇬🇷 (@barefootbloke) reported

    Hey @acccgovau. How come @Telstra is able to force people to pay by direct debit? How is that legal/ethical? I tried to cancel direct debit and they threatened to cancel my service if I did so!

  • bryanlattin Bryan Lattin (@bryanlattin) reported

    Email from @telstra today saying my plan was going up and my upload speed was halving. Paying more and effectively getting less. Not pleased after being a customer for a squillion years. Time to start browsing other providers.

  • xoBearox_ #7RC BEAR🐕‍🦺 (@xoBearox_) reported

    @crimeoce @Telstra damn thats low i mean mines not much better. 40 down and 3 up

  • LLL310768 LLL🦋 (@LLL310768) reported

    @Poupon123 @peggymel2001 One of the worst days in Australia’s history in my opinion. The man was a blatant liar! No GST. Only going to sell 1/3 of Telstra. Children overboard... HONEST JOHN for sure!

  • pgcOneMoon Peter Combe (@pgcOneMoon) reported

    @paigecardona My complaint to Telstra ended up with the TIO. Still took 8 months to resolve. In the meantime gifs buffered. Don't go Telstra. I'm now with iiNet and great customer service, non existent at Telstra, and for the next 6 months I get a speed boost and I have 5G on WiFi.

  • diwakar60335310 diwakar (@diwakar60335310) reported

    @Telstra such a pathetic way to deal with your broadband customers. Can’t even reach people. waiting time to talk to customer care is min 40 min everyday.

  • OliverGarside Oliver Garside (@OliverGarside) reported

    @Telstra Trying to get a reply from the text help in the app. Keeps crashing. It’s now 36 hours since I sent the first message. 3-4 different agents involved. Back to sq1 every time. Contradictory messaging. Very frustrating