Telstra

Telstra Outage Report in Kulburn, Townsville, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kulburn, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kulburn, Townsville, State of Queensland 03/12/2026 21:20

March 12: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kulburn, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kulburn, State of Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra While a top up on a 600 gig account given that it’s not really possible to have maxed out that amount sounds good but I can not watch or do any thing. Given my ping is 31 most pages time out well before that lag is reached a top up won’t fix that at all

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra They said it’s due to not getting any thing higher than what I got after they rebooted my modem as apparently having a ping of 31 and an down load of 0.3 means I’m pant to much and clearly can not achieve more even tho my problem was no where near as bad before they rebooted it

  • downloadeodeo Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞 (@downloadeodeo) reported

    @Telstra Not one tech help desk person I have spoken to has the will to fix this glitch in my account. all of them prolong the result that isolates me from employers & collaborators I attempt to contact by phone. Your corporate culture sides against the client. Will Telstra fix this?

  • RotatesAU Rotates (@RotatesAU) reported

    @dillusionggs @managermechs @Telstra can you help fix my Internet

  • spudatthebeach snooze ya lose (@spudatthebeach) reported

    @wbartee It's a message from Telstra; your internet is down and we have a 6g trial you may qualify to trial if your interested, normal service will be restored as soon as possible.

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra It’s is meant to be nbn but is more like adsl and given there is only one computer and one idad using it I find it highly unlikely that I could of maxed it out as I said the account flicked over to the new month on the 27th of july it is now the 13 th it has been slow since 31st

  • jaye_ah Justin Randles (@jaye_ah) reported

    @Telstra Hi Kunal! Don't know what planet you're on, we're lucky to get 10Mbps down 0.05Mbps up. Instead of forcing customers to talk to call center staff who don't even work for Telstra, why don't you send someone round to my house to sort it out? Thanks for not fixing my internet! 👍🏻

  • manaz_d Robert Hudson (@manaz_d) reported

    @chubacker @andy_penn @Telstra It tells me that your expectations are a little out of wack, sorry. Yep, it totally sucks what happened to you, and I really wish it hadn't happened to you. Would I expect the CEO of Telstra to personally contact me at that level? No.

  • downloadeodeo Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞 (@downloadeodeo) reported

    @Telstra And this is Telstra's response: "What i will need to do is link you directly to the pre paid specialists so they can raise a case and have this managed for you for a resolution. Can appreciate the time you have spent on this. Please use the link when can - (link) - Lee"

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra starting to wonder about the level of your tech support education nothing like being told that I need to check that my modem is plunder into a power source! I’m like are you serious Seriously it is beyond a joke.