Telstra Outage Report in Kulburn, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kulburn, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Telstra
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kulburn, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kulburn, State of Queensland
Latest outage, problems and issue reports in Kulburn and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lucie Krahulcova
(@nomadiclucie) reported
Merry Christmas to @Telstra, I hope the $999 you have yet to refund me (it's been 20 business days) helps keep you warm over the holidays. If the online resolution team doesn't get back to me today, the other present I will deliver is a complaint to the telcoms ombudsman. 🎄🎁
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra Even on the App it is saying a 3G outage, so how can I be sure the techs are checking for 4G fault? And how do I formally report a fault using the App? There is only the messaging function which I used yesterday and didn't get a ref no so its not considered a fault report I guess
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Matt McDonald
(@mattfmcdonald) reported
@Telstra Hi Jay, We have tried to login using the app but it won’t allow us to make a Telstra ID so we end up in circles. We also tried the chat bot and asked to be transferred but no response. Any other ways to get help?
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Lucas - Pandemic
(@StingOCE) reported
@Telstra I've been into a store and been given a QR code, this hasn't worked and the service has been deleted from the eSim. Another hour + on the phone for it to be escalated. Case D given and another call to be made today. Still no service!
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra I assure you it is more widespread. My whole house is affected. My workplace post code 2477, my Manager's home post code 2484. Yet the outages map is all over the shop. Says only 3G at my place, no probs at my workplace, 4G outage at manager's home.
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra My manager's home service at Monaltrie 2480 is affected - this shows on the outages map and has been going on for days. Why can't Telstra act quicker? 2477 where I work it says no interruptions, which is clearly not true. Been days there also.
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IceGecko
(@GeckoIce) reported
@Telstra Already tried to get help with the account, you keep refusing so save your platitudes and canned responses please...I live in the real world.
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Baratus (Scott)
(@BaratusTV) reported
@Telstra Connecting to chat means a 2hr wait and then it disconnects. When I call the faults team they report it, tell me they will fix it and the screenshot is the result. Done it 3 times. That’s how I’ve got on. Not up for round 4. @TPG_Telecom might help though
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra Hi, Amber. Outages map shows only 3G is affected. Telstra message centre staff confirmed this, but had no idea 4G was affected. Say they are looking into it and I was the first to report 4G issue. Its ridiculous - 4G has been affected for 11 days now.
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Wjcks
(@Wjcks7) reported
@Telstra stop ******* cnts over and fix there internet we where on hold for 2 hours and you still couldndt help