Telstra

Telstra Outage Report in Kulburn, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kulburn, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kulburn, Townsville, State of Queensland 01/14/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kulburn, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kulburn, State of Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JerseyRidge Tony Stewart (@JerseyRidge) reported

    @agrobaz I have the same problem with my iPhone, Barry. The vast majority of my @telstra voicemails are delayed by hours or days. After reading this thread I performed the update to iOS 16.0.3 last night. 10am this morning I received a voicemail from 4:30 yesterday. So still not fixed.

  • BrettAl80564676 Brett Allen (@BrettAl80564676) reported

    @Telstra is the my telstra not working? I made a payment but when I click to see if payment has been processed is just spins

  • joeybulldozer Joanna Battersby (@joeybulldozer) reported

    Hi @Telstra is the network down? I can’t get into the Telstra App to call and I’m overseas.

  • gcoving GAC76 (@gcoving) reported

    @Telstra Again, poor performance by @Telstra. Will only speak to Ollie H103908.

  • Fredthedagg Warlock 🧙‍♀️ (@Fredthedagg) reported

    @Telstra just went into your store on Bourke st. Arrived 5pm. Waited at concierge for 20 mins to told I couldn’t get a new phone because it takes too long! I’m a long time customer and was going to sign another contract. There’s a Vodafone shop across the street

  • NetZeroNicholas Nicholas Crowther (@NetZeroNicholas) reported

    @Telstra As a very frustrated business customer, I would also like to raise some issues with @Telstra’s management of orders. DM away, please…

  • Laura21729559 Laura (@Laura21729559) reported

    @Optus can someone help me with setting up an account? I need to pause /cancel my recharge but there's some kind of glitch on the app and its not letting me create one. I also have no signal on Fraser, currently using a Telstra sim, this is why i need to cancel for now.

  • AjratYllek Yllek 🦋🦎🐝🐞 Just me 🤷 (@AjratYllek) reported

    Oh fun! Some chick from "telstra" called me. I said:" Oh thank you for calling, are you finally disconnecting us? It's been months" She replies with:"No, I want to inform you of problems your internet is sending" Me:" I want to be disconnected. If you can't help me, I'm leaving."

  • Budginut Immortal Budginut (@Budginut) reported

    @Telstra Hey, are you guys cold calling promoting a 50% discount on my bill for being a good customer?

  • joeybulldozer Joanna Battersby (@joeybulldozer) reported

    @Telstra I have been overseas for 13 days and it has been working ok. Today it has stopped. I can’t get into the Telstra App to contact anyone either. It lets me sign in and then it just keeps blanking out.