Telstra Outage Report in Kulburn, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kulburn, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kulburn, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kulburn, State of Queensland
Latest outage, problems and issue reports in Kulburn and nearby locations:
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Elle
(@naomi_t_81) reported
Once again @Telstra did not do what they said they would do which means I need to traverse their god awful phone system that already has me angry before someone even picks up. If I could use the messaging app I would however I need to speak to a human. Make it easier Telstra.
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Michael Cleef
(@micksickles) reported
@Telstra It would be appreciated if you could take note of my concerns and raise them with the relevant people rather than having to fill out a form every time my service drops out. This is what I meant about zero customer service. It's practically self serve with Telstra nowadays.
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@Telstra The @telstra sales team are on one line still trying to 'sell' the elderly customer new services, a 'connection' etc when their duty is to restore the services they misappropriated and the techinical team are hoping the old lady will 'go away'...
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stephen
(@johnsy123aus) reported
I can’t believe that the coalition is saying that Telstra needs to pick up their game, hang on for a minute it was them that sold Telstra so they have no control any more
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TheTopMostDog
(@TheTopMostDog) reported
@FaultyMusic @NBN_Australia Man I went through all this **** not too long ago. Telstra was the only ISP in my area for ADSL2 (others adding a $30/mo fee for rental or some ****). I spent something like 3 hours on an IM chat to get nowhere, THREE TIMES, then reached out to NBN for equally as little help. 1/3
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anthony, minion field cat of the evil one, edwards
(@anthony45052793) reported
@TelstraEnt what a load telstra, your service is not reliable enough to use for any professional purposes, especially in rural australia where you removed battery backups from the phone towers.
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Despina Chrisostomou (Tracey)
(@despinachrisos) reported
@Telstra I have submitted a name change form and documentation 2 times & now I'm told to redo the form again or go to a store by your online chat team. Terrible customer service and the chat is useless! #telstra #Terrible #CustomerService
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blackcat
(@Lily_zzzz) reported
@Telstra Still no resolution- have had a call to let me know there is a ticket that is in a queue with no response date - 😡
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💧Elizabeth Marr
(@JmarrMarr) reported
Telstra service isn’t just bad at Goondiwindi, there are many areas in Australia that lack reliable service, in fact there’s probably more problem areas than reliable areas. Internet access is as flawed & unreliable as an LNP Government
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flying shiny toaster ☘️🎗
(@deanprocter) reported
So even the @Telstra manager has broken his guarantee to contact us with a solution within 24 hrs. One team is trying to undermine the lack of work of the other team and confusing the situation. Hardly cost-effective. They disconnected a long term customer & misappropriated line