Telstra

Telstra Outage Report in Kulburn, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kulburn, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kulburn, Townsville, State of Queensland 11/19/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Kulburn, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Kulburn, State of Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsmeKhedi Lokesh (@ItsmeKhedi) reported

    I call @Telstra support, the support person is so rude, says that i am lying and how can i have delivery details as they don’t even have delivery details on their system yet

  • Jenson_Melanie Melanie Jenson (@Jenson_Melanie) reported

    @Telstra some service today would be handy. Far out. Hopeless.

  • Alpaca_Capital Alpaca Capital (@Alpaca_Capital) reported

    @7amahanti @OwenRask Rough. Very rough. Hopefully the 5G rollout gets you covered. Think Optus is $90/mo for their home service with speeds of +300Mb/s. Would be a win for a lot of people! 5G is the priority for Telstra and Optus, so hopefully their coverage rapidly improves.

  • Dontbethatloser HoldingThemAccountable (@Dontbethatloser) reported

    @Telstra 5 business days ago: Me: I'd like to cancel my order please You: No problem, you'll get your refund in 3-5 business days 🤥 Today: Me: I don't have my refund yet? You: We're very sorry, it's not been processed, please allow another 5-7 business days🤦 Absolute bollocks..

  • _Reevesy_ Barry Mcokna (@_Reevesy_) reported

    What ever you do DONT buy a phone from @Telstra, they take the deposit send an email that everything is sweet then your order gets cancelled without a refund and you get ****** around for hours with no solution to the problem. Spineless cowards

  • brettbestaus Brett Best (@brettbestaus) reported

    @VishnuuPanickar @Telstra Did you work out how to fix this?

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau After 10 years with #Telstra as a business customer, even the help it provides, using its broken system, is dismal. No one can join the dots to resolve customers' problems. Its service is simply pathetic. AVOID #Telstra, whatever you do.

  • BJDevlin Brendan Devlin (@BJDevlin) reported

    On 6 sept I ordered a @Telstra phone. After 8 days I seek an update. No response. 3 days later, I follow up. Order cancelled internally, no contact, raise complaint. Today, I get contacted (after inquiring twice) & offered inferior product at the same price. Bye 👋

  • AndrewMikeDoyle Andrew Mike Doyle (@AndrewMikeDoyle) reported

    Should be far easier to rectify than this @Telstra. Your MyTelstra app does not work. No callback service. Me chasing up your mistake for three days to rectify is awful customer service. Awaiting refund on the charges you have made

  • IAmRobFoster Rob™ by Rob Foster (@IAmRobFoster) reported

    @Telstra It was never cancelled - simply stayed in the Telstra system as 'pending', and no one advanced it any further. 4 hours dealing with customer service for someone to realise that the order status was incorrect.