Telstra

Telstra Outage Report in Kulburn, Townsville, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kulburn, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kulburn, Townsville, State of Queensland 02/26/2026 21:55

February 26: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kulburn, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kulburn, State of Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Lynsweet51 Lynsweet5 (@Lynsweet51) reported

    @AuntyLF @Telstra When l call, when they say in a few words what is your call about, l just say "complaint". Usually gets you to a person and once it's assigned a case number they have to solve the issue, hope this helps.

  • David110280 DMist (@David110280) reported

    @Telstra @NBN_Australia have the worst customer service. 6 days now and still no technical help.

  • kyliehams Kylie (she/her) (@kyliehams) reported

    @SithLordMills @Telstra @NAB Telstra: We will now force you to pay your bills by direct debit only, no choice, too bad so sad. Also Telstra: We don’t know how to direct debit soz bruh.

  • David110280 DMist (@David110280) reported

    @Telstra Yes. I have made several trips hone calls, lodge a complaint, loads a TIO complaint and yet I still have no service.

  • jonty_hare Jonty Hare (@jonty_hare) reported

    @Telstra I’m sorted now I’m just reporting the issue to let you know, are you able to pass this onto someone to have it fixed?

  • bayside1973 ♏️ark 🥃 (@bayside1973) reported

    So yesterday @UnitedEnergyAU did maintenance in our street. We now have had no nbn for 28 hours. @Telstra can’t help me as I have no account with them but it is their property. Extremely annoyed with the communication from both of these massive companies that make billions.

  • phatsoluble John (@phatsoluble) reported

    @BoostCare Hi Boost, I received an SMS that a Telstra PIN has been set up, but it wasn't me. Can you help?

  • flacopathi Pathi Raj (@flacopathi) reported

    Telstra says a local power outage in Mildura is disrupting internet, landline and mobile services and that it has a technician on-site working urgently to get everything back online.

  • sarah_tomlinson Sarah Tomlinson (@sarah_tomlinson) reported

    Major Telstra outage today in North West VIC. #Mildura were without phone and internet services, EFTPOS (and for us, radio programs). Telstra say they have refueled and fired up the generator.

  • tomarild82 TomMariah (@tomarild82) reported

    @EagerMatthew @Telstra Awful. Make yourself a nice cup of tea and play calming music in the background. What’s the point of all this ‘DM us your information’ when you have to call them in the end anyway- why can’t they call us? Nice to hear that Telstra and Optus are the same in that regard.