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Telstra Outage Report in Kulburn, Townsville, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Kulburn, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Kulburn, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Phone 22 days ago
Townsville Phone 22 days ago
Townsville Phone 1 month ago
Townsville Phone 1 month ago
Townsville Internet 3 months ago
Townsville Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kulburn, Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • prasetyoseven
    Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SChandlerBing
    Scott Chandler (@SChandlerBing) reported from Townsville, Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • lukeacl
    Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810
    Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland

    @Telstra That didn’t help the last 3 times!

  • SEdwards0108
    Scott Edwards 💉 (@SEdwards0108) reported from Townsville, Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • numloxx
    Carsten Bauer (@numloxx) reported

    @Telstra Yes, but 12 hours later. By then the problem has resolved itself

  • MaurizioJuveFC
    Maurizio Mezzatesta (@MaurizioJuveFC) reported

    @Telstra I guess you guys must save a lot of cash completely abandoning customer service, that's sad

  • MovinOn111
    Tara (@MovinOn111) reported

    @Telstra High call volumes so we won't answer your call - convenient for you, not for me. Two days in a row, terrible customer service. Hire more staff in Australia you cheap b@5t@rds.

  • RyanWil62993886
    Ryan Williams (@RyanWil62993886) reported

    @Telstra No, give me a number in Australia to call and I will fix this

  • anxious_ashhh
    🌸 ashley (@anxious_ashhh) reported

    Does anyone else’s @Telstra NBN connection just cut out? For no reason and at random times, but very consistently for days/weeks in a row? And then it’s okay for a bit? And then it happens again? Or is that just my bad luck with Telstra.

  • bilkees
    Yasmin Khan (@bilkees) reported

    Is there worse customer service than @Telstra?

  • JuliaIrwinator
    Julia the Irwinator (@JuliaIrwinator) reported

    Finally got to speak to someone from @Telstra after 5 days trying to resolve a simple problem. Very helpful and problem quickly fixed.

  • JuliaIrwinator
    Julia the Irwinator (@JuliaIrwinator) reported

    @andy_penn @salesforce Also successfully blocking @Telstra customers trying to have simple issues resolved by phone.

  • KR_1973
    KR (@KR_1973) reported

    @Mattys123 @Collin_G_Wood You get SFA from Telstra other than ****** customer service

  • KosmicCowgirl
    Jess (KC) (@KosmicCowgirl) reported

    So it's becoming clear @Telstra really don't give a toss about customers who need help.... going to be looking for new service providers I think...