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Telstra Outage Report in Kulburn, Townsville, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Kulburn, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kulburn, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Kulburn, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Phone 27 days ago
Townsville Phone 27 days ago
Townsville Phone 1 month ago
Townsville Phone 1 month ago
Townsville Internet 3 months ago
Townsville Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kulburn, Queensland

Latest outage, problems and issue reports in Kulburn and nearby locations:

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • prasetyoseven
    Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • MaryWho4810
    Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl
    Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing
    Scott Chandler (@SChandlerBing) reported from Townsville, Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewK458
    Antonius Kenisovich (@AndrewK458) reported

    @miriamcosic Yeah we went with Optus. They're fine. Telstra's the other; more expensive, but better speeds allegedly, and hopefully better service. Basically, Optus and Telstra (and Vodafone) have the most towers, hardware, etc. And sell that on to other retailers.

  • s2dwarfs
    Alex (@s2dwarfs) reported

    @Telstra Please, I need help! I contracted the services on 19 January to be connected on 11 February, and the service is not connected. I work from home, and @Telstra is not resolving the issue!!!!

  • yvonne_cugley
    Riverina Bluebell (@yvonne_cugley) reported

    @mickyj63 @libliars Telstra the worst business to get anything done

  • davidhu910
    david hummel (@davidhu910) reported

    @KluzeFN @Telstra Message @hacker_rob_andrew910 on Instagram for help he's legit

  • MitchPommers
    Chief Problem Solver Mitch (@MitchPommers) reported

    @voltagex Around 2012 I was talking to a friend who worked for Telstra retail. He would sell non-tech savvy customers on getting an iPhone because he could get them set up and not see them again until they wanted a new phone. Otherwise he knew they'd be back within months for help.

  • ali_kyteler
    Alison Kyteler 🌈 (@ali_kyteler) reported

    @Julie_Haynes13 @AndrewCatsaras @Telstra whatever you do don't go to Optus they are equally as bad - customer service is a joke and time waster.

  • Strings2273
    strings2273 (@Strings2273) reported

    @Telstra Start with the fix it team maybe found in the Philippines. This is seriously pathetic service

  • kaino911
    Dicktini (@kaino911) reported

    well you wanna hang out with friends on the weekend? well cross off calling telstra then. you'll have to have no internet connection for 2 weeks now. and forget about that other fun thing you wanted to do. push that back to 3 weeks later.

  • farthing3
    Escaped (@farthing3) reported

    @Telstra What about your residential customers? You close cases without resolving them!! @Michael13584052 You have had me for hours on phone, with chat support on your website for 1.5 to 3 hours daily now for weeks, with no resolution!!

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    @AndrewK458 I left Telstra years ago bc of all the stuff up. And their help desk was overseas and I doubled my time talking to them endlessly saying “I beg your pardon” or “I don’t understand what you’re saying”…