Telstra

Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 01/12/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Wi-fi
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    @jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • OrytDurlin Lauren (@OrytDurlin) reported from Sydney, State of New South Wales

    @Telstra why are you the worst service provider of all time? Dial up connection is more reliable

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • zacre_bleu Zacré Bleu (@zacre_bleu) reported from Sydney, State of New South Wales

    @joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!

  • OnurKog OnurK (@OnurKog) reported from Sydney, State of New South Wales

    Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • UsmanAl67280047 Usman Ali (@UsmanAl67280047) reported

    @Aussie_BB Absolutely pathetic service! my internet is down since this morning and this was never an issue with NBN and Telstra. Perhaps time to switch back!

  • pandafalcon Alexander Law (@pandafalcon) reported

    @Telstra Gaming device power and screen connections secure? Check Cooler On? Check Curtains/Blinds down? Check Controller and keyboard clean and wiped? Check Water bottle filled and handy? Check Fruit bowl ready? Check 60 minute egg timer set for break? Definitely check! Let's ROLL OUT!

  • adrogdesigns A ROGAN THING (@adrogdesigns) reported

    @Telstra is it possible that someone can answer your phone? Can’t get through with your stupid answering service. I need Bereavement support and it keeps sending me to technical faults. FFS

  • 0watchthisspace db (@0watchthisspace) reported

    @Telstra_news still a **** SERVICE, hang about that's not new that's business as ******* usual. App not working, call and they send you to the ****** app and then hang up on you. @ScottMorrisonMP #auspol #telstra This is the best in Australia, god ******* help us right Scotty

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @Telstra Thank you. That incident number is perhaps a bit misleading as there were multiple opened having spoken with Telstra on the phone in regards to it.

  • jasont7 jason taper (@jasont7) reported

    @Telstra six week no internet , customer service don’t help and I can get a response from anyone ? What is happening Telstra

  • felicity4cotham Felicity Sinfield (@felicity4cotham) reported

    @Telstra Train your people & improve your customer SERVICE - I’m buying some carrier pigeons instead

  • OldIsAprivilege OkeyDokey_WearAMask (@OldIsAprivilege) reported

    I hate @ALDIMobileAU ridiculously convoluted recharge process if you elect not to store creditcard details with them. It is, by far, the worst system compared to Telstra, Vodafone & Optus. It's so bad that I've decided it is not worth it any longer. They never respond to tweets.

  • therealcyclone Cyclone (@therealcyclone) reported

    @Telstra I didn't use the app as it was a complicated issue + downloading an app especially is annoying. They think it was to do w/ an internal migration to new billing structures, coinciding w/ unnotified NBN roll-out. Just wish we didn't have to come on here + vent to resolve stuff 😭

  • jasont7 jason taper (@jasont7) reported

    @Telstra OMG how can you operate a company this way😑 on hold for over an hour four times. Explained problem to more than five people , still no internet seven weeks later PLEASE HELP