Telstra

Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 02/28/2026 23:20

February 28: Problems at Telstra

Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • MarkTossell Mark Tossell (@MarkTossell) reported from Sydney, State of New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • douggyi 💧Doug Ingram (@douggyi) reported from Sydney, State of New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ohteacaca p 🌻 (@ohteacaca) reported

    My dad is so rude to telstra people on the phone and I was stuck in the car with him talking to them, I was literally pushing on my ears so hard it hurt just so I couldn't hear anything he was saying to them becos I get so anxious lol

  • mrWLSN Brennan Wilson (@mrWLSN) reported

    @Telstra Toddler's asleep. Wife's either asleep or watching Netflix. Sit down. Toddler cries. Go comfort toddler until she's snoring again. Sit down. I forgot food. Get food. Sit down. I forgot a drink. Get drink. Sit down. Play game until eyes get heavy. This is me time. This is- zZzZz.

  • hookedmermaid Birdie (@hookedmermaid) reported

    - try to contact Telstra bc I've had no contact yet about my acc problem. - get routed through their automated bs - 'to make it easy, follow the link I've texted you' Problem. My phone has been unlinked from my acc. No text and I can't use the online system bc they broke my acc.

  • surane75 Surane Gunasekera (@surane75) reported

    @Telstra what’s the easiest way to make a complaint and express my frustration of your pathetic services? Spent the past 4 days repeating the same thing to different call centre staff with very limited English comprehension 🤬🤬🤬

  • blimmey1 john s (@blimmey1) reported

    @Telstra Stay away from TELSTRA they want your money but customer support non existent !Everything done via chat / emails to their 3rd world call centres overseas!Worst company in Australia and rip off merchant

  • tessapriest 𝐓𝐄𝐒𝐒 (@tessapriest) reported

    @Telstra Okay **** the phone I want the damn ear phones

  • EmberAvenger Shannon Dance (@EmberAvenger) reported

    @Telstra Feed the animals, feed myself, head to the bathroom, make sure I have enough drink on my desk, sit down, stretch, crack my knuckles and pick up the controller. Ritual complete.

  • Wiggmortem Steev (@Wiggmortem) reported

    @Telstra #UpMyGame - Turn on PC - Go make a cuppa - Forget what I was doing - Scroll twitter on phone - Sit down - Launch game - Scroll twitter while waiting for menu - Get up realising my cuppa is somewhere getting cold - Sit back down - Get back up because I forgot my phone

  • mykebartlett Myke Bartlett (@mykebartlett) reported

    Have been trying to get a straight answer about a local 4G outage from @telstra since yesterday. Called and was hung up on by the computer who told me to go online. Astounding lack of service (in every sense).

  • Wiggmortem Steev (@Wiggmortem) reported

    @Telstra - Turn on PC - Go make a cappuccino - Forget what I was doing - Scroll twitter on my phone - Sit down - Double click on game - Scroll twitter while waiting for main menu - Get up realising my cuppa is somewhere getting cold - Sit back down - Get back up because I forgot my phone