Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

**** Telstra. Usless app. Crashing down

Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

@Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

@vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra

@fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

@Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

@burgess_ag It never ends. Some days I can block 20-30, no exaggeration. Does my head in. Yesterday it was every version of fake telstra I've ever seen.

@Telstra hey, I’ve been unable to recharge my prepaid mobile for the last 2 days in the app, can you help?

@cathywilcox1 I answered my phone with :" Hello, Telstra help line, how can I assist you?" and the guy said :" No your not, I'm from Telstra." I laughed and said:" Why are you calling your own help line? Are you having issues? Can I help?" He got so flustered cause I kept offering to help him.

@Telstra You won't do Jack. You never do. I've been reporting this for 10 years and spoke to your rubbish techs who refer it upwards and never fix it. It's because you can't handle the number of customers, especially during business hours. #Testra is an incompetent ripoff. @ChrisMinnsMP

@JimmyPQuinn @Telstra I did use the app. That was the problem.

@KatyKray73 @overit_miss @JanSummersalt I usually read story time books to my kids in Telstra customer service Indian voice, but I might have to adopt this guy's accent and storytelling method instead.

@Telstra Thanks for your reply but I’ve done this a few times now, nothing changes.. Telstra has just become the most ‘unreliable’ network yet you charge a premium.

@Aussie_BB I can’t and wont fill it out because none of those silly words describe me. Words pulled out of thesaurus and slapped in a listicle isn’t a questionnaire. But I can answer here to a human that I have no problems with your service. It’s great! It is better than Telstra. The end 🔮

@Telstra I'm sure I'm not alone when I say Telstra treat existing customers with disdain

@Telstra my daughter has been waiting for her phone since 17 th Feb and just gets no resolution when she contacts you. Appalling customer service, spends ages trying to get through to anyone and when she does they hang up! Absolute shambles !!