Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Orchard Hills, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telstra
Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Orchard Hills, State of New South Wales
Latest outage, problems and issue reports in Orchard Hills and nearby locations:
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Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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Goober
(@goober_au) reported
from
Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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tracey27
(@traceys27) reported
from
Sydney, State of New South Wales
Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep
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Andrew Birmingham
(@BirminghamAg) reported
from
Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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SPEC Capital
(@SPECCAPITAL) reported
from
Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
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MelanieM
(@MsMelM) reported
from
Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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David Brown
(@usaussie01) reported
from
Sydney, State of New South Wales
@MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I have already opened an account with another company. I just needed to vent my frustrations with what remains of this once great Australian company. You made 3.6 Billion last year How about settle for 3.5bil and keep your Australian workforce and quality of service. Shame
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@knarfnamduh @deemadigan @Telstra And no service as well.....waited 47 days to connect to existing working installation, just moved recently waiting 14days, so far. Been paying for 100, getting 43 @ best, appears it's fttc @ best......good luck.....just love Telstra
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Hi @Telstra 4G in the Sydney CBD is broken again.
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Travel Photos by Andrew
(@travelphotos) reported
from
Charles Sturt University, State of New South Wales
@YabaiKankei It’s got that character. Don’t worry about that. The problem is some companies have a “she’ll be right” attitude, which means half-arsing the important things. Looking at you @Telstra
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Nando 💪🇦🇺🇦🇷
(@ferparra) reported
from
Melbourne, State of Victoria
@russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.
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Jason Drennan
(@jasondrennan71) reported
from
Central Coast, State of New South Wales
@Telstra why is @NBN_Australia so slow tonight at 2.75kbs. Woeful. Two hours and still can’t download a movie that runs for same time.
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💧Leeroy 🐯🐯🐯💧🥚🥚 Dont be #scomotose
(@1966_lee) reported
from
Ballarat North, State of Victoria
@toecutter789 @Telstra Keep at them they are total smeggers when it comes to getting a fix.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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Jason Keegan
(@JasonKeegan1973) reported
from
Westfield, State of Western Australia
Gotta love Telstra using a song off the mighty Megadeth's 1st album for one of their ads! About time there was some decent music on tv compared to the utter shit that is usually brought out these days. #metalkicksass