Telstra

Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 11/27/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Telstra Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Valakay Dr Val Kay (@Valakay) reported

    @MrDTJames @Telstra Maybe always was. Btw I went to the telecommunications ombudsman last year, after about 6 months of trying to get them to connect me to NBN (the problem was with Telstra not NBN). It really works

  • TheProficy_OwO ジャック (@TheProficy_OwO) reported

    Telstra calls their network the best, yet all day I've had only 1 bar of signal. What a joke. I'm not surprised. And please don't respond to this tweet, you lot. Can't pour water over my eyes.

  • dylanlindgren Dylan Lindgren (@dylanlindgren) reported

    @BrettleyWilford @charliepick The video is bad because it doesn’t present the counter argument. Technically now that news access is done over the Internet, Telstra gets benefit from the news too by people paying for phone service. So why shouldn’t Telstra pay also? It’s a shakedown of foreign companies.

  • GrundyFC Daniel Grundmann (@GrundyFC) reported

    @Telstra_news @Telstra 3 weeks of waiting over an hour to get my internet sorted. Pathetic service. Why don’t you have some Australian staff in customer service? Fast becoming the worst telco company ever

  • SharshaDee “Sharsha Dee” Charlie Takenaka (@SharshaDee) reported

    @michaelsharkey @Telstra my number has been added to a strangers number. Privacy **** telstra

  • anthonytobin73 Anthony Tobin (@anthonytobin73) reported

    @Telstra So customer service is now a thing of the past with you people eh? You're just a faceless, money grubbing corporation with no interest in serving the people who you make money from. Wow.

  • RareAnimals3 💧🌲🦡🌳🌴🐿Rare Animals🐆🐅🐒🦜 (@RareAnimals3) reported

    @kezincanberra @Telstra I had that issue a few weeks ago. Of the phone os actually glong offline(cant data either) it may be the chip is failing like mine did. Easy to replace at a telsta shop, or your equivalent.

  • JackJsherebkin jakatak ® (@JackJsherebkin) reported

    @Telstra Branch in Bankstown Central 16/2/21 Claimed to be the Manager of branch. A noxious,Rude,Arrogant individual did all he could to deny technical advice!! Vodafone and Optus were a few shops away..GOT MY ANSWER WITHIN 20 SECONDS OF ASKING !!!!! If Telstra employ scum bye bye Account

  • markgluyas mark gluyas (@markgluyas) reported

    @MrDTJames @Telstra It was garbage before the pandemic. They just cemented there ineptitude during. They made my life a nightmare for 3 months while trying to return some AirPods.

  • youngpw Peter Young (@youngpw) reported

    @Telstra please action your agreed complaint settlement, respond to my letter received by you by regd mail and cease threatening to close my account.