Telstra

Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 03/18/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WindsorAdele Adele Windsor (@WindsorAdele) reported

    @Telstra @jaiallison I have the same issue. It's been 26 hours and I can't purchase Internet. Now it's going to take another 3 days to verify whether the premises are NBN ready. If this were a joke it would be funny, but it isn't. Do you have humans to speak with?

  • Briee_elle ☆*Bri🦊🐾 (@Briee_elle) reported

    @Telstra The thing you suggested only provided temporary fixes. This is a recurring issue we actually need someone to! Someone needs to properly help us. How do we request a technician to come because the online help has not been helpful?

  • skooterTwitten skootertweetin (@skooterTwitten) reported

    @OiDatsMyLeg @Telstra The good part of dealing with Telstra is the magical incantation "I would like to register a formal complaint with the ACCC". Telstra are obliged to handle the complaints themself, as a first step to remediation, but with the above magical power, the ACCC is sent a copy.

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra My Telstra adsl has stopped working please help me get it up & running again ASAP

  • technanna2 Christine Walsh (@technanna2) reported

    @Telstra I have been trying to seek assistance with a home phone not working. Followed the directions on the app and have been permanently on hold ever since! Your msg you are experiencing delay but it’s ridiculous now! Days with no response is unacceptable!

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported

    On hold with @telstra call centre for 20th time in 6 weeks. Internet still not fixed. Everytime you phone, you start at the bottom again. Impossible to contact someone who actually fixes the problem.

  • LQueen910 LizardQueen910 (@LQueen910) reported

    In dire straights with #Telstra and the NBN. Telstra keeps asking me about my home phone, if there’s issues with it - I don’t have one. Am I the only person who doesn’t have one?

  • melclift Mel Clift (@melclift) reported

    @Telstra your technical support hours are ****. Why pay for a service if it keeps failing? Been with you since the 80s - you need to catch up with your customer service levels. Roll on end of contract time. #cranky #notveryaustralian

  • bestmemescolle1 bestmemescollections (@bestmemescolle1) reported

    @Telstra I have been without internet for 24 hours and can not get in contact with anyone from telstra to rectify this. Is telstra nbn down in brisbane and toowoomba?

  • ThatsSoTrinda Trinda Lee(gally) | System32 | 🏳️‍⚧️ (@ThatsSoTrinda) reported

    Hey @Telstra, what gives? I've been getting SO many spam phone calls ever since I signed up with you folks. My phone block list has never been so full. Wasn't like this when I was with @Optus