Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Orchard Hills, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Cornwallis |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Orchard Hills, State of New South Wales
Latest outage, problems and issue reports in Orchard Hills and nearby locations:
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Kate Durnell
(@katedurnell) reported
from
Sydney, State of New South Wales
@Telstra Hey team, there is no option to pre order iPhone 13 pro max. Can you help?
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
@Talej @Telstra Year in and year out I have issues with tele companies...
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.
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rodrigo
(@rodrigo03780465) reported
from
Sydney, State of New South Wales
@Telstra hi, i have been experienced some problems with internet in the place that i live, there is something wrong in this area? or is just me? bondi junction ebley st
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Dave The Happy Singer
(@HappySinger) reported
from
Sydney, State of New South Wales
@Telstra It's a personal account. No, I haven't been able to change my name, despite submitting all the requested documents and repeated sessions with pretty rude and unhelpful support team members. See the screenshot. And I know for a fact I'm not alone: see upthread.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Hearte
(@xHearte_) reported
@Telstra been trying to get help through the telstra app for 3 hours and I am yet to get a reply that is not an automated response. I need my connection fixed for important zoom calls in the morning.
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Josh Croker
(@josh_croker) reported
@Telstra Hi Matthew, unfortunately not. I did finally manage to speak with someone who had a better idea of the problem very late on Fri night. They assured me it would be fixed within 24 hours. I know it's the weekend but it's now more than 36 hours and still down.
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President-Elect Rod Stillwell 🇦🇺
(@RodS108443078) reported
@HankMeyerNAPP It shouldn’t. If you’ve tried to resolve a problem without success then register a complaint with TIO. Your matter will get escalated and there’s a deadline set to resolve. It’s a very simple process to start. I’ve used it several times when frustrated with Telstra. Keep notes.
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Philippe Gascon
(@PhilippeGascon) reported
@Telstra would be nice to actually speak with someone over the phone. Signed up for internet over two weeks ago and still waiting for it to activated. Poor customer service and poor turnaround time.
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Philippe Gascon
(@PhilippeGascon) reported
@Telstra signed up for internet 2 weeks ago. Still waiting for it to be activated. You cannot speak with anyone on the phone nor can you chat with anyone. Messaged over 1 hour ago an no reply. When will someone help. Perhaps I should be looking for the cancel service option.
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Doc Croc
(@Jamwa) reported
@Telstra Hey there. I switched our cable router & modem over to the NBN one today & it's dropped out several times for brief moments but now won't come back on at all. It's also slightly slower than the cable was anyway. Can I just switch it all back? This is awful.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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RJF
(@ryzn00) reported
@Telstra You money grubbing thugs won’t stop will you? go fix your network before trying to crash the market with after pay spin-offs
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Danielle Warby
(@DanielleWarby) reported
@Telstra Considering our country's tragic history with bushfires, this is in really poor taste.