Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Orchard Hills, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Orchard Hills, State of New South Wales
Latest outage, problems and issue reports in Orchard Hills and nearby locations:
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
@Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!
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Angelo Korsanos
(@AKorSyd) reported
from
Sydney, State of New South Wales
@Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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PeterWombat
(@PeterWombat) reported
from
Sydney, State of New South Wales
Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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Satish Kumar
(@gb_satishkumar) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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NOT a Canberra Bubbler 🌲🌏🌲
(@MSMWatchdog2013) reported
@Telstra Thanks for replying. There is no adequate answer until the problem is resolved. Which it will be. My other family member now dealing with this will get it sorted where I & my sister have failed. Of that I have no doubt. Telstra should be sued for ongoing grief, stress & trauma.
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turtlePurtill
(@amlohac) reported
@Telstra increasing prices due to “changes in CPI” what a load. In 30 years of paying bills you have NEVER done this. You’re profiteering off the hype of inflation. #garbage
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NOT a Canberra Bubbler 🌲🌏🌲
(@MSMWatchdog2013) reported
@GeorgeMonbiot @VodafoneUK My sister's husband died in 2015. For 7 years she's been trying to shut down her husband's @Telstra account. On numerous occasions she's been reassured that it's been resolved. Every time she gets another threatening letter her grief & loss is multiplied. This is corporate abuse.
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Cherrie Hughes
(@cherrieflea) reported
@Telstra letting us down again - warranty issue with a phone and no-one can even speak to us about it this week unless I want to waste working hours to sit around in a shopping centre. Not to get it fixed. To talk about maybe sending it away to get repaired or replaced.
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Aron Josefsberg
(@aronjo5) reported
@Telstra no there's been plenty of discussion on various forums. Telstra is unwilling to allow the app. I'd like to submit a complaint and I'd love to hear a valid reason why this is
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NOT a Canberra Bubbler 🌲🌏🌲
(@MSMWatchdog2013) reported
@Telstra Too late. Another family member has taken on the problem & will be dealing with it from now on. I've spent many hours on the phone over the past few years & thought it had been resolved, as has my sister. She's gone to @Telstra in person numerous times to no avail. Appalling.
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Peter Wallhead
(@peterwallhead) reported
@Telstra It happens about once a week. I've tried standing on different legs with one eye closed in case I'm "holding it wrong" but even that didn't help ;) I haven't reached out to your mobile faults team yet, what's the best way of doing this please? Thank you.
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M
(@moibrahim13) reported
@simongue6 @TelstraAU Out of curiosity, who in Telstra would you hope or expect to shove it where the sun don’t shine? The CEO? The customer service rep?
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Elissa
(@expectproblems) reported
Well damn seemingly nobody but the big providers does support for eSim wearables so… guess that kinda sticks me with Telstra for now.
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Phillip Moore
(@phillipwmoore49) reported
@SandyHorne61 @Qantas @Qantas is succeeding in its quest to make Telstra customer service look good in comparison.