Telstra

Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 12/21/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....

  • DiWebster worldwidewebster (@DiWebster) reported from Sydney, State of New South Wales

    @jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    Epic #fail @Telstra! I’ve been trying to set up broadband internet since 18th Dec and nothing! Now I have a bill for $174 and no service. I’ve have countless conversations with your call centres and complaints dept and I’m going insane trying to get this sorted. I’ve had enough!

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • Zordabo Zordabo (@Zordabo) reported from Sydney, State of New South Wales

    Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra @andy_penn can you please provide me with details of cancelling my accounts. This includes all mobile phones SIM cards and the failed home internet service. I count believe the culture of lies your staff and the staff in your stores continue to perpetuate. #overit

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • azzanagas7 Azza Nagas (@azzanagas7) reported

    @Telstra No errors. It's just saying sign in. Even though it's already signed in.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported

    @propinqua Turn it into a game on hold music - ask to speak with supervisor - my difficulties with Telstra amplified when I had to cancel my fathers service, he died, they kept sending bills refused to do anything unless they spoke to the account owner first - a long hold on that one

  • bdrinkwater Marcellus Wallace (@bdrinkwater) reported

    @kbrspace was reading the story about Optus slide in earnings in the Fin Review. Can I suggest you look at your automated credit check system. I was knocked back for a mobile plan due to this system. 15 mins later, I'd applied and been approved at Telstra for same service.

  • prostitutetoast nell🧍🏼‍♀️she/her (@prostitutetoast) reported

    @Telstra what is the telstra stay at home wifis purpose and why does my phone automatically connect to it. IT HAS NEVER WORKED EVER.

  • gregwilkins Greg Wilkins (@gregwilkins) reported

    @Telstra I've tried Telstra support. Having spent about 4 hours on phone to them just to get connected... then gave up after another hour trying to explain that NBN was working but the modem resets itself every few hours. Hoping it's just software updates and will wait a week or so...

  • tonyvaneyk Tony van Eyk (@tonyvaneyk) reported

    @danilic @Telstra @Optus It’s the same on many of the Melbourne metro train lines, terrible coverage

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported

    Thanks @Telstra @NBN_Australia for another outage. No home Internet or @Foxtel tv but your websites say everything is fine. And your phone queues suck.

  • darrelltinoz 💧I wonder what Gladys is shredding right now🤔 (@darrelltinoz) reported

    @danilic @Telstra The 5g network with telstra has be3n appalling everywhere i go sadly....thanks for the upgrade telstra🤬

  • Noodleprobs 1dbait (@Noodleprobs) reported

    Hi @Telstra I’ve been waiting nearly a week and a half to get a technician to fix my nbn . Can’t imagine the service rural Australia !!!

  • travishale 👨🏻‍🔬 Travis Hale 📷 (@travishale) reported

    @Telstra what's with all the missed calls from landline numbers which when you try to call them back report as could not be connected. Could you put better filtering in on your network please....