Telstra

Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 05/11/2025 05:15

May 11: Problems at Telstra

Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (19%)

    E-mail (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • OzDocoboy Walter McIntosh (@OzDocoboy) reported from Sydney, State of New South Wales

    @Telstra Hi Sheree, I’m not authorised on my mother’s account, but I will check with her where things are at with the matter. She was getting the relevant info together to make a complaint with the ombudsman. I’ll see where things are at with that and then send you a DM once I’ve checked.

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @bonniecsalt @jriewolod @Telstra There's many RSPs out there that will allow BYO. You don't need a modem if on HFC, FTTN still needs you to buy one but there's loads used on FB, CeX, Gumtree and of course new. The actual Telstra hardware isn't too bad, but once you've 'paid it off' your bill doesn't go down.

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    @Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra network gurus, why am I constantly getting Scam SMS's wanting me to go to some Scam web site from phoney telephone numbers about phoney parcels. Can't your network identify & protect against such simple phoney SMSs? If not then your technology is crapp.

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @lisa_curz3 @jriewolod @Telstra Worst case scenario if no one picks up the phone and cancels your service then I'd view that as an unauthorised charge and you could dispute it with your bank.

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Seriously - check with your grandparents, make sure they're not paying more than they should. A mesh wifi router is less than $200 for a pair now, and many homes get a modem from NBNCo anyway - all you need is the router, not an overpriced solution from Telstra.

  • Pattyca47848882 Emmett's filthy yellow jocks (@Pattyca47848882) reported from Sydney, State of New South Wales

    @Telstra Why am I giving my information to a public broadcast. Please gove me the details of who and how I gey my problem solved.

  • David540811 lostinwaste (@David540811) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Isn’t one of the main reasons AMP Society is in such trouble is because it charged for services which it did not provide. Telstra cannot do this and I would be seeking help to look as systemic issues. ACCC.

  • adamnorthphoto Adam North (@adamnorthphoto) reported from Sydney, State of New South Wales

    @Philipa_Veitch @RandwickCouncil Hell yes!, I get my 2nd Pfizer jab at St Vincent Hospital, closest Vaccine Hub offers Pfizer near Eastern Suburbs.Many essential services supermarket Supplies not available in our LGA or closed down Telstra, bank hrs others closed in Randwick closest Eastgardens, Bondi Junction

  • MichelleMellon1 Michelle Mellon (@MichelleMellon1) reported from Sydney, State of New South Wales

    @Telstra Ive had 7 of these msgs this morning between 6.19am - 11.35am. Im over it please fix this!

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @ToddGreasley Having no idea is pretty much the definition of gronk? He wants to storm the Telstra office because Clive Palmer send a broadcast ******* text message If you’re that level of stupid get ******** off Twitter

  • stevenandlizzy Steven (@stevenandlizzy) reported from Sydney, State of New South Wales

    @Telstra disappointed with your webcast experience. Really did not help me resolve my bigpond email problem at all

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Telstra No difference. Mate my experiences today with Telstra have been outright ****. Trying to troubleshoot this most basic of technical issues with you right now is not helping my mood. Your site is broken and that's that.

  • sophieseuk Sophie Seuk (@sophieseuk) reported from Sydney, State of New South Wales

    @martyk40 @Telstra @Raf_Epstein I feel this. Have been having the same issues and no answers from Telstra.

  • HappySinger Dave The Happy Singer (@HappySinger) reported from Sydney, State of New South Wales

    @Telstra It's a personal account. No, I haven't been able to change my name, despite submitting all the requested documents and repeated sessions with pretty rude and unhelpful support team members. See the screenshot. And I know for a fact I'm not alone: see upthread.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • rodrigo03780465 rodrigo (@rodrigo03780465) reported from Sydney, State of New South Wales

    @Telstra hi, i have been experienced some problems with internet in the place that i live, there is something wrong in this area? or is just me? bondi junction ebley st

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Surely they could determine she never used it. Shame on @telstra

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra My nbn not working

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra It's an area wide outage that has been going for two and a half weeks. Postcode 2049. Unacceptable lack of support. Especially during lockdown.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lumpybad lumpybad (@lumpybad) reported

    @Telstra Hey why do I get no signal in miallo when I'm only 200 metres from tower and on a 5g phone and this has been going on for years here no matter what type of phone I'm on and I'm only hour away from international airport

  • lumpybad lumpybad (@lumpybad) reported

    @Telstra That's how crap your signal is here 200 metres from tower

  • ilCacciatore_72 James Breuer (@ilCacciatore_72) reported

    @Telstra being serious here. #Westfields Miranda has always had a great or non existent #Telstra signal. Cell coverage is spotty to say the least. Did no one think to work with the centre to fix this over lockdown. #servicensw check in is a massive problem for some parts. Fix it!

  • _SoShutUp YesItsLola (@_SoShutUp) reported

    they had me connected and ready to go in a few hrs. i didnt spend a min on the ph to do it. their tech ppl actually help you with tech issues unlike @Telstra who tell u to call a local tech. to be free of the living hell that is telstra is life changing!

  • degauserry patrick (@degauserry) reported

    what’s the point of using an app to check in if the mobile data coverage sucks in the shopping complex @boostmobile @Telstra

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • joshthelad3 josh ladd 💉💉 (@joshthelad3) reported

    @AussieF1Fanatic @PRGuy17 About as sincere as dealing with the Bots on the Telstra customer service chat..is NSW

  • Terry_Aylett Terry Aylett (@Terry_Aylett) reported

    @Telstra And every check I do on @Telstra’s website tells me there’s no problem.

  • rmcdougall65 Rachel (@rmcdougall65) reported

    @Telstra I am very disappointed In Telstra. Completely unable to sort out an issue with getting more data for a mobile broadband device. Absolutely no help at all.

  • wardy34 Geoff Ward (@wardy34) reported

    @Telstra No Ryan , the guy I spoke to at your call centre was vague about the problem. Just said it was noted as an outage at around 2pm Friday and I have no ideas how he determined a date of Oct 26th . Quite disturbing . Is it because we have Telstra Velocity, is that an issue ?