Telstra Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

@Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

@Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

@Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.

I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.

@Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened

@tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.

@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.

@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.

People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.

No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra

@SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.

Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...

@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.

@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach

If you buy a foxtel now box u are an idiot get Telstra tv or a Chromecast for Foxtel now

@Telstra looking at 5G map, all areas surrounding ours have it, why is that a small pocket of the suburb is still left with abysmally slow 4G and NBN

@BlizzySSB If you know your login, Telstra website or MyTelstra app Cus I work with Telstra and that showed is like not even half what you should be getting on even our cheaper plan

@Telstra 3 separate technicians came to check it out & said house is too far from the node. In a brand new development 500m from a university. Replacing copper with copper in Burnie was never gonna get us fibre speed, but we *have* to pay for NBN.

@SenatorJordon I think you need to tackle Telstra & their disgusting practices of suspending ALL services with no warning. Happened to me on Monday. Only managed to get my mobile back, NBN/landline still down. Rep to Ombudsman. Inexcusable & essential for telehealth, food etc.

@Telstra I am a systems admin so know the war on spam is a cat and mouse effort of good and bad people trying to outsmart each other.

just found out that my sister has the coles and telstra song in her shower playlist. what the actual ****.

@Telstra And I will be following through with that complaint case Greg, this is about the multiple tech support cases that have been closed.

@telstra day is so good I can’t even send a message because they’re network is that jammed at Olympic dam

@Maddog_1992 @Telstra Wtf everything was going so good