Telstra Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: phone, internet and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (38%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Sydney | Internet | |
Sydney | Phone | |
Sydney | Phone | |
Sydney | Phone | |
Sydney | Phone | |
Sydney | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?
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david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
@jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.
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Darren Woolley
(@darrenp3) reported
from
Sydney, State of New South Wales
The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset
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Zacré Bleu
(@zacre_bleu) reported
from
Sydney, State of New South Wales
@joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs
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OnurK
(@OnurKog) reported
from
Sydney, State of New South Wales
Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM
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👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻
(@AGhostMachine) reported
from
Sydney, State of New South Wales
Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!
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Craig Harkness
(@Craigh8) reported
from
Sydney, State of New South Wales
@sjp123abc @Telstra Irony is that communications companies are the worst at communication
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Esther Clerehan 😷
(@clerehan) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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🦠 Evan The Masked Commuter
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!
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Gavin
(@GLShootsPhotos) reported
from
Sydney, State of New South Wales
Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ZAPLUG
(@zaplugAU) reported
@licsxo @ArciteTeam @Telstra this guy needs help with his internet
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Jeff Venner
(@jeffapv) reported
Anyone having NBN connection issues in Colac area Vic. Also phone connection is so slow. Restarted modem so many times, still terrible. @Telstra
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Markus
(@MarkS27165369) reported
@Telstra You advertise that Telstra has the best network however with problems occurring with signal strength, messagebank and telstra air to name a few, I would say it is less than Optus and more on a par with Vodafone
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haydnn
(@hyqdo) reported
@Telstra Havent contacted yet but pretty sure i know the issue
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Adam Ware(me out)
(@tuppaware) reported
@thecolourfool I'm doing ok with the Telstra 5G service, but I have data-sharing across two accounts. Having a hard data limit is worrying but the network here is fine. I'm in a non-nbn Telstra velocity area and the alternative is 80/5 which is terrible for very large uploads.
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lics
(@licsxo) reported
@Telstra @zaplugAU my mobile service is doodoo :(
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Clayton Clent
(@ClaytonClent) reported
@telstra down to 3G in Yackandandah
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Alexandra Harper
(@Alex_Harper1) reported
@Telstra I think after being a loyal customer for over 30 years I might change providers as the service over the last 2 weeks has been appalling.
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TrudyH
(@Todayin2020) reported
@Telstra I've just lodged a complaint. The person I spoke to has my number & could call me back if she could be bothered. Not wasting time on hold trying to get through to another person who will have a different thing to say from the other 2. I'm done with telstra. NBN will be moved now
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Linda Hardy
(@LindaAHardy) reported
@debbishdotcom @Telstra I live in Urraween, my side of the street the mobile signal and internet works good, my friends across the road are often pacing their driveways just trying to get their mobile phone to work let alone internet