Telstra Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
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Telstra Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
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RhonaRuby
(@RhonaRuby) reported
from
Sydney, State of New South Wales
@Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service
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Paul Derricott
(@paulderricott) reported
from
Sydney, State of New South Wales
@Telstra I am at home sitting about a meter away from my @telstra unlimited broadband wifi router getting notifications that I am about to cap my data on my @telstra handset. #wtf
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Paul Booth
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡
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Mac on tour
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
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Jason de Plater
(@jdeplater) reported
from
Sydney, State of New South Wales
@Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.
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Bryn Newman
(@Bryn_Newman) reported
from
Sydney, State of New South Wales
I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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@MyVoiceShakes
(@myvoiceshakes2) reported
from
Sydney, State of New South Wales
@CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Lenytod
(@1lentodd) reported
from
Sydney, State of New South Wales
@fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra Jimmy, I have placed two calls this morning with the platinum support crew and was told it would be fixed possibly tomorrow. That’s not good enough especially for any type of business.
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Enda Markey
(@EndaMarkey) reported
from
Sydney, State of New South Wales
@Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.
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Reannon Johnson
(@reannonjohnson) reported
from
Sydney, State of New South Wales
hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Anderson
(@z3ndrag0n) reported
@Telstra pushing a config change via TR069 to CPE with no communication outside of eg overnight maint windows is unprofessional bordering on rude and given the days I just had with y’all very definitely unappreciated.
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Stuart Crooks
(@stuart_crooks) reported
@Telstra The uk has everyone at home and services have handles the load perfectly. Keeping us in the dark and indeed your own support teams in the dark to take the barrage of abuse isn’t ideal. Please update the community
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Brad
(@Bradstr01) reported
@Telstra The outage started Tuesday the 9th. Telstra might think they restored service last night but it wasn’t if it has taken this long you aren’t trying to hard
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Diane Gould
(@DianeG1966) reported
@Telstra Just got word from a neighbour, that it will be out until Wed 24th now. Not happy! Please fix ASAP!!!! That is over two weeks without the internet for the whole of our Fairwater Gardens estate. We have started a community group and we are NOT happy.
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AngryNana 🐀🐀🐀
(@AngryNana4) reported
Telstra is now trying to force all customers to use their app to resolve issues by terminating their 24 hour call centre service. It was pretty crap but at least you got to talk to a human being. For business people, often the only time you can resolve your issue is afterhours.
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TheOtherDibbler
(@TheOtherDibbler) reported
@Telstra I spoke with someone, but they were ultimately unable to assist in fixing the problem, so I need to wait for an NBN tech to come in person and sort it out.
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Marcus Drew
(@Marcus_Scho) reported
@Telstra @stuart_crooks How is this even allowed? Some of us live in Telstra “communities” where we have NO CHOICE as to who our provider is and get this level of poor service.
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JHurford
(@jessehurford) reported
@Telstra 10 hours and counting with the current outage on SMS services, outage status page is broken... what's the estimated resolution time?
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Christopher Hayman
(@Hayman1Hayman) reported
@HazRobert As with privatized Telstra corporatised Auspost is 3 units with what it does -85% time- separated from the 15% that makes 70% profit ie parcels AND the actual managers never bothering with transactional matters in EITHER UNLESS govt forces them to
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Sarah
(@s_coggin) reported
And this is why I don’t want to live on the freaking Mornington Peninsula!!! **** internet that makes it impossible to do anything!!! 🤬🤬🤬 FIX MY **** INTERNET TELSTRA!!!! @Telstra