Telstra Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
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Joshua McKinnon
(@corduroy) reported
from
Blaxland, State of New South Wales
Is Telstra mobile really crap in the Mountains, or is it because I’m using a cheap reseller? I can rarely watch a 3m video without massive pauses, even with 2-3-4 bars of reception.
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Keira
(@bldfvr) reported
from
Sydney, State of New South Wales
Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁
(@ColinJPettitt) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ronnie Fahy
(@ronniejfahy) reported
@TelstraEnt @Telstra It’s a low bar but it’s official you have the worst Business Support possible. I have spent hours on the phone with your team today to no avail & physically went to you store to be told they cannot even talk to their team or take a record of my complaint.
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Colin Bristow
(@ColinBristow3) reported
@Telstra @THEWESTISWAITI1 Well that was a cut and insert response there, meaning we don’t give a damn as I don’t give a damn about regional Australia
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Ronnie Fahy
(@ronniejfahy) reported
@Telstra Greg. My order is sitting in a depot and neither Telstra (on call or in shop) will or can help and your delivery partner StarTrack said they cannot either. I was told “I cannot talk to my team” and “You cannot lodge a complaint in store” by your team right now. Horrendous
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moimoi
(@moira_the1) reported
I legit pay money to Telstra just to not get service at work or home HUH
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SBR
(@sarahbritchie) reported
@Telstra please give update on outage in Ashburton Vic, 3147.#telstra #nointernet
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JB
(@John_R_Bruce) reported
@Telstra Here’s the problem Phil, I don’t live in a suburb I live in a rural area, approximately 20 kilometres to my nearest town which is Barooga (3644) I live in the area call Boomanoomana which has a post code of 2712
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Rob Scriva
(@rovingrob) reported
@Aussie_BB @Optus 4G coverage is horrible. 3G works fine. Go figure. Had zero issues when you had Telstra backing the mobile services.
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Uanmi
(@ausuanmi) reported
@Telstra yes. the problem exists right through the town from the tower in the direction of the post office/caravan park. most recent, 2/10 mbps. upload more than download tells me there is a capacity problem. please fix. #mobile
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Ronnie Fahy
(@ronniejfahy) reported
@Telstra I’m glad you are playing out in public how terrible your support is Greg. No I cannot collect it from the Airport (Miles away from my office when I paid for delivery) because it is secure star track tell me and will not do anything without direction from #TerribleTelstra
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StephenReiffer
(@Randall1921) reported
@AdeleOffley @Telstra I suspect Telstra has limited overall capacity and is stealing off regional areas to service its more lucrative markets in the City. Despite its advertising promises regional Australia is being screwed by rampant overpopulation growth and higher densities. @PaulFletcherMP