Telstra Outage Report in Lennox Head, Ballina, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lennox Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Lennox Head, State of New South Wales
Latest outage, problems and issue reports in Lennox Head and nearby locations:
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Mark Douglas
(@mfd253) reported
from
Lennox Head, State of New South Wales
@Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???
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Ray Wilton
(@raywilton4) reported
from
Lennox Head, State of New South Wales
@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home
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James Whitaker
(@JamesWhitaker78) reported
from
Bangalow, State of New South Wales
@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Burdon
(@trevorburdon) reported
@TMFScottP @MinistaWc @Telstra Btw given you must be conducting much Fool work from home couldn't you have called your business account manager to help expedite?
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Bruce Nibbs
(@Nibzeee) reported
When @Telstra say that "they're there to help" should be regarded as the greatest oxymoron there is.
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Fraser Watt
(@FraserWatt16) reported
@TMFScottP @Telstra 1/ Going to disagrree with you here Scott. The issue is "System & Process". Companies try to avoid "mistakes" by implementaing systems and processes that remove decision making from the front line workers.
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Geoff of Hackett
(@GJBSnodgrass) reported
@Telstra Hi Kunal, thanks, but unfortunately our attempts to sort this out remotely on mum's behalf have just led to more confusion & stress. We just want @Telstra & @NBN_Australia to provide a service that supports older ppl to live independently, stay connected & not put them at risk
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Brian Wilson
(@ietsystems) reported
@Telstra Stop the bot and offshore message centre BS & just communicate! I'm sitting on a hill out of town trying get sense out of the Telstra App & all I get is an offshore message centre that cant even refer the issue to someone in AUSTRALIA - we're an hour from Melbourne!!!!
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Jason
(@jasonbelcher) reported
@TMFScottP @FraserWatt16 @Telstra ... the backhoe in the front yard that ripped through the cable, doesn't help the customer. Not to mention when it's the cat that pulled the data cable out or the power was unplugged to run the vacuum cleaner. I've worked first level support and nothing would surprise me ...
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Maximum Turmoil
(@maximum_turmoil) reported
@telstra just discovered you've forced all accounts to data share with no ability to turn off. Great, now kids accounts can chew up all the parents data. I'll be switching providers, along with selling all my shares based on your idiotic denial of customer flexibility. #Clowns
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Brian Wilson
(@ietsystems) reported
@Telstra 20 days of the Telstra call centre message circus confirms an issue caused by Telstra at the street node - details have been provided over & over - I just need a straight answer from a human in AUSTRALIA .. I'm sitting on a hill - have DM'd my number for a call back
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Watson
(@Coombs66) reported
@AlboMP Yes we trust Labor to ‘fix’ the NBN; but can we have a commitment that you’re not going to sell it to some ****** private consortium just after the tax-payer has spent billions? John Howard sold Telstra like a bloody idiot, we don’t expect the same stupidity from Labor.
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Tim Sheerman
(@timsheerman) reported
@Telstra I’ve been talking to the online help via your app for the last 90min. I’m going to head in store.