Telstra

Telstra Outage Report in Lennox Head, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Lennox Head, Ballina, State of New South Wales 12/12/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Lennox Head, State of New South Wales

Latest outage, problems and issue reports in Lennox Head and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RedDoorBakes Red Door Bakery (@RedDoorBakes) reported

    @Telstra you describe your message service like SMSing a friend ...are you that fried that is ghosting everyone ?

  • adriancraddock Adrian Craddock (@adriancraddock) reported

    @Telstra I have messaged again today and had no reply. Have you just given up on customer service? If there is a problem in your offshore call centres then surely you implement a plan to cope.

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @andy_penn Just letting you know that our internet is down and we’ve gone without customer service all day today. This is despite using the message app, multiple phone calls and Twitter DMs. The problem remains and @Telstra is totally unreachable. It’s not right.

  • adriancraddock Adrian Craddock (@adriancraddock) reported

    @Telstra I contacted telstra a month ago to try to cancel my account. I got passed on to your text messaging service and never got a reply. My old plan did not suit my needs and hence I've been charged for excess data because I was u able to leave.

  • GlennEd43149439 Glenn Edwards (@GlennEd43149439) reported

    @corybernardi @Telstra Go to a T Shop they are idiots who know nothing. Fix the thing myself.

  • OzAz asOzAz (@OzAz) reported

    Oh great, just finished ranting how bad my @Telstra internet was and it's gone down AGAIN

  • DmelbM MDmelb (@DmelbM) reported

    @OzAz @Telstra I'm much happier with TPG. Telstra didn't even have phone support during covid 🙄

  • mozbphoto Moz Bulbeck Reynolds (@mozbphoto) reported

    @Telstra just had a call hung up on me after 2hrs 5mins being on hold. Appalling customer service! And now my work is going to suffer as I need to get back online for EU calls this evening! 😤

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • vaidymohan Vaidhy Mohan (@vaidymohan) reported

    Hi @Telstra team, how do I setup iPhone MessageBank Plus service? Tried messaging through My Telstra app, no use. Any help?