Telstra Outage Report in Lennox Head, Ballina, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Lennox Head, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Lennox Head, State of New South Wales
Latest outage, problems and issue reports in Lennox Head and nearby locations:
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Ray Wilton
(@raywilton4) reported
from
Lennox Head, State of New South Wales
@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home
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Mark Douglas
(@mfd253) reported
from
Lennox Head, State of New South Wales
@Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???
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James Whitaker
(@JamesWhitaker78) reported
from
Bangalow, State of New South Wales
@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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parflokim
(@parflokim) reported
@Telstra Lisa I have been onto your less than gold support for over 1.5hrs and they recommended that I quote “change my address” to solve the problem. I just asked your less than gold support how I do I exactly do that. I’m intrigued with the response I’m going to get
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kumag
(@kumag) reported
I thought @Telstra was bad, @Optus is no different. After a few non showing technicians and taking time off from work, I was given another appointment that I cannot commit as I have work and can’t take time off from work anymore. Some agents are hard to understand @OptusFail
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parflokim
(@parflokim) reported
@Telstra Hi Lisa, Telstra not so gold supper won’t provide an incident number because they can’t solve my issue and provided me with a call centre number instead. This is after I requested an incident number 5 times.
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Nobody
(@AnyKeyCC) reported
@InCythera Many Telstra customers not price sensitive, they believe they’re getting the best service and a 5% discount for bundling. Like a bank, it’s a love hate relationship. We get what we deserve.
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Damian Glass
(@DGlass_official) reported
Hi @Telstra Can someone please DM me about my broadband service. The online self-help tools actually don’t help and only add to a poor customer experience.
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Simon
(@SimonInglis) reported
@PeterTOWNSV1LLE @timwrig1 Have you noticed it is always cynical level "privatisation" TPG take my money, but if the internet crashes they apparently then know nothing at all about communications tech and they have to wait for telstra to fix tax payer generated infrastructure
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parflokim
(@parflokim) reported
@Telstra why is it so hard to upgrade from NBN FTTN to NBN FTTP? I have received letters that I can upgrade and the nbn website says to contact you but when I go into the store or contact “gold” support I get silence? Why is it so hard to help your customers?
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Dave
(@davidslvma) reported
@Telstra or @NBN_Australia - please fix your ****. In Bass Hill we’ve had nothing but constant drop outs and loss of connection for the last month or two. We’ve been on the phone with Telstra way more than we’ve needed to be. My partner and I are losing work hours due to this.
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mandy
(@theodorklasso) reported
Telstra will get to my call in 45-60 minutes but I could save 4 minutes if I hang up and start the call again in the app.
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sophia 🦋
(@sophdaniellex) reported
@ashleighkatexx I’ve got aldi and they use Telstra! No issues and I’m in regional NSW