Telstra Outage in Lennox Head, Ballina, State of New South Wales

@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

@rtralphy AFL will never do a better deal than what they’ve done in the last two. Andy Penn at Telstra ****** shareholders for ~$200m cos he thinks ingratiating himself with Gill will get him invited to nice parties will not be replicated.

@Telstra been on chat for over 3 hrs and I’m not getting anywhere with my issue. I’m completely frustrated. I regret ever joining Telstra.

@Optus Did not help might have to give Telstra a go

The saga with @Telstra continues. I honestly wonder how bad it can get. Again, they direct me to "chat" and their chat don't say anything and it times out. Simply ridiculous.

@m1cuz @Optus fix ur servers don’t make me switch to Telstra

@andy_penn I live in Bondi and my phone loses 4G between Bondi Junction and the city all the time. I get 3G after leaving Bondi. I’ve reported this to Telstra 18 months ago - and guess what - NOTHING. Telstra network East Subs could have used a 50 million boost - oops. Too soon?

My internet service was disconnected. Thanks @Telstra, apparently someone said that I was trying to switch provider and nobody contacted me to confirm this. I just got disconnected, spent quite a while on the phone to find this out. I’m not impressed that this can happen.

@Telstra Our phone line has been down since Thursday am and the call centre guys say we don’t have a fault showing! several calls later we now need to wait until Monday for a technician. Not impressed.

Another quote: "It never occurred to me that #Telstra was #ripping_off #Indigenous_customers in other outback areas as well."

******* Telstra. Your message team is ridiculously useless. I spent 3 hours talking to this idiot who asked the same questions repeatedly and then decided that there was nothing wrong. Even though the NBN isn't working, and I have 4 'issues' when I ran the diagnostic.