Telstra Outage in Bangalow, Byron Shire, State of New South Wales

@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

@Telstra cannot make outgoing mobile calls, have been on hold for 27 mins with no hope in sight. Is there an outage in Bellevue Hill ? Nothing on the page. please help

@Telstra I think your DNS service is playing up again like it did back in August. States that i do not have internet, yet the windows search function works, and when i change DNS to Googles Default, it is working properly

@Telstra Time and time again this morning, ringing to get cut off, finally get a call back option and you call back and your automated AI hangs up. This is a joke, your service is on a quality of 1/10 I wonder why I continue to use your services...

@Telstra Yea the quality is very poor. The phone coverage and the line quality is very poor.

Ahoy @telstra, why are callers to my mobile getting “You have reached the message bank of a private number” and how can I fix s’il vous plaît?

For anyone with NBN considering @Telstra, I am presently with them, and since moving to the NBN, Telstra is terrible. I whole-heartedly recommend @AussieBroadband instead. From user reviews, they are superior in EVERY. SINGLE. WAY. I just wish AB had installment plans for router

@Telstra Tech is coming in a few days. I was on Telstra texts from 9:00 am to 11:00 am the next day to get there. Frustrating thing is it is a well know problem. It was obvious and I told them from the beginning. Having done this 7 times now, I recognise the problem very quickly.

@Telstra So it’s a yes then. I would think that any troubleshooting, regardless of the reason for taking that long, should have a time limit for customer involvement. It was an NBN box/lightning issue that I knew what the problem was but the support insisted I troubleshoot for the day.

@Telstra My business phone account has mixed up the corresponding numbers to the relevant phones , i have been trying to ring someone to fix it , but instead your recorded message tells me your too busy and refers me to your useless msg service

@Telstra Look imma be real wid you tom 5 days of no bills ain't gonna fix the lost revenue on my US stocks and my asx stocks you feeling me imma need something more to make me like yeah these fellas care you know what I mean or I be up leaving to like another ISP who be good fellas