Telstra Outage in Kurmond, Hawkesbury, State of New South Wales

@Telstra Hi team, my name on my first mobile bill is wrong and i am struggling hard to get it corrected. Could you please help me with this.

@Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

@Telstra @MichaelWestBiz Maybe you can DM me too. The ombudsman said write back if issues not sorted by 5 August.

@UggCaveman @Telstra Mine was down now it’s back up and running

@rohan_connolly Ring Telstra. Tell them you need extra mobile data to cope with their outage. They will give it to you.

@TheStevenB @Telstra I used my keystrokes and Telstra had no information on the outage up. I had to search on here and it was only well after seeing others with the same complaint as mine that Telstra made their Tweet.

@krantikoganti @Havenaar64 @Telstra How would you rate your customer service?

@RozChia No. Apparently the Interwebz is down. Telstra subjected to a cyber attack apparently

@Telstra Mine still not working - potts point

I guess we'll be offline for awhile. Telstra connection is down due to cyber attack

@Telstra Nothing in 2221. No internet. No phone. Standard mobile service with another service provider as well is acting weird. This is crazy #2020

@Telstra Weird outage only seems to impact internet connection from modem to appliance via wifi. TV and Foxtel connected via Ethernet still working #Telstra

@PeterTtech @DemonicsFire @Telstra Power down. Wait a minute. Then restart.

@Telstra If you have macOS and want to go around Telstra DNS .. 1. System Preferences 2. Network 3. Click Advanced 4. Click the DNS tab 5. Click the little + sign at the lower left to add a new DNS server 6. Type in 8.8.8.8 7. Click OK 8. Click Apply

@Telstra Issue seems to be dns related. Both primary and secondary dns servers are not resolving (61.9.195.193/65.9.194.49)

@Telstra Ain't this LITERALLY why y'all try to sell us these 'SMART modems'? Yet at the same time they NEVER swap to the mobile network. I had to unplug the DSL connection just so that mine would bloody switch over. Smart Modem more like TODDLER TIER DUMB MODEM.

@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

@aquafiredragon @Telstra Having the same issue with mine.

@trevorlong @Telstra 2204 NBN FTTB is down

@Telstra can you fix my internet.... Thanks...

@Telstra @WitchsmellerP My sim is not working since last night and I’ve got all shops closed and no reply on chat and call.. this is really disturbing

@Telstra Your tool is garbage, and troubleshooting never works.

@Telstra once again spent over an hour trying to speak to a human... I understand COVID 19... but seriously as far as service goes this is unacceptable ... you need to figure out a better system. I spend my whole day trying to talk to someone. 😡

Telstra bigpond mail keeps timing out. Very frustrating and poor service. No response from Telstra just messaging and no reply or help. Telstra is the only service we can use in rural parts of Australia. Why has the Government not acted or fixed this problem.

@telstra It stinks doesnt it. When I have been a customer for over 30 to 40 years regularly paying my Bills Before the date due and the time I am 2 days late I get a $15.00 fine. Thats loyality for you. Thankyou Telstra.

Hellooo @Telstra your webmail currently sucks! No option to speak to anyone, just pushing people onto self diagnostics that lead nowhere. I'm paying extra for technical support and getting nothing in return

Can anyone tell me if @Telstra is down again? It’s seems #telstra dont response to messages.

Further to my Telstra problem. 1.5 hours trying every means possible to contact an actual person. Gave up and rang a store. Explained my problem was told by that Telstra can be contacted and all it needed was a little perseverance. So it's me! Now I can stop worrying. Harrah!

@Telstra are there internet outages at the moment in Melbourne? Connection has been crap all morning - dropping in and out. Not ideal.

@Liam_J_McIntyre Most issue I have had with Telstra is when I forgot a payment