Telstra

Telstra Outage Report in Agnes Banks, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Agnes Banks, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Agnes Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Agnes Banks, Hawkesbury, State of New South Wales 01/14/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Agnes Banks, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Agnes Banks, State of New South Wales

Latest outage, problems and issue reports in Agnes Banks and nearby locations:

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • mnsbutt Nafees Butt (@mnsbutt) reported from Sydney, State of New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • cbiggins Christian 💉💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • corduroy Joshua McKinnon (@corduroy) reported from Blaxland, State of New South Wales

    Is Telstra mobile really crap in the Mountains, or is it because I’m using a cheap reseller? I can rarely watch a 3m video without massive pauses, even with 2-3-4 bars of reception.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Sydney, State of New South Wales

    @Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇

  • _MaxPhillips Max Phillips (@_MaxPhillips) reported from Sydney, State of New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.

  • douggyi 💧Doug Ingram (@douggyi) reported from Sydney, State of New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dunfff Marc Dunphy (@dunfff) reported

    @cotchinsoda @Telstra I went through all this a few months ago due to intermittent wifi issues. The app messaging service does not work. I tried repeatedly. Went for 11 hours one day, from about midday until bedtime and cycled through about 7 responders. All of which asked “how can I help you today”.

  • rstardesign rStar Design (@rstardesign) reported

    What’s it take to get someone on the phone over there @Telstra ? Your messaging service is not fixing my issue....

  • freemanbilly81 Billy Freeman (@freemanbilly81) reported

    Hi @Telstra your customer service trying to get NBN connected to our new home has been appalling. A bot chat app asking us the same questions over and over again. We cannot speak to a human. Aren't you meant to be a telecommunications company? We have answered the same 1/

  • Shamira_1925 Shamira (@Shamira_1925) reported

    @Telstra Hey Renee all good after a few passing the many loops from your overseas customer service they finally admitted they can’t serve NBN in our area. We changed provider.

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    Please note: Both Gooseberry Hill and Hillarys Point Boat Harbour don't have TBRG (Tipping Bucket Rain Gauges) Pearce are currently experiencing issues with their TBRG Mandurah is currently offline during to a Telstra outage in the area @nobby15

  • garthroyston Garth Royston (@garthroyston) reported

    Hi @Telstra please help. My Mother has been contacting you since 10/11/2020 with zero luck from your My Telstra App chat team. Her Acct 2000499627519.All she did was cancel her phone/internet due to not being able to use it anymore. She is in $69.68CR.Please issue a refund cheque

  • dunfff Marc Dunphy (@dunfff) reported

    @cotchinsoda @Telstra The only fix was to ditch Telstra. I was out of contract so I went to Optus. They have real people that speak to you!! Got a new modem, and internet and wifi speed has been like South Korea. I’ve heard good testimonials about other providers like Aussie Broadband too.

  • djebel Sir M.B.Anshaw (@djebel) reported

    @cotchinsoda @Telstra I do not bother ringing these days. When I have an issue I stand at the Telstra door.till it is sorted.

  • blimmey1 john s (@blimmey1) reported

    @Telstra .Well another day of broken promises.Told last friday a technician book to connect landline for today;monday.This stated by my case manager ;lol great case manager.Hence Tech bloke "NO show"without a call to cant make it as i have given then my mobile number.I give up.

  • cranemary1 Mary Crane (@cranemary1) reported

    @JaneCaro @SBS I get problems with SBS On Demand and TV Telstra. End up watching it on my iPad which is not satisfactory