Telstra Outage Report in Agnes Banks, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Agnes Banks, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Agnes Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Telstra
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Agnes Banks, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Agnes Banks, State of New South Wales
Latest outage, problems and issue reports in Agnes Banks and nearby locations:
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Tony @OmptyMedia
(@hollingsworth) reported
from
Sydney, State of New South Wales
Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Greg Edwards
(@Shagdush) reported
from
Sydney, State of New South Wales
@Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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Laura Milczarek 🇦🇺
(@milczy) reported
from
Sydney, State of New South Wales
People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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Robert Hudson
(@manaz_d) reported
from
Galston, State of New South Wales
@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.
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courtney✨
(@kollectivekook) reported
from
Sydney, State of New South Wales
I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.
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The Mop of Virtue
(@MopOfVirtue) reported
from
Sydney, State of New South Wales
@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Wayback Bot
(@WaybackBot) reported
Telstra cracks down on offensive/abhorrent content
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Ashley Geelan VK3HAG
(@ashgeelan) reported
Even the Telstra CEO, Mr Andrew Penn, agreed that "an Ericsson employee based in Dubai has accessed our systems." Just the Telstra CEO .. but I'm making **** up. OK.
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Nathaniel
(@nathanieloffer) reported
@alliewonder IT Service desk tech here. I was surprised during lockdown last year to have senior staff calling saying they didn't have internet at home and had purchased Telstra hotspots and needed help setting them up.
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Amanda Angelini
(@VeloceAma) reported
@Telstra Hi - please have someone provide a phone number to call me or disconnect the two numbers that have not been requested. Resolving customer service on Twitter is not efficient.
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Strasxy
(@strasxy) reported
@etskzz @Telstra looks like it's going down sorry bro...
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Frankie
(@frankenthing) reported
@Telstra, remember when restricting a customer's service meant they could still receive calls and texts until they paid their bill? Yeah, thanks for taking away that tiny bit of mercy during a pandemic. Great job.
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Ova-Rona
(@KristyMarree) reported
@Telstra Can you please advise what people affected by both internet and phone line service outages in pakenham since Wednesday 14th until and being told it would be fixed by 9am this morning now Tuesday how do we work from home how do we home school???
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Amanda Angelini
(@VeloceAma) reported
@Telstra If someone wants to provide a phone number I will cal to resolve and otherwise will cancel all service and go to a new provider.
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🦋 Jaclyn 🦋
(@jaclynS30) reported
@Telstra Is there a service outage in Burwood VIC 3125? Foxtel said there was but your website says otherwise.. my Foxtel has had no signal for 2 hours
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Quentin Andrews
(@quentin_andrews) reported
@Telstra *Mobile Service.