Telstra

Telstra Outage Report in Agnes Banks, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Agnes Banks, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Agnes Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Agnes Banks, Hawkesbury, State of New South Wales 01/14/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Agnes Banks, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Agnes Banks, State of New South Wales

Latest outage, problems and issue reports in Agnes Banks and nearby locations:

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

  • MarkTossell Mark Tossell (@MarkTossell) reported from Sydney, State of New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KitFromOz Kyle Smith (he/him) (@KitFromOz) reported

    @zerogeewhiz What about Boost Mobile? it uses the Telstra network, is cheaper and easier to recharge..

  • ozjohns John Swainston (@ozjohns) reported

    So @Telstra, two appointments to fix internet service, neither of them kept. Modem reverted multiple times to your 4G service in Southern Highlands. Guess what? General 4G outage across the district. Currently have NBN but slow. How about ACTION !

  • jaydensanthony Jayden Anthony (@jaydensanthony) reported

    @Telstra But the outage IS THE ISSUE. Once the outage is resolved, why wouldn’t I be having an issue?

  • perkzxo Perkz (@perkzxo) reported

    @crayolawtf @Telstra never enter the kitchen again.

  • ozjohns John Swainston (@ozjohns) reported

    @Telstra kaitlyn @Telstra Neither appointment kept. 4 weeks now of non existent 4G +slow NBN. If you had as many technicians as u have social media watchers maybe we’d get some solutions. Do I call for a 3rd time and wait yet another week for what, a 3rd no show???

  • bikeymikey70 Mike (@bikeymikey70) reported

    Installed Telstra Business Centre App, and it keeps hanging up on all my calls Maybe that’s not such a bad thing 🤔

  • shayne_chester Shayne Chester (@shayne_chester) reported

    @JenBrockie @GreenJ @Telstra I remember a huge blackout a decade ago affecting all over Syd's E suburbs. Outraged locals on the streets of Potts Point (locked out b/c all the buildings are electronic keys) screaming into their mobiles at AUSGRID, :"I don't care! I want this fixed NOW! Do you hear me?" LOLZ

  • georgeonheight zelo (@georgeonheight) reported

    @Telstra Sorry Sean, I have a bad isp and was mad at them

  • jaydensanthony Jayden Anthony (@jaydensanthony) reported

    @Telstra My neighbour is also with Telstra and is having no issues. It’s a localised issue to my house that occurred after a power outage.

  • cazjade Caryn Wilson (@cazjade) reported

    @Telstra Can’t even get the person from Telstra on the phone to get an update. They’re completely “unavailable”. I am unfortunately completely at the mercy of Telstra. I have no idea of when I can get a working service.