Telstra Outage Report in Agnes Banks, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Agnes Banks, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Agnes Banks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Agnes Banks, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
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Telstra Issues Reports Near Agnes Banks, State of New South Wales
Latest outage, problems and issue reports in Agnes Banks and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.
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Brett Holliday
(@BrettHolliday83) reported
from
Sydney, State of New South Wales
Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?
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KathrynLouise ✌
(@KathrynLouise99) reported
from
Sydney, State of New South Wales
@GJGreenlea @Telstra What a joke! The customer service is really turning people away.
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.
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Shivani Gosain
(@Shivanigo) reported
from
Sydney, State of New South Wales
Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Customer service LAZY at @Telstra
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.
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𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$
(@boypage) reported
from
Sydney, State of New South Wales
@VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED
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David Tsirekas
(@DTsirekas) reported
from
Sydney, State of New South Wales
.@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours
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Andrew Wilkins
(@Themaninasuit) reported
from
Sydney, State of New South Wales
@Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rhona McGee
(@Weerhona) reported
@nbn box is on the blink since a thunderstorm on 28th. Been through diagnostics twice with Telstra. Lady just asked me to test my modem by hooking up my laptop to it. My laptop doesn’t have an ethernet port so she said to go ask a friend or a neighbour for a laptop. WTF @Telstra?
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AndrewTucker
(@andrewrtucker) reported
Is it just me or has the level of support / care factor from @Telstra drop to #FAIL status? Can not talk to them, use the stupid text message app! Taken over an hour to change something small.. And they keep getting it wrong #frustrated
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Ryan Jon
(@RyanJon) reported
@rob_mcknight @Telstra OMG I was also told this today! “Hopefully this solves your problem. Bye”
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Aidan Pitt 🇦🇺
(@pittyy__) reported
@Telstra fix the net ya muppets.. tryna play cod with the BOIS while on holidays but can’t bc ya net is horrid. grow up and get better
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Jonsey
(@J0NSEY_) reported
@AnthonyDrmic Like I had issues before and I have nbn but I’m through telstra so Telstra said the only thing they can do is send a worker who deals with nbn out to check what sort of problems it could be
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Sunae Reilly
(@Saltwater_Sunae) reported
Hey @Telstra thanks for the 0 star customer service. Been without internet for 3 weeks, messaged your useless app countless times and now I’ve been on hold 2 1/2 hours. If my internet isn’t restored by 5pm tomorrow, after 10 years a loyal customer, I’m switching service providers
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B.
(@superheroesmum) reported
@OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown & couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst for customer service, the auto bot hangs up on you all the time & the app closes tickets when it’s not resolved. 👎🏻
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Ryan Hill
(@bigertron) reported
@Telstra Your service is trash.
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Mario Recuero
(@recuerom) reported
@Bob2u Sadly your internet is a two piece service, NBN wholesales the pipe to the carriers like Telstra, Optus etc. It was an idea to reduce carrier monopoly of the network as was the case with copper. Does not augur for a good user experience.
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Robert McKnight
(@rob_mcknight) reported
Called @Telstra and went through all their options only to be told to download the app and was hung up on. What if the app can’t solve my issue‽