Telstra Outage in Agnes Banks, Hawkesbury, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Agnes Banks, State of New South Wales

Telstra Outage Chart in Agnes Banks, Hawkesbury, State of New South Wales

November 17: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(50.23%)
Phone
(34.44%)
E-mail
(5.41%)
Wi-fi
(5.41%)
Total Blackout
(3.01%)
TV
(1.50%)

Telstra Outage Map Near Agnes Banks, Hawkesbury, State of New South Wales

The most recent outage reports and issues originated from Sydney, Penrith Municipality, Jordan Springs and Galston.

Sydney Phone
Sydney Internet
Sydney Phone
Sydney Phone
Sydney Internet
Sydney Internet

Telstra in Agnes Banks, State of New South Wales Comments

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Telstra Issues Reports Near Agnes Banks, State of New South Wales

Latest outage, problems and issue reports in Agnes Banks and nearby locations:
  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    @Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣

  • gb_satishkumar Satish Kumar (@gb_satishkumar) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

  • AKorSyd Angelo Korsanos (@AKorSyd) reported from Sydney, State of New South Wales

    @Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD

  • PeterWombat PeterWombat (@PeterWombat) reported from Sydney, State of New South Wales

    Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support

  • oceanswims oceanswims (@oceanswims) reported from Sydney, State of New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    ...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...

  • Colgo Paul Colgan (@Colgo) reported from Sydney, State of New South Wales

    This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice

  • LisaStoj Lisa Stojanovski (@LisaStoj) reported from Sydney, State of New South Wales

    @Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.

  • manaz_d Robert Hudson (@manaz_d) reported from Galston, State of New South Wales

    @Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.

  • claudiajayne_ Claudia Jayne (@claudiajayne_) reported from Sydney, State of New South Wales

    Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

  • kollectivekook courtney✨ (@kollectivekook) reported from Sydney, State of New South Wales

    I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.

  • Gloreen_Goldin Gloreen Goldin (@Gloreen_Goldin) reported from Sydney, State of New South Wales

    @Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

  • milczy Laura Milczarek 🇦🇺 (@milczy) reported from Sydney, State of New South Wales

    People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra

  • Shagdush Greg Edwards (@Shagdush) reported from Sydney, State of New South Wales

    @Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

  • hollingsworth Tony @OmptyMedia (@hollingsworth) reported from Sydney, State of New South Wales

    Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia promises promises nothing but broken promises.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Playing the call the Telstra number the error message says to call and getting transferred around to different people that can’t help then being put through to the exit survey after wasting time and nothing being done

  • fakescottsumner Scott Sumner (@fakescottsumner) reported from Sydney, State of New South Wales

    Got hung up on by @Telstra today because I asked for a resolution (a couple of times 🤬) to a delivery issue...called back and dealt with a guy called Sherwin who was completely fantastic with dealing with an angry me (and solved my issue). We need more Sherwin’s in the world!

  • ajep Andrew Jeppesen (@ajep) reported from Sydney, State of New South Wales

    @Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months

  • cruticus Chris De Bonis 🤙🌱 (@cruticus) reported from Sydney, State of New South Wales

    @Telstra you screwed up my delivery for my iPhone 11. You only put the name of my building & suburb! Wtf. And I know in my building 3 other people had the same issue. Let’s hope they weren’t you guys. Doesn’t look good. Why pay a premium service when it’s not returned 🤔

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @Telstra No way is Telstra ......Australias best network.......still cant manage a simple move from one connected service to another connected service, almost 105 days now.......but tried to charge for 3 bundles 👎🏼👎🏿👎🏽🤖🤖🤖

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • tsTweet85 Talwinder Singh (@tsTweet85) reported from Sydney, State of New South Wales

    Port my connection to Telstra and got stuck from last 4 days. Can someone help on this@Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • OzBanner Ciarán Nagle (@OzBanner) reported

    Hey @andy_penn my MnLaw still is without @Telstra phone. It's 11am and she has not received a courtesy call with an update on this never-ending drama which you should stop apologising for....

  • bellinghamlane 💧 Bellingham Lane ❤️🌈 (@bellinghamlane) reported

    The legend (told to me by many a Telstra support person) tells that they have the magically ability to restore internet, fix phone lines

  • bellinghamlane 💧 Bellingham Lane ❤️🌈 (@bellinghamlane) reported

    There is a legend oft heard of - Telstra Technician. More elusive than the tooth fairy, I keep getting told one is coming, I sit and wait, three times now...but alas they never appear....

  • KateLimon9 Kate Limon (@KateLimon9) reported

    @JJHunto @Telstra That’s awful! Something obviously needs to change.

  • CooperHoole cooper hoole (@CooperHoole) reported

    @Telstra We are having trouble transferring our account and every one we ask doesn’t fix anything

  • triggach char (@triggach) reported

    @Telstra They told my dad to reset the internet box and same thing happened, were also now having issues with our t box where it isn’t loading and is spinning the Telstra ‘T’ at the beginning without loading to the apps

  • triggach char (@triggach) reported

    @Telstra We called them yesterday they couldn’t figure out the issues.

  • JasonSyred Jason Syred (@JasonSyred) reported

    @photobycw @kitternet Same in nth Kellerberrin Craig cell fi full signal but can’t look at load net or make a call 😡very placid but by shit I could smash something! @Telstra

  • li_dpq 🌺 (@li_dpq) reported

    SIM only plan on Boost (using Telstra's network) 45GB for $20 a month. Me currently paying $60 for 60GB on Telstra. Bruv I am a true mug.

  • Arkancideisreal arkancide_is_real (@Arkancideisreal) reported

    @KillAuDeepState Probably safer! I did make formal complaints to Optus and the TIO but the people that replied didn't have the IQ to understand the problem. I didn't bother with @Telstra. They think their customers are beneath them. I have prior experience.