Telstra

Telstra Outage Report in Berrara, Shoalhaven Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Berrara, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Berrara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Berrara, Shoalhaven Shire, State of New South Wales 05/13/2025 04:55

May 13: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Berrara, State of New South Wales

Latest outage, problems and issue reports in Berrara and nearby locations:

  • jervisbaygirl Leanne Windsor (@jervisbaygirl) reported from Vincentia, State of New South Wales

    @Telstra The same thing they say every time we call… “I understand” “we will send a technician to fix it” “they will fix the wires” sadly there is just no fixing copper wires that flood every time it rains!!!

  • TicketsTom TicketsTom 🎮🎶🛵 (@TicketsTom) reported from Huskisson, State of New South Wales

    I worked for @Telstra for almost a decade. Customer service wasn’t perfect, but I worked with people genuinely trying to get it right. It’s embarrassing to see how far they’ve regressed since then.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HermsSophie Sophie Herms (@HermsSophie) reported

    Feeling quite shocked and confronted by @Telstra treatment of Remote Indigenous Communities. As a bush school we are entering day 9 without any service and even after an emergency (that we couldn’t call for help) we still aren’t getting any solid support.

  • evett_denize Denizeevett (@evett_denize) reported

    @BrittMezher @Telstra I will never deal with @Telstra. Not since 2008 when they left my elderly mum with no phone for days because THEY messed up her bill...never again!

  • thesoxman23 TheSoxMan (@thesoxman23) reported

    @Telstra Hey, have called your business support team about a disconnection 5 times today. Each time I'm put on hold then get hung up on. They never call me back despite having my number. Absolute disgrace. Have a business here with no internet and been offered no help!!

  • FinnersTheElder Finners (@FinnersTheElder) reported

    @BrittMezher @Telstra I used the Jetstar website today and was wondering whether Jetstar may be able to challenge Telstra for Australia's Most Infuriating Service. But yeah, Telstra are the worst.

  • BrittMezher Maidenwarrior of The Sewer Rats (@BrittMezher) reported

    @CandiceJodrell @ShaSkinnerMoe @Telstra ****! I detest this. If I did my job this way, someone would bleed to death.

  • 1979_Sammy Sammy_79 (@1979_Sammy) reported

    @BrittMezher @Telstra I have found Optus to be very good with any problems, still some wait times when calling in, but generally very good.

  • mika_capt Evelyn (@mika_capt) reported

    @BrittMezher @Telstra I did find though, that I got better results using the live chat support rather than phoning.

  • MiaCamp40513113 Mia Campbell Lady Rat of the Sewer (@MiaCamp40513113) reported

    @BrittMezher @Telstra Optus pretty good. Terrible reception in particular country towns but our home is fine. But maybe that’s NBS?

  • iamjonshriver Jon the #SewerRat #JoinYourUnion (@iamjonshriver) reported

    @BrittMezher @Telstra That’s normal. They sent my mum my daughter’s bill for years and they never even shared an address.

  • Ieoleakey leoleakey (@Ieoleakey) reported

    @decryption Welcome to new Telstra support lol