Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
@jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.
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Zacré Bleu
(@zacre_bleu) reported
from
Sydney, State of New South Wales
@joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
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OnurK
(@OnurKog) reported
from
Sydney, State of New South Wales
Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.
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Lauren
(@OrytDurlin) reported
from
Sydney, State of New South Wales
@Telstra why are you the worst service provider of all time? Dial up connection is more reliable
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Edwards
(@Let_me_explore) reported
@tessa_r_young @Woody2Jenny Apparently, both Optus and Telstra towers are down. I've spent the day trying to get in contact with my mum who is in Trentham but no joy so far. I hope you have some luck!!
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Chris Eastaughffe
(@Chris_E_Qld_Au) reported
Holy .... #Telstra... so a network outage that should take 24/48 hours to fix, has now blown out to 7 days, according to your text message?? As far as I know the local exchange hasn't burnt down!
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J.A.P.S
(@Jonts18) reported
Hey @Telstra just had a missed call from a mobile number with no message - rang them back, they had no idea who I was, said they never rang and phone has been sitting on the desk. Boss had a similar issue with a different number calling this afternoon, is this a known issue?
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💧Daren Connor 🇦🇺
(@connor_daren) reported
Is anyone aware that a company called Siebel is forcing @Telstra customers into a direct debit with them instead of paying @Telstra as we always have, be it Bpay or other forms but it's our choice how we pay. Since when is removing choice a customer service? Who is Siebel?
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Chris Eastaughffe
(@Chris_E_Qld_Au) reported
Dear #Telstra... I'm on my second call, after going to the rubbish, and again being told my telephone lines should be fine... and waiting. Have to feel sorry for the poor technicians in #India, trying to work on a system in #Australia they presumably have never seen.
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Floyd Lawton
(@DS_THEGAMING) reported
@captincool @Telstra They actually kind of are. Love them or hate them. No one beats them on infrastructure. If you're talking mobile, Optus is obviously 2nd. & Voda have sunk alot of coin into their rebirth. End of the day it depends where you live. But afaik they all outsource customer service.
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emma smith
(@emmatarkus) reported
@Telstra I want to make a complaint, but while using the form I could not stay under the 1000 word limit. I initially tried using the app message service with no result. Is there an email address I can send this to?
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Chris Eastaughffe
(@Chris_E_Qld_Au) reported
Now past 2.5Hrs on the phone to #Telstra... WAITING to get our phones reconnected!! FFS they find it easy enough to disconnect! It seems our last (of 5) people has gone to lunch, left us on hold!! Can't settle a dispute, can disconnect a phone service, then send you to #India!
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Josh
(@curmz26) reported
@Telstra 3029. Tarneit. This issue has been going on for ages. No outages.
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92
(@joon_ethem) reported
@NBN_Australia Yes but your reply does not make sense. The unexpected challenges that you are facing is because of your poor management. I wish I had an selected 5G Service that Telstra provides. #TPG already charged me 300 dollars as a installation fee and now I realise that it is...