Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.
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David Li
(@Dave2307) reported
from
Sydney, State of New South Wales
@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.
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Brett Holliday
(@BrettHolliday83) reported
from
Sydney, State of New South Wales
Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Customer service LAZY at @Telstra
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.
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David Tsirekas
(@DTsirekas) reported
from
Sydney, State of New South Wales
.@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@pit_matt) reported
@ajl247 @Optus I can confirm I've got this issue also, my partner uses Optus on iPhone I'm Telstra on Android, I only seem to receive short texts but anything over 5 or 6 lines never come through. They show as sent on my partner's phone but I never get them. It is so incredibly frustrating.
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Carl Joseph
(@carljoseph) reported
@telstra that quality of support through your online chat system is outstandingly appalling. Mid-conversation, the agent goes missing for 20 minutes! This isn't a once off occurrence either
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Tom Compagnoni
(@TomCompagnoni) reported
@Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!
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Richard M
(@richardmozes) reported
@Optus Hi Optus, your contact centre is awful. I completed an application for a Qantas Sim Only deal, 4 emails asking me to call, 4 times I have called, each time the agent is not able to complete the process. Tried chat, they tried to sell NBN. think I'll stay with Telstra??
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jesse
(@jessemcphee123) reported
@NBN_Australia hi there is there a way to contact you guys directly I’ve contacted my internet provider Telstra regarding an internet shortage in west tweed 2485 that’s been going on for a week and they have no eta on when the issue will be fixed because they said the people
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NRLSC Sponge
(@Benwithnonumber) reported
@deeplongstop @Telstra Two words mate. Telecommunications Ombudsman. Make a complaint and watch Telstra move arse
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Miss Gypsy Says
(@SaysGypsy) reported
Hey @PaulFletcherMP is Starlink a better and faster alternative for me than using. Telstra 's 3G H+ mobile phone service ? @auspol
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Ashleey. 🦖
(@AshlEEy34x) reported
@Telstra and @startrack and absolutely useless.. like really useless. I have never known it to be so hard to put a escalation in for a missing package. 100% canceling Telstra at the end of my contract and moving somewhere that gives a ****.
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Patrick
(@bankermason) reported
@Telstra are you kids with the service in store? Just doing my head in. Going to ring around and see about changing, not worth the headache
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Graham Neville
(@Neville2Graham) reported
@catelizlouise If Dutton takes us to war, we’ll have to avoid water, bad weather, isolated locations, Telstra bad spots and night. If it happens, China will kick off and our mob will still be arguing about what to wear.