Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Chris
(@Chris07047818) reported
from
Sydney, State of New South Wales
@Telstra I am using the message service atm and communicating with someone. That is good start.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE
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Matthew Edwards
(@medwards87) reported
from
Sydney, State of New South Wales
@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@MicrophoneJock @Optus Wrong @telstra has no support put in place.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@rifat @Telstra Lol my exact problem weeks ago. Took one month before someone called me. 😢
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Houman Katuzi
(@houkat007) reported
from
Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
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AJ
(@andrewjwalsh) reported
from
Sydney, State of New South Wales
So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Pasterfield
(@wpasterfield) reported
If there is a more incompetent, uncommunicative, hopeless, pathetic organisation than @Telstra I have not seen it. Disconnect my old man's phone a month ago, his only connection to the outside world from his nursing home, and now cancel appointment to fix it. 31st May now! #cast
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Kim bull
(@Bullshot69) reported
@Telstra Yes fix the service issue in the 3913 post code area
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Shaun D
(@craftyshaun) reported
@Telstra Thanks. I managed to get an awesome support person (after 45m in chat) who fixed the issue that should have been fixed a week ago. Better than nothing but still not the best UX
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Bruce Gayther 🎸☮️🌏
(@therealBruceJG) reported
Trying to upgrade my phone with @Telstra and I realise that corporations no longer provide a service - they just allow you to use their service as long as it suits them. Difficult to the point of useless. 🙄
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🇦🇺Shane
(@ShaneMorup) reported
Hey @Telstra Internet is down, we can’t be home for the technician appointment…. ❌Message us service fail ❌ Fault manager screen fail ❌ reply text fail ✅Note on the door for the poor technician👍🏽
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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Darren Blake
(@Darren963) reported
@Telstra Checked day before due and was advised there was no appointment as they claim it was a major outage and I am not the only one affected. Which I don't believe as my outage occurred prior to cable being cut.
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Mike Hopkins
(@mikehdt) reported
@Telstra Yes, but I still don’t like the new plans. They’re worse value, and all being 28 days is awful. Also my data bank had 200GB in it - now it has 0GB.
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haha
(@HenrySwansen) reported
@telstra any eta on the tower fix in Airlie Beach? The mobile 4g has been incredibly slow all week. Call centre person said fault was being repaired.