Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...
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Satish Kumar
(@gb_satishkumar) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
@Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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Quiet, Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.
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Angelo Korsanos
(@AKorSyd) reported
from
Sydney, State of New South Wales
@Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Now well into the 5th day without Internet access at home. @Telstra doubling down on promises of a fix by tomorrow morning. Heard that 2 days ago. All contact from my end and it’s called a service. 🤪
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⚫️⚪️🔵Michael ⚫️⚪️🔵
(@bigmig81) reported
from
Sydney, State of New South Wales
Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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Spree
(@Spreeman) reported
from
Sydney, State of New South Wales
Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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PeterWombat
(@PeterWombat) reported
from
Sydney, State of New South Wales
Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@Jamie75114150) reported
@Telstra My internet is very slow at the moment. I got a message saying they'll be doing maintenance and will finish around 5:00 PM. It's now 10:30 PM and nothing has changed a lot.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Really? So why is it you took 7 months to close down a fraudulent account? One you knew was fraudulent back in June 2020. I've said all I need to say tonight- however there must be public awareness that Telstra do things like this, despite talk about 'taking things seriously'
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💧Pavan Kumar
(@prk19333) reported
@Telstra Thank you very much for replying. I did not know that priority assist was only for landline, but that is not working either. Telstra says there is no outage at the address I entered.
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Alexa
(@KittyAbsurd) reported
@MSpichkova @Telstra Aussie Broadband. Won't give you the runaround, calling tech support gets you connected to an Aussie within minutes.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Do you mind if Telstra advises why their fraud team are so slow it takes them 7 months to close down an account and stop harassing someone / misusing their personal data when they knew from the get go (and confirmed back in June 2020) the account was fraudulent?
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lee mitrevski
(@onehotvl) reported
@Telstra May have the coverage, but you definatly dont have the support skills. been trying to get some sort of help for an hour now, some people need there emails to work for work you know.... What happened to your 24x7 support? Maybe should be called 'support when we want to'
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Gavin Purcell
(@ASXwatcher007) reported
Hi @Telstra , I just waited patiently for 45 minutes on the phone to Telstra Platinum and nobody answered. Please improve your service levels!
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Counselling With Coaching
(@ozcounsellor) reported
@Telstra why is my nbn so slow? How do I fix this ? Is anyone else experiencing super slow Telstra nbn? #ServiceNow
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V D
(@dvishalh2) reported
@sreepsmit @andy_penn @Telstra They don’t care mate. I received call from Telstra Case Manager on 25/01/21, Suppose to get call back from her within few hours as she had no idea about the case...still waiting. Worst customer service 😡😡😡
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rustyfox
(@rustyfox) reported
@margmopp It was so frustrating dealing with Manilla all the time before you got transferred back to OZ. When you told customers you will have to call Telstra always told them it may take 3 to 4 hours get anywhere and maybe a week for a solution.