Telstra

Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Silverdale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Silverdale, Wollondilly, State of New South Wales 03/18/2026 17:15

March 18: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Silverdale, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Silverdale, State of New South Wales

Latest outage, problems and issue reports in Silverdale and nearby locations:

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really

  • AnthonyClarkAU Anthony Clark (@AnthonyClarkAU) reported from Sydney, State of New South Wales

    Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....

  • MarcoNero Marco Nero (@MarcoNero) reported from Sydney, State of New South Wales

    @Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.

  • jphall707 John Hall (@jphall707) reported from Sydney, State of New South Wales

    @telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra Thanks for reply. I have been told issues will be resolved in 24/24

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.

  • Zordabo Zordabo (@Zordabo) reported from Sydney, State of New South Wales

    Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra None. My Telstra ‘service’ is out of service - and you guys do not give a damn.

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra How about YOU take responsibility for the problem and tell ME what is going on? I don’t have the My Telstra app. I spoke to a human being yesterday and she told me a technician would come between Midday and 4PM. If there was a change I should have received a text or phone call.

  • markhiscox Mark H (@markhiscox) reported

    @Telstra I have a message saying they are not coming. If you just spoke to people instead of this chat bs these problems would be a lot easier. Are they coming or not

  • ariadne_quinn Ariadne Quinn 💉💉💉 (@ariadne_quinn) reported

    @Telstra This is just going around in circles. I’ve told you their area, sent you your own link even which confirms there is a problem in their area!! I’m done. You guys are hopeless. I’m just really hoping they, or anyone else affected by this outage, don’t need emergency services.

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra No mate. That’s the only reference number I have. It’s disgraceful that your own system has no record of the problem. But I’m not surprised.

  • ariadne_quinn Ariadne Quinn 💉💉💉 (@ariadne_quinn) reported

    @Telstra @telstra you are absolutely hopeless. I am so happy to say that I have never been a Telstra customer and never will be. My friend has no choice because they are rural. This is not good enough. If it was Sydney CBD it wouldn’t take a week to fix. Appalling. Reporting to TIO.

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra I just told you I do not have the My Telstra app. What I’ve got is bad customer service. I’ll be complaining - loudly - about this failure. You do not give a damn about your customers.

  • agnuspagnus Craig (@agnuspagnus) reported

    @Telstra needing help with my Telstra TV not finding my WIFI. It can find neighbours. So I’m thinking problem with modem settings. Messaged for help on app but they’re useless. App not working so cannot speak to someone. What is number to call. Thanks.

  • Runey5 Runey5 (@Runey5) reported

    @Telstra the outage service page is absolutely useless it NEVER shows outages or disruption EVER even when there is one ongoing...

  • markhiscox Mark H (@markhiscox) reported

    @Telstra After 4 hours a number is provided. Amazing service Telstra. Could you let them know I am going to call and they need to speak not type. Thanks