Telstra

Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Silverdale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Silverdale, Wollondilly, State of New South Wales 02/08/2026 17:10

February 08: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Silverdale, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Silverdale, State of New South Wales

Latest outage, problems and issue reports in Silverdale and nearby locations:

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • MarkTossell Mark Tossell (@MarkTossell) reported from Sydney, State of New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • becewing Bec Ewing (@becewing) reported

    @Telstra Thanks will there be a credit to my account for the days that I am unable to use the service?

  • Anthony_Caruana Anthony Caruana (@Anthony_Caruana) reported

    @Telstra How about a call centre that can solve simple problems? Or operators that can transfer calls to the correct department? Or systems that don't drop my call when i've waited for hours? I can not add my telstra account to My Telstra.

  • little_kikki kat (@little_kikki) reported

    Hi @Telstra just wondering whether there was any further information about the internet outage in Greensborough? I.e when will this be resolved?

  • MordammSimon Simon Mordamm (@MordammSimon) reported

    Mysterious but streaming services imposed secret charges on us without our permission which are costing me about $100 a month. Adobe developed software called Akamai to help with file sharing. I can’t block nor can Optus or Telstra. This is outrageous shifting of costs onto us

  • jsleeio jsleeio 💉💉 (@jsleeio) reported

    @steve_evil @Telstra Ugh bad units. 128kb!

  • AthenaVidoni Athena (@AthenaVidoni) reported

    @Telstra it is stressful enough being in SA right now and missing the lockdown announcement because the internet keeps going down, even more so missing out as they list surrounding local exposure sites. Please fix this

  • shaz_harro Female Minister for koalas #SaveOurKoalas 🐨 💦 🕉 (@shaz_harro) reported

    @Telstra I inboxed you. So far you have been no help whatsoever

  • mountaintopmatt Matthew Feo (@mountaintopmatt) reported

    @Telstra my phone line and internet have been down for 4 days now. Have tried multiple times to get this resolved via technical support to no avail. The support staff literally say they are running test and will be in touch and then nothing.

  • helenperris Helen Perris (@helenperris) reported

    @Telstra Trying to sort an issue with my account. 35 minutes on the phone and after telling me to go into a Telstra shop in lockdown, they hung up when I asked to be put through to someone who could help.

  • LeonieGSmith The Cyber Safety Lady (@LeonieGSmith) reported

    No @Telstra signal in Warriewood Square east end to be able to QR code in to the shops in that location. Retail been asking @Telstra for 5 Years for a booster! You have to scan the code, leave arcade go outside to carpark, then return to arcade. Hopeless. @NSWHealth #nswcovid