Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Underwood 🐨🍃
(@DaveMUnderwood) reported
@AlboMP To think, before the privatisation of Telstra, (Howard), we were in the high twenties. NBN was intended to, in time, get us back on track. Abbott, at Murdoch's behest hobbled it. Successive LNP Govts have continued down that path. LNP are the villains here.
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Shane
(@shanelord) reported
@JonDeeOz @Telstra Hope you get it sorted. So many people put up with Telstra even though they have shockingly bad customer service. I get that their mobile coverage is good, but get out of the Aussie relationship for everything else. NBN should be with @Aussie_BB
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Shane
(@shanelord) reported
@JonDeeOz @Telstra Hope you get it sorted. So many people put up with Telstra even though they have shockingly bad customer service. I get that their mobile coverage is good, but get out of the abusive relationship for everything else. NBN should be with @Aussie_BB
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Murray Webber
(@MyNameIsMurray) reported
On a BAD day, my phone gets 185Mbps on Vodafone here. I can literally see the tower out my window, less than 2km away. In 2010, the Telstra connection was so good here I used to hotspot my phone instead of using ADSL. Now, not a single bar of signal anywhere in the estate.
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Liddane Harrison
(@LiddaneHarrison) reported
@Telstra, I've got a major problem! You've taken away the one method I had to recharge my wifi, now the only option I have is My Telstra, which I can't access because I don't think I have a Telstra ID! I tried resetting my password and my username, never got the emails,
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Ciddy Fent
(@ciddyfent) reported
@DefectiveAirbag Imagine if, in objection to even just a telecom tax DISCUSSION, Telstra took down towers or your electricity network took everyone's electricity out for an unspecified amount of time to object to talk of a carbon tax.
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❥ flynn is ia (no service)
(@flynnsfilms) reported
i want to dive face first into some snow right now. i do not care how much it would hurt. this heat is painful. also **** you telstra,, start working again.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Perhaps Telstra can start by not - i) neglectibg to shut down accounts that had been created by fraudsters for 7 months- 7 months post the victim advising Telstra and Telstra advising the acct was fraudulent, ii) misusing personal data and harassing a non account holder, iii)
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Jarrod Whittaker
(@JarrodWhittaker) reported
@MatthewBevan I use two iPhones with a Telstra modem. My 2019 iPhone has no issues but for the past week or two the iPhone 8 has constantly struggled to connect. I thought I might have dropped it one too many times.
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Jem Edsall
(@JemEdsall) reported
@LiftYourGameTV @Telstra Ah the ways they get you. That sucks. Best of luck getting it sorted in the mean time.