Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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Mark Tossell
(@MarkTossell) reported
from
Sydney, State of New South Wales
@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
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Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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janet albrechtsen
(@jkalbrechtsen) reported
from
Sydney, State of New South Wales
Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Armstrong 💉💉💉
(@gohorsie) reported
@emptycab @Telstra Must feel for F*#ktelstra, they carnt help it 🗑 Telstra = 💩show
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Liddy Drane
(@LiddyDrane) reported
@VanessaRiley61 @OcarinaJones @53pamela_h I had a call recently from someone purporting to be from Telstra saying my internet was running slow and needed access to my computer.... that was as far as she got as I just hung up 😬
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Bo Reidler
(@2020digging) reported
As if the cost of living hasn't already skyrocketed under this incompetent luddite govt. And Telstra force customers to include a VOIP phone - THAT NO ONE wants or needs. There is no choice! And being a longstanding customer stands for nothing anymore. /3
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Bo Reidler
(@2020digging) reported
And when one goes to the Telstra website to check what the possibilities are, every time you click a link to a new page you get kicked off the login and have to continually log on again and again and again. Who designs this stuff in 2022!
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Mark A Gregory
(@_markagregory) reported
@Telstra I would appreciate the link to where this outage is listed on your website
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johnno
(@ytd24) reported
@benhoad @Telstra The Telstra 4g back up is a bad joke, as this is a shared signal the whole district is swamping the signal meaning you get little connectivity. However Telstra will proclaim as there is connectivity nothing has not been lost and they are wonderful and blame NBN for the outage.
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Simon Sharwood
(@ssharwood) reported
@NBN_Australia service restored but it took a 15 minute phone call to get it done. Nobody knows what went wrong. @telstra could see unresolved work by NBNco, which saw no faults or issues. Just hopeless.
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Nathan Stokes
(@NathanStokes78) reported
@Telstra we are experiencing a foxtel outage in the Magill area. Your website says there are no reported outages just wonders if there is?
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Broden holland
(@brodenholland) reported
@Johnpascoe10 @Telstra @SpaceX Internet only, but I've had it for 6 months, been best internet service ever had. AVG 100mb/s and only very odd disconnect which only last 5 to 10 seconds but maybe 1 Every few days. Would definitely recommend although I should stop, hopefully it doesn't degrade with more user's
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Kirk
(@kackles74) reported
Ringing @Telstra tomorrow and canceling my entire account with them. Enough is enough. Internet drops out every 10 minutes for 20 minutes even when it isn’t raining. Customer service is pathetic. Over it. **** off.