Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Telstra
Telstra is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
-
Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.
-
Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.
-
Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!
-
Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!
-
Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.
-
Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
-
Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
-
Lauren
(@OrytDurlin) reported
from
Sydney, State of New South Wales
@Telstra why are you the worst service provider of all time? Dial up connection is more reliable
-
Zacré Bleu
(@zacre_bleu) reported
from
Sydney, State of New South Wales
@joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****
-
Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
-
💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!
-
Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.
-
Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜
(@kraftsonality) reported
from
Sydney, State of New South Wales
On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!
-
Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.
-
Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
-
OnurK
(@OnurKog) reported
from
Sydney, State of New South Wales
Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone
-
Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
-
Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
-
david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
@jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Live
(@GOBacktotheWELL) reported
@Steve_Marshall9 Also Telstra would shut down down his phone company if they knew they were entrusting their customers details and dealings with a convicted drug dealer who got caught selling thousands of ecstasy pills turned police rat/snitch to get out of jail. He is SATANIC !
-
Mitch Anamal
(@MitchAnamal) reported
I want to complain about hie **** the @Telstra internet services, combined with @NBN_Australia but I know they're just gonna tweet back the same bullshit, and do absolutely nothing to fix anything. Australia is a first world country. Yet we have 90th world internet.
-
Ray Wilton 💧
(@raywilton4) reported
@Jo00961243 Thank you. Yes I have purchased our recent IPhones & watches from J&B but Telstra insist they won’t switch me to 5G unless I go Direct Debit. I’m a gold member, who has never missed a payment, receive reward points, but still Telstra refuse to upgrade me to 5G unless DD
-
Jess Harvey
(@JessHarvey86) reported
@DrinkWiseAus Bought my own from the age of 14. Picked up a Telstra work shirt from the op shop and was never questioned again.
-
TicketsTom 🎮🎶🛵
(@TicketsTom) reported
from
Huskisson, State of New South Wales
I worked for @Telstra for almost a decade. Customer service wasn’t perfect, but I worked with people genuinely trying to get it right. It’s embarrassing to see how far they’ve regressed since then.
-
Ray
(@RayRmg) reported
@telstra has bigpond email been shut down permanently??. Unable to send messages from set up accounts, or set up any bigpond email on a new device. A lot of business still depend on an @bigpond email address.
-
Jafrosty
(@jasfrosty44) reported
@Telstra It feels like my phone is still like this, I have had no service no data since Christmas Eve. As soon as I can get to an Optus store I will be closing my account with Telstra, so over paying for a service that is not being provided.
-
Justin
(@sashwrin) reported
I think @Telstra mandatory autopay to pay sucks. No option to pay early doesn’t matter if I have never missed payments. It nope autopay only and you will love it. #telstra sucks
-
ScroogeMcNose #BLM
(@SnortleNose) reported
I hate phones so much. Telstra's telling me that I need to recharge to keep my phone number, but I never use data, and I never call/text people who don't use Telstra. But I wanna keep my phone number, so I'm just wasting money for no reason. Guess I need to use my data more often
-
adam doherty
(@adamdoherty31) reported
@Telstra Yeah that’s a good option so I now have to drive the three kilometres into town to get service to redownload the app. Awesome.