Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Silverdale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Silverdale, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Silverdale, State of New South Wales
Latest outage, problems and issue reports in Silverdale and nearby locations:
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert
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Nadim C Sharbean
(@nadimcsharbean) reported
from
Sydney, State of New South Wales
REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
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🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁
(@lotusaccts) reported
from
Sydney, State of New South Wales
Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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danielle nguyen
(@daniellengvyen) reported
from
Sydney, State of New South Wales
um telstra ******** is going on
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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VGL Fitz
(@TheBigFitz_) reported
@OvertGGs @Telstra having internet problems, respond in the next 10mins i have a very important meets pls
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TicdOff
(@TicdOff) reported
@OvertGGs @Telstra im not australian but if i was i would probably use you guys because my internet is **** rn
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Ice
(@Icefnt) reported
@OvertGGs @Telstra My internet disconnects me every tournament, which is stopping me and my trio from placing, this has been a problem for me for months now and is a problem that requires immediate attention
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Ogppcat
(@ogppcat) reported
@OvertGGs @Telstra My internet is as slow as a snail : (
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Sid
(@Sid54_) reported
@OvertGGs @Telstra I'm having internet issues
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pancham
(@panchamss) reported
@OvertGGs @Telstra help me!!!!
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Miles Dyson
(@mi1ez) reported
@Telstra Startrack told me Telstra had to do it. Told me the business solutions team sorts these requests and gave me a reference. Went back to Telstra support and was told by the agent they are the Telstra Expert and refused to even entertain the idea someone else could do it...
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GLM Snow
(@Snowfnt_) reported
@Sznnyz @Telstra yes why u think precks and **** were gonna drop me, my net cuts out mid every tourney, legit did it in heats lmao
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Foxxy
(@RLfoxxy) reported
@OvertGGs @Telstra my internets not working, should overt give me $10 to fix it?
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Marto
(@marto_80) reported
@Telstra Correct - a very poor flaw. If I had of known I would have not ordered them from Telstra. Most direct debit autopay systems can be changed by a few days - why not Telstra's?