Telstra

Telstra Outage Report in Silverdale, Wollondilly, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Silverdale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Silverdale, Wollondilly, State of New South Wales 04/01/2026 01:35

April 01: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Silverdale, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Silverdale, State of New South Wales

Latest outage, problems and issue reports in Silverdale and nearby locations:

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Customer service LAZY at @Telstra

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • Dave2307 David Li (@Dave2307) reported from Sydney, State of New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

  • AustGr3m Grem (@AustGr3m) reported from Sydney, State of New South Wales

    At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • alansattler74 Alan 🇦🇺 (@alansattler74) reported

    @Telstra It’s been crap for months

  • Cenzo87_ Cenzo87 (@Cenzo87_) reported

    @trotter_dr @Stumpy_2517 Absolute worst mate! It also turns out our NBN connection didn’t even go through properly, so have to wait another month! Thanks Telstra

  • joew49 JoeW. I block Racists, PC wankers, RWNJ, fascists! (@joew49) reported

    @NBN_Australia You have the wrong end of the stick, Sarah! I can’t get adsl at my current address. Too far from the exchange. I moved here two yrs ago. The first thing the bushfires did, was to knock out Telstra comms. I had no emergency comms, other than the ****** voip connection!

  • alansattler74 Alan 🇦🇺 (@alansattler74) reported

    @Telstra Your service in the Beverley/York area in WA is crap Have reported it more than once Can’t even a phone call There is 10 services on my bill And none are working properly

  • domomc Domo M© (@domomc) reported

    @PhilGould15 @Telstra Crux of problem is you need to be within a 2-300 mtrs of the tower to get the 5g reception.

  • DigitalMedia_LM Laura McDonald 🌊🧼 (@DigitalMedia_LM) reported

    Hey @VodafoneAU your service coverage keeps dropping down to 3G in Sydney City and between there and the Eastern Suburbs. Please fix or adjust your phone plan charges for the last 48 hours otherwise I’m going back to Telstra.

  • x7xixi x7xixi (@x7xixi) reported

    AYO WHATS WITH MY SPEED @Telstra pls fix

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @Telstra I have a text from an unknown number telling me that I now have complaint number 7625382 open, however I asked to be contacted via email, and I don’t provide DOB etc to unknown numbers for obvious security reasons. Plus they ignored my request to be contacted via email.

  • CapitalLutra Lutra Capital (@CapitalLutra) reported

    Lol @telstra why do you continue to disgrace yourselves by requesting a call back to deal with your issues and then try to cheap out with your crappy, crappy app? Is it just a thing where you have to come on here and whinge on the Twitter and then you do your jobs or something?

  • KyriazisRoss ross_kyriazis (@KyriazisRoss) reported

    Goodnight to everyone except @Telstra. Fix my internet so I can do uni yeah?