Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (34%)
-
Wi-fi (8%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
||
| Brisbane |
||
| Brisbane |
||
| Brisbane |
Phone | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
-
Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
-
Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
-
Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
-
Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
-
F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
-
Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
-
liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
-
Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
-
Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
-
liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
-
Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
-
Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
-
Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Sabrina Balfour
(@SpottyBalfour) reported
@mandymcn @Telstra @SBSNews Certainly, a bad corporate citizen, whether they are the antichrist.. more to the point, these stories of unconscionable conduct, misleading and deceptive practices come to light every year. Mobiles are essential as water in the NT. Stronger action penalty or regulation is needed
-
Rouha 😷💀🧬♿📚👩🏽🔬
(@roomcmoo) reported
Public service announcement for anyone in Australia: avoid telstra unless you have no other option. Far. Out. A week of just absolute time consuming chaos.
-
Dean Court
(@deancourt) reported
.@Telstra Probably the worst customer service I have ever had the misfortune to experience. Virtually impossible to get hold of a real person unless you want to suffer through the chat function and get fobbed off every time without fail.
-
𝘛𝘰𝘮
(@hs247) reported
@MikeCarlton01 @CorruptNSW Telstra is under restructure, during the bush fires, all payphones were free calls plus WiFi, nothing during Covid, now they are shutting down Telstra Air WiFi (Residential) was 1st Jan, now March. If you are on a monthly plan, go to Aldi and get a $89 365 pack, unlimited calls.
-
Greydingo1
(@lee_manwaring) reported
The Telstra debacle just gets worse as it is revealed that they used Morrison's modeling with Robodebt to chase down outstanding fees by SENDING DEBT COLLECTORS after young indigenous people across Australia after first selling them mobile phone contracts that they could NOT
-
Ron Issko
(@TheCoachRonnie) reported
@Telstra wondering if any employees at Telstra has gone through the most inefficient chat process to solve a query for a customer. I am told you do not have the facility to talk to me over the phone. A phone company that is able to talk to its customers is astounding
-
grantbrown124@gmail.
(@grantbrown124) reported
@Telstra Never have understood why postpaid people are looked after better than prepaid people.Prepaid people have already given you their money why wouldn't you look after them first can't understand you're thinking
-
insydney
(@insydney) reported
@Telstra Struggling consumers Did these consumers identify themselves as struggling before taking a contract with Telstra? Telstra has a bad name for not treating their customers well. I’ve worked for Telstra and know they are careful.
-
Danni
(@DanniMaton1) reported
I have never known a company like @Telstra They take 2 $100 payments instead of one & when I contact them their answers is its okay its been credited to your account & then say we can't refund it into your bank account #karensgoingwild
-
grantbrown124@gmail.
(@grantbrown124) reported
@Telstra someone who maybe not pay a bill on time gets a better service and prices than someone who prepays ridiculous