Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@MoistenedTart Telstra reception is ****.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Much Maligned Mick 😷💉💉💉💉
(@MainBeachMick) reported
from
Gold Coast, State of Queensland
@SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John West [TUNA]
(@Caitybahhh) reported
@TobiLightsFade @Telstra Can I order a subscription service on Amazon? I’ll do it if I can do that.
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$tocks group1
(@stocksgroup1) reported
@Telstra it's outrageous you don't answer your phone anymore - we need help with our account & we can't download the app or access Telstra chat - any suggestions?
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bushmanstevo
(@bushmanstevo) reported
Dear @Telstra may a human please help fix an issue you promised was fixed in December 2020. I tried to call but got redirected to lodge the fault via a text msg. The landline / internet for our old house was transferred to the new owners but we have received the last two bills.
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Geoff Tunks
(@tunksee) reported
@Telstra I ordered a new mobile phone for an elderly friend on 20/1/21 still no tracking or order confirmation. Money has been taken from his account. Tried online chat and also called 132200 no help. What do I do now? This is pretty poor service
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Steven Screen
(@screen_50) reported
@Hammo46 @Telstra Hammo I thought waiting 8 hrs on Saturday to get a password reset was bad, @telstra were also telling me I would be getting an email to help me. Frustrating 😤😤
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Ruth Graver
(@ruth_graver) reported
Hey @Optus after more than 20 years with you why do I have to jump through hoops to upgrade my phone. Put order in last Wed found out today when I contacted you it was withdrawn told to email photo ID, never originally asked. Sent, now email add. incorrect. Telstra looking good
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Mitchell McLeod
(@McLeod40) reported
@edamo @Telstra **** sorry, must have video called them by accident, another $1000 bill coming up.
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Nixev
(@MrsCee27) reported
@Telstra My point is you’re not offering value when a free service becomes a paid service and free data becomes paid data. How is that value?
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Angelo Composto
(@CompostoAngelo) reported
@Optus your internet is so ******* **** I piss faster, you pay for unlimited internet and can’t even ******* use it, ******* fix it or I’ll go to Telstra
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Steven
(@Steven80084775) reported
@Telstra_news Yes cause your Indian call centre workers turned my service off after two days because it wasn't meant to be on for 13 days. Telstra good for stealing Aussies money. Take your company to India and ****** stay there.