Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 02/18/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • iambenslater iambenslater (@iambenslater) reported from Brisbane, State of Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • Mellyjh Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • zerohash Justin King (@zerohash) reported from Brisbane, State of Queensland

    Note: can’t work from home when internet is down @Telstra

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • keiranmcwhagma1 Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, State of Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • paultravers007 Paul Travers (@paultravers007) reported from Brisbane, State of Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HagemanRoss 💧Ross Hageman (@HagemanRoss) reported

    @Telstra They hung up without getting back to me. Very poor form

  • MsAmyRei Amy-Rei Stephens (@MsAmyRei) reported

    @maximum_sincere Not sure why you can't, you should be able to ask set a disconnection date for the service, just say you're moving to an area that can't be serviced by Telstra. Closing an account entirely is different, and you probably can't request that because of pro-rata charges.

  • Hayley613539804 Hayley (@Hayley613539804) reported

    @Telstra Hi, the Telstra website says that NBN Redcliffe, Qld might be down for several hours, just wondering if there is a reason behind the outage?

  • HowardLacy6 Howard Lacy (@HowardLacy6) reported

    Anyone having slow Telstra mobile data ?

  • franksting 14 day Positivity Rate 0.399% (@franksting) reported

    @ScottRhodie ah sure, judging by the poor bastards targeting that account, it's like the good old days on Telstra over there. Utterly fooked

  • maximum_sincere pfizer söze (@maximum_sincere) reported

    Telstra are telling me they can only cancel an internet service on the same day you call. You can't ring up and say "we're moving out on x date and want our account cancelled effective that date"... is that right

  • Omnicentrist Omnicentrist 💉 MicroChip🆔️1984 (@Omnicentrist) reported

    @Peter217945 Telstra have had issues. It billed me 4 times the other day. Doing a manual recharge. 7 days to get my money back. I like prepaid. I go Telstra because it has the best regional coverage, nothing else competes.

  • RodRobinson4 Rod Robinson (@RodRobinson4) reported

    @Telstra No end in sight! I have set it up 4 times now. The last three with the help of your people on the phone. Today the complaints department couldn’t fix it and referred me back to the previous people who couldn’t fix it. Not happy Jan!

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

  • sarah_andros88 Xr globalised (@sarah_andros88) reported

    @Telstra no whats causing the issue is telstra complying with the afp acma asio and uploading my privet data to a server at the acma. and not aresting next door