Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Dazz
(@DarrenAbb) reported
from
Gold Coast, State of Queensland
Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Craig Chiffers 📞
(@cchiffers) reported
from
Brisbane, State of Queensland
Hey @Telstra - something is broken in the Brisbane CBD with mobile internet
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TheBLACK🌚TRACKER
(@Chad50726588) reported
from
Brisbane, State of Queensland
@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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• Kate •
(@katea76) reported
from
Brisbane, State of Queensland
Qantas, Telstra and the CBA should never have been sold off.
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Lisa McDermott
(@lisadlmcdermott) reported
from
Gold Coast, State of Queensland
@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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craig
(@m0un10_) reported
from
Brisbane, State of Queensland
@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Deni
(@d_mcguiness08) reported
from
Brisbane, State of Queensland
@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@Telstra outage Foxtel New Farm 4005 Brisbane. Help ?
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Mott
(@DanielMott19) reported
@GrogsGamut Telstra has probably sold our numbers for cash. Can’t deliver service so try and make money where they can. Only provider to charge you for 5G
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Elly
(@Ellyforever333) reported
@hgo7627 @nikt50 @Telstra Their ISP should be sorting it. I'm with optus and they organised nbn technician within 24 hours. I know they said telstra was messing them around. I can't offer much help sorry.
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Simon Johnson
(@SimonJohnsonAU) reported
@Telstra Doesn’t work. Just says “something went wrong. Try again”. Spotify support says it’s your issue. Who knows ?!?!
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Gordon Walker
(@GordonW09576304) reported
@Telstra 2 hours. 4g went to LTE. Good speed but very slow data flow...re started phone new Samsung S21... no change
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Peter Norden
(@melbournepeter) reported
@chrismurphys @Telstra Chris, Telstra sending half their senior staff off to do in-service workshops on providing quality service, but they cannot actually the basic services required by ordinary customers. Time for a class action mate?
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Chris Bowen
(@TheBowen1980) reported
@chrismurphys @Telstra I don’t know what modem or router you’re using. However, the Telstra supplied equipment is very poor. So bad that they eventually gave me two months credit towards my plan. They have a fundamental customer service issue.
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Bondi Party Girl
(@BPG2021) reported
@grumpycubau There's some issue to it on Telstra networks I think. At least there's been some route issue since Friday night
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Krissy Baker
(@Louis_Stripesxx) reported
@Telstra But that post made my Spotify was made on the 10th- it is now the 13th of December. Surely, something has to be done. I’ve had this Spotify account for years. And now there’s problems? It has to be resolved. Especially when you pay for premium products.
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cherylmartin
(@mindfullmedic) reported
@Telstra unfortunately Lisa this was not the case, and I was never called back.
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Rob Kearsley
(@SparePartsGuru) reported
@Telstra They fixed the issues