Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 02/08/2026 17:10

February 08: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • BBreggie REGINA SORENSEN (@BBreggie) reported from Gold Coast, State of Queensland

    @Telstra I’ve done everything and it’s not working

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • RonJanjua Ron Janjua (@RonJanjua) reported from Gold Coast, State of Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • becewing Bec Ewing (@becewing) reported

    @Telstra Thanks will there be a credit to my account for the days that I am unable to use the service?

  • Anthony_Caruana Anthony Caruana (@Anthony_Caruana) reported

    @Telstra How about a call centre that can solve simple problems? Or operators that can transfer calls to the correct department? Or systems that don't drop my call when i've waited for hours? I can not add my telstra account to My Telstra.

  • little_kikki kat (@little_kikki) reported

    Hi @Telstra just wondering whether there was any further information about the internet outage in Greensborough? I.e when will this be resolved?

  • MordammSimon Simon Mordamm (@MordammSimon) reported

    Mysterious but streaming services imposed secret charges on us without our permission which are costing me about $100 a month. Adobe developed software called Akamai to help with file sharing. I can’t block nor can Optus or Telstra. This is outrageous shifting of costs onto us

  • jsleeio jsleeio 💉💉 (@jsleeio) reported

    @steve_evil @Telstra Ugh bad units. 128kb!

  • AthenaVidoni Athena (@AthenaVidoni) reported

    @Telstra it is stressful enough being in SA right now and missing the lockdown announcement because the internet keeps going down, even more so missing out as they list surrounding local exposure sites. Please fix this

  • shaz_harro Female Minister for koalas #SaveOurKoalas 🐨 💦 🕉 (@shaz_harro) reported

    @Telstra I inboxed you. So far you have been no help whatsoever

  • mountaintopmatt Matthew Feo (@mountaintopmatt) reported

    @Telstra my phone line and internet have been down for 4 days now. Have tried multiple times to get this resolved via technical support to no avail. The support staff literally say they are running test and will be in touch and then nothing.

  • helenperris Helen Perris (@helenperris) reported

    @Telstra Trying to sort an issue with my account. 35 minutes on the phone and after telling me to go into a Telstra shop in lockdown, they hung up when I asked to be put through to someone who could help.

  • LeonieGSmith The Cyber Safety Lady (@LeonieGSmith) reported

    No @Telstra signal in Warriewood Square east end to be able to QR code in to the shops in that location. Retail been asking @Telstra for 5 Years for a booster! You have to scan the code, leave arcade go outside to carpark, then return to arcade. Hopeless. @NSWHealth #nswcovid