Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 11/28/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (40%)

    Internet (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Yes you have let me down

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • JustMeAndMilo MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, State of Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • Salvete02Mac Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • Reggi05 Matt Time (@Reggi05) reported from Brisbane, State of Queensland

    @egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange

  • beeso beeso (@beeso) reported from Yatala, State of Queensland

    Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NotablePoggers Luke ThePoggable (@NotablePoggers) reported

    @stxngzz @Telstra please help me i’m broken

  • traceyytran tracey 🌻 (@traceyytran) reported

    @Telstra How is that helpful for my issue - ofc I know how to connect my Telstra TV to the internet. It’s just the YouTube app alone that won’t launch on the device.

  • minsuau #M9 Minsu (@minsuau) reported

    @Telstra i’m having trouble with my internet

  • Westbrookeag Peter Glover (@Westbrookeag) reported

    @KevCorduroy Still waiting for better ability to make a phone call and maintain it in dodgy signal areas! @Telstra

  • xx_kiwi_G_xx Quarantini G 🤷‍♀️ (@xx_kiwi_G_xx) reported

    @midii Yeah it’s not common but sometimes I go off the beaten track. This was a while ago but ran into issues earlier in the year also & saw a Telstra SIM at the gas station so picked one up & put it in the old phone. I still need to activate it.

  • JackedProg JackedProgMan (@JackedProg) reported

    @traceyytran @Telstra I have the same problem too, started just today

  • xZxiin vZxiin (@xZxiin) reported

    @stxngzz @Telstra help me out?

  • LGunsOCE LGuns (@LGunsOCE) reported

    @stxngzz @Telstra I'm having problems with my internet help

  • strayaz Strayaz (📦 Soon) (@strayaz) reported

    @stxngzz @Telstra hi telstra my internet is down any ideas to fix? :)

  • MJHardinge Michael Hardinge (@MJHardinge) reported

    Recommendations for mobile service providers who use Telstras network but aren't Telstra? Ideally, a business that you really like dealing with customer service wise - Sick of Telstra.