Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 12/25/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • paultravers007 Paul Travers (@paultravers007) reported from Brisbane, State of Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • keiranmcwhagma1 Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, State of Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • jerrybr15619298 Craig Acret (@jerrybr15619298) reported from Brisbane, State of Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • iambenslater iambenslater (@iambenslater) reported from Brisbane, State of Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • drmiketodorovic Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, State of Queensland

    So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • Mafesto Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, State of Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

  • ellispeta Peta Ellis 🌈 (@ellispeta) reported from Brisbane, State of Queensland

    @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • zakmelb 🌟Mr.Opinion🌟 (@zakmelb) reported

    @Optus Sarah. I have tried yout automated "chat" service with no help. I need to speak to someone now? Can you help? Otherwise what is the beat time ro call in the morning for hepp on this issue and my transfer to telstra. 30 yrs of relationship down the drain....

  • DanielMott19 Daniel Mott (@DanielMott19) reported

    @GrogsGamut Telstra has probably sold our numbers for cash. Can’t deliver service so try and make money where they can. Only provider to charge you for 5G

  • GordonW09576304 Gordon Walker (@GordonW09576304) reported

    @Telstra 2 hours. 4g went to LTE. Good speed but very slow data flow...re started phone new Samsung S21... no change

  • PhilSiefert Phil Siefert (@PhilSiefert) reported

    Telstra NBN outage over 5 Days, no resolution, multiple calls then trouble tickets cancelled - why should I stay with bad service from Telstra

  • JohnnyClarkNYC Johnny Clark (@JohnnyClarkNYC) reported

    @JakeLapham @SpotifyCares It seems like it’s a problem with the Telstra Mobile Data Network. @Telstra investigating atm

  • melbournepeter Peter Norden (@melbournepeter) reported

    @chrismurphys @Telstra Chris, Telstra sending half their senior staff off to do in-service workshops on providing quality service, but they cannot actually the basic services required by ordinary customers. Time for a class action mate?

  • Louis_Stripesxx Krissy Baker (@Louis_Stripesxx) reported

    @Telstra Yes. I just want my Spotify to work:( Been in correspondence with Spotify no resolution as of yet.

  • RutegerJones Edward Vukovic (@RutegerJones) reported

    @Telstra Yes. That's the odd thing. When they're at the other end of the house, they work perfectly, it's only when we're down the front and the signal switches to the booster.

  • bajo Bajo (@bajo) reported

    Switched from Telstra to Optus recently because I hate Telstra a bit more than Optus. Finding the service really patchy, have to turn Aeroplane Mode on and off now and then just to get Voicemails or service back. Not sure if it’s a 5G issue? This is my first 5G phone.

  • nellophonic Neil Brennan 🌊 (@nellophonic) reported

    @GrogsGamut Yep. Some arsehole has gotten hold of my number and has shared it with about a thousand of his scammer mates. Of course @telstra, as the owner of the underlying infrastructure could stop spoofers in a minute if they took any kind of responsibility - but that will never happen.