Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 12/16/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • gassy_68 David Gascoigne (@gassy_68) reported from Brisbane, State of Queensland

    @Telstra Still not working!!

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • DrBradRobinson Dr Brad Robinson (@DrBradRobinson) reported from Brisbane, State of Queensland

    @Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.

  • choppa901503 BRIAN STEVENSON (@choppa901503) reported from Brisbane, State of Queensland

    @Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • RosehrMarketing 🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, State of Queensland

    @Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • joncheah Jonathan Cheah (@joncheah) reported from Brisbane, State of Queensland

    @Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful

  • RonJanjua Ron Janjua (@RonJanjua) reported from Gold Coast, State of Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • RudigerLandmann Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, State of Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • RosehrMarketing 🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, State of Queensland

    @Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kai_h Kai (@kai_h) reported

    @nicksplitter @Telstra @acccgovau Transfer your services over to Aussie Broadband. Their customer service is outstanding. I have an app on my phone that can, e.g., do a port reset or check my modem status in seconds, asks that take an hour on the phone with Telstra to fix. I couldn’t be happier with the service.

  • sheepdawg05 Peter Newson (@sheepdawg05) reported

    @Telstra telstra cut off my phone and won’t help fix due to Nbn … destroying my family cafe business .. thanks Telstra ! ..

  • taipan168 taipan168 (@taipan168) reported

    @hutcho66 The proposition in the article is absurd. How would these minimum service standards be set and who would have to pay for their cost? And the Telstra analogy is not valid because Qantas is not a monopoly. Agree that better consumer protections would be a much better way to go.

  • Noisynanawarat1 Noisynana@waratah (@Noisynanawarat1) reported

    @starppael @MorpheusBeing Thank goodness for cluey grandchildren . Also , a new , unexplained “app “ payment method resulted in my sending an email of complaint to Telstra CEO . He replied promptly and had someone call me several times , explaining the process in plain language . Go to the top !!

  • FinanceSavvy1 Squires70 (@FinanceSavvy1) reported

    @Telstra Jessica. It’s not just my phone. It’s others in the area who use Telstra. There’s no service.

  • traindriverrev Glenn F (@traindriverrev) reported

    So @NBN_Australia status says there are no issues so it must be my ISP @beourmate.Mate status=Sydney: planned NBNCo outage. So I switched off my new Mate modem and opened my new Telstra 5G modem. So I have to have two ISPs just to have one connection?

  • AusCommenter AusPolCommenter (@AusCommenter) reported

    Compare the level of service and trust in businesses like Qantas, Telstra or CommBank now to the ‘90s before they were all privatised. Once national treasures that set the standard, all three are sub-par and frequently **** customers around. #AusPol #QantasFail

  • rtrisheleanor Trish Roberts (@rtrisheleanor) reported

    @Telstra Kind, but will never get better. Chronic pain, fatigue. Varies worse to intense/much worse. Asked if could register as disabilities but told no.

  • Adam_Phillips87 Adam (@Adam_Phillips87) reported

    @Telstra Is it possible that Telstra Protect has been activated? I've never set it up, as I have my own Device Protection at home. But I logged in then to see it active but can't disable it.

  • sheepdawg05 Peter Newson (@sheepdawg05) reported

    @telstracareers telstra cut off my phone and won’t help fix due to Nbn … destroying my family cafe business .. thanks Telstra ! .. don’t work for these people !