Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 01/18/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane TV
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • sacarlin48 Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, State of Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • MuskRatMick Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, State of Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • katea76 • Kate • (@katea76) reported from Brisbane, State of Queensland

    Qantas, Telstra and the CBA should never have been sold off.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.

  • Br1anCraddock Brian Craddock (@Br1anCraddock) reported from Brisbane, State of Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • lisadlmcdermott Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, State of Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • Chad50726588 TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, State of Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • DekiZedd deki.eth (@DekiZedd) reported from Brisbane, State of Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • DarrenAbb Dazz (@DarrenAbb) reported from Gold Coast, State of Queensland

    Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !

  • m0un10_ craig (@m0un10_) reported from Brisbane, State of Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mjrocks_85 M to the J (@mjrocks_85) reported

    @Telstra Thanks Kailyn - whilst this may be @Telstra preferred payment method, this does not work for everyone. Holding network coverage to ransom is not the way to go. By all means, if people WANT that option, great! But it does not work for everyone. #telstrafail

  • floros_59 🍻👍 (@floros_59) reported

    @Telstra I’m a Telstra NBN customer and all I can say is big talk no action, I’ll lucky if I get anywhere near 40 Mbps speed.

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    @Telstra iinet reckon the copper line has deteriorated The last time I had a problem was in your Telstra connection pit on the council verge halfway up Gloucester Road Fibre to the premises would be wonderful if I could afford it

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    @Telstra I have a 4G Telstra modem for when there are problems in the NBN (backup) A great device .. Download speed 27.0 M The only snug is you don't let unlimited data with it

  • khushal08 Khushal (@khushal08) reported

    @Telstra More concerned about internet than phone connection. We transferred from dodo to Telstra. Modem is still not shipped from Telstra and we will soon run out of my phone's 4G. Anything you can do to help?

  • wgcullen Bill Cullen (@wgcullen) reported

    @Telstra Also couldn’t check in at Kalamunda Hospital earlier this year. My wife is with TPG and had no problems.

  • Anon_o_Cat Anon_0_Cat (@Anon_o_Cat) reported

    @Telstra Tried that - signup for preorder online end with an error message 'something went wrong and we can't finalise your order' then ask me to verify my contact details and that support would be InTouch. 48 hours later and no response. Meh. I'm on live chat now (have been for 3 hours)

  • MurderousTurd Machine Gun Booratio (spooky) (@MurderousTurd) reported

    @flashman @AynRandy Exactly, Telstra don’t give a **** about a promoting a connected family. They care about getting more money from the preroll than it costs to make the ad

  • BigBoyZandah Zandah Alam (@BigBoyZandah) reported

    @Telstra I have tried everything sweet heart. The only valid excuse is your internet service is **** .it’s a spit in my face especially that I’ve been with you for quite some time. I’m considering switching internet services.I’m done with this joke of a internet company.

  • nzicecool k6a w12e , Melbourne AU 🇱🇰 🇦🇺🦘 (@nzicecool) reported

    @Telstra Yes I have. 3rd party device is connected via the Gen 2 router. According their logs the Gen 2 loses Internet connection from time to time. Yesterday was a pretty bad day including Modem was flakey too.