Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Dazz
(@DarrenAbb) reported
from
Gold Coast, State of Queensland
Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Collings
(@caldron_baidu) reported
@Telstra thanks for the reply - it was Rewards related postage and my LPO usually acknowledges all my post as part of the PO Box service. I shan't be claiming any Rewards unless I can use my PO as a delivery address bc it's more secure when I'm not home (wch is more often or not the case)
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Whip 🇦🇺🇦🇺
(@WFreeflyer) reported
@Kyliempat14 @Telstra I call to sort out a billing issue, but the account I’ve had over 10 years is no longer in my name, was told to go in store. In the store the account is in my name, told to call to sort out the original problem, I call and get the same, can’t do anything as it’s not in my name…
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Wendy Wilson
(@WendyfWilson) reported
@WFreeflyer @Telstra Customer service nil these days with Telstra.
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I wake up petty
(@Melonious_Petty) reported
@Telstra To be clear I am not defending you directly but all customer service advisors. With that said I am a customer and I have found that by being polite your customer service has always helped me to the best of their abilities. Things that were not fixed were out of their control.
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet Have paid my bill and service not reinstated but no one at iiNet to speak to - what a joke of a telephony company. Go with the strength Australia - go with Telstra or Optus
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The Masked OWL
(@mikeredes) reported
@Telstra I will but i am a Telstra customer so maybe telstra coughs also do something to protect there customers.
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Jeffsta
(@Jeffsta1) reported
@Telstra We have a widespread outage for ADSL (Internet) in the Willow Vale area (QLD 4209). Telstra site says no reported problems, but all of Willow Vale is out
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Nic
(@happykittynicki) reported
@Telstra Hi Anto, my neighbour is but I am not. I have been told by nbn techs that they are both optus and telstra cables and they can't remove them. The council won't remove the tree till they are removed so hence why I am trying to get some one to fix the issue.
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Whip 🇦🇺🇦🇺
(@WFreeflyer) reported
@Kyliempat14 @Telstra I’ve never had anyone else connected to the account, it’s always been in my name only, but the store and on the phone can’t do anything. I’ve spent all day trying to sort this out, it’s cost me a days work, I’ve had enough, I’m going to another provider
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Tom Belly Ham
(@Tom_Belly_Ham) reported
@Telstra I just rang 132200 and they answered my question in under 10 seconds. I’ve spent over 3 hours in the app chatting with support. That is disgraceful.