Is Telstra having an outage in Santa Barbara, Gold Coast, State of Queensland?

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra in Santa Barbara, Gold Coast, State of Queensland problems in the last 24 hours

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland

January 16: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (63.44%)
  • Phone (20.60%)
  • Wi-fi (6.28%)
  • E-mail (5.18%)
  • Total Blackout (3.27%)
  • TV (1.23%)

Telstra Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent outage reports and issues originated from Gold Coast, Brisbane, Santa Barbara and Coomera.

Telstra in Santa Barbara, Gold Coast, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Santa Barbara, Gold Coast, State of Queensland

Latest outage, problems and issue reports in Santa Barbara, Gold Coast, State of Queensland and nearby locations:
  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @plalor @Optus I had my long-standing issue resolved last week with Telstra. An operator in Townsville and a technician out two days later - a new smart modem - bingo!!! 56mbps.

  • StevePAustin Steve Austin (@StevePAustin) reported from Gold Coast, State of Queensland

    @Telstra Had the worst experience with my house move with you. One shambles after another. Finally sorted broadband after a month and tonight you’ve managed to mess up my Foxtel services. Now I find I can’t get support til tomorrow morning. Fantastic. 😡😤

  • Bf99Floyd Bev Floyd (@Bf99Floyd) reported from Brisbane, State of Queensland

    TELSTRA, Your inability to fix Michael West's NBN problem is doing your reputation harm on Twitter.Please get a move on.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @jindivik @Telstra Yes. Ages ago. The problems have been worse since.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @darren_gilmore @Telstra Well they've given me bullshit on and off for years. It's such bad service. I want to disconnect the lot.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @therealvstar @Telstra Yep Foxtel is crap now too. I like Netflix.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    So @Telstra support tells us we need to go into a Telstra shop and Telstra shop says we need go to Telstra Support. You just can't get good help these days.😖

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Nooo. it costs 3 to 4 times as much as what I’m currently paying... very very poor value I’m afraid. To be honest, this sort of thing seems very short sighted. I often recommended Telstra because they had this cool data sharing option, and it worked well with your tablet devices

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra My issue is that this makes it much more difficult to maintain those devices I purchased because you had data sharing. I wouldn’t have purchased a 4G iPad through Telstra if I was just going to tether it to my phone... this is impractical at best.

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    Just took me 67seconds to get the 15second ad in front of the dubious Shaun Marsh LBW video to work - I never got to see the wicket. My @Telstra internet is fkn appalling. Fk. This. Shit. It’s 2018 FFS!!! Moving to Uzbekistan 🇺🇿 for better internet.

  • pwwingman phil viva republique (@pwwingman) reported from Brisbane, State of Queensland

    @TonyVizza @deniseshrivell Yes I’m still on adsl2 nbn next year and the service via @Telstra is very poor and often intermittent

  • pwwingman phil viva republique (@pwwingman) reported from Brisbane, State of Queensland

    @MikeFitzAU @ms_michellelaw Yes Telstra, no service, pay the board shitloads

  • MikeFitzAU Mike Fitzsimon (@MikeFitzAU) reported from Brisbane, State of Queensland

    @pwwingman @ms_michellelaw Ditto. ADSL over Telstra copper. TPG tech visited today. Signal attenuation both inside and outside the house. Frequent drop-outs. :( Had to use mobile tethering for the last few days.

  • DavidTopp David Topp (@DavidTopp) reported from Brisbane, State of Queensland

    @deemadigan @bubbletheviking Telstra has a 'universal service obligation' part funded by the Cth Govt. Surely emergency texts would be an apt usage of it. Imagine how many will be sent in #queensland this week as #TCowen #CycloneOwen goes the full Cat 4

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported from Brisbane, State of Queensland

    @MChandlerMather Let's bring Telstra network back Max. Bloody cheek. UnAustralian. Profitfromdisaster.

  • KnicSportSheila Kristy McGrath (@KnicSportSheila) reported from Brisbane, State of Queensland

    @NBN_Australia & @Telstra It’s Now Been Three Days Our Landline Phone & Internet Have Been Down with your So call customer service reps not bothering to get in contact when they say they will!! Bit Hard without a Landline Though #NotGoodEnough #JustWantItFixed

  • fcomunoz Francisco Munoz A (@fcomunoz) reported from Gold Coast, State of Queensland

    @Telstra Thanks but all useless. Unable to call other cell phones at Telstra network and your systems says no outage. All calls fails

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I am not complaining, I use to own a Telstra pocket message service, they they defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages. (word corrected)

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I am not complaining, I use to own a Telstra pocket message service, but the defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages.

  • ShaneLoake Loake (@ShaneLoake) reported from Brisbane, State of Queensland

    Day 6 of no internet, cheers @Telstra your website changes the proposed fix time from a couple of hours to 2 days on a random basis. Honestly the worst service I've ever received. Shocking.

  • jack_kyte Jack Kyte (@jack_kyte) reported from Brisbane, State of Queensland

    @goose2448 @RSHunter71 Lol or find another ****** hah I am not too fond of Samsung's products either or provider phones like optus or telstra too much crap I like clean OS which I will give Apple credit they don't let the telcos bloat em too much down here

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra still no freaking internet at 4153. No phone call backs..no info on outage site except it says a phone problem. There's no phone problem..its the freaking internet. You're driving me insane.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra That's the number i rang this morning. They said they had to have call backs because their system was down. They never called back. The internet is off and on every 5 minutes. I'm not ringing again today. I'm bloody fed up. No tv..no computer..running out of phone data.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra Yes. Well Idid all of that..as I always do. Says we have an outage affecting our phone line..which is working just fine btw. Did the usual stuff..no good. Rang Telstra who said their system was down and they'd call us back.6 hours ago.nada Thnks for the patronising b.s tho.

  • ShaneLoake Loake (@ShaneLoake) reported from Brisbane, State of Queensland

    Seriously @Telstra internet outages from Friday to Monday last week, and get home from work today to find outage again, and again not sure to be fixed for 2 days. How the hell am I meant to work from home. Shocking service

  • jakecarroII Jake (@jakecarroII) reported from Gold Coast, State of Queensland

    @FiiSHED_ @Mac_is_trash @Telstra When I said multi GB I meant gigabyte not gigabit that’s what I was referraing too haha. My bad with wording. In the workshop I was at they reckon up to 10GB/sec

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @weedo04 @Telstra Shit also

  • lizbuchanan Liz Buchanan (@lizbuchanan) reported from Brisbane, State of Queensland

    @joannejacobs @Telstra Yeah yesterday was bad

  • hogfish Trish Khoo (@hogfish) reported from Brisbane, State of Queensland

    @jessfraz Ugh my parents did the same thing! Disconnected the $200 awesome router I spent a week setting up and connected the shitty Telstra one instead just because Telstra's tech support can't cope any other way. It's Telstra's fault they get 0.8mbps not the router!

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    Bloody @telstra are useless!! We've had so many outages, they won't give us a back-up modem even tho others pay less but get them automatically because they're not stupid enough to stay with the same stupid company!

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Matthew I’ve been on your 24x7 chat all night and your social media team have failed to resolve the Enquiry, so not sure how you can help.

  • louiseacullen Louise Cullen (@louiseacullen) reported from Brisbane, State of Queensland

    @Telstra Yup there the numbers I’ve used and the problem is not fixed. Need someone higher up the food chain who doesn’t just tell me the same thing ‘put all your contacts as “safe” contacts’. Not the answer. Hasn’t worked. Fail @Telstra

  • louiseacullen Louise Cullen (@louiseacullen) reported from Brisbane, State of Queensland

    Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra I have never been given a fault report

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra I been paying for my internet for 18 months and it has never worked and when it does it’s very slow and has interfered with my business. I have called about the problem several times. Now all I get is would you like to disconnect.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    So I call @Telstra twice in the last 2 weeks with internet problems and they keep asking would I like to disconnect the service and go elsewhere instead of helping. Great customer service 🙄

  • CathMayorMayNot Cathy U’Ren (@CathMayorMayNot) reported from Gold Coast, State of Queensland

    @Telstra my business phones are diverting to a mobile phone number that we have asked you to remove multiple times. That Mobike is overseas. Your support line says 20 minute wait. My customers cannot call me. We need help NOW.

  • LeisaGoddard Leisa Goddard (@LeisaGoddard) reported from Brisbane, State of Queensland

    This is hopeless. I expect we won’t be charged fees for a service Telstra has failed to supply for more than a week.

  • LeisaGoddard Leisa Goddard (@LeisaGoddard) reported from Brisbane, State of Queensland

    @Telstra Have an Australian customer service member call me. I have lost patience with Phillipines based call operators not being able to fix this.

  • AaronBirkby Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland

    @JustMyselfDeb @Telstra I can’t wait for @google loon or any other comparable system to change the face of telcos as we know it. The problem is that they’ve forgotten the customer. They’ve built processes for internal efficiency not for customer experience

  • AaronBirkby Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland

    @Telstra Simply porting a mobile number from my business account plan to my personal account plan. After following the exact steps given by several support staff over two weeks I get to the final step to be told it can’t be done. Now I have two plans & still no ported number

  • XavierZymantas Xavier Zymantas (@XavierZymantas) reported from Gold Coast, State of Queensland

    @Telstra_EntGovt I’ve never seen anyone smile while using #Telstra Calling.

  • aneesha Aneesha Bakharia (@aneesha) reported from Brisbane, State of Queensland

    @Telstra I have an NBN and Foxtel Cable outage - Any outages in Mt Gravatt East, 4122.

  • aneesha Aneesha Bakharia (@aneesha) reported from Brisbane, State of Queensland

    @Foxtel I am getting no signal - I stay in Mt Gravatt East, 4122 - No outages are listed on the Telstra site - I have cable foxtel

  • aneesha Aneesha Bakharia (@aneesha) reported from Brisbane, State of Queensland

    @Telstra nbn internet and foxtel via cable are both down for me. I stay in Mt Gravatt East, QLD

  • JanetGoss JG (@JanetGoss) reported from Brisbane, State of Queensland

    @mogg67 @Telstra Ongoing for ages Helen. So over it. I don't even bother calling them anymore. Terrible service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Pool_Depth1_1 Anthony Burke (@Pool_Depth1_1) reported

    @Optus I appreciate your note. I ended up walking down the street to Telstra and getting a pixel for 60 a month. Thus ended a sixteen year relationship as an OPTUS customer.

  • japanese_reside Japanese Resident (@japanese_reside) reported

    @Telstra @JadejaPartners It's now day 4 of this problem and Telstra still have not fixed it. Absolutely useless!

  • japanese_reside Japanese Resident (@japanese_reside) reported

    @Telstra @Mattjfisk This is an absolute lie! Read your Crowd forums and you will see people are still having problems as before. Not text messages (which means you can't do payments / log in etc...). No phone incoming or outgoing. Stop saying this is fixed! It's an absolute lie!

  • boxcar909 boxcar909 (@boxcar909) reported

    @MRowlandMP @Ducatio_ It gets worse, record number of complaints with Ombudsmen and existing HFC (90's technology) dodgy Foxtel/Telstra network - now NBN - not in good shape!

  • Gen_RC Gen R-C (@Gen_RC) reported

    @valorin @Telstra They are completely incompetent. I have had so many issues with Telstra service department in the past. I gave them one last chance, but I certainly won't be going back after this contract is up.

  • LFellowes Lew Fellowes (@LFellowes) reported

    @MichaelWestBiz @Telstra Bookies are giving odds on which gets solved first : your internet issues or the US Government lockdown. This is going to be a close one if not a long drawn out affair either way.

  • pasi0161 Prof. Y. Hunt OBE (@pasi0161) reported

    @Telstra It’s your Canberra one, the outage wasn’t long, but data speeds were slow

  • valorin Stephen Rees-Carter (@valorin) reported

    Sigh, phone call from @Telstra complaints team. I explained my complaint and what I needed help with. They then proceeded to do EXACTLY the same thing the Live Chat support reps were doing that caused me to make the complaint. So much for listening to me...

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • vapour_cs Riley Hayes (@vapour_cs) reported

    @Telstra has legit the best customer service out there I didn't expect them to call me about my plan and the phone swap over. Legends