Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 03/28/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane TV
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • DekiZedd deki.eth (@DekiZedd) reported from Brisbane, State of Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • DarrenAbb Dazz (@DarrenAbb) reported from Gold Coast, State of Queensland

    Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • lisadlmcdermott Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, State of Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

  • Br1anCraddock Brian Craddock (@Br1anCraddock) reported from Brisbane, State of Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • MuskRatMick Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, State of Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • sacarlin48 Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, State of Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • m0un10_ craig (@m0un10_) reported from Brisbane, State of Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • katea76 • Kate • (@katea76) reported from Brisbane, State of Queensland

    Qantas, Telstra and the CBA should never have been sold off.

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • Chad50726588 TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, State of Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jai_music John (@jai_music) reported

    @bsperic @Telstra Yep same in 2153; very slow - have been on hold for 1 hour and 15 minutes - telstra nbn internet is rubbish

  • garfydaya Kelly 🕷📚 (@garfydaya) reported

    I bought the Becky Lynch The Man funko... TELSTRA, I NEED YOU TO LOSE ALL SERVICE RIGHT NOW

  • bucca9 Adrian Bucca (@bucca9) reported

    @Telstra buying additional data for a business should not take days and days to go through. Why can't I promptly get a service im happy to pay for? It affects running our business and we have decentl sized account. Yes... I have sent messages on the app

  • mattoftheridge Matt (@mattoftheridge) reported

    @Telstra How can I send a msg when I am work if I have no internet or phone coverage. I have full bars & 4g logo, but it just doesn't work.

  • jai_music John (@jai_music) reported

    @PortiasVenice @Telstra Yep telstra customer service is rubbish have been on hold for 1 hour and 15 minutes - disgraceful

  • antonycsteele Antony Steele (@antonycsteele) reported

    @peterastein @Telstra Good luck Peter - the chat does work, I used it a few months ago and it solved the issue I had. It did take 3 days - I had a copy of my issue in the paste buffer so it was quick to “resend” into the chat each time I was transferred to a new agent during those 3 days!

  • BlakePeterTiern Blake Tierney (@BlakePeterTiern) reported

    @Telstra can you confirm if there’s been an outage in the eastern suburbs after this afternoons recent storm. Can’t seem to find anything on your website

  • lukespags Luke Spags (@lukespags) reported

    @Telstra my service has been disconnected even though my phone bill is up to date. Can I please get this fixed asap?

  • IanParryO Ian Parry-Okeden (@IanParryO) reported

    @tomdflynn @missingparl Yes very common. Telstra refuses to interfere despite the awful and frightening threats being made by these swine. You can bet if they threatened anyone important they would be tracked and blocked. It’s a scandal.

  • jai_music John (@jai_music) reported

    Rubbish telstra internet - i have been on hold for 45 minutes today...! Pathetic service; zero customer service - look elsewhere NOT TELSTRA for internet