Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
TV | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Gold Coast |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bruno Gragnani
(@brunogragnani) reported
@Telstra I am on that since 12pm, nobody can help me.
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the noodle gourmand
(@noodle4lunch) reported
@JulianBurnside Why do you bother to use Telstra when there are so many other companies willing to charge less and give you a better customer experience?
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Lexi❤️ Linuxminx
(@linuxminx) reported
@Telstra Hello telstra bot seem photo does help you understand problem lol
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Toss a Coin to Your Photographer
(@BrittA2211) reported
And now they are telling me the promotion I was offered, and signed up for, is not valid and wont honour it. @Telstra you are not off to a good start. How the hell do you expect every new customer to deal with this?
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Nel Matheson
(@Bilbulbabe) reported
from
Maclean, State of New South Wales
@MicheleS_Aus @Telstra This one is large, plenty of staff. Yes, they were busy, but one had time to explain, at length, that no service was available for four hours. When queried, this employee walked away and a more senior person asked partner to leave. My partner was shocked, he’s not a rude person.
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MicheleS
(@MicheleS_Aus) reported
@Bilbulbabe @Telstra My, my, turning customers away! Sounds like Telstra doesn't want or need new business! Having to make an APPOINTMENT to buy something from a shop? I'd never set foot in a shop that did that to me!
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Bruno Gragnani
(@brunogragnani) reported
@Telstra has one of the worst customer services I have ever experienced.
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Nel Matheson
(@Bilbulbabe) reported
from
Maclean, State of New South Wales
@JulianBurnside My partner had an awful encounter at a Telstra shop yesterday. He queried when told they couldn’t see him for four hours. He just wanted to make a purchase which would have taken five minutes! His questioning this ended by him being asked to leave the store. He’s not happy.
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Miss Teschmacher 💙💛💙💛
(@Ms_TM) reported
@BrittA2211 My record with Telstra live chat was about 4 hours. They **** me. Still didn't solve problems.
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anonymous
(@BowtellGaelle) reported
@Telstra how are we supposed to cancel paper bills? Telstra app not loading, calling never answered be humans and emails ignored. Please advise