Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Dr. Mike Todorovic
(@drmiketodorovic) reported
from
Brisbane, State of Queensland
So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Peta Ellis 🌈
(@ellispeta) reported
from
Brisbane, State of Queensland
@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund
(@Mafesto) reported
from
Brisbane, State of Queensland
@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nstg8r
(@Ceehunr) reported
OF ASKING telstra to remove I dint want it. They finally called After the OMBUDSMAN RESPONDED TO MY COMPLAINT. THEY WOULD COMMENT JUST PRESS ##004# HAHAHA, THAT NEVA HELPED THEY CONFESSED YESTERDAY telstra they are unable to remove vm.
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Paul Oliver
(@pauloliver9999) reported
@ralston_steve @tonytardio This is down to the federal government - When a person calls 000 for emergency response within Victoria, the call will be answered by Telstra who determine the service required. The call is then directed to the relevant ESTA facility where it will be answered by the next
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Denise C AZ x 1 (Groodle mother)
(@SpudBenBean) reported
@Dunhacking The last one I answered a few years ago purported to be from Telstra, he told me there was a problem with Microsoft Windows on my PC and he would talk me through how to fix it. He started telling me which keys to press, and I said "is that the one with a pic of an Apple?" Click!
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Trishii
(@crazycuddles) reported
@telstra last time there was storms and power outage my NBN didn't work well, mentioned it in store (but not able to due to lockdown) and it was fixed, power was out for the day again last week, same issue is happening again. I need help please.
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Cas
(@LiLMisSCaS) reported
This is ridiculous, I have been trying to contact Telstra since 8:00am this morning and yet their call centre is closed but their online customer support “assures me it’s open” @Telstra.
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mic
(@michaelneale) reported
Telstra used to have such a useful chat-system for support and customer service. Could use it while you work. They somehow changed “platform” and now it is useless bots which only make you call them.
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Christian two jab 💉💉
(@cbiggins) reported
It took 5 weeks to connect my NBN to @Telstra. I gotta say, the reason I didn't go postal was because of the Concierge service by my allocated agent Ankita keeping me updated and only a text away. Only 1 person to deal with throughout. Great service!
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Sray
(@mrsayanray11) reported
@GenevievePool12 @VodafoneAU That sucks, I’m looking into moving to Telstra, bit more expensive but i expect their service is better
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missfit
(@missfit22627816) reported
@normboy562 Aus democracy is in serious trouble with 95% of media now controlled by either frw #MurdochGutterMedia or LP Costello's and Gordon's media. abc Board stacked by #Morrison ie: former NewsCorp, Channel 7, Qantas/Telstra exec. Plus Ita ex Packer
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Professor West Wing Fried Chicken Shack
(@garystark) reported
@michaelneale I think there's a way to force it to connect to a human. Sadly, they are all offshore, refuse to read the thread, and are mostly less helpful than the useless chatbot. @Telstra should be ashamed of this pitiful attempt to offload their responsibilities for customer support