Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
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Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Jonathan Cheah
(@joncheah) reported
from
Brisbane, State of Queensland
@Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
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🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Phillips 🇺🇦🌿🦘🐋I stand with Ukraine
(@PhotographixByJ) reported
@CalamityJanie @Telstra Really Janie, Not Telstra as they are the worst and the IPA and Rupert have big shares in it, The shareholders have always come first and the customers last, Just saying
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Kirk Heberle
(@KirkHebs10) reported
@CalamityJanie @Telstra Qantas are usually 3 hours min… so this is not too bad!
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steve pyrros
(@stevepyrros) reported
@Telstra Dear contemptuous clowns, did two weeks ago and no call back. bought a new iphone13 same issue. you suck harder than a Dyson.
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Helly
(@shaboop) reported
@Ballyurra @lynlinking Crappy connections are a well known issue when it rained. The Telstra street pits would fill with water, the connections rusted. They can’t say they didn’t know!
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Dugi aim ネ
(@duugi74) reported
@Telstra @SmugFN I’m bad cause ur internet is bad
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Karen Livingstone AM
(@thewellactivist) reported
@CouriersPls Have you ever experienced service so bad that it makes you scream? This poor service is close to Telstra in 2000s and Qantas in 2022. I just want to raise funds for women's gynae cancer not chase parcels all day with a coy that gives no answers! #couriers #Melbourne
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Heath
(@mudgeebloke) reported
@lauralovesPWD Just change to telstra....I tried optus but telstra is hands down better. They are the lesser of 2 evils...
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Andrew
(@apasc18) reported
@AFL @TheBlackCat1859 @Telstra This only became a good game because Geelong went on to win the GF. If they lost the GF, I would never want to see these highlights again. By the way, absolute ripper game. Never heard Marvel like that inside a footy game before
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🚁🌏🌱💧BrendanDwyer #Veteran, DOB: 321.4ppm
(@Dudebank) reported
@CalamityJanie @Telstra I'll willingly speak with you for 54min, but that is just a joke. Might it be due east coast problems?
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Russell
(@the_pimaster) reported
@oldmanranting I had a similar issue with Telstra, but outside the original contract. There was a clause about them being allowed to change it for service reasons, but that it might allow early exit without cost to me. Unfortunately something not worth expending energy on.