Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Robin Price
(@robinaprice) reported
from
Brisbane, State of Queensland
@ahontwi @Telstra I know. There’s no excuse for the ludicrously bad internet service we have to put up with here.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Kelly Higgins-Devine
(@kellyhd) reported
from
Brisbane, State of Queensland
@Telstra Thanks. Your techs are back and trying to work out what the problem is.
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@Telstra My 92 yr Dad had a dead landline yesterday. Telstra made an appt 1000hrs-1400 hrs today to fix it. Said there was no outage. He sat there for all that time but no-one came because app at 11am it was an outage .NO-ONE WENT TO TELL HIM ..HE STILL DIDN'T KNOW AT 5PM !!!1/2
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Morris 🇦🇺
(@lotzhobbitfeet) reported
from
Dalby, State of Queensland
@jakeonfarm What! Poor reception from Telstra? That doesn’t happen!
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David Jobling 😷💉💉
(@DJobling) reported
Once again @Telstra behave in a shifty way making dealing with them awkward and difficult. Such a shame they behave in untrustworthy ways for the customer. Call you a "Silver" member, treat you like a dunce.
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Alex Makin
(@alexmakin) reported
@av_oceanmoon @PRGuy17 Likewise, that's the joys of Twitter compounded by my waiting for Telstra to resolve an outage. Twitter is a place with a lot of noise, not all of it is either influential or even useful, but between all that there are actually some reasonable pockets of discussion.
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Nick Avery
(@feegle12) reported
@Telstra I spent more than an hour on the phone with your complaints dept. Yes, that occurred. Without my authorisation. And your staff are refusing to fix it without my husband’s written authorisation & my presence.
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Zytheran
(@Zytheran) reported
@Telstra Update: 1 hour ago. Managed to cancel the old Pixel 5. And I went to local Telstra store to get a Pixel 6. In the mean time someone at Telstra changed my email address. Got email about it and fixed in store. New phone now in draw, transferring hell can wait. Over it all.🤬🤮
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Nick Avery
(@feegle12) reported
@Telstra Also, your staff closed the first complaint I lodged without contacting me. I had to ask 5 times to make a complaint. Your staff keep telling me it’s impossible that this occurred, yet it did. My husband was not involved at any stage, and this phone should NOT be in his name.
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Val
(@Cryptid_Val) reported
@iwasnotcreative Telstra, 6.5-ish MB/s down because I live in a rural area, unlimited at $90 a month.
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Abhilash Jha
(@abhilashjha) reported
@Telstra I was promised a call today by online service reps, yet to hear anything.
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coder_bec
(@coder_bec) reported
@Telstra @lants A 2nd issue: why do you allow UAP to use alpha tags? - you may be obligated to let the messages through, but you are perfectly at liberty to stop them using an alphanumeric sender id... Allowing them to do this prevents people from properly blocking them when they want to.
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Nick Avery
(@feegle12) reported
Appalled by the misogynistic systems at @Telstra. Discovered recently that my work mobile, which I set up, gave my name, DoB & ID for, is in my husband’s name. I lodged a complaint which the staff closed without actioning.