Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telstra
Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Nick Dowse
(@nickdowse) reported
from
Brisbane, State of Queensland
@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Hanna Elizabeth
(@Hanna_Unwin) reported
from
Brisbane, State of Queensland
@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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jon wilson
(@Jon71Wilson) reported
@Telstra lost this customer going to Optus
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dog luva
(@garrick023) reported
@Telstra I thought I was going to get help. Then I remembered. TELSTRA. SILLY ME
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Not_so_Jolly_Swagman 🕯🗣
(@NotSwagman) reported
@Telstra Why is it so hard to talk to a human being? When you’ve been screwed around by chat lines for hours & hours, why can’t a complex problem be escalated to a real phone call. Just a suggestion
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jon wilson
(@Jon71Wilson) reported
@Telstra disgrace 25 years a customer
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Carly Carmichael #Vaccinated
(@xCarlyMelissa_x) reported
@jriewolod @Telstra That is so poor!
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SickOfIdiots
(@idiots_sick) reported
The poor social media team of @Telstra today working overtime after all the horrendously scummy stories coming out about them today causing them to trend on twitter. Maybe if your company wasn't run by greedy ******** there wouldn't be so many stories of ineptitude form telstra!
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Denise
(@neesy2211) reported
@jriewolod @Telstra Oh gosh! That is terrible…. Time to put people before the dollar!
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Not_so_Jolly_Swagman 🕯🗣
(@NotSwagman) reported
@Telstra See there is the problem. You don’t even bother to listen & understand. Ashlyn fixed it! Over the phone! While 25 hours of chatline BS didn’t. The chatline promised a real phone call this morning at 9, but still hasn’t delivered. You are a COMMUNICATION company???? NO??
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Philippa Barr
(@philippabarr_) reported
@Telstra Apparently there was no refund made on a service he had never used and did not understand he was paying for in spite of multiple requests. I will supply these details once I have collated the documentation.
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Rose Keeping
(@rosasthoughts) reported
@jriewolod @Telstra This is why I have always hated Telstra and made a point of never dealing with them. My nephew years ago as a tweenie ran up a bill of $1,000s he innocently was drawn into with the advent of the internet his parents were forced to honour.