Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
-
Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
-
Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
-
Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
-
Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund
(@Mafesto) reported
from
Brisbane, State of Queensland
@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
-
Peta Ellis 🌈
(@ellispeta) reported
from
Brisbane, State of Queensland
@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
-
Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
-
Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
-
iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
-
Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
-
Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
-
Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
-
Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
-
Dr. Mike Todorovic
(@drmiketodorovic) reported
from
Brisbane, State of Queensland
So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
-
Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
-
Fake plants die if you don't pretend to water them
(@keiranmcwhagma1) reported
from
Brisbane, State of Queensland
@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
-
Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr.Sadman
(@MonotoneSam) reported
@Telstra @maddy_wain Hey Phil, my wifi has recently been giving me trouble. The router is emoting a strange spiced odour (smells similar to Sugon). Any suggestions?
-
syousef
(@SammyYousef) reported
@XboxSupport @Telstra "Microsoft places a ‘Grace Period’ on all partner billed subscriptions for 30 plus days based on the renewal date.The customer will be able to use a prepaid card, but in order to subscribe again, they will need to wait the time or see what Microsoft can do"
-
Rod Gribble
(@GribbleRC) reported
@AdeleOffley @Telstra No question ...... it's much worse. It's expensive & crap service to boot!
-
Mark A Gregory
(@_markagregory) reported
@Telstra please Shannon, as a Telco person, I have done this, and my test equipment confirms there is an ongoing problem. Get a manager to call me. I want an official reason. #auspol @telstra
-
rishi tandon
(@rishtandon) reported
@Telstra , internet is key commodity in today’s digital work env... It’s been 3 days outage in our area & hampering our work badly. Why CS say v can’t guarantee internet service it’s written in contract ? Why such expensive plan w/o proper service ? Why 3 outage in a year?
-
C. Aleph
(@whisperfist) reported
>100min into today’s conversation, and: “We are sorry for the inconvenience caused to you, I need your help in finding out root cause of this issue so we can eliminate it once in for all and work towards getting a resolution.” @Telstra needs *more* help from before they can start
-
Honor Doucas
(@HDoucas) reported
Appalling customer service from Optus. Apparently maintenance was being conducted in Melb Eastern suburbs during March but no communication to customers. Major disruptions to our household when we are working from home. Will be returning to Telstra.
-
Frosty
(@StayFrosty_TTV) reported
@EmbarrassedYes Telstra as a brand was here in NZ when I was younger, but they couldn't keep up with the other providers so left and sold their network
-
JT Photography and Digital Art
(@GraveWhisperer) reported
Pissed off @Telstra. I have 2 devices that literally 98% of the time JUST TODAY won't connect to net, make phone calls or text. Says I'm off-line, connection time ran our, or I'm not registered to telstra network, even though it worked fine in the morning
-
C. Aleph
(@whisperfist) reported
>100min into today’s conversation, and: “We are sorry for the inconvenience caused to you, I need your help in finding out root cause of this issue so we can eliminate it once in for all and work towards getting...” @Telstra needs *more* help from me before they can start!