Telstra Outage Report in Santa Barbara, Gold Coast, Queensland
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Santa Barbara, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Santa Barbara, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 24 days ago |
|
Gold Coast
|
Phone | 2 months ago |
|
Gold Coast
|
Internet | 3 months ago |
|
Gilberton
|
Internet | 5 months ago |
|
Gold Coast
|
Internet | 7 months ago |
|
Gold Coast
|
Internet | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Driers APAC (@JimFSH) reported from Gold Coast, Queensland@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandThere should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra we are on NBN but are getting very slow speeds.
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Evan W (@00EMW) reported from Gold Coast, Queensland@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Kris Kitto (@Kris_Intello) reported from Tamborine Mountain, Queensland@ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.
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What Do You Know? (@Glenelg22) reported from Gold Coast, QueenslandToday we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Roche (@rochehfn) reported from Gold Coast, Queensland@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Troy Hunt (@troyhunt) reported from Gold Coast, Queensland@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra The link URL is not working for me
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria@Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g
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Black Jack Hickey - LNP Stalker (@jackfjack6) reported from Moss Vale, New South WalesGeneral alert. If receive a robocall advising that your landline service will be cut off unless ........ is a *scam*. Have dealt with three cases last fortnight all aimed at the older. In each case Telstra knows nothing about cutting off service. Robocalls have continued.
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Gary collie (@royboygash) reported from Bruthen, Victoria@billshortenmp Telstra are at it again they are going to off shore all their network design work scrapping all their Aussie contractors and destroying thousands of jobs where’s the fairness in that bill
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Gabriel Rafael (@itsgabraf) reported from Melbourne, Victoria@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Ben Atkinson (@atko2430) reported from Diamond Beach, New South Wales@Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.
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Josh Bowman (@joshbow85) reported from Adelaide, South Australia@Telstra Apparently you (Telstra) are having ‘technical issues’ and aren’t giving TPG any indication as to when the issue will be resolved or when I will be connected.. 2 and a half weeks without internet and counting. Dismal service
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@Telstra Down again. This is becoming very frustrating...
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Paul Mulligan (@buyersagentssyd) reported from Sydney, New South WalesShame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.