Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Total Blackout | |
| Brisbane |
Phone |
Community Discussion
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Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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REGINA SORENSEN
(@BBreggie) reported
from
Gold Coast, State of Queensland
@Telstra I’ve done everything and it’s not working
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Wallace
(@whatsbestnow) reported
@Telstra why are your international roaming offers so bad compared to @VodafoneAU and @Optus you force people to port their numbers, you must know people do this and you don't care.
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MarcoGionfriddo
(@GionfriddoMarco) reported
@TracyWesterman @Qantas @Telstra is actually the worst. They can’t even get an address right. Hopeless
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Emily
(@iamemilymayo) reported
I’m here. Ready for my appointment. They are telling a man who has walked in to buy a handset to make an appointment to give them his hard earned. It’s not going down well ‘Um, I’m a Telstra customer…’ I hear you mate, I hear you.
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Pam Coles
(@PamColes20) reported
@kerryha13944940 @news_australian The only reason we were debt free was that they sold off Telstra and let our infrastructure to run down to a very poor state.
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bower | OG777 🇦🇺
(@turntablekungfu) reported
Jeez @Telstra, i think your complaints department needs a complaints department of their own. Pitiful service, colour me shocked.
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Paul Watson 🇦🇺
(@WattoPaul123) reported
@Telstra how in this day and age can there not even be enough service on the NATIONAL HIGHWAY between grafton and coffs harbour for a phone call without it dropping out? And forget about even 3G half the time... #telstranoservice
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Vision 🍌
(@TheVision_13) reported
from
Melbourne, State of Victoria
The Telstra logo on the 50 looks so bad, really doesn’t need the blue background
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Pulp Fiction Books 🇦🇺
(@pulpfictionbks) reported
Phone update: Telstra has finally restored our phone service (we were in week six, peeps!). We are STILL not closed, so feel free to give us a call! #Brisbane #StillNotClosed
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Nelliii 🧷
(@Moondarra) reported
@CommBank @Telstra THE WORST CUSTOMER SERVICE. Only way to beat it is to own shares and profit from their enormous margins and deliberate lack of service.
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LT_SaltwaterCountry
(@lt_saltwater) reported
@Telstra Hi Jimmy! Indeed. I’m a customer for almost seven years and didn’t receive any comms about this.