Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, Gold Coast and Cabbage Tree Point.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Mark (@teamallen) reported from Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Richard (@RichardWKerr) reported from Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Paul (@ardmorelad) reported from Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Roche (@rochehfn) reported from Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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John Knight (@jak_knight) reported from Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Nick Ng (@nicko_316) reported from Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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jacqueline smith (@fev25) reported
@Sandy_Beech1 @tonytardio @VicRoads Try talking to Telstra. Covid has brought us more problems than we realise.
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David White (@m0457356748) reported
@Telstra FYI just tried to submit complaint on-line. Response - "Sorry there was a processing error" Please try again latter.
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Good Point 🇦🇺🇬🇧🇺🇸 (@gmorg22) reported
@Telstra Telstra is dysfunctional. Can’t talk to anyone. Broadband has been sketchy for a year. Two days, seven on-line tech support conversations. Just scripted responses, issue never resolved. Every time disconnected have to start from beginning. Absolutely hopeless go elsewhere.
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Sven Hillbillynetti (@TronaldRump) reported
@Telstra And as i've said before - I would be in the top 1-2% of spend of your retail customers....I need a service that meets my requirements. Sorry, i'm sure i'm not the only one with this problem
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ComfyZenny (@ComfyZenny) reported
Telstra are reducing my monthly broadband costs by 5%. Woohoo. They are also reducing my down/up speeds by 50%. Woohoo(?) Needless to say, I'm changing provider next week :)
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Alex J Hehr OAM (@otr_alexander) reported
After being a @Telstra customer since 1971, have started migration away. I will not pay AUD $45 for my mobile per month when my new provider asks me for $12. Called at the roped of Chaddy store Friday, asked to wait 3 hours, not gonna happen. This major telco will NEVER LEARN.
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TheMarketingGurl (@KatDruer) reported
@Telstra none of your help services are working can some contact me about nbn internet not working - I just wasted an hour messaging someone who then disappeared
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Serge (@DeusVerus) reported
@Quarico @Telstra Aussie broadband is offering 100/40 for 1 dollar a month less than telstra is now selling 100/20 for. That condescending email from Telstra made me finally bite the bullet and **** them off.
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Courtney Lee Thirty Three HOBART HURRICANES (@CourtneyLee_33) reported
@suzanne_cass I am with Telstra. Unfortunately where I am though it's the best out of a bad bunch
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Ravi (@Ravi46178913) reported
@Telstra How many times you reckon I need to do that. Each time I waste 1-2 hours and still no resolution.