Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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beeso
(@beeso) reported
from
Yatala, State of Queensland
Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Rooster
(@OswaldRooster) reported
@Telstra you have locked MY outright phone to your network and I am getting the run around trying to get it unlocked. How the hell to I cut through the bullshit and get someone to actually help?
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Sally Calder
(@SPCBL1975) reported
@Telstra And connectivity used to be quick! But has gone down hill over the last 6 months.
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Cec Pedersen
(@CecPedersen) reported
@ShiannonC Oh the memories of all this. I finished up having to mail a certified copy of the EPA for the electricity. Telstra was also a pain - couldn’t even pay the final amount on my mother’s behalf - another certified copy of EPA to cancel service and pay account 😓
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🌈sugarycoke💉x5!
(@62Coke) reported
@ShiannonC Had the same problem with Telstra. Mother was dysphasic and bed bound, paralysed down 1 side. I had POA They insisted on talking to her.
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Evil Superman
(@evil_superman8) reported
@NBN_Australia @whiteycnbr Australian isps don't give a hoot about the customer I know a lady that is still on ADSL2 through Telstra she pays $89 a month for a 5 megabit connection.. and I will not do nothing about it they will not let her upgrade to 4 or 5G Wi-Fi that will not help out with her modem .
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Pure Krome
(@purekrome) reported
@Telstra Thanks Cas for the lovely, fast reponse! So - how can we find out why the coverage has dropped from full-coverage to 1 bar, a few months back .. for this suburb. Surely, I'm not the first person to file a complaint about this, from this suburb? Yes -> we used to have full cov.
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BigTedd
(@BigTedd01) reported
@markhumphries Yes but its not a required service. Telstra does provide a 4g modem you can just cart about if u like as does optus !
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DeusINXS
(@VoxExSinister) reported
@markhumphries Australian Telcos have always been **** like this. When I first moved out of home in the early 80s as an impoverished teen, living on $36/week, Telstra wanted $260 to get a bloody phone line installed, which I obviously couldn't afford.
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Cez
(@Claire_Juranic) reported
@Telstra I have lost internet AGAIN! I am sick of messaging you privately as you do nothing, lie and threaten me. I have repeatedly told you it is an infrastructure problem FROM YOU! You are too lazy to bother fixing regional and remote areas. Am sick of paying for no net!!
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Laurie Patton is The Lucky General
(@LJPatton) reported
@Telstra It’s a simple issue. You are not provisioning your towers appropriately given the amount of increased traffic. But how is some joker in India ringing me supposed to help?