Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 04/25/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • joncheah Jonathan Cheah (@joncheah) reported from Brisbane, State of Queensland

    @Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • gassy_68 David Gascoigne (@gassy_68) reported from Brisbane, State of Queensland

    @Telstra Still not working!!

  • GreeneDermot67 Dermot G (@GreeneDermot67) reported from Brisbane, State of Queensland

    @SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • leesawatego Leesa Watego (@leesawatego) reported from Brisbane, State of Queensland

    Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.

  • RosehrMarketing 🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, State of Queensland

    @Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • RosehrMarketing 🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, State of Queensland

    @Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • choppa901503 BRIAN STEVENSON (@choppa901503) reported from Brisbane, State of Queensland

    @Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • fit_chef_leanne Leanne Piercy (@fit_chef_leanne) reported from Brisbane, State of Queensland

    @GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/

  • DrBradRobinson Dr Brad Robinson (@DrBradRobinson) reported from Brisbane, State of Queensland

    @Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nathancollis76 nathan collis (@nathancollis76) reported

    @Optus @ashbarty How can you say yes to optus when there is only telstra in your area and telstra is ****

  • r_ileymaybe riley (@r_ileymaybe) reported

    @Telstra no, i think it’s just **** unfortunately

  • LaurenBeirne10 Lauren (@LaurenBeirne10) reported

    @Telstra hi, I have tried to log into ‘mytelstra’ on behalf of my father. He has been charged ongoing for a ‘plan’ that he has not had in over 2 years. He has cancelled and gone with Optus and his number has been changed over. Can someone please contact me regarding this issue?

  • MungoGOAG Liam Morrow (@MungoGOAG) reported

    @FrankLi @GoMeZCSGO @BelongAU I work for Telstra. I do ports everyday, no real issue for the most part and if there is there is a problem it’s usually fixed fast. As for Belong it runs off Telstra though I don’t think it uses ALL the same towers. Look into JB hifi’s Telstra deals (usually better value)

  • borisyeltzin ... . -. -.. / -... . . .-. (@borisyeltzin) reported

    @RoadknightThe @Telstra Q. Why haven't you installed an NBN service via Aussie/iiNet etc, and just used the modem wifi for your mobile devices (~$65 per month for a reasonable service)? Seems like this is flogging a dead horse, and only you are suffering.

  • deangould dean gould (@deangould) reported

    @Telstra I can get to Twitter but I can’t use your App as you’ve seen. It’s ok I’ve given up. Getting quotes for a new service

  • No_Home_Man itsme (@No_Home_Man) reported

    @AaronAdamack @RichardFHowes @ab_teacher2 Yes Telstra has the largest mobile network in terms of coverage areas but it doesn’t mean that they have better coverage in the cities and all the major towns around the country.

  • RandomlySuzana Suzana (@RandomlySuzana) reported

    @Telstra hi I’m having trouble with my home internet (again. Within a couple months of the matter being resolved)

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    @Telstra 2/2 No big deal since I obv paid it given I didnt lose service but I also didnt get a reminder for this month until this morning. Supposed to get one a week before but didnt

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.