Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Gold Coast |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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REGINA SORENSEN
(@BBreggie) reported
from
Gold Coast, State of Queensland
@Telstra I’ve done everything and it’s not working
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Ross
(@Matt_Ros) reported
@NickRossTech @Telstra is going paperless I share my bills with my family to teach them responsibility for our house said good bye to @auspost well I am saying good by to them. These people provide zero help telecommunication company you cant get in touch with by phone
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Jono Miller
(@jono_miller) reported
2 fake @Telstra robocalls today. I know that swearing at them doesn't help, but I can't help myself
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Tony Albrecht
(@TonyAlbrecht) reported
Hey @Telstra. Why is it so hard to report a broken overhead line? I don't want to download your app. I don't have an account with you. Your phone number to report these issues is a game of guess the magic word, plus I'm not going to wait 30min on the phone.
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Annie Wilson
(@onewildpreclife) reported
@valeriekhoo @Telstra Oh no, Val. It’s unbelievably bad phone/message service for a COMMUNICATION company. I feel for the elderly and disabled dealing with this stress, when it’s bad enough for us.
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Matthew Ross
(@Matt_Ros) reported
@NicKRoss telstra is going paperless I share my bills with my family to teach them responsibility for our house @Telstra has said good by to @auspost well I am saying good by to them these people provide zero help telecommunication company you cant get in touch with by phone
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joy taylor
(@joytayl90153775) reported
@Malarndirri19 @AustralianLabor The arrogance of Telstra to treat anyone like this is abhorrent, but to treat more vulnerable people in this way is beyond abhorrent. Be ready to see an increase in your accounts to pay for their punishment. Wonder how many senior heads have rolled over this?
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Tildsley_92
(@Tildsley_92) reported
Hey @Telstra you owe me money from my closed account. Your online chat is terrible and you don’t even have call centres anymore. It took me 2 days to get my first refund organised yet I’m still owed money.. this is a joke! Give me back my money!!
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the Surfing Punter
(@SurfingPunter) reported
@telstra @NBN_Australia service speed slow, really slow, really, really slow. Unusable, cant report as fault cause apparently network issue and 4g down .
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wendos
(@wwwendoss) reported
@Telstra My pre-paid service was shifted to a new plan. Have now received text message saying that all of my data has been used & I need to recharge. But I had a data bank of more than 80 Gb before you changed my plan, reassuring me my data would transfer across. Advice please?
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valeriekhoo
(@valeriekhoo) reported
@onewildpreclife @Telstra Wow that's terrible!