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Telstra

Telstra outages and service status in Santa Barbara, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Santa Barbara, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 10:52 AM GMT+10.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Barbara, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast, Coomera, and Stanmore.

CityProblem TypeReport Time
Gold Coast Phone 1 day ago
Gold Coast Phone 1 day ago
Coomera Phone 1 day ago
Gold Coast Internet 1 day ago
Gold Coast Internet 1 day ago
Gold Coast Internet 1 day ago

Nearby cities with recent reports

Gold Coast

8 recent signals

1 day ago
Coomera

1 recent signals

1 day ago
Stanmore

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • lisadlmcdermott
    Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

  • RonJanjua
    Ron Janjua (@RonJanjua) reported from Gold Coast, Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • BBreggie
    REGINA SORENSEN (@BBreggie) reported from Gold Coast, Queensland

    @Telstra I’ve done everything and it’s not working

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra so nbn down for 4hrs now. Will we get it back before monday or are you just not giving a ****

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • Bigshim
    Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times

  • Luppo71
    Thepaladin (@Luppo71) reported from Gold Coast, Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • ShonaDrechsler
    Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • jdw_86
    jdw86 (@jdw_86) reported from Gold Coast, Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • MainBeachMick
    Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rosie6172
    💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported

    @Telstra hi. I still can’t make calls. Can’t restart phone as am locked out of my Hotmail account which is attached to my Apple ID if any problems occur when restarting. What solution can I get? Cheers Rosie

  • DavidHuett
    David Huett 🇦🇺 🇵🇸🇺🇦 @aussievoice.bsky.social (@DavidHuett) reported

    @GregLucas07 @strangerous10 Why would she need to check if the service is available or not? There IS currently an issue with the service & when the problem is resolved .. we will be told!! She is tying up a service that someone else in a 'real' emergency may be trying to contact. Contact Telstra .. not 000

  • countrytradie7
    rob (@countrytradie7) reported

    I hope the @telstra outage hasn,t been that bad for everyone in southern states

  • StMaryMacKiller
    St Mary MacKiller (@StMaryMacKiller) reported

    @Deano631New We were lucky but we’re usually the first to suffer any issues with Telstra. Half the time, I can barely get a decent connection in my sitting room, and have >2 bars (mostly 1 bar).

  • GeeMamm
    Sue (@GeeMamm) reported

    @strangerous10 For once I fully support @PatsKarvelas. Perhaps the Telstra rep she spoke to could identy themselves and tell us what was said.

  • stud_beer
    BeerStud (@stud_beer) reported

    Let this Telstra outage be the wake-up call. If you still think handing our entire lives over to a digital-only future is smart, you’re not paying attention.

  • felixdahauscat
    Felix (@felixdahauscat) reported

    @Telstra network outage is still affecting me getting calls. Fix the network

  • iamsrao
    Srinivas Rao (@iamsrao) reported

    @vline_seymour What a shame. It's been more than 48 hours, the telstra network is good for more than 20 hours but still vline can't run its services.

  • AstinTrisha
    Trisha Astin (@AstinTrisha) reported

    @timritchie Me thinks, it's it strange "Starlink" has a big push and advertising campaign in Australia. and suddenly out of nowhere we have problems with Telstra..??

  • akapoodlepower
    💧julie brown🐔 (@akapoodlepower) reported

    @strangerous10 @swagman4020 I find it ironic that directly bellow your comment is an add for STARLINK touting fast reliable internet services. Could Elon be behind a Telstra outage? Was it hacked? Is that promoting his service? I wouldn't put anything past that greedy grub.