Telstra outages and service status in Santa Barbara, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Santa Barbara, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Telstra
Telstra is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Barbara, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast, Coomera, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 13 days ago |
|
Gold Coast
|
Phone | 13 days ago |
|
Coomera
|
Phone | 13 days ago |
|
Gold Coast
|
Internet | 14 days ago |
|
Gold Coast
|
Internet | 14 days ago |
|
Gold Coast
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, QueenslandJust spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times
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Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Derek Carson (@ProfDerekCarson) reported from Gold Coast, Queensland@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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David Geelan (@ProfBravus) reported from Gold Coast, QueenslandI’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
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What Do You Know? (@Glenelg22) reported from Gold Coast, QueenslandToday we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Kris Kitto (@Kris_Intello) reported from Tamborine Mountain, Queensland@ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.
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Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, Queensland@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, Queensland@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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David Brown (@db0984) reported from Gold Coast, Queensland@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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McCubbinEnjoyer (@McCubbinEnjoyer) reported@LeeRespecter Privatisation in her mind means cost cutting to provide more value to shareholders. What that means in reality for maintaining a network is outsourcing the work to Infosys or the like. I don't see how Telstra being public prevents that happening as its the done thing these days
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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Dr Ravi Nayyar (@ravirockks) reportedAs per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.
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Shanti Beach (@shantibeach888) reported@Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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Sean Nicoara (@snicoara) reported@Telstra Why not tell the whole truth though? You failed to update or replace hardware that was providing ntp to your network for years past eol and your network died because of it. That's just sheer negligence.
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Silence🇦🇺🏴🌳 (@ChasinGhsts) reported@Natho369 I live in in the NW Coast of TAS and the internet here is absolute dog ****. 5G constantly dropping out and this is before Telstra dropped the ball last week. On top of which my power bill during winter is $18 per day. This is a state that exports power.
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ThePokeGeek2004🇦🇺 (Politics Are Stupid) (@MaxFerro10) reported@LuminanceXS @clanceeinfinity This is a better move sadly cause of all bullshit you'll have to do get NFC payments and banking working you'll need to do Play Intergity is such a stupid idea because of corporation's don't want to spend money on newer servers with better security telstra I'm looking at you