Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 12/13/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @MoistenedTart Telstra reception is ****.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • twocrowsdown twocrowsdown (@twocrowsdown) reported

    Wow! It took me 4 goes to send a photo with 2-3 bars of Telstra 4G. On a work day. In suburbia. I’ve seen better network performance at Telfer around shift change.

  • Greavesy__ Greavesy (@Greavesy__) reported

    @Telstra can you get some support services in that actually do something when you have constant internet issues. I’ve been told for 4 days straight I’ll get an update in 24hrs and have received nothing. My net drops every 10mins for 5 mins and then comes back.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @NSWGR8022 @MRowlandMP @Tony_Burke Not really sure your point. Telstra didn't do preventative maintenance on the network (which is why fttn is rubbish) so the cost of providing access to degraded infrastructure was low.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • JSNoble James Noble (@JSNoble) reported

    Cool thing about current job: looking after @Telstra’s DDoS protection service, and finally being able to make it available for international customers. Not so cool thing: presenting about how good all that is to a US/Europe audience in 3.5 hours at 2am 😴

  • 7E55i 미니모니⁷ 💛 (@7E55i) reported

    @foreverMoonTime Aldi mobile? It's on the optus network. I haven't used it myself coz telstra's better in my area. Maybe worth a try?

  • awrongdoors aza (@awrongdoors) reported

    @Telstra There is an issue with the date or error in the scheduling system, same as what happened yesterday and the day before. Getting confusing that's for sure... One day I had a call from three different people to confirm the same date... for it to then change the next day.

  • saboud1 stephen aboud (@saboud1) reported

    @Telstra here to help 24/7. What a joke now into third day of no internet. Where is my help. Telstra look into the mirror. Talk is cheap

  • NathanCorbani Nathan Corbani (@NathanCorbani) reported

    @18ocram @andrewphong_ @ALeague Telstra offer - Customer with an existing AFL Live pass had an offer $20/mth off Basic Kayo (usually $25/mth) for 12 months.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @NSWGR8022 @MRowlandMP @Tony_Burke Just remember that this has happened because Telstra wouldn't structurally separate retail from infrastructure. To upgrade network NBN had to be created. Telstra offered to do upgrade only so they could set exorbitant wholesale price which ACCC wouldn't allow.