Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (35%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
-
🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127
-
Jonathan Cheah
(@joncheah) reported
from
Brisbane, State of Queensland
@Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful
-
Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
-
F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
-
Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
-
BRIAN STEVENSON
(@choppa901503) reported
from
Brisbane, State of Queensland
@Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕
-
Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
-
🐔🐧Guidance🦆Photography🐗
(@RosehrMarketing) reported
from
Brisbane, State of Queensland
@Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...
-
Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
-
Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
-
David Gascoigne
(@gassy_68) reported
from
Brisbane, State of Queensland
@Telstra Still not working!!
-
Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary 5/29/4
(@FootyLover5) reported
@theheraldsun Staggered why people stick with @Telstra . Overpriced to the hilt with **** customer service is best how to describe when I was with them 10 years ago. It seems nothing has changed ...
-
JarrodWeir
(@JarrodWeir) reported
@Telstra A rebate would fall under the refund category, he specifically said compensation, I made sure to clarify, I am happy to upload the audio of the call if that helps. I would assume a rebate will apply, because you are about to direct debit my account for a service you aren't 1/2
-
Muzza
(@muzzrawson) reported
OK, I have tried the direct messaging channel as suggested by @Telstra and am now back in some queue with no soul there to respond. Get your **** together people! #telstrasucks
-
Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM.
(@vmainard) reported
@Cliffy11 @tchaypo @FatherBob It does sound like something Telstra would do. Nothing would surprise me if that were the case. Left them 5 years ago thanks to their ********* customer service.
-
Matthew Forrest
(@Matthew52973563) reported
@smh @zoesam93 Telstra has always been scum our government should have never sold telecom just like they sell the power stations and buy power back doh
-
LNP Free 🇦🇺👍🏻. 🏳️🌈🐶
(@sheep_witchy) reported
@telstra You’re a communications company. Why can’t you answer the phone? Forcing people to use **** messaging services where you reply 5 hours later. Why should you get more of my business? #notgoodenough #fail #telstra
-
Muzza
(@muzzrawson) reported
Still deathly silence from @Telstra on the "better" chat tool. Hey @andy_penn are you proud of your level of customer service? You should be ashamed of yourself. #telstrasucks
-
Muzza
(@muzzrawson) reported
Hey @Telstra I've been on your chat line for more than an hour and a half trying to close my account. The support person has no idea what they are doing. I wonder how many people leave Telstra everyday @andy_penn? With customer service non-existent I imagine it is many people.
-
JarrodWeir
(@JarrodWeir) reported
@Telstra 24 hours later, still no call, update or internet! Also, I’ve been told by Telstra that the delay is because @NBN_Australia are yet to acknowledge the order, but they say that’s not accurate, someone is lying, ACMA guidelines clearly state that you must advise what the issue is!
-
Dijana
(@deej_83) reported
@Telstra I've been waiting for over a hour on the online help chat and nothing . Can someone please help me. I need a copy of my order history details. However this was not included in my package when I got my new phone and now I can't complete my redemption