Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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beeso
(@beeso) reported
from
Yatala, State of Queensland
Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Abhiram
(@abhiram_veera) reported
@Telstra Specific to my service its not a complex query but the chat staff have don't seem all that well trained. Been with multiple people on chat since last week...just need someone I can talk to on the phone. Simple request to sort out
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青緣
(@chingyuen_) reported
@k_r_n_o Haha my hubby ported from Optus to Telstra. Ended up had to deal with one of the most useless customer service from Telstra.
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Carryn Beard
(@Carrynbeard05) reported
@temujinemorgan @Telstra Stay away from @Telstra worst customer service I've ever received!!!
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Sophie Love 🎧🎤👩🌾
(@TheNakedFarmers) reported
@Telstra business landline dead (probably water in pits as we had 100 ml at the end of last week). Can't find number for Business Faults but Faults say a week (at least) for a technician & no reference number for calls. Need quick fix & call forwarding (although mobile shocking)
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Murray Webber
(@MyNameIsMurray) reported
@shawnharry @carlosml But that's the issue. I've had people from Microsoft, Telstra, and a partner tell me the VVX units will work via 3PIP, even if they are currently configured for TIPT... but I've seen no way to register the handsets to Teams. Obviously, handsets like the Poly CCX make this v easy.
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TheOtherDibbler
(@TheOtherDibbler) reported
@Telstra After all the usual messages from Telstra telling me to switch back from the mobile network (which I can't do) my connection speed got cut to almost nothing. Again. It's been maybe a year since the last time but it's happened several times before.
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scott
(@SFynmore) reported
@karmabusdriver @peterMVFC @Telstra Peter, lodge an official complaint on their website, it's the only way to speak to a human. The line of increased volume is BS. I had an issue 3mth back & lodging an official complaint is how I sorted it. If they ignore you go to the ombudsman
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Roxy
(@dieselmydog) reported
@Telstra is there an outage in the mascot area? No internet...
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Murray Webber
(@MyNameIsMurray) reported
Hey @PolyCompany, have you got any information about migrating VVX handsets that are currently configured as Telstra TIPT to 3PIP Microsoft Teams phones? Either that, or is there a VVX trade-in program to help us move to CCX handsets instead? We'd like to move to Telstra Calling.
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Jairus Ashworth
(@JairusAshworth) reported
@Telstra just spent 4 hours getting a terrible billing error reversed. I am not confident it will happen. This took two days. Why have you closed the call centres. Your service is so bad I am reeling, and will be closing all services immediately. In shock at how terrible you are.