Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 12/12/2025 01:05

December 12: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • littleredwrites Melanie (@littleredwrites) reported from Brisbane, State of Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • paultravers007 Paul Travers (@paultravers007) reported from Brisbane, State of Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

  • Reggi05 Matt Time (@Reggi05) reported from Brisbane, State of Queensland

    @egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • zerohash Justin King (@zerohash) reported from Brisbane, State of Queensland

    Note: can’t work from home when internet is down @Telstra

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • AmandaGHoffmann Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, State of Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

  • JustMeAndMilo MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, State of Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • Mellyjh Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • clare_no_i10 Clare (@clare_no_i10) reported

    @Telstra @jriewolod Willing to help a sports star I suffered mental fatigue trying to sort my account with you lot

  • BBreggie REGINA SORENSEN 👩‍🦯 (@BBreggie) reported

    @jriewolod @Telstra Oh Joe that’s **** 💩 Telstra need to refund that money back !

  • NickBurrough Nick Burrough (@NickBurrough) reported

    @telstra if you are gonna charge me for Broadband on a weekend then support it over the weekend. 24-48 hours before level 2 support will contact me is rubbish

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra No because last time I did that I was harassed & bullied by 3 Telstra staff & still didn’t fix my problem. Your a phone company! Give me a no. I can ring & talk to someone in Aust. It’s called SERVICE! Try it for once!

  • selinaward4 selina ward (@selinaward4) reported

    @jriewolod @firstdogonmoon @Telstra years ago Telstra charged me on a direct debit for bigpond for years after I cut off the service. endless phone calls. in the end the same as you - they have a policy of only paying back for 1 year. imagine needing a policy for wrongly charging for more than a year...

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra That’s the problem. No one in Telstra who interfaces with the public has the MEANS to fix complex problems. Going on 12 hrs phone still disconnected. Less marketers more technicians

  • malleoad Malleoad Sinistram🇦🇺 (@malleoad) reported

    @Telstra @jriewolod Yeah, now it’s on social media the suddenly give a ****!

  • 1wheelonlyx 1wheelonly (@1wheelonlyx) reported

    @jriewolod @ItsBouquet @Telstra Took me 3 months, over 12 phone calls days of holding on the line, being disconnected, being transferred to the 'right department' - being grossly inefficient when you want to disconnect, is part of their business model. Same as #foxtel. Will never use #telstra again, ever.

  • martyvis Martin Visser (@martyvis) reported

    @jriewolod @jeremyvisser @Telstra I remember when after 20 years or so of paying rental for my Telstra handset (basically the hardware support) and decided to terminate it (and move to a another service provider) they demanded I have back that aged handset (which they almost certainly would've trashed)

  • XanderPlooy ʎoolԀ ɹəpuɐχ ツ  (@XanderPlooy) reported

    neither the @Optus nor @Telstra iOS apps seem to support Dark Mode and opening them is like AAAAAAAA MY EYES DEAR GOD NOOOO 🙀👀