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Telstra Outage Report in Santa Barbara, Gold Coast, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Santa Barbara, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 23 days ago
Gold Coast Phone 2 months ago
Gold Coast Internet 3 months ago
Gilberton Internet 5 months ago
Gold Coast Internet 7 months ago
Gold Coast Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • conserv1951
    ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, Queensland

    @australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.

  • Luppo71
    Thepaladin (@Luppo71) reported from Gold Coast, Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • sworks262
    sworks (@sworks262) reported from Gold Coast, Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • thatsachagirl
    Sacha Bodell (@thatsachagirl) reported from Gold Coast, Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • sweatandiron
    Andrew Mackey (@sweatandiron) reported from Gold Coast, Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!

  • BeachGirlJan
    BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • db0984
    David Brown (@db0984) reported from Gold Coast, Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • LBFizz
    Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland

    @JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • RaiZdbyDINGOES
    Jason (@RaiZdbyDINGOES) reported from Gold Coast, Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ForU2CSandy
    Sandy Clare (@ForU2CSandy) reported

    @Telstra Having issues with our phone line and the NBN internet service. Tried calling this morning but still waiting after an hour we gave up.

  • ToshiChatzalot
    Toshi (@ToshiChatzalot) reported

    When your internet drops 7 times a day. Can't even work from home in a pandemic because the connect is not stable, can't stream or watch movies nor even play games. Logged a job 21 days ago with no updates, 3 techs where meant to come out but they never came... Gg @Telstra

  • CiceroConsulta1
    CiceroConsultancy (@CiceroConsulta1) reported

    @Telstra mobile broadband sucks *****. My I/net speed is slower than dialup 20 years ago.

  • GeorgeWolfgram2
    George Wolfgramm (@GeorgeWolfgram2) reported from Sydney, New South Wales

    Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

  • Sandeep31058330
    Sandeep Singh (@Sandeep31058330) reported

    @Telstra Your support chat support is constantly failing and changing the story every hour.

  • chrismurphys
    chris murphy (@chrismurphys) reported

    @Telstra @Luluflower2020 Read my complaint @Telstra Another day without a response. Lying to me all the time that someone would be in touch. No one has called again again again again again again…

  • chrismurphys
    chris murphy (@chrismurphys) reported

    Now I have Angela telling me she has emailed the case manager. Bring list of people who have promised to drink to that to 6 @Telstra No contact nothing achieved by anyone. Fake help

  • RSRMars
    RSR (@RSRMars) reported

    Can you believe after all this time I still have Internet issues! Called them again yesterday and apparently the last two phone queries that cost hours never was logged. What the frack #Telstra lift your game man my patience is wearing super thin!!! Grrrrr. Paying for nought 😡

  • colleenmenzies
    SLAVES TO SCHADENFREUDE CRIMINAL FASCIST ZIONISTS (@colleenmenzies) reported

    Phone coverage is absolutely pathetic - Third World Standard - At premium cost to customer! #Telstra

  • tianhao_au
    Tianhao🏠😷 (@tianhao_au) reported

    @Telstra hi, having some issues to register a telstra ID.