Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
City | Problem Type | Report Time |
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Brisbane | Internet | |
Brisbane | Phone | |
Brisbane | Phone | |
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Proud Bulldog Fan
(@GT351_JONS) reported
@Telstra The online support says it looks ok and modem message may just be a bug in reporting as service looks all ok.. This has occurred last month and a problem with cable to house was found. now similar but worse issue has re occured
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Aman Talwar
(@AmanTalwar) reported
Hi @Telstra , are you folks having a NBN outage in Sydney. #telstraoutage #telstra #nbn
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Proley McProleface
(@chalkwhitehands) reported
Just had a call from "The #Telstra Technical Department" Why would Australia's largest phone network be ringing me on a mobile phone?
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La Niña Spurway
(@nick_spurway) reported
Hi @Telstra you have cut off my service with no warning and I can’t even call your call centres from my phone????
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Kathryn Hall
(@Kathryn02003319) reported
@Telstra Thank you. After numerous phone calls and visiting a Telstra shop, I finally worked out how to connect with a Telstra representative in Australia. I simply had to make a request as “ dispute”. Then I avoided the the call centre, resolved the problem with an astute representative
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Tom Dunstan
(@RowcropAust) reported
@Telstra @EmmaKealyMP @DanTehanWannon Why is the phone service in Telangatuk area getting worse each year?
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David
(@DabblerPtyLtd) reported
@Telstra Telstra are a recurring problem. The worst customer service in Australia. You force us into online chat where things go in circles, agents just flick between chats and do nothing. What they ‘do’ never gets done or done incorrectly. You’ve always been bad but it’s getting worse
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Peter Rushworth
(@PeterRushworth2) reported
@AnnastaciaMP @Griffith_Uni @Telstra The worst person of bullying in qld is you. You and your party have threatened fines and gaol time for people who do not comply with your rules. You have taken freedoms away and destroyed both families and businesses. If anyone should be arrested it is annastacia palaszczuk.
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Proud Bulldog Fan
(@GT351_JONS) reported
Is anyone else having issues with constant Telstra NBN droputs over the last few days ?... I seem to be dropping out every 10 mins or so for a few mins at a time, very annoying when trying to work #Telstra
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Warsky
(@Warsky15) reported
@Telstra Feels like the only way I can get real support is through social media...? The people on the phone are extremely rude and unhelpful, my internet has been dropping 19-30% packets since Tuesday night, making certain sites unusable. Nothing wrong on my end.