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Telstra outages and service status in Santa Barbara, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Santa Barbara, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Apr 10, 8:45 AM GMT+10.
  • 100% Phone (100%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 14: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Barbara, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 4 days ago
Gold Coast Phone 1 month ago
Gold Coast Phone 3 months ago
Gold Coast Internet 3 months ago

Nearby cities with recent reports

Gold Coast

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • troyhunt
    Troy Hunt (@troyhunt) reported from Gold Coast, Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • BeachGirlJan
    Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • PaulWillo62
    Paul (@PaulWillo62) reported from Gold Coast, Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • Debi98489370
    Debi (@Debi98489370) reported from Gold Coast, Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • BeachGirlJan
    BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • beeso
    beeso (@beeso) reported from Yatala, Queensland

    Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra good job.. nbn down the entire preliminary final. Useless

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • ProfDerekCarson
    Derek Carson (@ProfDerekCarson) reported from Gold Coast, Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra Still down, still no useful information

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Freo_Dale
    Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported

    Hey @Telstra, just got an email advising me of new prices for something I hardly ever use but need it anyways. You give me nothing aside from the Telstra service, so why the new charges? How do you justify it? Looks like I might need to find a new provider.

  • Ma_rk_e
    M_a_r_ke (@Ma_rk_e) reported

    @IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free

  • tinyspeckofkel
    ✨ kp ✨ (@tinyspeckofkel) reported

    Hang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?

  • its_me_mel_xx
    Mel (@its_me_mel_xx) reported

    I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

  • LegendOfSven
    Steve (@LegendOfSven) reported

    @estratgen My internet is ok apart from being slow and expensive but I get the same with 5g. Constantly dropping and reconnecting every half hour or so. So much for paying more so I can have Telstra because it's "more reliable"

  • Daisy1158
    Marg N - AU (@Daisy1158) reported

    .@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!

  • jchoop
    jchoop.hl (@jchoop) reported

    @MarkoMatvikov Hahahha no not at all, I just wanted to pass along that during the swapping over process he said the exact same thing. For years with Telstra any kind of contact had been infuriatingly terrible for him, and he couldn't speak highly enough of the Aussie people walking him through everything and being patient

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

  • RugbyRules
    RugbyRules (@RugbyRules) reported

    @techAU I attended a conference where the head of the Australian Signal Directorate gave an overview of Cybersecurity risks. He noted circa >64k known vulnerabilities. I wouldn’t wait for it to become a headline… I will be removing all TP-Link, Netgear (Telstra smart modem) from service in my home. Roborock vacuum will need a replacement too, I am looking for a suggestion on that front.

  • TripTrav1985
    Trek Trav (@TripTrav1985) reported

    @Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.