Telstra Outage Report in Santa Barbara, Gold Coast, Queensland
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Santa Barbara, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Santa Barbara, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 25 days ago |
|
Gold Coast
|
Phone | 2 months ago |
|
Gold Coast
|
Internet | 3 months ago |
|
Gilberton
|
Internet | 5 months ago |
|
Gold Coast
|
Internet | 7 months ago |
|
Gold Coast
|
Internet | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Waste of time calling me, I don’t have any service, that’s the issue
-
Derek Carson (@ProfDerekCarson) reported from Gold Coast, Queensland@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
-
Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
-
🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
-
🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
-
🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
-
Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
-
Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
-
Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
-
🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
-
Troy Hunt (@troyhunt) reported from Gold Coast, Queensland@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra having very limited to no service just simply isn’t good enough
-
Paul (@PaulWillo62) reported from Gold Coast, Queensland@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Christie Quigley (@ChristieQ95) reported@Telstra I am trying to cancel my contract from the UK. Can’t access the app, and no one has responded to my messages. Sim never worked so don’t have access to phone number. Been charged another month as we can’t cancel. Please help
-
Adam K (@ads086) reported@tuppaware I find a lot of the legacy players (Qantas, Telstra for example) trade off the idea of being too old and too big to fail and the trust built up over the years, so they don’t run efficient businesses or try to win business.
-
Martin Du Plessis (@martinduplessis) reported@Telstra I am having an issue with Telstra broadband via NBN. Inc 18750487 since 22 May 2022 and no resolution or stable service and no urgency to get it solved. Please can someone assist me or point me to an Executive at Telstra?
-
cwris (@cwrishood) reported@ben14271032 @simondotau @PRGuy17 doesn't it just mean they use Telstra network, not necessarily customer? e.g. Aldi customers use Telstra network (does Telstra still assign IP for Aldi customers?)
-
Eric Demibee (@ericpink) reported@simondotau @PRGuy17 This is no longer true, metadata retention laws came in years ago, also much of Telstra’s mobile network is IPv6 now. They compel Twitter to reveal the IP, then compel the telco to map the IP to the subscriber info.. that could still be a dead end if it’s a burner phone…
-
Mansour Shukoor (@MansourShukoor) reported@Telstra Yes this was the first things i did. There are none. I turned my phone on and off. The second I leave my street I get service. Why is this magically an issue after living where I life for nearly 2 years.
-
David Downs (@Curlymoelarry3) reportedElon is so incredible and has no time 4 nerds that need help attack by wild deer on way 2 Work my *** has a hoof print puddle jumper Saturn blew up need a corvette or a super fast Telstra 35950 jefferson apt 102 Harrison.twp mi 48045 b my Elvis Elon Help it geese mating
-
Marian Smedley (@MarianSmedley) reported@Ctl_Alt_Del Drives me mad actually. I gave Telstra some feedback once after they had simply done their job on something - I told them to stop sending stupid requests for feedback all the time!
-
Colin Wright (@ColinTheMathmo) reported@jhammer @Telstra I've checked my email archive. I raised the issue with my ISP who emailed them within a few days, then I received a reply from my ISP two days later saying the block had been cleared. I suspect you need to bump it up to your ISP ... hope that helps ... good luck!
-
Gieusahaggis (@Gieusahaggis1) reported@ixrwork @Optus Telstra's chat line is the same. Each person says 'I'll pass you on to xxx, who has your details, so you don't have to repeat yourself. xxx comes on line and asks all the same questions. 🙄 Whoever runs that outfit has no idea about service. I should come out of retirement.