Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 02/02/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

  • Reggaeh Reggaeh (@Reggaeh) reported from Brisbane, State of Queensland

    There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra My 92 yr Dad had a dead landline yesterday. Telstra made an appt 1000hrs-1400 hrs today to fix it. Said there was no outage. He sat there for all that time but no-one came because app at 11am it was an outage .NO-ONE WENT TO TELL HIM ..HE STILL DIDN'T KNOW AT 5PM !!!1/2

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

  • kellyhd Kelly Higgins-Devine (@kellyhd) reported from Brisbane, State of Queensland

    @Telstra Thanks. Your techs are back and trying to work out what the problem is.

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • oliver81308288 oliver (@oliver81308288) reported

    @Telstra i am going to do something horrific and terrible if your internet service contrinues to be garbage

  • shazpappy shazpappy (@shazpappy) reported

    @richopapworth23 @Telstra @telstra Is it that hard to ask to use a service you actually pay for?

  • MunangaLinguist munanga linguist (1 AZ 💉) (@MunangaLinguist) reported

    So here’s my bonkers idea. With attendance less than 60%, Telstra switches off mobile signal (except for emergencies) between 10pm and 6am on school nights. When attendance reaches 60%, it’s 11pm-6am. 70%? signal stays on til midnight, and so on. 3/4

  • loveinreallife_ ♡ (@loveinreallife_) reported

    @Telstra hey thanks for telling me to recharge, taking my money and then disconnecting my number all within an hour..also thanks for having zero support options to get it back up and running asap. Thanks for causing heaps of mental stress on top of everything that's going on.

  • angyfnt angy (@angyfnt) reported

    @Wafxfn Wait what is Telstra doing bad today

  • DaddyJoshGaming DaddyJoshxXx Gaming (@DaddyJoshGaming) reported

    Ransomware attacks on Aussie businesses is out of control. Another Aussie company that does support services for other Aussie companies including @Telstra @GoodStartel was hacked. just another on the ever growing large list of Australian business hacked this year @CyberGovAU

  • Saxdude26 Saxdude26 #DisabledButProud #LegacyOfKakarot (@Saxdude26) reported

    @DoctorKarl I can give you my Telstra complaints manager's number if it'll help speed that process along.

  • TheJokerArkhamk The Joker (@TheJokerArkhamk) reported

    @oliver81308288 @Telstra So you live by Their morals, their code; it's a bad joke. Dropped at the first sign of trouble. They're only as good as the world allows them to be. You'll see- I'll show you. When the chips are down these, uh, civilized people? They'll eat each other.

  • richopapworth23 Richard Papworth (@richopapworth23) reported

    @Telstra thanks for cutting our broadband when you were away our NBN doesn’t work. Locked down homeschooling without wifi. Now you say 2 weeks to fix. @Telstra_news you are a disgrace.

  • Neeky78 Monique Kowalczyk (@Neeky78) reported

    @Telstra 2/2 Coles trying to get everyone to sign in on paper sharing pen etc. My phone shows only SOS. While always patchy in the centre it’s never been completely off like this. Been like it for a week now. Any update on when this will be fixed?