Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Much Maligned Mick 😷💉💉💉💉
(@MainBeachMick) reported
from
Gold Coast, State of Queensland
@SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@MoistenedTart Telstra reception is ****.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Spicer AM GAICD
(@TraceySpicer) reported
I'm usually a fan of @Telstra but I just found out something pretty awful. They stopped my extremely unwell 81-year-old father (who lives alone and can't use a mobile) from making outgoing phone calls because of a $70 overdue bill. No warning. Is this normal practice?
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John Kramer
(@JohnKramer7) reported
@Telstra Yeah, I've certainly got the feedback that "before June 2024" is the best anyone can say. We're not worried that 3G will close without an upgrade, but we're running on bandaid solutions until the upgrade happens, so info on timing would help us make equipment decisions.
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Bel
(@bellebonski) reported
@Telstra yo homies, why my phone not working ? Saying no sim inserted / SOS only ????
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Annetta Mallon PhD 💉💉💉
(@AnnettaMallon) reported
@NBN_Australia Thank you. Telstra (not our provider) has an infrastructure monopoly and refuses to build another tower to service the Meander TAS village area despite urgency. I am writing to the ombudsman regarding this problem, and if you can help in any way that would be appreciated.
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.
(@mrstrayz) reported
@Telstra My wifi is very bad atm not kidding
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Sam Petherbridge
(@MrSamPeth) reported
@Telstra incident number INC16932446 and case number 25132094.
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Hughbastian Bovemorris
(@galaxygoop) reported
@Telstra im gonna be honest i wasnt expecting a response in the first place i dont have a complaint
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Kimberly Olsen
(@vk2kmi) reported
Hey @Telstra There never was any service at 1388 Bridgman Road. It isn't an outage. It's poor coverage. Can we get some soon, please? Do we have to be a member of #Scottythefailures church? What's the key here?
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Hughbastian Bovemorris
(@galaxygoop) reported
@Telstra that was such a fast response does telstra have actually good customer service or something
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Fran Beckett, my humor "is an acquired taste"
(@Auntie_Fran) reported
@adamajacoby That option does exist. If you are a Telstra customer, you can use Telstra Air, some other ISPs have similar systems, I think the original system it's based on was either fon or phon in Europe. I tether to my iPad (bigger battery than a phone), but that depends on your data plan.