Telstra

Telstra Outage Report in Santa Barbara, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Santa Barbara, Gold Coast, State of Queensland 01/24/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • D0zzle Dez (@D0zzle) reported from Brisbane, State of Queensland

    Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

  • drmiketodorovic Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, State of Queensland

    So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • ellispeta Peta Ellis 🌈 (@ellispeta) reported from Brisbane, State of Queensland

    @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • DougAtLast Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • missingparl Brian Thompson (@missingparl) reported from Brisbane, State of Queensland

    Tell Telstra to **** off.

  • Mafesto Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, State of Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • DBourkeBFS David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland

    Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • doug_munford Doug Munford (@doug_munford) reported from Brisbane, State of Queensland

    @telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceehunr Nstg8r (@Ceehunr) reported

    OF ASKING telstra to remove I dint want it. They finally called After the OMBUDSMAN RESPONDED TO MY COMPLAINT. THEY WOULD COMMENT JUST PRESS ##004# HAHAHA, THAT NEVA HELPED THEY CONFESSED YESTERDAY telstra they are unable to remove vm.

  • pauloliver9999 Paul Oliver (@pauloliver9999) reported

    @ralston_steve @tonytardio This is down to the federal government - When a person calls 000 for emergency response within Victoria, the call will be answered by Telstra who determine the service required. The call is then directed to the relevant ESTA facility where it will be answered by the next

  • SpudBenBean Denise C AZ x 1 (Groodle mother) (@SpudBenBean) reported

    @Dunhacking The last one I answered a few years ago purported to be from Telstra, he told me there was a problem with Microsoft Windows on my PC and he would talk me through how to fix it. He started telling me which keys to press, and I said "is that the one with a pic of an Apple?" Click!

  • crazycuddles Trishii (@crazycuddles) reported

    @telstra last time there was storms and power outage my NBN didn't work well, mentioned it in store (but not able to due to lockdown) and it was fixed, power was out for the day again last week, same issue is happening again. I need help please.

  • LiLMisSCaS Cas (@LiLMisSCaS) reported

    This is ridiculous, I have been trying to contact Telstra since 8:00am this morning and yet their call centre is closed but their online customer support “assures me it’s open” @Telstra.

  • michaelneale mic (@michaelneale) reported

    Telstra used to have such a useful chat-system for support and customer service. Could use it while you work. They somehow changed “platform” and now it is useless bots which only make you call them.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported

    It took 5 weeks to connect my NBN to @Telstra. I gotta say, the reason I didn't go postal was because of the Concierge service by my allocated agent Ankita keeping me updated and only a text away. Only 1 person to deal with throughout. Great service!

  • mrsayanray11 Sray (@mrsayanray11) reported

    @GenevievePool12 @VodafoneAU That sucks, I’m looking into moving to Telstra, bit more expensive but i expect their service is better

  • missfit22627816 missfit (@missfit22627816) reported

    @normboy562 Aus democracy is in serious trouble with 95% of media now controlled by either frw #MurdochGutterMedia or LP Costello's and Gordon's media. abc Board stacked by #Morrison ie: former NewsCorp, Channel 7, Qantas/Telstra exec. Plus Ita ex Packer

  • garystark Professor West Wing Fried Chicken Shack (@garystark) reported

    @michaelneale I think there's a way to force it to connect to a human. Sadly, they are all offshore, refuse to read the thread, and are mostly less helpful than the useless chatbot. @Telstra should be ashamed of this pitiful attempt to offload their responsibilities for customer support