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Telstra outages and service status in Mount Alexander, Victoria

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  • Telstra generated 0 outage signals in the last 24 hours around Mount Alexander, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mount Alexander, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount Alexander, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Mount Alexander, Victoria

The most recent Telstra outage reports came from the following cities: Mount Alexander.

CityProblem TypeReport Time
Mount Alexander Internet 1 month ago

Community Discussion

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Telstra Issues Reports Near Mount Alexander, Victoria

Latest outage, problems and issue reports in Mount Alexander and nearby locations:

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BaloghGottlieb
    Gloria Balogh Gottlieb (@BaloghGottlieb) reported

    @sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.

  • jaxsunsurf
    Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported

    @Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time

  • DBureges
    Big Dazz (@DBureges) reported

    @AFL @Telstra Did they just breed another Heeney wtf

  • Hugh_96
    Hugh_96 (@Hugh_96) reported

    @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

  • JtheFur
    J (@JtheFur) reported

    Hey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you

  • immyonboard
    immyonboard (@immyonboard) reported

    telstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?

  • IanLinklater5
    Ian Linklater (@IanLinklater5) reported

    @Telstra Now about your accountability . How do I contact my service provider when you have shut down my ability to contact anyone ? I have been shut down since early am and is now late afternoon . Tuesday 28th of July. This is Bull **** service !

  • grtdane
    Dane Trethowan (@grtdane) reported

    @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic

  • justinbandy13
    justin bandy (@justinbandy13) reported

    @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless