Telstra outages and service status in Mount Alexander, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Mount Alexander, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 8, 6:24 AM GMT+10.
- Internet (100%)
The latest reports from users having issues in Mount Alexander come from postal codes 3451 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Mount Alexander, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount Alexander, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Telstra
Telstra is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mount Alexander, Victoria
The most recent Telstra outage reports came from the following cities: Mount Alexander.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Alexander
|
Internet | 1 hour ago |
Community Discussion
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Telstra Issues Reports Near Mount Alexander, Victoria
Latest outage, problems and issue reports in Mount Alexander and nearby locations:
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Dave Hall (@skwashd) reported from Newstead, VictoriaTelstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall (@skwashd) reported from Newstead, VictoriaFor 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall (@skwashd) reported from Newstead, Victoria@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall (@skwashd) reported from Newstead, Victoria@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, VictoriaJFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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olive 🪽 (@crws118) reportedyo @Telstra fix your **** please.
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Mr C (@xxdjfusionxx) reported@newscomauHQ So is everyone else including Telstra. What’s your point? Sit down please 🤫
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No Idealogue (@NoIdealogue) reported@Telstra You've shut down an entire train network and people can't get to work. Sort it out.
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Aino (@partywuuu) reported@hobojo12345678 **** Telstra
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andy lai (@andylaiz88) reported@Telstra @OvrgrwnDwrf intermittent signal strength of 1 bar coverage isn't coverage you wankers. 🤡🤡
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Kmac (@check307) reportedAustralian Govs of all persuasions have sold the people out. First sold QLD State Gov Insurance, Keating the Commonwealth Bank , Howard Telstra, Beattie Water and we can keep going. Private industry is about profit and no service . We have that and pay exorbitant amounts for it
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Moses kiweewa (@Moweezy5Moweezy) reported@Telstra Worst customer care I ever experienced in Australia. Telstra
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Electric Mayhem Solutions (@ElctrcMayhmSlns) reportedSignificant @Telstra outage across the country, affecting mobile services as well as associated service providers such as Aldi Mobile, Boost and Belong. #telstra
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queen of Headaches (@byowife) reportedapple news notification about the telstra outage comin in clutch when i was about to start screaming and throw my sim cards out the window bc i have important calls to make and recieve today i’ve been putting off all week lmfaooo but turns out it’s NOT MY FAULT!!!!! Yayyyyyyyyyyy
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🌏Henry Ross (@Lincolnabe123) reported@MikeCarlton01 The very worst though is a toss up between Qantas and Telstra 👎😡😡