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Telstra

Telstra outages and service status in Newstead, Victoria

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Newstead, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 8, 6:24 AM GMT+10.
  • 100% Internet (100%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newstead, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newstead, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newstead, Victoria

The most recent Telstra outage reports came from the following cities: Mount Alexander.

CityProblem TypeReport Time
Mount Alexander Internet 7 days ago

Nearby cities with recent reports

Mount Alexander

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newstead, Victoria

Latest outage, problems and issue reports in Newstead and nearby locations:

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BDollisson
    Benjamin (@BDollisson) reported

    @Telstra Single worst company to deal with in Australia.

  • BareSware
    housecracker (@BareSware) reported

    @realTomHamilton @Telstra you received your food, it just took longer than expected. you can tantrum and act entitled, maybe you'll get a free garlic bread next visit if they're feeling nice, or accept the apology and get ******** on with your life. which way warrior?

  • Van_Der_Roberts
    Steven Roberts (@Van_Der_Roberts) reported

    @JacintaAllanMP God you’re a ******* mess lady. So quick to come down hard on Telstra and divert attention away from your absolute shambles of a government. At least they’ve been reliable for the past few years which is more than I can say for you!!

  • GGandjmobile
    g Sullivan (@GGandjmobile) reported

    @JohnnyLydon 6 million was what was agreed by shareholders. Thats less worse than the taxpayers funding it and having about 46,000 more people on the payroll than today. Telstra was an absolute drain on the taxpayer. It was a big fat lazy public service like the SEC like the Unis

  • hellenomania
    Giordano Bruno (@hellenomania) reported

    @Telstra You don't even explain what you did? That is NOT taking responsibility, just saying SORRY, OOPS, is NOT responsibility. What was the CAUSE of the bad firmware time stamp? Ai ? Outsourcing to India ? Outsourcing to India where they used Ai?

  • Ispeek4me
    Oz Owl (@Ispeek4me) reported

    @Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @skyeliner The Telstra fail over dodgey time clocks, sounds a lot like the Y2K bug, (that failed to turn up) 26 years too late.

  • KaraCorruption
    Kara Corruption (@KaraCorruption) reported

    @Telstra What if, as CEO, you took responsibility and stepped down?

  • RizviAbul
    Abul Rizvi (@RizviAbul) reported

    @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.

  • TheFriskyBearr
    TheFriskyBear 🐻🎮 (@TheFriskyBearr) reported

    @Telstra The good old "Sorry" is not good enough, that is not an apology. Pathetic, we all know your a scam mobile network and properly working with the scammers, no wonder why we always get scam callers, it's cause the corporates sell our numbers and information to private companies 🤑