Telstra Outage Report in Melbourne, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (3%)
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TV (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne, Burwood and Germantown.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.
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Mattles Returns
(@zootymoose) reported
from
Melbourne, State of Victoria
@Telstra is lack of 4G a known issue on trains between Flinders st and Cheltenham stations in Melbourne
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
@Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.
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Gavin Lewis
(@gavinlewis89) reported
from
Melbourne, State of Victoria
@Telstra Thanks 🙂. I’m aware of the smart modem, but I shouldn’t have to pay to replace my existing Telstra supplied modem to work around a network issue. A free placement would be appreciated 😉
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder
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emily ulman
(@millylala) reported
from
Melbourne, State of Victoria
@Telstra Maaaaany cooking tutorials later, my issue was finally sorted. But dedicrated isn’t a word, huh. Thanks x 2
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Robert Nash
(@robertnash74) reported
from
Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
@Telstra No they were no help😤going to bed now hope it fixed by morning
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Ann Threlfall
(@annthrel) reported
from
Melbourne, State of Victoria
@Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
@Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
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Dean Moore
(@12_dean) reported
from
Melbourne, State of Victoria
@Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
@EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened
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BKhawks70
(@BKHAWKS70) reported
from
Melbourne, State of Victoria
Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
@OperationalInc1 @Telstra I was switched 24 Oct. was great got a few days. Then got this problem. Seems Middayish. Which wouldn’t be volume related. Tho the sms sends me messages that there are problems at 9am, when it is perfectly ok. Someone has really FU.
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
All I want from @Telstra is a working nbn service. Just please.
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Mitchell
(@the_other_Chris) reported
Every interaction with @Telstra reminds me why I got away from them years ago and will never stop telling others to go elsewhere. Incompetence doesn't even begin to describe the company.
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El Guapo Plethora 🌏
(@OrBVIOUS66) reported
@muso1947 No indication of a hack from my end or any other reports. I assume it's due to some of the things I repost. If you find anything else or can screen capture the telstra warning I'd be grateful. I've been expecting some backlash considering how they are clamping down on free speach
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Natan Lima 🇦🇺
(@natandabala) reported
@Telstra just changed my phone provider to you guys to find out that god knows why i cant connect to @wildrift servers using my phone data. I’ld like to understand why and as i could see this problem persists for months already full of complains. Do i have to change my provider?
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Wassim Muna +61 (0)474 067478 wassimmuna@gmail.com
(@WassimMuna) reported
@Telstra Yesterday was the first instance where I had someone else to corroborate my suspicion, so I was planning on raising it with them in the coming few days. Also, recently I had a girl accuse me of threatening phone calls I never made. I suspect telecommunications interference.
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The Duffster
(@DuffmanGay) reported
@DevGreg3 @JulianHillMP Awful isn't it. How about disconnecting Foxtel? I promise you that you will never miss it and never look back. With that money you can get lovely streaming services instead and not be supporting Murdoch/Telstra.
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Stephen Dean
(@stephendean) reported
@Telstra Our NBN has been operating at half the normal download. We have 100 down but last couple of weeks only getting 50. I was hoping it was temporary. So not happy we are not getting the service we pay for.
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Pirjo Kohonen
(@0512soumi) reported
@Telstra Hi Quinn, thanks for your concern. I have already lodged a complaint. I am normally a happy Telstra customer, this is a one-off case. I managed to turn my phone on by pressing the power button even the screen flashed back to a spinning wheel again and again
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Ryan Adamson
(@radamson15) reported
@Ticketek_AU Why can’t I buy tickets fam? Log into Telstra as a customer, log into ticketek and it won’t let me buy them
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MShem
(@markeye86) reported
Hey @Telstra - internet outage in my area for the last 15 hours with no information or ETA on fix available. Any chance?
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Ken
(@KenRsDs) reported
@Telstra @BoostAus Day 6 without network services :( any luck today? The reference number given by your team is 31768782. The order number given to me is 11798760422851. The incident number given to me is INC000099782813.