Telstra

Telstra Outage Report in Melbourne, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 11/06/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne TV
AustraliaMelbourne TV
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • CorinnaSladey JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra I can't even sign in. I thought the pin may have been a viable alternative

  • alexanderaviate Alexander Robinson (@alexanderaviate) reported from Melbourne, State of Victoria

    @Telstra @nickspinks Same issue here.

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

  • grand_fantasy Darth Fantasy (@grand_fantasy) reported from Melbourne, State of Victoria

    @Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

  • luana_bananaa Luana TG (@luana_bananaa) reported from Melbourne, State of Victoria

    @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!

  • SamJanda Samuel Janda (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • astronaughtyart stu.psd (@astronaughtyart) reported

    @Telstra I mean, you just hung up on me, so you won't help at all.

  • OziBloke2009 💉💉💉💉 Spike’s_Point_Of_View (@OziBloke2009) reported

    @alexmakin @Telstra FYI Optus is equally as crap in NY at the moment. Have been having issues for the past 3 weeks, VERY Intermittent / No 4G and no other roaming options that work.

  • rachael_rose78 Christine 🏳️‍🌈 (@rachael_rose78) reported

    @9NewsMelb @msanto92 Why don’t we hear the Telstra triple zero is part of the problem? Would you like your car to fix 1/2 or full?

  • astronaughtyart stu.psd (@astronaughtyart) reported

    I swear Telstra is the worst. They lock all support options behind an app, which makes it impossible to do anything when the app IS THE PROBLEM.

  • civilengineer civilengineer (@civilengineer) reported

    @avava45 @Suzanne_ALP @Telstra Dawn, be careful of the Telstra shop. I will never again use the local one, which failed to return a device after repair, broke my package and switched me to multiple, more expensive packages. All since remedied, but the lesson has been learned. I don't miss Telstra.

  • rachael_rose78 Christine 🏳️‍🌈 (@rachael_rose78) reported

    @Telstra you need to step up and take responsibility for your 1/2 of this triple zero emergency calls in Victoria Melbourne, please.

  • erfbeeass Turdine Cupcake (@erfbeeass) reported

    @alexmakin @Telstra I'll bet fiddy bucks the issue is with your phone and settings.

  • alexmakin Alex Makin (@alexmakin) reported

    @erfbeeass @Telstra Except it worked without a problem in Montreal and Toronto last week.

  • alexmakin Alex Makin (@alexmakin) reported

    @OziBloke2009 @Telstra Interesting, I'm having intermittent issues here too. Which carrier does Optus use for roaming?

  • ajexib Alex (@ajexib) reported

    @dwilliamson931 @emlily__ @Ryan_DLima In '22 if you're not contacting orgs. with poor customer service via multiple channels INCLUDING publically on Twitter, thats on you. I've done it w. Jetstar, Optus, Telstra, Woolies, etc. Dee isn't using 'celebrity' she's using a valid channel of communication. Use your noggin.