Telstra Outage Report in Melbourne, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Emmy Fizz 🇦🇺 🤱🏻 💉💉💉 😷
(@ceruleanbreeze) reported
@MatthewJ_Scott @AaronDodd @Telstra At least with Telstra you know you’re getting service. I switched from Telstra to save money and now I don’t get service in a bunch of places.
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Trish Roberts
(@rtrisheleanor) reported
@Telstra Took hours to get through. ALL DAY. Finally got through, rude person disconnected me. Contacted by bot today. No good. Need to SPEAK to PERSON.
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Sean B. 🍷🚴🏼♂️ 📷💉💉💉
(@dngrsmybusiness) reported
@AaronDodd @L1I9N6K4 @Telstra Prob not a popular view and not defending them, but I actually had no trouble with Telstra the few times I dealt with them about my (third world) ADSL2+ connection in Melbourne - but that wasn’t primarily on the phone, it was a support person on a chat program via their app
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andrew hamilton
(@HamiltonAndrewh) reported
@coneyyyy @Telstra Gotta love the customer service!!!!
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I am .@PRGuy. So is my wife 💉💉💉
(@redemptiongiver) reported
@8DavezAWeekes @deniseshrivell Would be almost impossible to unwind so for aged & childcare I'd put a cap on profits to keep it sustainable (& make it highly regulated). I'd invest massively as a Govt in renewables & then shut down fossil power. Telco - Govt buys 75% Telstra. It's cheap
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Trish Roberts
(@rtrisheleanor) reported
@LorraineLozza75 Leaving Telstra has occurred to me, but I get some benefits. Finally got through to a person yesterday, lackadaisical, said he’d transfer to tech support, but hung up! Trying again today.
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David Huett 💧 🇺🇦
(@DavidHuett) reported
Some free advice to those out there using WiFi broadband from Telstra. If your wireless device has constant ridiculously SLOW download speeds, go into your device and change the cellular data from 'Automatic' or 'LTE' to .. 'WCDMA'
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canisgard ⚰ hiatus
(@canisgard) reported
@__negg it sounds like i'm joking, but i'm with dodo and it hasn't really given me trouble since they upgraded the landline for NBN otherwise i can derecommend telstra and iinet lmaoo one charges a lot and the other has too many outages/slower than promised speeds
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Clintswan
(@Clintswan1) reported
@Telstra 5g at the moment is so so slow!! Will you ignorant and arrogant people who work at Telstra stop tampering with it!! Just back off from it right now and leave it alone!! What are we paying you for?!!
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Mountain Person
(@superceiliog) reported
@AaronDodd @PhilCygnus @Telstra Horrible 3 months with Telstra who do not appear to have a CRM - every interaction is like Groundhog Day. Wasted hours waiting on overseas call centres. Finally have NBN installed so can move to Aussie Broadband