Telstra Outage Report in Melbourne, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
TV | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Asjad Hilmy
(@HilmyAsjad) reported
from
Melbourne, State of Victoria
Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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Dr. A.
(@AssExtranious) reported
from
Melbourne, State of Victoria
@Telstra Why don’t you concentrate on making your network operate.
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra Address on my preorder is my old address, how can I fix it?
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!
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Norbert Bek
(@norbert_bek) reported
from
Melbourne, State of Victoria
@Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙
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CrinInPrisonVic 🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@FionaLakeAus @Telstra They are terrible to deal with
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Chris Meister 🏏⚾️🏈🏒
(@sportmeister_) reported
from
Melbourne, State of Victoria
@emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord
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💧⚡️€lectric Døñ⚡️🐨
(@1electricdon) reported
from
Melbourne, State of Victoria
@Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.
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Peter O'Donnell
(@podonnel) reported
from
Melbourne, State of Victoria
Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
@Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low
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Louie M photo
(@LouieMosscrop) reported
from
Melbourne, State of Victoria
Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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Bill Bozinis
(@billiebozinis) reported
from
Melbourne, State of Victoria
@Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
@Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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wash your HansOrph, stay 1.5m away, & wear a mask
(@HansOrph) reported
Hey @telstra or a @VodafoneAU want to offer me a good deal? I've got 4 mobile contracts and home internet going begging thanks to @Optus being **** at their job. Make me an offer I can't refuse!
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ᴮᴱ미니모니⁷ 💜
(@7E55i) reported
@btsaeso Crap does this mean Aussies with telstra will need a vpn again???
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elliemonster
(@sueellenosborn) reported
@Telstra when are you going to restore my parents phone service? I would have asked in person but your "help" line just hangs up on me and your chatbot tells me to down load an app to a phone that is not a smart phone? How you I get help?
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Tropical Dad
(@TropicalDad) reported
@Telstra Bullshit. How is an 80+ woman, who doesn't even have English as a first language, and is regularly in and out of emergency, supposed to deal with this? Even now, after an hour on the phone, the service is still not connected, and you cut her off summarily...
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Srsly? 3 hours? Who else are they helping? Is there only@one operator? And automated help is unable to answer me.
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Taleah M
(@TaleahmMarie) reported
@Telstra @andy_penn Sent Tori but bet you will be like everyone else at Telstra and not help
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elliemonster
(@sueellenosborn) reported
@Telstra you know what would be helpful? If @telstra made it easier for elderly people who only know how to solve issues by talking to ppl able to speak to someone? #irony a communications company that doesn't let people communicate with them? My dad doesn't even know what an app is.
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elliemonster
(@sueellenosborn) reported
@Telstra @Telstra and if connection is so important to you as an organisation why does your 'help' line just hang up on callers without solving the issue. The #irony of a phone company who won't use a phone to help their customers
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Taleah M
(@TaleahmMarie) reported
@Telstra @andy_penn A simple matter like this should not take months to solve. I should not have to be on the phone for endless hours and no resolution. I should not be hung up on by complaints staff. I am seeking legal advice tomorrow and again I should not have to do this.
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Michael Tabet
(@mick2604) reported
@Telstra I'm really frustrated with your service. Our internet's been disconnecting all the time.. no one working on your phone lines.. only online chat which is going round in circles. Also been charged late fees and UFC on Foxtel with you which we didn't watch 😠 help ASAP