Telstra

Telstra Outage Report in Melbourne, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/25/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • LePezzamystic1 Pez (@LePezzamystic1) reported from Melbourne, State of Victoria

    Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

  • gwendabgilbert Gwen Gilbert (@gwendabgilbert) reported from Melbourne, State of Victoria

    @RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

  • asteroidproject Damian Marley 🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • Fitzwah Liam Fitz (@Fitzwah) reported from Melbourne, State of Victoria

    @Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

  • KingWatto Simon Watson (@KingWatto) reported from Melbourne, State of Victoria

    @Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • markcurtis44 Mark Curtis (@markcurtis44) reported from Melbourne, State of Victoria

    @Telstra is the internet down in Parkdale, Melbourne ???

  • r117312g Hayden Reeh (@r117312g) reported from Melbourne, State of Victoria

    Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • stevenpam Steven Pam (@stevenpam) reported from Melbourne, State of Victoria

    @Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

  • justin_spicer1 Justin Spicer (@justin_spicer1) reported from Melbourne, State of Victoria

    @AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Leel06Lee Lynda Lee (@Leel06Lee) reported

    @MichelleJayBee I had help setting this up ages ago and I tried mastodon and they didn't accept my various attempts of a handle and I'm probably more ignorant now than then! Having Telstra and gadget probs exacerbated it all. So I'm here or nowhere!

  • PJS_84 Polla Steele (@PJS_84) reported

    Telstra has had that many outages over the last few weeks. Including up to 7 hours. It is a bloody scam that they do not take money off your bill. A fee for no service.

  • abigailontour Joanne Potts (@abigailontour) reported

    @Telstra Why is our bigpond email account not working (again). Have not been able to access since 17/12 …. Please fix!

  • abigailontour Joanne Potts (@abigailontour) reported

    @Telstra Will we be able to recover the email since it’s been down because that didn’t happen last time and it was a mess….??? Thanks for replying and fixing.

  • BarikPtyltd BARIK PTYLTD (@BarikPtyltd) reported

    It's been a six month my business phone number is not working and the service provider telstra no buddy is fixing the problem can anybody help me in this matter, I'm losing my business like anything @Telstra

  • elchappii Wesley (@elchappii) reported

    @FideleHokage @Telstra Telstra is da sole provider for my street and this **** constantly goes down 🤤🔫

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra So still no apology? Wow! I have contacted the billing team. If any money comes out of my account for a non-existent service, I’ll be straight off to the Telecommunications Industry Ombudsman. And I’ll report Telstra to my bank for a fraudulent transaction as well.

  • jai_music John (@jai_music) reported

    Rubbish Telstra 5G in North Parramatta NSW - 1 bar of 5g and zero data; Premium price for rubbish service! Cant wait for a competitor to add a tower in this area; will change all work mobiles in a heartbeat

  • Clubby_R8 Christine McDonald (@Clubby_R8) reported

    Well I did go to Telstra shop this morning and got half my issues sorted. But hubby's phone bill payments aren't sorted. I'm absolutely gobsmacked that Telstra won't accept cash money for payments. FFS 🤷🤦

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra can’t (or won’t) provide me an internet service - can’t service my building. But that didn’t stop them charging me for an internet service they are not and (supposedly) cannot provide. Telstra are the worst organisation to deal with - no common sense.