Telstra Outage Report in Melbourne, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
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Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
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Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
@Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.
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matthew craig
(@whatmsees) reported
from
Melbourne, State of Victoria
Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore
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Samuel Janda
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.
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Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
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Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!
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Blair Hughes
(@MrBlairHughes) reported
from
Melbourne, State of Victoria
@Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks
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Nial Finegan
(@NialFinegan) reported
from
Melbourne, State of Victoria
@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter
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abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
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Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
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Adam Eberbach
(@aeberbach) reported
from
Melbourne, State of Victoria
@jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nel Matheson
(@Bilbulbabe) reported
from
Maclean, State of New South Wales
@JulianBurnside My partner had an awful encounter at a Telstra shop yesterday. He queried when told they couldn’t see him for four hours. He just wanted to make a purchase which would have taken five minutes! His questioning this ended by him being asked to leave the store. He’s not happy.
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Simon 🔻🏳️🌈🇦🇺🏍️ - ✊🏻🇺🇦
(@Aussie_Enigma) reported
@Telstra So send me the form but everything else stays public. But, I don't understand what you need from me except that the network bloody sucks and I, like everyone else I know am over it.. I wonder if a class action lawsuit would make Telstra fix this pathetic excuse for a network?
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Music Fan 🐀
(@ballfartmonkey) reported
@telstra please ******* upgrade from potatoes I am about to lose my ****
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Simon 🔻🏳️🌈🇦🇺🏍️ - ✊🏻🇺🇦
(@Aussie_Enigma) reported
@Telstra Well I haven't changed my mind, I still want the problem fixed, so please do not insinuate that I've changed my mind, I stated clearly that I wasn't this public. I want it escalated but I want replies to be public because Telstra lacks accountability...
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Laurie Patton is The Lucky General
(@LJPatton) reported
For six months now I’ve been trying to have @telstra deal with appalling 5G mobile phone speeds. Had a friend do a speed test standing right beside me today - 140Mbps. Did my own test - 1.67Mbps. I’ve taken the phone to an Apple Store and they confirmed it’s a Telstra issue. 1/2
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amie17
(@amie17) reported
@Telstra thanks for being absolutely hopeless. Stuck overseas, roaming not working and the only solution your giving me is to make a call. How stupid are you!?!?!? #shitcustomerservice
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Liam Frank
(@BillyFrank1979) reported
I wish @Telstra would fix their pre- paid activation portal. 3 sims tried and a phone call to their call centre, and no one knows why there is a glitch. IT form created with a 7 day wait. Fun.
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Lexi❤️ Linuxminx
(@linuxminx) reported
@Telstra Hello telstra bot seem photo does help you understand problem lol
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Laurie Patton is The Lucky General
(@LJPatton) reported
2/2 Numerous chats with @Telstra operatives. Finally Level 2 technical experts confirmed it’s a “backend” issue that needs fixing. Multiple emails to the CEO and Chief Customer Advocate have been ignored. Bring back @davidthodey or @andy_penn. They cared about customers.
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Simon 🔻🏳️🌈🇦🇺🏍️ - ✊🏻🇺🇦
(@Aussie_Enigma) reported
@Telstra Read the tweet after this. I want everything here so the public can see it. I've been through the private resolution bullshit plenty of times and the network is still ****. I want to know why I can't even watch YouTube on my computer using my phone as a hotspot. 3G or 4G!!