Telstra Outage Report in Melbourne, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
@EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened
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Mattles Returns
(@zootymoose) reported
from
Melbourne, State of Victoria
@Telstra is lack of 4G a known issue on trains between Flinders st and Cheltenham stations in Melbourne
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder
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Ann Threlfall
(@annthrel) reported
from
Melbourne, State of Victoria
@Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
@Telstra No they were no help😤going to bed now hope it fixed by morning
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.
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Sophie Welsh
(@soph_welsh) reported
from
Melbourne, State of Victoria
@Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
All I want from @Telstra is a working nbn service. Just please.
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Gavin Lewis
(@gavinlewis89) reported
from
Melbourne, State of Victoria
@Telstra Thanks 🙂. I’m aware of the smart modem, but I shouldn’t have to pay to replace my existing Telstra supplied modem to work around a network issue. A free placement would be appreciated 😉
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Robert Nash
(@robertnash74) reported
from
Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
@OperationalInc1 @Telstra I was switched 24 Oct. was great got a few days. Then got this problem. Seems Middayish. Which wouldn’t be volume related. Tho the sms sends me messages that there are problems at 9am, when it is perfectly ok. Someone has really FU.
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emily ulman
(@millylala) reported
from
Melbourne, State of Victoria
@Telstra Maaaaany cooking tutorials later, my issue was finally sorted. But dedicrated isn’t a word, huh. Thanks x 2
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BKhawks70
(@BKHAWKS70) reported
from
Melbourne, State of Victoria
Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN
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Dean Moore
(@12_dean) reported
from
Melbourne, State of Victoria
@Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.
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Trevor Young
(@trevoryoung) reported
from
Melbourne, State of Victoria
I’ve never understood why Telstra started creating websites (for AFL and its clubs) - it’s not their core business and unsurprisingly they’ve never done it well, and that extends to its apps - I have two on my phone, neither work. 😔
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
@Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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😎
(@ussieoz) reported
@Telstra hi Telstra, could someone please contact me regarding my complaint about issues with my mobile service? I lodged this complaint in December 2020, I have been waiting for a resolution and no one has contacted me to provide a resolution. Thanks
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Digby Bamford
(@unenergy) reported
@PaulBongiorno @MikeCarlton01 Only possible with massive government help - Oz Postmaster General delivered newspapers for free or subsidized Thatcher gave him control over BSkyB after the UK gov't had spent millions of pounds Monopoly access to public network with Telstra. Yet he rails against gov't handouts
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Jonathan Crossfield
(@Kimota) reported
@R_Chirgwin Telstra website now updated to say there’s an nbn outage in the area and service won’t be restored until tomorrow evening. Sometimes, living in a futuristic digital wonderland isn’t as fun and convenient as they promised us.
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Dr XrayStip #crediblewoman #BLM 🌈 🧶☠️ ☢️
(@drstip) reported
@Telstra Thank you. I went to a Telstra store in person to fix the problem. All fixed now
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David Spez 🇦🇺 🇮🇹 🇩🇪
(@_spez) reported
@Lone_Deranger_ @OMGTheMess @Telstra Company loyalty is gone, so is customer care. Go where your money is listened to, simple.
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Cdbrown
(@BrowntownBrew) reported
@Michael99908062 @dag1 @MeckeringBoy They tried to get private companies to do upgrade but Telstra were the issue. Libs should never have sold off Telstra as a single entity. How do you suggest it should have been done considering Telstra that owned all the pits and pipes wouldn't participate in the upgrade?
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Dave
(@David50370439) reported
@Lone_Deranger_ @OMGTheMess @Telstra I switched to Aussie Broadband to get better customer service and so far it is excellent.
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Nixie
(@nixieandgoblin) reported
@telstra Another day and again my home NBN internet service isn’t working. Another day where even your call centre recording lady is totally glitching out. Another day where your AI bot messenger is totally unhelpful. I’m done I’ll be cancelling every Telstra service I have.
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justinepw
(@skoobs77) reported
@Telstra we have no internet. I’ve been lined up in the app on messenger 4 times and it keeps logging me out. I’ve been doing this for over an hour with no results at all. Appalling customer service. #telstra #nointernet #customerservicefail
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Sam A Heenan
(@samAheenan) reported
@Telstra Thanks for responding, Cas. The @Telstra service was moved from a previous address but, as you can see from the photo, there is no wiring from the central FTTB connection point to the actual unit - socket is empty! Have checked and no other possible sockets in the unit either.