Telstra Outage Report in Melbourne, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Andrea Scott
(@YAYASISTAR) reported
from
Melbourne, State of Victoria
@HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon
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🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆.
(@RodSwiftSJW) reported
from
Melbourne, State of Victoria
@hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898
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Drivering In Melbourne
(@uberinginmelb) reported
from
Melbourne, State of Victoria
@annie333333333 @Telstra Damn!
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Erwin van der Koogh
(@evanderkoogh) reported
from
Melbourne, State of Victoria
@girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..
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Simon
(@devilboy77) reported
from
Melbourne, State of Victoria
@Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@Telstra this is the staff ID of the person who is rude and not customer focus D869563
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Ian Roberts
(@ianjroberts) reported
from
Melbourne, State of Victoria
@telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService
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Oliver-Todd Hunter
(@OliveWahh) reported
from
Melbourne, State of Victoria
Now I just spent 20mins on the phone trying to speak to a manger who didn’t have the time to deal with my situation. Good work @Telstra, A+ at customer service from all of your team 👏🏽👏🏽🙄
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Liza✨
(@elizaalanz) reported
from
Melbourne, State of Victoria
@Telstra please fix your nbn so I can watch Netflix without it disconnecting every 5 minutes
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Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
I’ve adopted a new approach with @Telstra. When they stuff up a request I will cancel or downgrade something. After 4 chat sessions I was still getting stuffed around with a plan change. I cancelled the service. That’s $100p/mth not going to @andy_penn. Not paying for bad service
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Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
i decided a while ago that @telstra was no longer worth their high price and terrible customer service. during a lengthy call i told them i was ceasing the use of their services from that date. now, i have a(nother) incorrect bill from them. 1/2
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Trevor Young
(@trevoryoung) reported
from
Melbourne, State of Victoria
@digtoolsonline It’s not my day! @GeelongCats app doesn’t respond, so deleted it and am now trying to download from App Store. Of course, it won’t download (and it’s not an internet issue - I’m putting the blame on @Telstra - they’ve never really got this app business).
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Liza✨
(@elizaalanz) reported
from
Melbourne, State of Victoria
@Telstra I sent you a DM, (using my 4G because I’m in my bedroom and I don’t get wifi in there due to the horrid connection ) 😊
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!
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Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
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shauncampbell
(@dafoshowsc) reported
from
Melbourne, State of Victoria
@SJFoxy1979 @Jen2310 #wowoeful I never forget the game at Telstra dome
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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planet earth
(@planete27269145) reported
telstra denies all customers access to customer service @Telstra @Telstra_news if you phone 132200 computer voice says use website complain on website,your complaint is not dealt with and deleted ie cannot query bills amounts or plans,or plan costs,its illegalfraud #telstra
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Evan Lucas
(@EvanLucas_INV) reported
@Telstra your service could not be worse than it already is... on wait a (60) minutes yes it could - today takes the cake... I have never experienced this level of ineptitude #worstcustomerservice
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Munish Kumar Singla
(@MunishK65240809) reported
@Telstra I have put my case in TIO due to bad experience with Telstra
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Paz
(@Paz20514941) reported
@Telstra Is there a contact number I can use where a human would be able to help me? The virtual assistant is not satisfactory to chat with and I am no where getting close to finding a solution.
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Greg O'Connor
(@greg_oconnor) reported
Anyone had any luck getting #nbn product or service from @Telstra ? Been waiting more than five weeks for nbn connection, had technician scheduled between 8-12 today, waited... nothing. Can’t call because a machine answers and hangs up #help #noservice
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ricphillips
(@ricphillips) reported
The people moving into my old place can’t connect their internet. Why? Because for three days I’ve been trying to get @telstra to disconnect our service. And of course they can’t connect the new customer until I do. How is that awful awful company still in business?
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T.W.
(@twiddlekins) reported
@voltagex @Telstra Telstra are being ***** lately. Forcing my charges up from January. I need to get around to lodging a complaint with the ACCC come to mention it.
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T.W.
(@twiddlekins) reported
Telstra: "We're going to charge you $6/month more because **** you." Me realising they're abusing a monopoly position in regional areas and writing a complaint to the ACCC: Ok. You do that.
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Rob
(@RobskiNew) reported
@Telstra don't even give you the option of speaking to anyone anymore, "download our app and someone will pretend to help you via text in the next 6- 48 hours"
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Marcus Wong
(@aussiewongm) reported
@Telstra I recall reading somewhere the reason for this **** positioning is due to the location existing conduits - the new pits are bigger than the new ones, so when installed centrally on the conduit they impinge on the footpath. But surely there is a better solution?