Telstra

Telstra Outage Report in Cooroy Mountain, Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cooroy Mountain, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cooroy Mountain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cooroy Mountain, Sunshine Coast, State of Queensland 07/26/2024 22:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Cooroy Mountain, State of Queensland

Latest outage, problems and issue reports in Cooroy Mountain and nearby locations:

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • Truturns Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    @Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • Smash_N_LiamC3 LiamC[3] (@Smash_N_LiamC3) reported from Sunshine Coast, State of Queensland

    @Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • YaThinkN Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nostuforyou Stuart (@nostuforyou) reported

    @Telstra I'm having troubles activating my new service and your IVR keeps telling me to go self service myself and hangs up. Please help.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported

    @Telstra Oh piss off! Go look up my name and fix the problem you promised to days ago instead of cleaning your rep on the socials.

  • ElmerOlson Elmer Olson (@ElmerOlson) reported

    @Telstra Our Bigpond has been down for days. You don't answer your phones. What excuse will you give me for your appalling service?

  • matthewwall89 Matt Wall (@matthewwall89) reported

    @Telstra I'm trying to recharge my pre-paid service but keep getting a "something went wrong" message. Tried both app and website. I need to recharge by the end of the night or I'll lose my banked data.

  • comEtweet Nudge (@comEtweet) reported from Melbourne, State of Victoria

    What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

  • dand25 Daniel Michael (@dand25) reported

    @Telstra @andy_penn @Telstra This was booked in to happen at 2:30pm AEST , The CEOS Office Advised- India are not responding to his emails. . This is a problem! . Obviously no one is doing anything because you keep relying on offshore people to run Australian networks.

  • fallon_flame Caroline_RavenSlayer (@fallon_flame) reported

    @emmalineb94 How did you go getting your iPhone fixed?? Could you contact a phone company i.e. telstra, optus, etc that could help you?

  • acrosweller alison crosweller (@acrosweller) reported

    Hey @Telstra how is it that I can be chatting with someone on your app about my issue and then they disappear and I have to explain it all over again to the next person who picks up the thread. Don’t you have phones?

  • ElmerOlson Elmer Olson (@ElmerOlson) reported

    @Telstra How many people hang up each day on your useless 'help line'?

  • vemcomigobrasil Adriana Buzzoni (@vemcomigobrasil) reported

    @Telstra Hi Tori, nah... Tks. I had to call the business line to be able to speak with a human. That robot in the personals account line is terrible. You guys should be ashamed of making us going through it. It’s extremely frustrating running in circles and not getting anywhere.