Telstra Outage Report in Cooroy Mountain, Sunshine Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cooroy Mountain, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cooroy Mountain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (43%)
-
Phone (25%)
-
E-mail (19%)
-
Wi-fi (8%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Cooroy Mountain, Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cooroy Mountain, State of Queensland
Latest outage, problems and issue reports in Cooroy Mountain and nearby locations:
-
LionsTalk
(@LionsTalk) reported
from
Sunshine Coast, State of Queensland
@Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱
-
Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
-
LiamC[3]
(@Smash_N_LiamC3) reported
from
Sunshine Coast, State of Queensland
@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though
-
John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
-
Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
-
bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
-
Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
-
Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
-
Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
-
Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
-
John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
-
ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
-
Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
-
Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
-
Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
-
Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
-
Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Jessica
(@jessandrobert) reported
@Telstra @ScottMorrisonMP maybe don't leave an entire farming community in limbo with no reception for 12+ hours and have the call centre based in India where they can't help us #auspol
-
Scott Donnelly
(@SkotiD75) reported
@demicker @jhnmcgnly @hamishcarton Telstra customer presale. Rest of the tickets are on sale Friday
-
Danielgutho
(@danielgutho) reported
@Telstra Telstra has one of the worst reception now.. would not even bother!
-
John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
-
Scorpionelite
(@Scorpioelite254) reported
@exdeenine They get a lot of people there. I got a call once on a train from a scammer and i put him on speaker because it was loud on the train and he said i was with telstra. I’m with vodaphone. Me and two strangers bullied him for scamming until he told us to “**** off”
-
Digital Manifesto: Ellen Cresswell
(@ManifestoDigi) reported
@Telstra my elderly parents have had problems with their NBN for two months but your support team isn't helping. I just called your contact centre and got cut off. help!!
-
John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
-
Mark A Gregory
(@_markagregory) reported
@iTnews_au Hey @Optus, isn't the solution to bundle OTT? This way you can charge more and consumers get a discount on the OTT. Build the relationships and offer more than the bare bone accounts available. Also, this approach might help to move away from data charges #auspol @telstra
-
Danielgutho
(@danielgutho) reported
@Telstra I have had trouble for the past 6 months, have a 21ultra, changed sim twice, no issues with phone as other telco provider works great, put telstra sim in, and get 1 bar at best all around sydney, unless ur standing under a telstra tower.... reception in oran park Sydney. Shocking
-
Monique 🌸🌸
(@mmontyj3) reported
We possibly have the worst internet possible through @Telstra . On/off all day and Telstra says it is fine. Well after a 30+ year relationship with Telstra we are done i need recommedations for very reliable internet. Please help #internetdown #internet #telstra