Telstra

Telstra Outage Report in Cooroy Mountain, Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cooroy Mountain, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cooroy Mountain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cooroy Mountain, Sunshine Coast, State of Queensland 06/15/2024 06:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cooroy Mountain, State of Queensland

Latest outage, problems and issue reports in Cooroy Mountain and nearby locations:

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • Truturns Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

  • BarrowcliffeR Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, State of Queensland

    @drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • macnizel macstocks (@macnizel) reported from Sunshine Coast, State of Queensland

    @Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • SarahKneale12 Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, State of Queensland

    @IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ally_oopa Al (@ally_oopa) reported

    @Telstra Sure, but in the meantime, it needs to be made safe. At the moment, the cover could fail totally at any time and cause an accident and injury.

  • alex_anders Anders (@alex_anders) reported

    @georgie874 I just went to a yearly plan with boost. Paying 110 a month for two Telstra plans was ridiculous. Less data so gotta manage that but now paying $300 for the year and I still get 5G on Telstra network lol

  • patricklagana Patrick Lagana (@patricklagana) reported

    @Telstra This was the number I called where i spoke to someone who wasn't able to help

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra I know so many ppl that say that say your stores and customer service is dumb af your getting worser of l8

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra And your customer care and stores are just as dumb

  • TaleiElu Talei Elu (@TaleiElu) reported

    Day 5 of an expected 12 day @Telstra internet outage in Seisia in remote Cape York - an area with limited cell coverage. Remote Indigenous communities and businesses constantly coming up against challenges simply because of poor investment in enabling infrastructure.

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra You guys are a joke even if you guys try to help you never fix the issue

  • pigeoninsky Toan Nguyen (@pigeoninsky) reported

    @Telstra It's quite terrible service as I didn't pick up that call but still have to pay roaming fees.

  • 86Sk8 thebigbadwolf (@86Sk8) reported

    @Telstra A big **** u Telstra every 5 seconds I can’t here ppl and other problems on my phone I pay for a plan and it plays up

  • patricklagana Patrick Lagana (@patricklagana) reported

    @Telstra After 2 hours online with you guys I have been told that my modem is faulty and it needs replacing. This is exactly the same issue I had around a year ago. However last year, I was able to go to my local Telstra store and pick up a replacement modem with no issue at all.