Is Telstra having an outage in Tamborine Mountain, Scenic Rim, State of Queensland?

@NBN_Australia & @Telstra It’s Now Been Three Days Our Landline Phone & Internet Have Been Down with your So call customer service reps not bothering to get in contact when they say they will!! Bit Hard without a Landline Though #NotGoodEnough #JustWantItFixed

@Telstra Thanks but all useless. Unable to call other cell phones at Telstra network and your systems says no outage. All calls fails

I am not complaining, I use to own a Telstra pocket message service, they they defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages. (word corrected)

I am not complaining, I use to own a Telstra pocket message service, but the defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages.

Day 6 of no internet, cheers @Telstra your website changes the proposed fix time from a couple of hours to 2 days on a random basis. Honestly the worst service I've ever received. Shocking.

@goose2448 @RSHunter71 Lol or find another ****** hah I am not too fond of Samsung's products either or provider phones like optus or telstra too much crap I like clean OS which I will give Apple credit they don't let the telcos bloat em too much down here

@Telstra still no freaking internet at 4153. No phone call backs..no info on outage site except it says a phone problem. There's no phone problem..its the freaking internet. You're driving me insane.

@Telstra That's the number i rang this morning. They said they had to have call backs because their system was down. They never called back. The internet is off and on every 5 minutes. I'm not ringing again today. I'm bloody fed up. No tv..no computer..running out of phone data.

@Telstra Yes. Well Idid all of that..as I always do. Says we have an outage affecting our phone line..which is working just fine btw. Did the usual stuff..no good. Rang Telstra who said their system was down and they'd call us back.6 hours ago.nada Thnks for the patronising b.s tho.

Seriously @Telstra internet outages from Friday to Monday last week, and get home from work today to find outage again, and again not sure to be fixed for 2 days. How the hell am I meant to work from home. Shocking service

@FiiSHED_ @Mac_is_trash @Telstra When I said multi GB I meant gigabyte not gigabit that’s what I was referraing too haha. My bad with wording. In the workshop I was at they reckon up to 10GB/sec

@weedo04 @Telstra Shit also

@joannejacobs @Telstra Yeah yesterday was bad

@jessfraz Ugh my parents did the same thing! Disconnected the $200 awesome router I spent a week setting up and connected the shitty Telstra one instead just because Telstra's tech support can't cope any other way. It's Telstra's fault they get 0.8mbps not the router!

Bloody @telstra are useless!! We've had so many outages, they won't give us a back-up modem even tho others pay less but get them automatically because they're not stupid enough to stay with the same stupid company!

@Telstra Matthew I’ve been on your 24x7 chat all night and your social media team have failed to resolve the Enquiry, so not sure how you can help.

@Telstra Yup there the numbers I’ve used and the problem is not fixed. Need someone higher up the food chain who doesn’t just tell me the same thing ‘put all your contacts as “safe” contacts’. Not the answer. Hasn’t worked. Fail @Telstra

Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

@Telstra I have never been given a fault report

@Telstra I been paying for my internet for 18 months and it has never worked and when it does it’s very slow and has interfered with my business. I have called about the problem several times. Now all I get is would you like to disconnect.

@Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

So I call @Telstra twice in the last 2 weeks with internet problems and they keep asking would I like to disconnect the service and go elsewhere instead of helping. Great customer service 🙄

@Telstra my business phones are diverting to a mobile phone number that we have asked you to remove multiple times. That Mobike is overseas. Your support line says 20 minute wait. My customers cannot call me. We need help NOW.

This is hopeless. I expect we won’t be charged fees for a service Telstra has failed to supply for more than a week.

@Telstra Have an Australian customer service member call me. I have lost patience with Phillipines based call operators not being able to fix this.

@JustMyselfDeb @Telstra I can’t wait for @google loon or any other comparable system to change the face of telcos as we know it. The problem is that they’ve forgotten the customer. They’ve built processes for internal efficiency not for customer experience

@Telstra Simply porting a mobile number from my business account plan to my personal account plan. After following the exact steps given by several support staff over two weeks I get to the final step to be told it can’t be done. Now I have two plans & still no ported number

@Telstra_EntGovt I’ve never seen anyone smile while using #Telstra Calling.

@Telstra I have an NBN and Foxtel Cable outage - Any outages in Mt Gravatt East, 4122.

@Foxtel I am getting no signal - I stay in Mt Gravatt East, 4122 - No outages are listed on the Telstra site - I have cable foxtel

@Telstra nbn internet and foxtel via cable are both down for me. I stay in Mt Gravatt East, QLD

@mogg67 @Telstra Ongoing for ages Helen. So over it. I don't even bother calling them anymore. Terrible service.

So there is an outage in my area and Telstra cannot tell me when the service will be resumed. That's great eh? Can we put my account on hold then? Good fanks @Telstra

@iamatboy @Telstra No. Foxtel keep sending me texts saying there's an outage. No shit Sherlock. This we know.

Hey @Telstra is there an internet outage at Moggill 4070?

@Telstra Done all of this, still running very slow on mobile back up

@Telstra Is there HFC outage in Camp Hill Q4152? One website says yes, other says no. No WAN light on cable modem. Rebooted still no go. Has been down since this am says back on 7pm 30th. You're kidding? Tethered to phone atm but that costs. Free data on phone till it's fixed?

@PrincessPark7 @Telstra Do you have it yet? We've had nothing but problems since it went in.

@PrincessPark7 @Telstra I waited 3.5 hours for them to turn up today. They didn't come. Apparently fixed the problem out on the street. Noone told me til I rang them. Not happy Jan!

@paulcaruso2 @Telstra I know. I'm waiting for them atm. Ever since they rolled out the NBN it's been shit. Drops in and out all the time.

Faaaaaaaark! Life was so much easier without the internet! Technician coming tomorrow for temporary patchup. Telstra is shit.

About to commence a worthless conversation with some poor soul @telstra Internet dropping in and out always. Sigh. FIX IT!!!!

@telstra Platenum... complete joke! Net dropouts for weeks, today’s Platenum service appointment didn’t turn up! Apparently, no record in their system, so another 7 day wait for a ‘hopeful’ repair! #Dissatisfied #UnhappyFamily #Stress

@Telstra It says there’s no outage found in the area. But my data still not working. Same thing happened when I got back from my holiday.

@Telstra internet connection is down, no reported outages on your outages page - this happens at least 3-4 times a week. customer service had an obscene quoted wait time. any news on outages in Runaway Bay?

@IanNearhos @Telstra @TPG_Telecom @iiNet Been very happy with @Aussie_BB, great customer service. Even when we had bad teething problems with NBN (not Aussie's fault) they were very good at pursuing solutions.

@R_Anthony_Lee @Telstra Ours has been horrible since day 1. 12+ months now.

@bimmyjartel @iiNet We've always had issues here with Telstra. They use old equipment, therefore it constantly fails. I wish you luck too.

Telstra admitted to modem issue. Fixed..... til next time.......sigh!

@telstra day 5 of no cable internet at Labrador 4215. Outage page says there is a problem with the nbn network. But I’m not on nbn. What gives?

@Telstra why are you people telling me there’s no outage in my area, when me and my neighbors have no internet or foxtel

@Telstra your faulty website charged me twice for a re-charge - though both times I got an error message saying the charge hadn't gone through as the website was down. It was late at night, overseas and your agent was thoroughly unhelpful. SR 1-1813989970076. Pls resolve ASAP!

@lmbva @FatherBob @Telstra are hemorrhaging customers. Make an issue out of it with customer service, say you'll walk. *Poof* - a $15 credit to your next bill. I gave it to them about this years ago and despite semi-regularly forgetting to pay on time have never seen a late fee since.

I assure her that I gave them the information they required. After she checked my account she confirmed there were no notes or notifications provided to @Telstra that @NBN_Australia closed/disconnected my service with them. Then I asked what is happening with my complaint.

@Telstra The thing is I “never” get anywhere close to the typical speeds ever.

@Telstra I do understand that, but when I bought the service I was promised 30mbps. And 5mbps is not even close to 30.

I really am hating how shit my reception is on these trains like Idk man telstra what ylu doing normally it aint this bad

like **** telstra and **** selling the house i’m restless i just want to move already pls

@Telstra Hi @Telstra I tried filling out your problem report form but couldn't load the location page due to inadequate data service availability on the train. So I'm hoping this tweet goes out successfully.

@thefootyfrank @Telstra Onya charlie, you are just the sort of victim that scsmmees would love to get onto. I hope it never happens to you.