Telstra Outage Report in Tamborine Mountain, Scenic Rim, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Tamborine Mountain, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tamborine Mountain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Telstra
Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (25%)
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E-mail (19%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (1%)
Live Outage Map Near Tamborine Mountain, Scenic Rim, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
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| Gold Coast |
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| Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Tamborine Mountain, State of Queensland
Latest outage, problems and issue reports in Tamborine Mountain and nearby locations:
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Wong
(@TheWongIdentity) reported
Hey @Telstra all the lights are on but no one home (ie no connection) Modem reset X2.. Troubleshooting says service restricted & directs to payment number.. but account is up date?
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suey Mac
(@sueymac) reported
Dear @Telstra - what the actual **** is wrong with you? You have (seriously) 1 job... to provide a communication carrying service. Why do I continue to pay you when you fail day after freakin day? Not happy, Jan!
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uptheelephantandroundthecastle
(@jacquiseabourne) reported
@JaneCaro 👏👏👏enough provide good service Telstra Medibank all Banks Then we might provide bloody feed back
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Vlad Lasky
(@VladLasky) reported
Telstra tips for high availability: 1. If an outage isn't reported, it never happened 2. Therefore, make it tedious for customers to report outages 3. If the outage was reported to the 'wrong department', it wasn't reported. 4. Assume all problems are due to customers' mistakes
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JM
(@iamjohnm) reported
@Telstra, do we have an issue in Shell Harbour with NBN? #Telstra
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Adrian Baker
(@AdrianB63952445) reported
@kayosports_help @Hootas16 Problem is I only have big screen via Telstra t box they ain’t a ch 501 feed on that so stuck with it crashing back to Home Screen every 10 mins then it won’t pick up live play gave up watching in the end
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Damien
(@redsash1993) reported
@Telstra You won’t do phone calls. Robot chat is useless. You are ~2 days behind on Twitter & you have not responded to our ongoing Telstra Message conversation in last 6 hours (after texting back and forth for 1 hour so not like I was at the back of the queue). WTF is going on?
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Damien
(@redsash1993) reported
@Telstra @27Frendy Matthew - maybe someone from Telstra can tell customers what is going on. I’ve waited over 4 hours today (and still waiting) to hear back from someone on the Telstra app after spending 1 hour trying to deal with a problem that would take 10 minutes on a phone call.
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Master-Synaps
(@Master_Synaps) reported
@Telstra 10 days now. I phone but just get the automated response tree that gives me the run around and then cuts me off. I can't find a link on your website that will solve this either. I have damaged vocal cords so your voice recognition stuff doesn't work well for me
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Damien
(@redsash1993) reported
@27Frendy @Telstra Matthew - maybe someone from Telstra can tell customers what is going on. I’ve waited over 4 hours today (and still waiting) to hear back from someone on the Telstra app after spending 1 hour trying to deal with a problem that would take 10 minutes on a phone call.