Telstra

Telstra Outage Report in Mango Hill, Moreton Bay, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mango Hill, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mango Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mango Hill, Moreton Bay, State of Queensland 03/19/2024 00:00

March 18: Problems at Telstra

Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Mango Hill, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mango Hill, State of Queensland

Latest outage, problems and issue reports in Mango Hill and nearby locations:

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • Timothyjgraham Tim Graham (@Timothyjgraham) reported from Brisbane, State of Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • kevdee4 Kevin Rankin (@kevdee4) reported from Brisbane, State of Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • francisd62 F Oblomov Chalmers (@francisd62) reported from Brisbane, State of Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • Mcali4 liz franklin (@Mcali4) reported from Brisbane, State of Queensland

    @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jasfrosty44 Jafrosty (@jasfrosty44) reported

    @Telstra ahh good old Telstra. I have had no service,no data unable to send texts or receive them, unable to get calls since Christmas Eve. As soon as I can get to an Optus store I will be closing my account with Telstra, so over paying for a service that is not being provided.

  • AlexTho91319114 Alex Thomas (@AlexTho91319114) reported

    @Telstra Email difficulty!!! Yes. They have not been able to resolve! They asked me restart the application and try other applications etc! and offered to forward all emails to another emails. They said that @Telstra is aware of the complex!!! Problem and working on a fix!!!

  • p4ndr_ 2022, but it's just the bad bits (@p4ndr_) reported

    @sandylanceley telstra have consistently reduced service while increasing prices. they were handed an artificial monopoly by the government w/NBN. also, refer CBA and MBP. Both had competitors well before privatisation, and both *sectors* are now objectively far worse for consumers.

  • adamdoherty31 adam doherty (@adamdoherty31) reported

    @Telstra @Telstra this is an absolute joke! Your “outage” page is showing no issues but Im getting 0.2mb download speed. You need to fix this crap. We are paying for services you can not provide. We have a smart modem but because of the crap mobile service, 1 bar at best, it doesn’t work

  • Hypotenous_ kanye west (@Hypotenous_) reported

    @Telstra why is your wholesale network limited to both 100mbps on 4G & 5G?

  • Kyphini Kyphini (@Kyphini) reported

    Dad’s internet in the bush is better then our is a residential area 😢 Telstra sucks compared to starlink atm

  • adamdoherty31 adam doherty (@adamdoherty31) reported

    @Telstra Our account that I have been authorised for years! This is ridiculous and we will be looking to move all our services to another provider due to the total lack,of service and care. 3 days now with no internet, constant no mobile service it is disgusting

  • adamdoherty31 adam doherty (@adamdoherty31) reported

    @Telstra 13 hours later and still no end in sight to this outage, thanks @telsra!

  • HurricaneGrill1 Attsa Matta for you (@HurricaneGrill1) reported

    @Telstra it’s now 4 days without service still no one can tell me what the problem is it when it will be fixed - going around in circles without an adequate response - extremely poor service

  • KetyFolf Christmas folf 🔜 FurDU 2023 (@KetyFolf) reported

    @NathanWolfo Well the reason it might be different in NZ is Vodafone brought telstra NZ so it's a telstra built network but it changed now and in NZ it's not Vodafone it's One NZ