Telstra Outage Report in Athelstone, Campbelltown, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Athelstone, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Athelstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (21%)
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Wi-fi (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Athelstone, Campbelltown, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Athelstone, State of South Australia
Latest outage, problems and issue reports in Athelstone and nearby locations:
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tracey nicholls (@traceyn2016) reported from Adelaide, State of South Australia
@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra
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Adam Fitzgerald (@AdamJFitzgerald) reported from Adelaide, State of South Australia
I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕
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Lady Pooh (@LadyPoop2) reported from Adelaide, State of South Australia
@erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!
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Sullie (@SullieLore) reported from Adelaide, State of South Australia
@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Sullie (@SullieLore) reported from Adelaide, State of South Australia
@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.
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Geoff Thomas (@AxantCorp) reported from Adelaide, State of South Australia
@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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Sascha Frost (@sascha_frost) reported from Adelaide, State of South Australia
@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia
Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo
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Mike Newbound (@newbound_mike) reported from Adelaide, State of South Australia
Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!
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Sullie (@SullieLore) reported from Adelaide, State of South Australia
@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, State of South Australia
Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept
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Kerri Cliff (@fresheyrephoto) reported from Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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FOOKYM (@KymPlatt) reported from Adelaide, State of South Australia
Hello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .
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LeighKay (@leighkay881) reported from Adelaide, State of South Australia
@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.
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Ingo Koeper (@ikoeper) reported from Adelaide, State of South Australia
So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, State of South Australia
For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed
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Prune McSwollen (@chalkwhitehands) reported from Adelaide, State of South Australia
@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
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tracey nicholls (@traceyn2016) reported from Adelaide, State of South Australia
7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Daymaker (@austPerfect) reported
Hey @Telstra would you like to lose a customer of 17 years?
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emily 🌿🐝 (@mudkipscience) reported
HEY @Telstra YOUR SMART ROUTER ******* SUCKS I JUST WANT TO SET MY OWN DNS *WHY*
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rebekah (@rebekah41451440) reported
@Telstra Our 4g service has become very ordinary over the last few weeks. Is there a problem with the towers? We live on Adlers Lane, West Wyalong.
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Tony Rizzotto (@VinniesCasula) reported
As the first goal is scored in the #FIFAWorldCup #QatarWorldCup2022 can @Telstra let customers know that they will have no service in @clubmarconi1958 just like the last 3 days but they insist there is no problem. #Goal disallowed
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Arbi Asadoorian (@ArbiAsadoorian) reported
@NBN_Australia @Telstra YOU BUNCH USELESS IDIOTS WITH YOUR STUPID NETWORK AND INTERNET CONNECTIONS!!! Absolutely disgusting!!!
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Likmah Bitz (@LikmahBitz) reported
@Telstra Hi guys, recently moved house and you have given me a new Gen3 modem. Unfortunately doesn’t support myGen2 extender that I have from you
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Jereddy Grant (@AEddy6087) reported
No better way to find out how much NBN and Telstra don't give a **** about their customers than to live in a small town going through a major flood event.
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Daymaker (@austPerfect) reported
@Telstra Telstra sent me a text message advising I had turned off Face ID. Asking me to call if I hadn’t. Your AI then spent 3.5 minutes not understanding my requests before putting me 45-60 minutes of wait time. Has there been an issue with privacy and account data?
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ƎSOႧ∀ΛⓄⓀɪʟʟᴜᴍɪɴᴀᴛɪ † The Truth (@ovadosepeace) reported
the telecommunication ombudsman himself threatened me personally when I spoke to him about Telstra and mentioned their involvement in me targeting which I had several problems with .he sent a veiled threat words to the effect I dont want to report this to the police or else