Telstra Outage Report in Raymond Terrace, Port Stephens Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Raymond Terrace, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Raymond Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Raymond Terrace, State of New South Wales
Latest outage, problems and issue reports in Raymond Terrace and nearby locations:
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales
@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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steve jones (@steveway7) reported from Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Cat (@CatchyAnt) reported
Hey @Telstra. How about rewarding me with 12 months of Kayo for my decades of loyalty rather than throwing it at newbies? 🤔 Might be time to see what I'm worth as a 'new' customer elsewhere.
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Joseph 🇦🇺⚽️ (@thfcJoseph) reported
just had david from telstra ring up. glad to hear he’s wanting to fix my internet!
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David Power (@david_power2013) reported
@sbxr @DoctorKarl Internet was substandard beforehand due to privately owned Telstra failing to upgrade the network so they could maximise shareholder value and executive bonuses.
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Cdbrown (@BrowntownBrew) reported
@TronaldRump @DoctorKarl @Telstra And Sol Trujillo who was head of Telstra at the time and hated ALP didn't want to participate in upgrading their network with gov funding unless they could set there own access prices and kill off any competition #nbn
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Lozzy. (@LaydeeLala__) reported
@LexGear @Telstra Have you been successful with this still Luke cos I’ve absolutely had enough of this Autopay crap that they’ve forced upon us all. As soon as this contract is over I’ll be moving everything over to a competitor.
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Michel (@soragon) reported
@SteveWoosnam @sbxr The NBN shouldn’t have existed in the first place. There’s no easy way out now. It took two decades to undo the damage from Telstra.
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Getulio (@ProfGeGe) reported
@Telstra you are definitely the worse phone and internet provider in the whole world. A month trying to fix my it and once it was discovered the problem was the modem now I need to start a new quest to get a new one. Btw, your app gave me a deactivated number! Shame on you!
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M (@witchcliffe) reported
@RoadknightThe **** Telstra
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Daniel O’Neil (@Dan_Iel78) reported
@Telstra @kyms355 Far out mate that surprises me. I’ve always had good reception/service with Telstra but rubbish prices.
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PenMisanthropist 🏳️🌈 (@Penfanackapan) reported
. @Telstra Hi, Why are ppl coerced in your stores now in order to purchase anything? Forced to wait, sometimes for hours, to see a CS, before they can buy even the most basic of items, or a phone outright? It's the worst CS ever. Can't buy anything. @acccgovau this coercion?