Telstra

Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Plattsburg, Newcastle, State of New South Wales 02/05/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @FraserWatt16 @Telstra I think we're actually agreeing? Your point is my point, too. They're so keen to be 'efficient' that they're actually hurting themselves in the process. Measuring the wrong things, which leads to poor outcomes.

  • thatjuicyzulu Melusi (@thatjuicyzulu) reported

    @Telstra Oh and I registered a complaint on 29 October and was told someone would be in touch in 48-72 hours. That was 276 hours ago and no one has been in touch. This is easily the worst customer experience of my life.

  • ExotikaExotika1 Exotika Exotika (@ExotikaExotika1) reported

    So disheartening when a big organisation puts a small businesa through stress, anxiety, wastage of resource.. @Telstra worst service!!! Worst experience.. almost an year, 98 calls, all the time that I could have spent in nurturing my business, spent in chasing to fix! @andy_penn

  • ietsystems Brian Wilson (@ietsystems) reported

    @Telstra Stop the bot and offshore message centre BS & just communicate! I'm sitting on a hill out of town trying get sense out of the Telstra App & all I get is an offshore message centre that cant even refer the issue to someone in AUSTRALIA - we're an hour from Melbourne!!!!

  • Coombs66 Watson (@Coombs66) reported

    @AlboMP Yes we trust Labor to ‘fix’ the NBN; but can we have a commitment that you’re not going to sell it to some ****** private consortium just after the tax-payer has spent billions? John Howard sold Telstra like a bloody idiot, we don’t expect the same stupidity from Labor.

  • GJBSnodgrass Geoff of Hackett (@GJBSnodgrass) reported

    @Telstra Hi Kunal, thanks, but unfortunately our attempts to sort this out remotely on mum's behalf have just led to more confusion & stress. We just want @Telstra & @NBN_Australia to provide a service that supports older ppl to live independently, stay connected & not put them at risk

  • CirclePoint4 CirclePoint (@CirclePoint4) reported

    @Telstra I would say it has to do with cost of decomissioning vs ROI on cheap marketing ploy. Telstra has one if the most predatory business cultures in Australia, this is not being done to help people.

  • maximum_turmoil Maximum Turmoil (@maximum_turmoil) reported

    @telstra just discovered you've forced all accounts to data share with no ability to turn off. Great, now kids accounts can chew up all the parents data. I'll be switching providers, along with selling all my shares based on your idiotic denial of customer flexibility. #Clowns

  • FraserWatt16 Fraser Watt (@FraserWatt16) reported

    @TMFScottP @Telstra 3/ The nett outcome is that people on the front line are no longer allowed to think for themselves and are totally constrained from provided best-in-class customer service by that very "System and Process".

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra It is no surprise who is wrong when you send them the screenshots of the messages. After spending 9 1/2 hours with support, they say they'll lodge the complaint....but dont. You chase it up and there is no record, so they say they'll lodge the complaint....and dont