Telstra

Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Plattsburg, Newcastle, State of New South Wales 06/15/2024 07:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PookieVanHeyson Miss Trish (@PookieVanHeyson) reported

    Hey @Telstra Chat function has left me hanging for 1.5 hours. Responses between posts are taking approx 15 minutes and now dude says he can't address the issue and needs to transfer me to a colleague. Looks like he's cut off convo without connecting me. Can't they just call me?

  • ParzivalPimo Parzival PIMO (@ParzivalPimo) reported

    @jamessfoster @Telstra I was very interested until I saw on Voda network, sadly they barely have any coverage where I am

  • EmmitVoice Emmit Voice (@EmmitVoice) reported

    @telstra how is it even possible that our new NBN is way slower than our adsl was? Between 9-10pm it is impossible to watch Netflix. But hey at least you’re getting extra money each month now. Worst telecommunications company in Australia.

  • Coldy65958610 Coldy (@Coldy65958610) reported

    @Telstra Im still god dam waiting and still can't get any help what kind of service charges you to do it yourself and it won't work

  • danking265 Dan King (@danking265) reported

    @Telstra It’s a mobile plan and it’s been like this for a while. Why not start caring about people in the country areas for once instead of pushing this 5G crap

  • unclechunt UNCLE CHUNT ⏺ Join the Chunt Corps! (@unclechunt) reported

    @NBN_Australia Yeah that outage checker for NBN says there's none as well as Telstra but I'm getting the downstream green light keeps blinking on the NBN box and then resets itself after a while. Apparently someone is booked to check the line tomorrow morning but we'll see.

  • ferparra Nando 📈🇦🇺🇦🇷 (@ferparra) reported

    @ByrneNick On @Telstra you can't even setup your voicemail to skip the welcome message, which help spammers confirm your identity. I'm redirecting all non-contacts to voicemail (thanks, iOS!) and blocking those that are retrying multiple times a day.

  • DustyCynic DustyCynic (@DustyCynic) reported

    @Telstra FIVE MONTHS and Telstra still hasn’t delivered my NBN. Telstra even ingnored a deadline set by the Ombudsman. This company is impossible to communicate with as a customer. Avoid. @TelcoOmbudsman

  • ANZChristianV Christian Venter (@ANZChristianV) reported

    @Telstra A simple update on the issue and resolution time would be nice. What page do you refer to ? Trying to find an update is like a needle in the hay stack.

  • davidzimbra David Thomasson (@davidzimbra) reported

    [1/4] @Telstra I recently spent nearly 5 weeks trying to get ADSL installed, including over 15 hours wasted on installers that didn't show up and about 15 support calls. Hugely frustrating experience with no proactive communication from Telstra - I had to continually call to...