Telstra

Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Plattsburg, Newcastle, State of New South Wales 01/19/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BatmannRupert Rupert Batmann Bouckaert (@BatmannRupert) reported

    @Telstra No I haven’t Tori. But what are going to say- restart my phone , my brand of phone , is blue tick phone still relevant. Wow 5G coming out. We barely get 3g let alone 4G. Cel-fi boosters help but at my cost I’ve spent upto $15k on house and vehicle versions. ??#hopeyourhumannoybot

  • RoeJoga09488483 RoeJogan (@RoeJoga09488483) reported

    @Telstra Telstra and internet good joke. **** drops out every few days for no reason. 250 a month. I will be changing providers shortly coz this is bullshit

  • FinanceSavvy1 Squires70 (@FinanceSavvy1) reported

    @Telstra Telstra business Australia. Where can I call to speak with someone and not spend hours being transferred around to the wrong departments. I have a phone and no number for my plan! Help!

  • brettjarrah Brett Solway (@brettjarrah) reported

    @Telstra If you can get @Qantas to answer their phones, respond to D.M’s, or fix the web site, I’d be most grateful.!👌

  • anaaraat adam (@anaaraat) reported

    @Telstra hey telstra, why is your customer service so ****

  • DiSlattery Diana (@DiSlattery) reported

    Could not go into the @Telstra store because I didn't take the jibby jab. Came home to my desktop & got the best service on Telstra chat-

  • Charmainemay_ ً (@Charmainemay_) reported

    So apparently there’s an outage in my area and my nbn won’t work until Dec 8?! Wtf @Telstra @NBN_Australia 😩😩😩

  • tinkying bulbous (@tinkying) reported

    @lLiamDavies @CFlensburg @JulieCollinsMP Copper is undoubtedly the reason that the NBN sucks, tradies being lax is irrelevant, full FTTP is what we needed and it's what we still need. Selling telstra was retarded, buying the copper back for the NBN was retarded, the LNP ruined the NBN and it needs to be made FTTP

  • HYP3RSTRIKE Hyper (@HYP3RSTRIKE) reported

    @dippizuka Another one was receiving a random modem in the post and asking Telstra why they were sent it. "Yeah we sent you a modem incase you want to go with us. If you do, just plug it in." On the back end, they'd already churned their PSTN/DSL service to a VDSL2 variant like FTTN.

  • DeejayDenz92 Denz (@DeejayDenz92) reported

    @Telstra is there an outage in Minchinbury area? 2770 (cable) Your outage website says otherwise, but I have had no f**k'n internet for 2 days!