Telstra

Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Plattsburg, Newcastle, State of New South Wales 12/10/2023 00:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Plattsburg, Newcastle, State of New South Wales

The most recent Telstra outage reports came from the following cities: Maitland, Newcastle, Holmesville, Loxford and Duckenfield.

Loading map, please wait...
City Problem Type Report Time
AustraliaMaitland Total Blackout
AustraliaNewcastle Internet
AustraliaNewcastle Internet
AustraliaNewcastle Internet
AustraliaMaitland Phone
AustraliaNewcastle Phone

Community Discussion

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Telstra Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SaeidValipoor Saeid Valipoor (@SaeidValipoor) reported

    there is outage with NBN in Cherrybrook while both telstra and nbn site say there is no outage. again with a small storm some area like Cherrybrook or kellyvile don’t have internet and castle hill no power. this means when they design with no incedient mamage. Disappointed #nbn

  • SimonJo82194327 DarkandStormyRum (@SimonJo82194327) reported

    @AlanBixter That’s funny, we are with Telstra and live in Townsville and we don’t have problems like that. Maybe you might consider selling up there and relocating back here

  • PJusername Paul J (@PJusername) reported

    @Telstra Thanks for the quick reply I logged in a few weeks back, but it took many attempts as I would get similar errors

  • krazykitkatm Kat(rina McD) (@krazykitkatm) reported

    @David_J_Harley @AlanBixter We're in the far northern suburbs of Sydney. Always funny watching Telstra people walk up the street with their phone held high, searching for a signal. Our mobile signal has improved, but have friends in Berowra who have no mobile signal.

  • imwilliamng William Ng (@imwilliamng) reported

    Was shopping for home internet options with @Optus but thought of comparing with @Telstra whom I have been on their mobile plans for 6 years. Boy, I was told by Telstra they can't help me today but to come back on Friday (5days later). Asked me to take leave if I want an appt.

  • Crissie_D88 Christina Daley (@Crissie_D88) reported

    @Telstra how do I lodge a complaint? I have been having the worst experience trying to upgrade my handset. They happily took my money to pay out my current handset. But then I have been hit with every delay, excuse, fault, system error known to man. It has now been three weeks!!

  • honestyandhumor Kate (@honestyandhumor) reported

    @davidjmsamson Only justice I’m aware of is some people being able to return to jobs 12-18 months after mandates were introduced. Nothing positive for many private & public roles still (crazily) mandated in Vic (eg. coles. Youth justice. Vic pol. Telstra customer service. child protection +)

  • AlanBixter Alan Baxter ♛ (@AlanBixter) reported

    resulting in insufficient signal for the @Telstra modem backup wifi solution for the mobile phone. Now the modem has a backup strategy, which is that it contains a mobile chip, so that it can use the phone signal when the NBN is down. /4

  • DarkMatterzine Dark Matter Zine (@DarkMatterzine) reported

    @AlanBixter The Telecommunications Industry Ombudsman is FANTASTIC. I’ve complained to them periodically, including several times about Telstra when I lived in Lyndhurst (Melb). Every 2nd month they got my bill wrong and refused to fix it until TIO...

  • AlanBixter Alan Baxter ♛ (@AlanBixter) reported

    @Annonnymouse55 @Telstra It used to be impossible to get a signal right outside the GPO...