Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Plattsburg, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (51%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Plattsburg, State of New South Wales
Latest outage, problems and issue reports in Plattsburg and nearby locations:
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Ken Moore (@midii) reported from Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Lenny (@fat_lenny) reported from Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cooper (@mchlcpr) reported
@Telstra @FOXTEL_Help @foxtel NBN Internet and foxtel have crashed in postcode area 3189 right on 9pm AEDT. Please explain and fix.
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Bruce Nibbs (@Nibzeee) reported
When @Telstra say that "they're there to help" should be regarded as the greatest oxymoron there is.
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Bruce Nibbs (@Nibzeee) reported
@Telstra It is no surprise who is wrong when you send them the screenshots of the messages. After spending 9 1/2 hours with support, they say they'll lodge the complaint....but dont. You chase it up and there is no record, so they say they'll lodge the complaint....and dont
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Jen💉💉🌼 It's the climate, stupid. (@GasIsTheNewCoal) reported
Just spent nearly 2 hours today and 6 1/4 hours yesterday online to @Telstra. Yes, I did turn it off, then on again. Only Morrison, Taylor and the rest of the LNP rabble fill me with equal amounts of rage. And no, my phone is still not working.
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CirclePoint (@CirclePoint4) reported
@Telstra I would say it has to do with cost of decomissioning vs ROI on cheap marketing ploy. Telstra has one if the most predatory business cultures in Australia, this is not being done to help people.
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RT-MB20-Melb-OZ (@ThisisKirstenC) reported
@Telstra Its asking me to sign in ?
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WeLoveTech (@WeLoveTech_SA) reported
@Telstra I’ll believe it when I don’t spend hours on the phone fixing my clients issues that should only take 10 mins. Like taking 40 mins to close a 92 year olds account after he passed away.
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Tinfoyal (@Tinfoyal) reported
@vyvyanbstd Hubby changed from Telstra to Aldi and gets them everyday. Which network are you using?
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g Sullivan (@GGandjmobile) reported
@Telstra See case#22595878 inc16522776 You were to call, you never did. You send me texts that are wrong. I call back on number texted The girl knows nothing abt it can’t help but tries (Listen to call) It’s the usual Telstra merry/go-round. If you were efficient you’d need 1/2 the staff!
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Bruce Nibbs (@Nibzeee) reported
@Telstra I just want these issues fixed, but nobody can do that. Customer Service Customer Support From @telstra they are oxymorons. The benefit in having everything in writing, is that you cant say that i'm wrong because it is all there for you to read.