Telstra

Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Plattsburg, Newcastle, State of New South Wales 04/19/2024 09:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Plattsburg, Newcastle, State of New South Wales

The most recent Telstra outage reports came from the following cities: Ferodale.

Loading map, please wait...
City Problem Type Report Time
AustraliaFerodale Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaMaitland Total Blackout
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Satyasahay8791 Satya Sahay (@Satyasahay8791) reported

    @Telstra Thank you Sean, I hope the account number helps 214 5652 133: I am looking to move from our current Telstra supplier as they are unable to help me with my queries in a timely manner. Waiting for more than 21 days for a response is not acceptable?

  • Emitru_Etsaw Keither (@Emitru_Etsaw) reported

    @Telstra Please help. Times like we are in, where we are trying to keep the virus contained and work from home. Yet my family and I cannot make any phone calls due to the lack of reception. I live in the Vines in Perth in a normal suburban street.

  • cazjade Caryn Wilson (@cazjade) reported

    @Telstra Can’t even get the person from Telstra on the phone to get an update. They’re completely “unavailable”. I am unfortunately completely at the mercy of Telstra. I have no idea of when I can get a working service.

  • peepEV0 peep (@peepEV0) reported

    @Telstra @Telstra Sean please! it has been a bad night

  • SarahLambertOz Dr. Sarah R Lambert (@SarahLambertOz) reported

    @sbuckshum @Telstra Telecommunications Ombudsman will get you through to a local support team with powers to fix and repay you the $$ for lack of service.

  • KitFromOz Kyle Smith (he/him) (@KitFromOz) reported

    @zerogeewhiz What about Boost Mobile? it uses the Telstra network, is cheaper and easier to recharge..

  • rfgwyther Rhonda Gwyther (@rfgwyther) reported

    @TheDanBarrett I had a little bit of an issue on first day with my Telstra TV but it's working well now.

  • sifr_moja Sifr Moja (@sifr_moja) reported

    @Telstra Nothing has been done still. Telstra does not care about their customers at all. $1.8 billion in profit and nothing to show for it. No value for money. Joke of a service provider.

  • sifr_moja Sifr Moja (@sifr_moja) reported

    @Telstra Telstra are the worst telco in Australia. Excessive cost. No support. Poor systems. Meanwhile 1.8 billion in profit in 2020. Criminals.

  • peepEV0 peep (@peepEV0) reported

    @Vujcichh @Telstra @PyroOCE From what I understand it is the website / service they use for customer service