Telstra Outage Report in Plattsburg, Newcastle, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Plattsburg, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Plattsburg, Newcastle, State of New South Wales
The most recent Telstra outage reports came from the following cities: Maitland, Newcastle, Holmesville, Loxford and Duckenfield.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
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Telstra Issues Reports Near Plattsburg, State of New South Wales
Latest outage, problems and issue reports in Plattsburg and nearby locations:
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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steve jones (@steveway7) reported from Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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CLV155* (@colinelvy11) reported from Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Saeid Valipoor (@SaeidValipoor) reported
there is outage with NBN in Cherrybrook while both telstra and nbn site say there is no outage. again with a small storm some area like Cherrybrook or kellyvile don’t have internet and castle hill no power. this means when they design with no incedient mamage. Disappointed #nbn
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DarkandStormyRum (@SimonJo82194327) reported
@AlanBixter That’s funny, we are with Telstra and live in Townsville and we don’t have problems like that. Maybe you might consider selling up there and relocating back here
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Paul J (@PJusername) reported
@Telstra Thanks for the quick reply I logged in a few weeks back, but it took many attempts as I would get similar errors
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Kat(rina McD) (@krazykitkatm) reported
@David_J_Harley @AlanBixter We're in the far northern suburbs of Sydney. Always funny watching Telstra people walk up the street with their phone held high, searching for a signal. Our mobile signal has improved, but have friends in Berowra who have no mobile signal.
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William Ng (@imwilliamng) reported
Was shopping for home internet options with @Optus but thought of comparing with @Telstra whom I have been on their mobile plans for 6 years. Boy, I was told by Telstra they can't help me today but to come back on Friday (5days later). Asked me to take leave if I want an appt.
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Christina Daley (@Crissie_D88) reported
@Telstra how do I lodge a complaint? I have been having the worst experience trying to upgrade my handset. They happily took my money to pay out my current handset. But then I have been hit with every delay, excuse, fault, system error known to man. It has now been three weeks!!
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Kate (@honestyandhumor) reported
@davidjmsamson Only justice I’m aware of is some people being able to return to jobs 12-18 months after mandates were introduced. Nothing positive for many private & public roles still (crazily) mandated in Vic (eg. coles. Youth justice. Vic pol. Telstra customer service. child protection +)
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Alan Baxter ♛ (@AlanBixter) reported
resulting in insufficient signal for the @Telstra modem backup wifi solution for the mobile phone. Now the modem has a backup strategy, which is that it contains a mobile chip, so that it can use the phone signal when the NBN is down. /4
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Dark Matter Zine (@DarkMatterzine) reported
@AlanBixter The Telecommunications Industry Ombudsman is FANTASTIC. I’ve complained to them periodically, including several times about Telstra when I lived in Lyndhurst (Melb). Every 2nd month they got my bill wrong and refused to fix it until TIO...
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Alan Baxter ♛ (@AlanBixter) reported
@Annonnymouse55 @Telstra It used to be impossible to get a signal right outside the GPO...