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Telstra

Telstra outages and service status in Plattsburg, New South Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 4 outage signals in the last 24 hours around Plattsburg, including 4 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 8:15 AM GMT+10.
  • 50% Phone (50%)
  • 25% E-mail (25%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Plattsburg come from postal codes 2322 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Plattsburg, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Plattsburg, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Plattsburg, New South Wales

The most recent Telstra outage reports came from the following cities: Plattsburg, Newcastle, and Maitland.

CityProblem TypeReport Time
Plattsburg Phone 13 hours ago
Newcastle E-mail 13 hours ago
Newcastle Total Blackout 15 hours ago
Maitland Phone 15 hours ago
Maitland Phone 3 months ago
Maitland Phone 3 months ago

Nearby cities with recent reports

Newcastle

2 recent signals

13 hours ago
Maitland

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Plattsburg, New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • gregorymckenna
    Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales

    @Telstra Transfer of service from personal to work account

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • colinelvy11
    CLV155* (@colinelvy11) reported from Loxford, New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • steveway7
    steve jones (@steveway7) reported from Newcastle, New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • hayleydrayton
    Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • JustinJMilligan
    Justin Milligan (@JustinJMilligan) reported from Newcastle, New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • rikellebrown
    Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • adlrope
    Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • wifidownunder
    Aaron Scott (@wifidownunder) reported from Newcastle, New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • novahollandia
    Justin Holland (@novahollandia) reported from Maitland, New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • ascornwell1
    Andrew Cornwell (@ascornwell1) reported from Newcastle, New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • fat_lenny
    Lenny (@fat_lenny) reported from Newcastle, New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • hecivan70
    Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • Mattachusetts69
    Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales

    @Telstra your customer service is abysmal

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • rikellebrown
    Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • DrTehan
    Peta Tehan (@DrTehan) reported from Newcastle, New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • twensor
    twensor (@twensor) reported

    Michael Ackland Telstra CFO reporting the cause of todays National outage was a software update fault that caused a time server to reset to an out of sync time. Definitely not a cyber attack. All the absolute idiots out there going off half cocked, shame on you. #auspol

  • madilana
    Ilana (@madilana) reported

    @Telstra It's not lost on us that you only posted 1/4 & 2/4 leaving us looking for 3/4 & 4/4. A bit like today's debacle, all talk and no action. How many times are our telcos going to fail us before Parliament actually does something to like removing licences?

  • MissHissyKat
    Cateena (@MissHissyKat) reported

    . Who is worth that much money to run Telstra & will she hurry back to inspect the cause of the problem & make sure it doesn't happen again. As our economy& everything else tanks will Albo fall in line with China so he is eventually declared King of OZ & non existant Palestine.

  • AdamReibel
    Adam Reibel (@AdamReibel) reported

    @Telstra Hi Telstra. I don’t think it’s fully fixed. Two of my family members when calling go straight to MessageBank than ringing. What can we do to fix it?

  • GwwVic
    Greater Western Water (@GwwVic) reported

    Update 5pm: ✅ All systems are back to normal following today’s Telstra outage. We’re continuing to monitor and respond to any network bursts or faults as part of our usual processes. Need to reach us? All contact channels are up and running 👍

  • oztish
    Tish (@oztish) reported

    @Telstra any ETA on a fix for this calls going to message bank issue? Very annoying

  • GrundyFC
    Daniel Grundmann (@GrundyFC) reported

    @Telstra sort out your ****! Can't receive or make calls. You have had all day to sort your **** out! Useless!!!!!!!

  • 7NewsAdelaide
    7NEWS Adelaide (@7NewsAdelaide) reported

    Police around the country are trying to contact 79 people who called Triple Zero during today's Telstra meltdown but remain unaccounted for. SA Police says it has not been asked to account for anyone yet but is in regular contact with the telco. It has been a disastrous day for Telstra since its network collapsed before dawn and its boss is on holidays. @jacquelinrobson

  • ajdlinux
    Andrew Donnellan (@ajdlinux) reported

    @OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?

  • bIoodwing
    mick!! (@bIoodwing) reported

    telstra when i ******* get you i was supposed to be HOME by now at least but noooo all the trains are down BC OF A CLOCK??? ARE YOU KIDDING ME!!!!