Telstra outages and service status in Newcastle, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Newcastle, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle
|
Phone | 2 months ago |
|
Newcastle
|
Total Blackout | 2 months ago |
|
Newcastle
|
Internet | 2 months ago |
|
Newcastle
|
Internet | 2 months ago |
|
Newcastle
|
Phone | 3 months ago |
|
Newcastle
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newcastle, New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
-
Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
-
Tony Brown (@tony4newcastle) reported from Newcastle, New South WalesMy Telstra nbn broadband network has been down all day from an alleged cyber attack
-
Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
-
Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
-
The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, New South Wales@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone
-
Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales@Telstra Transfer of service from personal to work account
-
Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
-
Joey B (@JoeyB_13) reported from Newcastle, New South Wales@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
-
Craig Wilson (@mediahunter) reported from Newcastle, New South WalesHello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
-
Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, New South WalesSeems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
-
Greg Blue (@gjblue) reported from Newcastle, New South WalesTelstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos
-
Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
-
Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
Greg Blue (@gjblue) reported from Newcastle, New South Wales@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
-
shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service
-
Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, New South Wales@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
-
Aaron Scott (@wifidownunder) reported from Newcastle, New South WalesAnother 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.
-
Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@LisaGlass200 @Telstra ****. I’m so sorry.
-
Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
BeamRider100 (@BeamRider100) reported@jasuperfund @mark16pg We know, they sold us down the river too. Howard with the mass immigration, selling Telstra and everything. Then Turncoat with all the metadata laws, now morphing into full surveillance and ID scans etc. Morrison with the covid scam.
-
Jackson To (@jacksonto888) reported@EFTM “Good time to bury bad news moment” kind of timing. Does it mean Telstra didn’t have the money before to improve services in prior years due to technology changes?
-
JoshAtticus (@joshatticus) reported@ElManuSantander Wait, technicolor? The same company that makes the garbage Telstra smart routers?
-
MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
-
Sam Saffron (@samsaffron) reported@hichaelmart I run my own custom ICE server on a digital ocean droplet 160ms away. It also pointlessly runs TURN (coturn), I am thinking of swapping the TURN fallback to Cloudflare, cause at this point falling back to TURN gives me nothing, I can just use HTTPS direct. STUN though (managed via Googles free service) is really impressive, even on my Telstra mobile network in Australia.
-
Chuck Stone (@chuckastone) reported@AussieVal10 It took Telstra, a lot of gold sold at record low prices by an idiot treasurer, and who-knows-what-else, to pay off that $96 billion. It's never about productivity; always about short-sighted asset fire sales in this country, and it needs to stop.
-
yeah yeah its anne (@annabell_JG) reported@Telstra It wouldn't let me sign in with my pin so had to recreate a new one my password worked though but pin wouldn't let me in. I don't use passkey although I mistakenly write that in post.
-
Jimbo Jones (@JimboJones2025) reported@Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you
-
MelMorris (@morrisperry) reportedimagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best
-
Tyler Williams (@T__Williams23) reportedOk apparently Aussies getting connected to Ohio servers are getting dropped and having issues across the board @iRacingSupport @iRacing if you could have a look at it please? PS I'm sorry Telstra pls don't throttle my internet