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Telstra outages and service status in Newcastle, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Newcastle, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Newcastle, New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle, and Plattsburg.

CityProblem TypeReport Time
Newcastle Phone 1 month ago
Newcastle Phone 1 month ago
Plattsburg Phone 2 months ago
Newcastle E-mail 2 months ago
Newcastle Total Blackout 2 months ago

Community Discussion

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Telstra Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • digitaldocs
    Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • DrTehan
    Peta Tehan (@DrTehan) reported from Newcastle, New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • brollsy
    shane brollo (@brollsy) reported from Newcastle, New South Wales

    @Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

  • njubi_eric
    Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • Brett_Campany
    The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, New South Wales

    @Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

  • fat_lenny
    Lenny (@fat_lenny) reported from Newcastle, New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • hayleydrayton
    Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • adlrope
    Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

  • wifidownunder
    Aaron Scott (@wifidownunder) reported from Newcastle, New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • druey
    Druey Jay (@druey) reported from Newcastle, New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • digitaldocs
    Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • ascornwell1
    Andrew Cornwell (@ascornwell1) reported from Newcastle, New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70
    Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • JoeyB_13
    Joey B (@JoeyB_13) reported from Newcastle, New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • brollsy
    shane brollo (@brollsy) reported from Newcastle, New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

  • rikellebrown
    Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • JustinJMilligan
    Justin Milligan (@JustinJMilligan) reported from Newcastle, New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • abagrund
    abagrund (@abagrund) reported

    @Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.

  • SardineTruther
    𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reported

    I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

  • FREESPEECH1017
    FREESPEECH101 (@FREESPEECH1017) reported

    Starlink Direct to Cell sets another world record. Starlink DtC is now the first Commercially licensed DtC satellite provider to offer commercial continuous coverage service first on 7 Continents. 1 North America - TMobile US 2 South America - Entel Chile 3 Europe - Telefonica VMO2 - UK 5 Asia - KDDI - Japan 6 Africa - Airtel - DRC Congo 7 Australia - Telstra - Australia

  • roberts_pa97578
    Bobby (@roberts_pa97578) reported

    @w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.

  • Elmer_Hauser
    Hung Long 🇱🇧🇵🇸🇮🇶🪃 (@Elmer_Hauser) reported

    Realistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats

  • _mqey
    moey🇺🇾🇵🇸 (@_mqey) reported

    @Telstra @ezzh_ FIX MY ******* WIFI ****

  • BrownSquirrel
    BrownSquirrel (@BrownSquirrel) reported

    @Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.

  • mikeshome2000
    mike (@mikeshome2000) reported

    Just left the Telstra shop and there colours are orange, obviously they now support PHON

  • Candour100
    Candour (@Candour100) reported

    @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

  • Sueberry2
    Sue Davis (@Sueberry2) reported

    @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.