Telstra outages and service status in Newcastle, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Newcastle, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Total Blackout.
- Phone (60%)
- E-mail (20%)
- Total Blackout (20%)
The latest reports from users having issues in Newcastle come from postal codes 2289 , 2304 , 2287 and 2291 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle, and Plattsburg.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle
|
Phone | 17 days ago |
|
Newcastle
|
Phone | 20 days ago |
|
Plattsburg
|
Phone | 25 days ago |
|
Newcastle
|
25 days ago | |
|
Newcastle
|
Total Blackout | 25 days ago |
Community Discussion
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Telstra Issues Reports Near Newcastle, New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Aaron Scott (@wifidownunder) reported from Newcastle, New South WalesAnother 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.
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Craig Wilson (@mediahunter) reported from Newcastle, New South WalesHello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Greg Blue (@gjblue) reported from Newcastle, New South WalesTelstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@LisaGlass200 @Telstra ****. I’m so sorry.
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales@Telstra Transfer of service from personal to work account
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shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Joey B (@JoeyB_13) reported from Newcastle, New South Wales@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
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Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service
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Ken Moore (@midii) reported from Newcastle, New South WalesStill amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Tony Brown (@tony4newcastle) reported from Newcastle, New South WalesMy Telstra nbn broadband network has been down all day from an alleged cyber attack
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Recon Bull (@ReconBull) reportedThere has been no fresh commercial announcement between $ASTS and Telstra (ASX:TLS), although Telstra now appears on the AST website! Still, these numbers from Telstra’s current $SPCX Starlink-powered satellite service are pretty interesting: 26m+ satellite texts sent or received. 2.9m+ customers connected at least once. 200k+ connections per day, up from 80k at launch. Weekends and holidays are the busiest periods. Telstra has around 24.9m retail mobile and device services, so roughly 12% of its entire base has already connected via satellite in just 13 months. Australia itself only has a population of around 28m. Obviously this is Starlink, not ASTS, and these are users rather than paying satellite subscribers. But the bullish read-through is pretty clear. Theres obviously an announcement Incoming and demand for direct-to-device connectivity is not theoretical, even in a relatively small country with strong existing mobile coverage. If other regions see anything close to the same adoption, the potential usage across AST’s 3b+ partner subscriber base becomes pretty ridiculous.
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💧💦Tara Venn (@TaraVenn) reported@deborahbrian Me. Probably due to Telstra black-out/inteferance from Pitch Black... I suppose defence (spelt with a 'c' cookers) takes precedence over Emergency Alerts? 🤔
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Heather Bilson. (@BilsonhBilson) reported@gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵
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Theofatcat (@Theofatcat) reportedI’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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Yvonne (@YBartolovic) reportedYes it’s disgraceful just as bad as @Telstra and everyone else telling us to stay say and get jibbed we had to see it daily on the phones I had my phone off so go nothing ! There lol
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Sassy Cass (@SassyCassAus) reported@JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....
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Brent Hodgson (@BrentHodgson) reported@geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".
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💧Daren Connor 🇦🇺 (@connor_daren) reportedWith all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.
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Andrew (@andrewrdn463) reportedVICKI BRADY MUST GO Telstra concedes 15-year-old, $30,000 device responsible for outage In a submission lodged hours before today’s Senate hearing, Telstra says a software update was never applied to the device that triggered the outage.