Telstra Outage Report in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Newcastle, New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

City	Problem Type	Report Time
Newcastle	Phone	26 days ago
Newcastle	Total Blackout	1 month ago
Newcastle	Internet	1 month ago
Newcastle	Internet	2 months ago
Newcastle	Phone	2 months ago
Newcastle	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Lenny (@fat_lenny) reported 4 minutes ago from Newcastle, New South Wales

  @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

• 
  xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported 4 minutes ago from Newcastle, New South Wales

  @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

• 
  Greg Blue (@gjblue) reported 7 minutes ago from Newcastle, New South Wales

  @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

• 
  Peta Tehan (@DrTehan) reported 11 minutes ago from Newcastle, New South Wales

  @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

• 
  Paul Egglestone (@digitaldocs) reported 12 minutes ago from Newcastle, New South Wales

  @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

• 
  Paul Egglestone (@digitaldocs) reported 14 minutes ago from Newcastle, New South Wales

  @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

• 
  Tony Brown (@tony4newcastle) reported 15 minutes ago from Newcastle, New South Wales

  My Telstra nbn broadband network has been down all day from an alleged cyber attack

• 
  Ivan Hecimovic (@hecivan70) reported 18 minutes ago from Newcastle, New South Wales

  @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

• 
  Ivan Hecimovic (@hecivan70) reported 21 minutes ago from Newcastle, New South Wales

  @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

• 
  Andrew Cornwell (@ascornwell1) reported 23 minutes ago from Newcastle, New South Wales

  Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

• 
  Adam Rope (reality is stranger than fiction) (@adlrope) reported 31 minutes ago from Newcastle, New South Wales

  @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

• 
  Carol Duncan (@carolduncan) reported 36 minutes ago from Newcastle, New South Wales

  @LisaGlass200 @Telstra ****. I’m so sorry.

• 
  Rikelle Brown (@rikellebrown) reported 42 minutes ago from Newcastle, New South Wales

  @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

• 
  Ken Moore (@midii) reported 43 minutes ago from Newcastle, New South Wales

  Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

• 
  Carol Duncan (@carolduncan) reported 44 minutes ago from Newcastle, New South Wales

  @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

• 
  Greg McKenna (@gregorymckenna) reported 44 minutes ago from Newcastle, New South Wales

  @Telstra Transfer of service from personal to work account

• 
  Brogan - Firewire Digital (@firewiredigital) reported 44 minutes ago from Newcastle, New South Wales

  Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

• 
  Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported 45 minutes ago from Newcastle, New South Wales

  I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

• 
  Rikelle Brown (@rikellebrown) reported 49 minutes ago from Newcastle, New South Wales

  @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

• 
  Carol Duncan (@carolduncan) reported 56 minutes ago from Newcastle, New South Wales

  @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mel (@Its_Me_Mel_) reported 2 minutes ago

  @Telstra is your outage page for home internet down? I keep getting no information can be retrieved, no matter what address I put in.

• 
  Minh Le Cong (@ketaminh) reported 5 minutes ago

  @GongGasGirl @amaysim Telstra prepaid , no contract , still access to telstra network which is still best in outback . Best thing i ever did . Telstra contracts are ripoff

• 
  hellomynameis Dr Deanne (@drdeannechiu) reported 8 minutes ago

  @GongGasGirl I switched from Telstra to Belong which was started as their carbon neutral division but is also marketed as no frills/cheap/youth service. Essentially the same service for 1/4 of the price. I don't work rural/remote any more so the 1% extra geo coverage doesn't matter.

• 
  Leonora (@Leonora_MP) reported 10 minutes ago

  @GongGasGirl I use Aldi for my phone and the coverage is good too, because they use the Telstra network.

• 
  Bennyf81 (@bfblues) reported 11 minutes ago

  @Telstra I have been trying to speak to someone on the phone for 2 months. Everytime I call, a recorded message says do it online and hangs up. Yet I cannot fix my issue online. Is this how you treat your customers now? Your app msg service takes hours to get a reply. #overit

• 
  Stefan Campbell (@StefanTheNurse) reported 12 minutes ago

  @ketaminh @GongGasGirl @amaysim I might not have moved, but every 12 months or so I do the research and make that choice. Telstra was initially because of mobile coverage in the parts of Australia that the Army takes you. I’ve since gotten used to not having to think about coverage for service.

• 
  Insouciant Samuel - I ❤️ an unburnt country 🌏 (@belungerer) reported 15 minutes ago

  @NBN_Australia So if I’m still on ADSL, do I tweet you if we are experiencing trouble? Ie are the scanners right - you are providing Telstra services now??

• 
  David Highton (@david__highton) reported 17 minutes ago

  @GongGasGirl @amaysim TBH I’ve just stuck with Telstra because of Apple Watch and roaming (and our hospital is basically a Faraday cage that only has reception for Telstra network) Interested to hear other options, about to make the 5g leap..

• 
  Miasma 🌸 Medic (Noor Bari) (@NjbBari3) reported 17 minutes ago

  @GongGasGirl @amaysim I am really annoyed that only Telstra works in my hospital building. On principle I won’t change to their network due to this monopolising.

• 
  Gerard (@Geraldo_042) reported 18 minutes ago

  @NoShins81 @rdhinds Lol... and my Pop. He took it to Telstra because it stopped working. It was because the 2G network closed down. It had them all quite amused...