Telstra outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle, New South Wales

The most recent Telstra outage reports came from the following cities: Plattsburg, and Newcastle.

City	Problem Type	Report Time
Plattsburg	Phone	5 days ago
Newcastle	E-mail	5 days ago
Newcastle	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  steve jones (@steveway7) reported 6 minutes ago from Newcastle, New South Wales

  Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

• 
  Rhino (@Rhino11011) reported 8 minutes ago from Newcastle, New South Wales

  @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

• 
  Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported 8 minutes ago from Newcastle, New South Wales

  I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

• 
  shane brollo (@brollsy) reported 9 minutes ago from Newcastle, New South Wales

  @Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

• 
  Rhino (@Rhino11011) reported 21 minutes ago from Newcastle, New South Wales

  @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

• 
  Greg Blue (@gjblue) reported 21 minutes ago from Newcastle, New South Wales

  @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

• 
  Ivan Hecimovic (@hecivan70) reported 22 minutes ago from Newcastle, New South Wales

  @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

• 
  Ivan Hecimovic (@hecivan70) reported 23 minutes ago from Newcastle, New South Wales

  @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

• 
  Adam Rope (reality is stranger than fiction) (@adlrope) reported 26 minutes ago from Newcastle, New South Wales

  @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

• 
  Aaron Scott (@wifidownunder) reported 29 minutes ago from Newcastle, New South Wales

  Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

• 
  xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported 30 minutes ago from Newcastle, New South Wales

  @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

• 
  Greg Blue (@gjblue) reported 37 minutes ago from Newcastle, New South Wales

  Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

• 
  Greg McKenna (@gregorymckenna) reported 38 minutes ago from Newcastle, New South Wales

  @Telstra Transfer of service from personal to work account

• 
  Justin Milligan (@JustinJMilligan) reported 40 minutes ago from Newcastle, New South Wales

  Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

• 
  Carol Duncan (@carolduncan) reported 41 minutes ago from Newcastle, New South Wales

  @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

• 
  The_Bearded_Pilot (@Brett_Campany) reported 44 minutes ago from Newcastle, New South Wales

  @Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

• 
  shane brollo (@brollsy) reported 45 minutes ago from Newcastle, New South Wales

  @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

• 
  Nick Williams (@nickintheworld) reported 49 minutes ago from Newcastle, New South Wales

  @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

• 
  Megan Gitsham (@megitsh) reported 51 minutes ago from Newcastle, New South Wales

  @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

• 
  Craig Wilson (@mediahunter) reported 55 minutes ago from Newcastle, New South Wales

  @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tweet Treet (@TweetTreet) reported 9 minutes ago

  @tim_blee Regardless of the $20,000, you know all systems run on Telstra including eftpos, systems etc?? Your comment sounds rather dumb that you keep emphasising the phone not working

• 
  fanpengry🐧 (@peeeengry) reported 9 minutes ago

  Looks like Neil really was behind the Telstra outage. He literally sealed off the network. And no, I’m not just trying to seal the seals because penguins happen to be seal food. What am I saying. #neiltheseal #telstra

• 
  Just❤️Oz 🇦🇺 (@EdSaint61) reported 11 minutes ago

  Doesn’t seen to be the same outrage with Telstra outage than Optus 🤔

• 
  Kmac (@check307) reported 11 minutes ago

  Brady Telstra CEO a $6 mill annual salary last year. This is obscene and why we the consumer is experiencing increased costs for no service . Try and phone in a billing complain. These salaries are wrecking the Australian economy. Why shouldn’t the workers want higher wages . WHY

• 
  Christine Milne AO (@ChristineMilne) reported 14 minutes ago

  Did anyone ask Barnaby Joyce about mega Telstra outage and lack of connectivity in rural and regional Australia? He delivered the sale to Howard, never forget! #auspol

• 
  IAN KIRKWOOD (@ianattheherald) reported 14 minutes ago

  @strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc

• 
  Steven Roberts (@Van_Der_Roberts) reported 15 minutes ago

  @JacintaAllanMP God you’re a ******* mess lady. So quick to come down hard on Telstra and divert attention away from your absolute shambles of a government. At least they’ve been reliable for the past few years which is more than I can say for you!!

• 
  Manley Ong (@OngManley) reported 19 minutes ago

  Insiders today with PK as host is a complete joke..war with is imminent(per PK),the government is to blame for Telstra outage, the government feels vulnerable when the minister rushed back from holidays, even before Telstra ceo..must say the 3 panellists tried hard to stay sane..

• 
  Richard (@sir_richard) reported 20 minutes ago

  @9NewsMelb @ollie_haig people blame telstra. If a customer wants a redundant secondary connection they simply ask and pay for it The real question is why VLine had nothing when a outages shuts everything. I hear Vline turned it off a few years ago. Save money no doubt. Its NOT a telco issue.

• 
  Linda van Dulst (@lvan61) reported 25 minutes ago

  Jeezus. Now China is responsible for the Telstra issue according to everyone but Sarah Martin. The level of ‘analysis’ is appalling today. #insiders