Telstra outages and service status in Swansea, New South Wales
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- Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.
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Andrew Cornwell (@ascornwell1) reported from Newcastle, New South WalesHey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Peta Tehan (@DrTehan) reported from Newcastle, New South Wales@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales@Telstra Transfer of service from personal to work account
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, New South WalesSeems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Justin Milligan (@JustinJMilligan) reported from Newcastle, New South WalesHey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Ken Moore (@midii) reported from Newcastle, New South WalesStill amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Joey B (@JoeyB_13) reported from Newcastle, New South Wales@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
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Megan Gitsham (@megitsh) reported from Newcastle, New South Wales@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Noisy Elephant (@TheNoisyTrunk) reported@adrian_couper "Telstra is a perfect example. The public owned it, public funds built it, and then the government sold it back to us as shares, what a ‘great deal’ for the people, right? In reality, the public purse lost a reliable income stream, and most everyday Australians (the ‘mum and dad’ investors) ended up on the losing end. Institutional investors and super funds snapped up the lion’s share, while retail investors often saw their holdings underperform or get diluted over time. The privatisation was framed as empowering the public, but the system was stacked in favour of the big players from the start. What John Howard did was sold the golden goose that lays eggs to pay down debt to make himself look good. Short-term.
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davie ewan macdonald (@escalatorover) reported.@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning. These issues reported at least as far back as 2023 but were again at various times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide
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Ankur Pruthi (@ManagerSaab07) reported@Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help
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Pat Caplice (@tassiepatrat) reported@robb_j_m $90 a month. NBN Wireless through Telstra. Good service. Few faults. 6 person house so many devices.
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Peter (@Peter81945442) reported@ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse
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Philippa Smith (@PhilippaASmith) reported@Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.
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Extranious A (VIC/Tim) (@AssExtranious) reported@gilmie76 @Telstra @MarkAClarkson Or threatening you with a $200 fine for not returning your modem after your house burned down.
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Bob Dee (@BobDee12) reported@AugusteReign @belinduhpyne @Ryandally08 Opportunity lost. This is a major problem with privatisation Federal Government owned and operated COR etc Oz was a mixed economy once which gave Oz a high standard of living L/NP wants taxpayers to pay for nuclear. Where are Oz true entrepreneurs? CBA, Telstra, CSL etc etc gone
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Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
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Frau (@AuFrau4655) reported@1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....