Telstra

Telstra Outage Report in Swansea, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 01/17/2026 01:30

January 17: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • xXxMiSsYxXx1 xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, State of New South Wales

    @Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • vas_prime Vasanta Iyer (@vas_prime) reported from Central Coast, State of New South Wales

    Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!

  • xXxMiSsYxXx1 xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, State of New South Wales

    @Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone

  • jonesytheteachr Brendan Jones 🚴 (@jonesytheteachr) reported from Central Coast, State of New South Wales

    @telstra is there an outage in 2261?

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

  • xXxMiSsYxXx1 xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, State of New South Wales

    @Telstra has got to be the worst Telco Issues since early September ongoing past 3 days playing a game of tennis with your people 0 result no service at all

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dhanisutanto Dhani Sutanto (@dhanisutanto) reported

    It's 2021, and Telstra would need around 10 business days to get your internet connection done, because their Phillipines based customer service isn't equipped with the technical ability to push one button to activate your service. Australia's internet in dark ages.

  • debinoz3 debinoz (@debinoz3) reported

    @Telstra No, I’ve done that twice. Currently trying a third time but its not working. I want to speak to a real live person over the phone. I want to hear them and use my voice to talk back to them. I’m in my mid 60s and very bad at this internet stuff.

  • CMDR_Shuckins Sam Straaten (@CMDR_Shuckins) reported

    @Telstra Hi Tori, thanks for reaching out. We've been in contact with the tech team each time this happens. Unfortunately all the feedback we've received is that it's "fixed now", but I'm unsure as to what has changed with our network. It's been a recurring problem, and still is.

  • Stxrnixx 🤡🤡🤡🤡🤡 (@Stxrnixx) reported

    Bro this Telstra internet outage for 3 days sucks. Supposed to have internet yesterday.

  • fiddy_kay Tree Fiddy Kay (@fiddy_kay) reported

    Scammer: I’m calling from Telstra Me: where? S: Telstra M: never heard of them S: but they’re biggest telecommunications provider in Australia M: but I’m not in Australia S: where are you M: I don’t know. Where are you S: I’m in Australia M: but you can’t be

  • ProjectTeaser Teaser (@ProjectTeaser) reported

    @Telstra I’m a ‘gold member’ and have been on the gold support sms for nearly 24 hours, no resolution, repeated my one issue at least 6 times and have asked for a complaint to be lodged five times - where’s the customer focus or at least listening to what a customer is requesting

  • Eddy50 Mark Edmonds (@Eddy50) reported

    @Telstra trying to change a plan. Call centre cannot verify its me as sms and email verification system not working. @Telstra app suggested. It is failing to communicate with server. I thought i was dealing with a telco...wow @telstra

  • BookofBogan Book of Bogan (@BookofBogan) reported

    @fiddy_kay Also the telstra if it did exist certainly wouldn't give enough of a **** about its customers to call them.

  • CassieP54800776 Cassie Parks B.Nursing Grad Cert Nurs(Crit Care) (@CassieP54800776) reported

    Spent an hour on the phone with @Telstra last week ordering a new phone. 8 days later, call today to find out they had cancelled the order and not bothered to let me know. POOR FORM @Telstra

  • Stxrnixx 🤡 (@Stxrnixx) reported

    @Telstra I’ve tried restarting my modem still not working