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Telstra outages and service status in Swansea, New South Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Total Blackout.
  • The most recent signal from this area was received Jul 8, 7:27 AM GMT+10.
  • 50% E-mail (50%)
  • 50% Total Blackout (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Telstra

Telstra is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swansea, New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

CityProblem TypeReport Time
Newcastle E-mail 5 days ago
Newcastle Total Blackout 5 days ago

Nearby cities with recent reports

Newcastle

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • njubi_eric
    Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown
    Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Rhino11011
    Rhino (@Rhino11011) reported from Newcastle, New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • xXxMiSsYxXx1
    xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales

    @Telstra has got to be the worst Telco Issues since early September ongoing past 3 days playing a game of tennis with your people 0 result no service at all

  • xXxMiSsYxXx1
    xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • firewiredigital
    Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • xXxMiSsYxXx1
    xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales

    @Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?

  • steveway7
    steve jones (@steveway7) reported from Newcastle, New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • wifidownunder
    Aaron Scott (@wifidownunder) reported from Newcastle, New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • ascornwell1
    Andrew Cornwell (@ascornwell1) reported from Newcastle, New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • fat_lenny
    Lenny (@fat_lenny) reported from Newcastle, New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • gregorymckenna
    Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales

    @Telstra Transfer of service from personal to work account

  • hecivan70
    Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • midii
    Ken Moore (@midii) reported from Newcastle, New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • hecivan70
    Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

  • brollsy
    shane brollo (@brollsy) reported from Newcastle, New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • genuine_m_
    The Genuine ███ (@genuine_m_) reported

    I can't help wondering what the connection to the Telstra outage was as well.

  • Qldaah
    David Marler (@Qldaah) reported

    Listen to me. Telstra CEO Vicky Brady losing her job might make you feel better but it won't help improve the system. I've seen this scenario play out multiple times throughout my ITC career. Someone else comes in & it's Snakes & Ladders. Listen to the technicians. #auspol

  • hayes_opinion
    Will Hayes 🇦🇺 (@hayes_opinion) reported

    @SkyNewsAust Is Telstra in a world of trouble? Critical vulnerabilities? Sub-standard 5G with weak coverage in metro areas? Copper wires restricting delivery & speed? Satellite alternatives more reliable & often faster? Slow capacity restricting business compared to competing countries?

  • BNWishere
    Narrative Faultlines (@BNWishere) reported

    @EVERALDATLARGE As ever, @australianlabor will hide behind "the responsible use of taxpayers' money" not to use targeted ownership to regain parts of Telstra. What happens there is another outage? Is it acceptable to just let people die? Don't think so.

  • twensor
    twensor (@twensor) reported

    @adaptive_ape Indeed. Stop & think about it. What did Telstra think would happen if they ignored multiple warnings, failed to mitigate the risk & it resulted in a huge national outage? Fat bonuses for cost shifting the risk onto the rest of us??? Wtf was the decision making here? #auspol

  • ChristineMilne
    Christine Milne AO (@ChristineMilne) reported

    Did anyone ask Barnaby Joyce about mega Telstra outage and lack of connectivity in rural and regional Australia? He delivered the sale to Howard, never forget! #auspol

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

  • chromed_ego
    chromed_ego (@chromed_ego) reported

    @ausgov now you can blame India for Telstra outage

  • KymRob25112
    rob2511 (@KymRob25112) reported

    @BLUE04699289 @Ron__Jon8s Thanks...I think we are... My neighbour has a personal SOS ..it doesn't work when Telstra goes down...and the battery runs out searching. Meanwhile ABC interviews people inconvenienced at airports.

  • DriverRaptor
    Raptor Driver (@DriverRaptor) reported

    @freedom4UU Telstra's pricing is over the top for every consumer! To be fair, Telstra needs to bring their prices way down to compensate everyone affected by their F_ck up!