Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 03/28/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Total Blackout
AustraliaNewcastle Internet
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • vas_prime Vasanta Iyer (@vas_prime) reported from Central Coast, State of New South Wales

    Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • xXxMiSsYxXx1 xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, State of New South Wales

    @Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hedgeknowledge herewego 🌐📈 (@hedgeknowledge) reported

    @Telstra Today was also a complete fail. Once again Thanks Telstra.

  • Harry_Criticos Vaxed Prole (@Harry_Criticos) reported

    @Telstra For the last two weeks we’ve been trying to get a problem solved and we keep hitting brick walls. Can someone from the Oz call centre please contact me to finally solve this ongoing issue.

  • JamesRO21209910 James ROWE (@JamesRO21209910) reported

    @Telstra @Jon_Cusack Telstra taking customer privacy seriously! what utter crap! i reported a Telstra dealer to telstra for hacking a system and stealing the personal details of 900,000 telstra small business customers and nothing has been done other than cover up

  • SpoonzyEdits JFT Spoonmas 🎄❄️ (@SpoonzyEdits) reported

    @Telstra I was wondering if you could help get me verified

  • MissLizzieZiZi 𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙 (@MissLizzieZiZi) reported

    @telstra why has the internet been dropping in and out yesterday and today in Marion SA?? I work from home and am getting in trouble with my boss FFS!

  • Nigey_nobody GeeduB @____ (@Nigey_nobody) reported

    @Telstra Yet the calls keep coming? Clearly need to have more harsher penalties and a Govt that has the will to fix it so it doesn't keep happening.

  • RutegerJones Edward Vukovic (@RutegerJones) reported

    @Telstra It didn’t work. It can find my smart modem wifi but the signal is terrible as it’s at the other end of the house. I try to connect to the AC1200 and get nothing, either with LAN or wifi.

  • _GazM_ Gaz M (@_GazM_) reported

    Hey @Telstra is there a problem with the NBN as mine keeps turning off.

  • LoFlyt Loflyt 🦁 #ibledred (@LoFlyt) reported

    @Telstra Ugh. I've been dealing with your messaging not and customer service reps. It's useless. I hate not being able to talk to people. Please go back to answering the phone.

  • AndreasObermair Andreas Obermair (@AndreasObermair) reported

    @andy_penn you have the worst customer service on planet Earth imaginable @Telstra.