Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 01/07/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • brettrobinwood Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales

    @Telstra 2261 down too

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jacquidark Jacqui Dark (@jacquidark) reported

    When I mentioned to @Telstra that $350/year was a tad too much to pay to keep my nine year old’s phone watch (which has three emergency numbers, GPS and step count, so doesn’t need much) ticking ... they suggested a ‘cheaper’ $10/week plan. #basicmaths #goodtry #ornot

  • LifesGood0067 Laura G (@LifesGood0067) reported

    @leestrato @Telstra Well said Lee. @Telstra your are a fail so improve or collapse.

  • rhys_or R Owen-Roberts (@rhys_or) reported

    @Telstra How do I contact Belong? I've sent a message but reply is 24hours? Internet down and no support.

  • leestrato lee strato (@leestrato) reported

    @Telstra Tried that, got nowhere, had ridiculous bills and poor service. Nothing but excuses, diversionary tactics, and stalling, whilst attacking with threatening letters and collection agencies, for a bill I never owed.. No conscience profiteer scum.

  • RV_27 Robyn Vaux (@RV_27) reported

    @Telstra I've done all that, but I can't authenticate my mobile number because I need a verification code, do you see my problem, I have authenticated my address & email, but I can't do it for my mobile! 🤦🤷

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    Since then almost every day I tell @Telstra the issue is not resolved. Telstra concludes @NBN_Australia need to look at it. Books an appointment with NBN. NBN does some "remote testing" and concludes they do not need to look at it and cancel the appointment.

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    So @Telstra booked an appointment for an NBN technician to come to my home and fix the issue. The @NBN_Australia person came at the appointed time, did something at the NBN box and concluded that the issue is resolved. It wasn't. The internet started dropping off again.

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    @Telstra No. They haven't been of much help. Certainly haven't told me anything about what's wrong with the connect tion

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    Ten days passed. The issue is still unresolved. Spent countless hours on that useless @Telstra messaging app. Meanwhile, #VicLockdown happened. Now three people in the household (including a kid trying to attend classes on Zoom) sharing 4G backup connection.

  • JonoGaz HVT forbes (@JonoGaz) reported

    Anyones Telstra net not working