Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 03/28/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Total Blackout
AustraliaNewcastle Internet
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bradder556 TheRadicalPleb (@bradder556) reported

    Once my data is used up, and changing carriers. Why do you treat your customers with contempt? @boostmobile @Telstra

  • davila_federico Federico Davila (@davila_federico) reported

    @ryanbedwards Aldimobile. Telstra network, good value the data is enormous and just rolls over. I use it to tether everywhere and it is very stable. Also has roaming and free calls to a bunch of countries.

  • darrenwood darrenwood (@darrenwood) reported

    @StatsTeslaApp Yes Today in Australia, I’m sure they use the Telstra network here, I figured it was just poor cell coverage

  • Leel06Lee Lynda Lee (@Leel06Lee) reported

    @ParksideNT @mjrowland68 @BreakfastNews same as Telstra These big bullies need to be brought down

  • TheRealBnut 🌈 Andrew Bennett ☄️ (@TheRealBnut) reported

    @voltagex I’ve just switched to Boost, it’s Telstra network and I’m paying $200/year for mobile

  • xssfox xssbnuny (furdu soon?) (@xssfox) reported

    @cuteiosdev routing via home VPN seems to have resolved the issue. could be telstra ipv6 issue or something.

  • samsplace9 Deb Campbell (@samsplace9) reported

    @Telstra usual **** customer service. Promised me 10gs data yesterday. Nothing. 45 mins on phone. 174399330 ref number. Line down due to Telstra lack of maintenance. Notified YEARS agp.

  • FilMoi PhilM (@FilMoi) reported

    @Telstra Want to be taken seriously, set up a service we can text scam numbers to? This includes scam calls etc. It would not be hard to set up an automated system that after the same number is reported say 10 times, the number is immediately blocked from the network. You are welcome!

  • RandaltsRandal 🕯️ 💉💉Teresa Randal💉💉 🕯️💧 (@RandaltsRandal) reported

    Anyone else tried to follow the Hansel & Gretel crumbs @Telstra lays out if you want to query their charges? What a joke! For weeks their 'outages' page acknowledged a problem with our service due to weather This hasn't been reflected in our bill. #auspol

  • JodieC7 Jodie C (@JodieC7) reported

    @tsween25 @DoctorKarl 4g is all good out in the sticks, dependent on provider. Harder in the City due to amount of users on the network at the same time and data access overloads...according to Telstra's terms & conditions apparently. Either way, NBN is a government failure.