Telstra service status in Swansea, New South Wales

Problems in the last 24 hours in Swansea, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Swansea, New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

City	Problem Type	Report Time
Newcastle	Phone	1 month ago
Newcastle	Total Blackout	1 month ago
Newcastle	Internet	2 months ago
Newcastle	Internet	2 months ago
Newcastle	Phone	2 months ago
Newcastle	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Joey B (@JoeyB_13) reported 41 seconds ago from Newcastle, New South Wales

  @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

• 
  Greg Blue (@gjblue) reported 5 minutes ago from Newcastle, New South Wales

  Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

• 
  Druey Jay (@druey) reported 5 minutes ago from Newcastle, New South Wales

  @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

• 
  Greg Blue (@gjblue) reported 5 minutes ago from Newcastle, New South Wales

  @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

• 
  Adam Rope (reality is stranger than fiction) (@adlrope) reported 5 minutes ago from Newcastle, New South Wales

  @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

• 
  Greg Blue (@gjblue) reported 6 minutes ago from Newcastle, New South Wales

  @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

• 
  Carol Duncan (@carolduncan) reported 11 minutes ago from Newcastle, New South Wales

  @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

• 
  Lenny (@fat_lenny) reported 11 minutes ago from Newcastle, New South Wales

  @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

• 
  Brogan - Firewire Digital (@firewiredigital) reported 30 minutes ago from Newcastle, New South Wales

  Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

• 
  Tony Brown (@tony4newcastle) reported 31 minutes ago from Newcastle, New South Wales

  My Telstra nbn broadband network has been down all day from an alleged cyber attack

• 
  Andrew Cornwell (@ascornwell1) reported 32 minutes ago from Newcastle, New South Wales

  Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

• 
  Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported 33 minutes ago from Newcastle, New South Wales

  I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

• 
  Ken Moore (@midii) reported 33 minutes ago from Newcastle, New South Wales

  Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

• 
  Greg McKenna (@gregorymckenna) reported 34 minutes ago from Newcastle, New South Wales

  @Telstra Transfer of service from personal to work account

• 
  The_Bearded_Pilot (@Brett_Campany) reported 45 minutes ago from Newcastle, New South Wales

  @Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

• 
  xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported 51 minutes ago from Newcastle, New South Wales

  @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

• 
  Ivan Hecimovic (@hecivan70) reported 55 minutes ago from Newcastle, New South Wales

  @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

• 
  Ivan Hecimovic (@hecivan70) reported 55 minutes ago from Newcastle, New South Wales

  @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

• 
  Nick Williams (@nickintheworld) reported 56 minutes ago from Newcastle, New South Wales

  @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

• 
  Peta Tehan (@DrTehan) reported 60 minutes ago from Newcastle, New South Wales

  @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  greggyj (@greggyjj) reported 4 minutes ago

  @redruby17 @Telstra @iiNet Mines pretty good with Telstra. A few initial set up problems but has been fine ever since.

• 
  Christopher Burke 🇦🇺 (@craznar) reported 12 minutes ago

  @soragon @NickRossTech @NBN_Australia Yep - Telstra HFC had me at 100/2 for over a decade with barely a technical hitch on the way. NBN on the other hand refuse to even address an issue if it isn't an issue at the exact moment they take the ticket on.

• 
  ScottyP79 (@scott55296238) reported 13 minutes ago

  @JonMac12345 BELONG owned by Telstra and use Telstra network, but cheaper

• 
  Dunc Black (@Duncster83) reported 16 minutes ago

  @Telstra In addition to the cancelled technician visits I have now failed to receive a call back which was promised by your help desk earlier.

• 
  willyno.com (@michelleosull) reported 17 minutes ago

  @Telstra I ended up getting assistance from you’re chat service as there was no one answering calls

• 
  Triveselo (@triveselo) reported 18 minutes ago

  @davidbewart And they used the existing copper network which Telstra, knowing it was to be bought back by the government, had not maintained for years.

• 
  Raj Dsouza (@rajdsouza) reported 20 minutes ago

  Don't usually post much but @Aussie_BB did a wonderful job at getting my internet setup quickly (2 hours). While @Telstra could not provide me the status after 2 days of my order and took 4 days to cancel.

• 
  Heff - The Keeper League Podcast (@Heff_KL) reported 20 minutes ago

  Cheers to @Telstra for the continuous dropouts that interrupted @keeperleaguepod’s live stream this morning, especially after you’ve sent me two @NBN_Australia technicians who have assured me they have fixed the issue and the dropouts would stop.

• 
  Jamie Whitlock (@jamiewhitlock72) reported 25 minutes ago

  Another great day of hideous service from TELSTRA. After 2 weeks with internet i am told that i need to contact a connection team to actually get them to turn on the nbn for me. Seriously how are you such a big company. #telstranbnrubbish

• 
  Jason (@JasonCarthew) reported 30 minutes ago

  @Telstra do you think it is right that support for your NBN service has the customer trouble shooting for more than three hours let alone more than a day?