Telstra outages and service status in Swansea, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Telstra
Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swansea, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle
|
Phone | 1 month ago |
|
Newcastle
|
Total Blackout | 2 months ago |
|
Newcastle
|
Internet | 2 months ago |
|
Newcastle
|
Internet | 2 months ago |
|
Newcastle
|
Phone | 3 months ago |
|
Newcastle
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
Rhino (@Rhino11011) reported from Newcastle, New South Wales@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
-
Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
-
Aaron Scott (@wifidownunder) reported from Newcastle, New South WalesAnother 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.
-
Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
-
Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales@Telstra Transfer of service from personal to work account
-
xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra has got to be the worst Telco Issues since early September ongoing past 3 days playing a game of tennis with your people 0 result no service at all
-
Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
-
xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
-
Peta Tehan (@DrTehan) reported from Newcastle, New South Wales@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
-
Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
-
Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Craig Wilson (@mediahunter) reported from Newcastle, New South WalesHello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
-
Tony Brown (@tony4newcastle) reported from Newcastle, New South WalesMy Telstra nbn broadband network has been down all day from an alleged cyber attack
-
The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, New South Wales@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone
-
shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service
-
shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.
-
Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
-
Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
-
Greg Blue (@gjblue) reported from Newcastle, New South Wales@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Gavin McKenzie (@gav_mck) reportedCan someone financial explain the term 'conduit foreign income' @Telstra has decided to declare 1.0 cents of their dividend as conduit foreign income, wtf #shares #dividends
-
Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest
-
🇺🇦Hans Orph🇺🇦 (@HansOrph) reportedCya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.
-
yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
-
Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@mrthill80 @Telstra Went with Woolworths, Telstra network and half the price.
-
Electric Future (@electricfuture5) reported@Jays200 @Telstra @boostmobile Never enjoyed resellers. The coverage isn’t the same and limited speeds ..
-
Roansome (@roansome) reported@teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...
-
Glen Appleby (@realglenappleby) reported@PollyPorridge Been ok lately. But sick of - pointless kayo ads for the kayo service - gambling being the primary advertiser - Telstra / Harvey Norman being the rest Kayo has excellent targeted to postcode ads for elections - but clearly there isn’t anyone new adverting
-
Its Mud Yam Mud (pronoun half) (@IMudlet) reported@SocialPiranha3 @jumbarrawa I am stuck with telstra down here and SPIN in sydney
-
Man With A Stick (@bludgeonParagon) reported@ashleycanttweet Social media truly signal boosts the most negative people these days because I remember back when I was playing a ton of Horizon 3, and as an Australian I don't recall people online ever being so miserable. I was just marvelling at the wheelie bins and Telstra phone booths lmao