Telstra outages and service status in Swansea, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swansea, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle
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Phone | 1 month ago |
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Newcastle
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Total Blackout | 2 months ago |
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Newcastle
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Internet | 2 months ago |
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Newcastle
|
Internet | 2 months ago |
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Newcastle
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Phone | 3 months ago |
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Newcastle
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?
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Aaron Scott (@wifidownunder) reported from Newcastle, New South WalesAnother 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.
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shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.
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Lenny (@fat_lenny) reported from Newcastle, New South Wales@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Justin Milligan (@JustinJMilligan) reported from Newcastle, New South WalesHey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Tony Brown (@tony4newcastle) reported from Newcastle, New South WalesMy Telstra nbn broadband network has been down all day from an alleged cyber attack
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@LisaGlass200 @Telstra ****. I’m so sorry.
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Ken Moore (@midii) reported from Newcastle, New South WalesStill amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, New South Wales@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, New South WalesI moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.
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Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales@Telstra Transfer of service from personal to work account
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David (@dwilliamson931) reported@fakemetrotrains Much more competent then anything Metro can provide. It almost outdoes Telstra for being so customer unfocused
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Salt N pepper 🌶️ (@Partytime63) reported@MarkAClarkson @Telstra I left Telstra years ago and not going back unless they are the only one left in the market. Telstra is the most expensive service provider in the world. They are also not honest about the blackspot in many parts of remote areas.
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TurboChook (@TasTurboChook) reported@telstra why is your mobile phone coverage in Hervey Bay QLD so poor?
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🇺🇦Hans Orph🇺🇦 (@HansOrph) reportedCya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.
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Nina Nikolic 💫 Kerri (@kidkerrigan) reported@DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?
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Marko Matvikov (@MarkoMatvikov) reported@OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.
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Jumbarrawa (@jumbarrawa) reportedTwice this morning, you have bumped me off @telstra. What is your deal ?? Your service has disconnected over a dozen times in the last few days. I think I need to take you to the ACCC. I do not have the luxury of waiting 20 minutes each time your service goes down. seriously. We're going to have words today. This is RUBBISH. ALDI buying lines from you, and THAT is not going down at a 1/3 of the price you sting me for.
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jagjetfly 🐎🐎 (@jagjetfly) reported@Mr_Fanta_Pants @Telstra Why did she switch? Aren’t Southern under Telstra, the problems would be the same. With all the issues I had with them at work and home I dumped them 34 years ago. They still think they’re a monopoly.
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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MelMorris (@morrisperry) reportedimagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best