Telstra outages and service status in Swansea, New South Wales
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- Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, New South Wales@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra has got to be the worst Telco Issues since early September ongoing past 3 days playing a game of tennis with your people 0 result no service at all
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Justin Milligan (@JustinJMilligan) reported from Newcastle, New South WalesHey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Lenny (@fat_lenny) reported from Newcastle, New South Wales@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Joey B (@JoeyB_13) reported from Newcastle, New South Wales@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
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Tony Brown (@tony4newcastle) reported from Newcastle, New South WalesMy Telstra nbn broadband network has been down all day from an alleged cyber attack
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Ken Moore (@midii) reported from Newcastle, New South WalesStill amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.
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The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, New South Wales@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone
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shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Megan Gitsham (@megitsh) reported from Newcastle, New South Wales@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Druey Jay (@druey) reported from Newcastle, New South Wales@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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dubzz2228 (@dubzz2228) reportedI need that “ this phone has been disconnected” Telstra service voicemail
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landman (@hasselljpb) reported@Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!
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Funkdoctor (@Docsthename) reportedI think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤
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People of Internet (@PeopleOfNet) reportedThe real risk isn't SpaceX leaving — it just launched DtD with Telstra in June 2025. The risk is one MNO-satellite tie-up controlling the entire mobile-satellite layer. The fix: use-it-or-lose-it milestones + open access licence terms.
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John Clements (@kc9on) reported@eevblog You can check out any time you like but you can never leave. Welcome to the cell phone Telstra Mobile.......
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Clay Waters (@louiewaterss) reportedPhysically walked in to a @Telstra store to buy the new modem and they literally would not let me buy it. I have to ring up and enquire about it. What kind of system is that? You have the modem on display. It's in stock. I want to buy it. I'm a decade long customer! Joke
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AlexH (@DryToast2810) reportedGot a cold and my fevers so bad I kept trying to think about Tarzan and my brain was autocorrecting it to Telstra and now I legitimately can’t remember which is which anymore
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Bennyboy1 (@bennyyy_boyyy) reported@Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month
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Pelli69 (@pelli_69) reportedanyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come
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mark coppleson (@vmc2011) reported@RizviAbul Well given Telstra and CBA both have an extraordinary number of retail shareholders either , individuals, trusts or superannuation funds numbering in the hundreds of thousands if not millions , many Australians would be aware of the CGT and franking credits but there was never any need for the vast majority to worry about a tax return given not having to declare dividends under a certain amount and the easy calcUlation with the CGT discount .... Now it’s a lot more complicated and non compliance will come with threats so please don’t be so dismissive when for some it is a big deal