Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 01/14/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • brettrobinwood Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales

    @Telstra 2261 down too

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Timmzy128 Ryan Stewart (@Timmzy128) reported

    I can't even stream #YouTube at 240p. #telstra pick up your game. We are paying $200 per month for this service.

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @ashavedwookiee Sorry to hear that your plan was impacted. Changing from Telstra network to Optus network for mobile services did require changes. But the new plans should largely offer more options and better value, You may be able to check options with the accounts team on 1300880905. - Adam

  • Gregeve98 Greg (@Gregeve98) reported

    @Telstra hopefully it is fixed, i'll try an findout what the problem was exactly by asking a Telstra person, they do at times drive around Tocumwal doing other things

  • amandam02846218 Amanda (@amandam02846218) reported

    @jriewolod @Telstra @Telstra gave my aging parents the great news they now - after 40 years as customers - have unlimited data! Yay! Except they average 5 gb and have been on a plan for 100gb. And by the way are increasing their plan fee by $29 - but you can call from a box for free! Service 😡

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @lisa_curz3 @jriewolod @Telstra Worst case scenario if no one picks up the phone and cancels your service then I'd view that as an unauthorised charge and you could dispute it with your bank.

  • DanVan76729633 Dan Van (@DanVan76729633) reported

    @Telstra unbelievable poor service through getting samsung Flip3. Paid phone outright via online order, so no issue. upgrade mob to Med plan but error due to Credit issue? I have no credit issue ever! I pay all my bills. Promised call back broken. Utterly poor experience!!

  • glennhaags Glennys Haagmans (@glennhaags) reported

    @jriewolod @Telstra I’d been paying for 2 years for a service I had discontinued. They said they’d only pay me half . I told them “ that’s my money , if you don’t return it to me I’ll report it as theft “ they returned the lot ‘

  • mfraser81 Sithdevil (@mfraser81) reported

    @bajo @Aussie_BB I wish I didn't live in a Telstra Velocity Estate, currently paying over $100 a month for 100/5 and I'd be lucky for it to not have issues every month. Have wanted to switch to @Aussie_BB for a while now 😪

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @ashavedwookiee Sorry to hear you lost an aspect of the service you relied on, unfortunately cannot keep offering the same as our agreement with Telstra has ended, but the plans flagged IDD have $50 included international credit. Please call us with other concerns about the switch -Meg

  • Polished_Beauty Polished Beauty (@Polished_Beauty) reported

    @DuffmanGay @Telstra @jriewolod This situation doesn't actually mean Telstra did anything wrong. In the old days everyone had a rental phone and was charged for it. Some people (or their children) often then provided purchased cordless phones but never returned (or informed) Telstra to remove the rental phone.