Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 12/20/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaCentral Coast Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • timothyogle6 timothy ogle (@timothyogle6) reported

    @itsflanno @Aussie_BB The problem isn’t with the NBN but the Telstra POI. Aussie isn’t the only carrier that’s been affected.

  • Sepoy20 Ads Clair (@Sepoy20) reported

    @Telstra this is urgent. My aunties florists Telstra account was updated over Xmas now she hasn't had the phone connected since 2021!! She is losing customers and just can get any help from anyone on ph at Telstra. This is not good enough. Pls PM me ASAP so I can give her details

  • vk2kmi Kimberly Olsen (@vk2kmi) reported

    @Telstra You directed me to your web site which just wastes another hour of my time, taking me to a place where a message can't be left in a way provides any useful assistance. Just put some service in

  • matthewshroud Matthew Carter (@matthewshroud) reported

    @Telstra do you support the Fairphone 4 on your network?

  • LisbonSpj Sporting Lisbon (@LisbonSpj) reported

    @Telstra After over 20 years of service you canceled my service without question. Guess you are so rich I mean nothing. Well better get my whole family to move. I know it will not matter but it’s disappointing. I recommend everyone tell them to shove it and move to a competitor

  • Maxwell61140856 Maxwell Smart - Secret Agent 86 of Control (@Maxwell61140856) reported

    @Paul_Ilett As a Telecom tech (before Telstra) I used to fix these.

  • lizoluwi Liz Brown (@lizoluwi) reported

    @ByronStol funding on an hourly rate? I can't imagine anything Telstra does would be good. Are they using an offshore service

  • jr_plusplus Julian Russell (@jr_plusplus) reported

    @keithpitty @Telstra I’m also with Aussie, and your tweets slowed me down diagnosing that my outage was from a circuit breaker tripping and turning off my router rather than my actual connection being bad! Hope you’re back online.

  • AdeleKThomas Adele K Thomas 🦄 💉💉 (@AdeleKThomas) reported

    @Telstra It ended up saying there were issues with the connection, which is obvious, but now Im being instructed to chat online.

  • kelliejustine Kellie (@kelliejustine) reported

    @Telstra I don’t really have time at the moment to spend ages on hold and work through a bunch of steps to get something fixed which shouldn’t be happening in the first place. I’m sorry to be rude but I’m getting a tired of constantly having to be getting isses fixed.