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Telstra outages and service status in Swansea, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swansea, New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

CityProblem TypeReport Time
Newcastle Phone 2 months ago
Newcastle Total Blackout 2 months ago
Newcastle Internet 2 months ago
Newcastle Internet 3 months ago
Newcastle Phone 3 months ago
Newcastle Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

  • Brett_Campany
    The_Bearded_Pilot (@Brett_Campany) reported from Newcastle, New South Wales

    @Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

  • digitaldocs
    Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • xXxMiSsYxXx1
    xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales

    @Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone

  • Mattachusetts69
    Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales

    @Telstra your customer service is abysmal

  • megitsh
    Megan Gitsham (@megitsh) reported from Newcastle, New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • njubi_eric
    Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • ascornwell1
    Andrew Cornwell (@ascornwell1) reported from Newcastle, New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • adlrope
    Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • DrTehan
    Peta Tehan (@DrTehan) reported from Newcastle, New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • hayleydrayton
    Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

  • nickintheworld
    Nick Williams (@nickintheworld) reported from Newcastle, New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • gjblue
    Greg Blue (@gjblue) reported from Newcastle, New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • galumay
    Ricky🏄🏼‍♂️🦋 (@galumay) reported

    @Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.

  • NellyChopp21984
    Nelly choppa (@NellyChopp21984) reported

    @youngpac775 @omowereyso I don’t mean Tesla car, I mean her telecom/ network provider just like mtn, in Australia the use Telstra and some others

  • morrisperry
    MelMorris (@morrisperry) reported

    imagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best

  • Aussie_Anzac
    Brett Phillips (@Aussie_Anzac) reported

    @Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!

  • Stevesteve9876
    Steve (@Stevesteve9876) reported

    @AlboMP Stop with the cover up **** show and do your job people voted you in to do! This country is been ****** by corrupt corporate companies. Coles , Bunnings ,Telstra , fuel stations, list goes on and you are making bull up dust news. StJohns care centres can’t even give iv meds.

  • joshatticus
    JoshAtticus (@joshatticus) reported

    @ElManuSantander Wait, technicolor? The same company that makes the garbage Telstra smart routers?

  • loftwah
    Loftwah (@loftwah) reported

    We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

  • electricfuture5
    Electric Future (@electricfuture5) reported

    @karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised

  • met_oshi
    MetOshi (@met_oshi) reported

    @RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change

  • bludgeonParagon
    Man With A Stick (@bludgeonParagon) reported

    @ashleycanttweet Social media truly signal boosts the most negative people these days because I remember back when I was playing a ton of Horizon 3, and as an Australian I don't recall people online ever being so miserable. I was just marvelling at the wheelie bins and Telstra phone booths lmao