Telstra Outage Report in Swansea, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Telstra
Telstra is having issues since 02:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Swansea, State of New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Luke (@Maljy) reported from Central Coast, State of New South Wales
Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.
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Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Lenny (@fat_lenny) reported from Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Luke (@Maljy) reported from Central Coast, State of New South Wales
Anyone with telstra internet down?
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Andrew Rose (@arose62) reported from Central Coast, State of New South Wales
@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.
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Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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@jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales
clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored
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Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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realjasontaylor13Oct1972 (@ROct1972) reported from Central Coast, State of New South Wales
I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us
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Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales
@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales
@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.
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Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales
@Telstra 2261 down too
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Ken Moore (@midii) reported from Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Neil McLean (@neilmclean34) reported
@Telstra Thanks Angela, I’m pretty sure the Router has a 4G back up with it. It’s actually my sisters house that has the issue I’m just acting as the go between because I’m more tech savvy so I’m not actually at the house.
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Nathan Harris (@Nathan19871) reported
@Telstra Can you please tell me why service has been so bad for the past two weeks. In Shellharbour I struggle to get one bar of reception and nothing will load and when I am at work in Sydney CBD. It is the same problem.
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Cameron Hazlehurst (@chazle) reported
@c_s_wallace @Telstra Celebrity status service?
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Johnah Faulkner (@FaulknerJohnah) reported
(He did like Anna at all) (so we just took it off the bill in the end! (And stated you should go now) I can’t hold that line on the Telstra account for gossipy buckshot! Copram **** offs it’s an emergency line online! Calls online!
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Debbie Johns (@DebbieJohns18) reported
@Telstra Still not working calls fail
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Jules (@itsjustjules97) reported
@Telstra Yes and resetting my network settings. Taking sim out. Restarting my phone. Making sure everything is up to date on the phone. Last option is a full factory reset which I would like to avoid.
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LostsoldierFren (@LostFrenV2) reported
@Telstra @Lasry08 Problem is I have to do this all the time.
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Neil McLean (@neilmclean34) reported
@Telstra Hi Guys, We seem to be having issues with our internet connection. Can you tell if there are any known issues in the Grasmere NSW 2570 area please.
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Neil McLean (@neilmclean34) reported
@Telstra Thanks Angela. Have already checked the address on the outage site. Unfortunately it doesn’t show anything.
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Dr Richard Matthews 🇦🇺 (@rhematt) reported
Major telco outage this morning. @Telstra the statement that data services were unaffected is not true. I couldn’t access data services and had to reset my phone. For an hour after was continually prompted for login credentials @AppleSupport. What was the root cause?