Telstra Outage Report in Swansea, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Swansea, State of New South Wales
The most recent Telstra outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Swansea, State of New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Megan Gitsham
(@megitsh) reported
from
Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
@Telstra Telstra only help people who fit the tick box profile
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Richard Thompson
(@rmjt1) reported
from
Central Coast, State of New South Wales
@telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Hayley Drayton
(@hayleydrayton) reported
from
Newcastle, State of New South Wales
@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Vasanta Iyer
(@vas_prime) reported
from
Central Coast, State of New South Wales
Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Cooke
(@mayoroffacebook) reported
@Telstra I believe we do, though i not 100%. It does have the sim backup. Got constant blue light also since last night. Get minor service enuf for twitter n low usage sites.
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OrcProphet
(@orc_prophet) reported
@Telstra Being sorted on Facebook. Sort of. Your customer support could do with a major overhaul
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Aaron
(@xaaronh) reported
@ChrisTansley No issues with Telstra down here but also no storm activity, just some rain on and off.
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Terratree
(@J99550463) reported
@Telstra Hi guys, seem to be going nowhere trying to switch from ADSL to NBN. Spent at least 3 hours a few days ago organising this via your app. Today, there is zero record.....pls help
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James Erlandsen
(@jserlandsen) reported
@st3dm4n @kayosports_help I have noticed this on the ashes mini day 2 and F1 mini,I watched both tonight on my Telstra tv box kayo app. Kayo live no problem
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Cam MacKellar
(@cammackellar) reported
Second scam call in as many days from people claiming to be @Telstra. They ask to download @anydesk software to 'fix' internet speed issues. Make sure your less tech-savvy brethren don't get caught out.
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Oracle4005
(@Oracle4005) reported
@ellymelly @AussieVal10 @Dom_Perrottet Buy from small retailers or overseas online. Never buying from big business Australia EVER again. No David Jones, JB Hi Fi, Harvey Norman, Telstra, Optus, Officeworks, Bunnings etc. They are all ordinary companies in any case where you can get better service and price elsewhere
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Marc
(@Virus__) reported
@Telstra Not the bump as it clears it entirely. I've tried the phone on 2 other chargers since & it just doesn't want to charge via wireless. I guess i'll pop into my nearest Telstra shop & ask them to help me, as i've only had the phone 2 weeks!
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F/A sangy
(@sangyFps) reported
@YoSpecc Telstra is down in my area I'm 1000 ping constantly
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Conor Dunlop
(@ConorDunlop) reported
@Telstra What is the purpose of your business centres if they cannot replace phones face to face. Or is your business model moving to be personless, as you seem to want everything down online!