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Telstra

Telstra Outage Report in Swansea, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Swansea, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Swansea, New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

CityProblem TypeReport Time
Newcastle Phone 26 days ago
Newcastle Total Blackout 1 month ago
Newcastle Internet 1 month ago
Newcastle Internet 2 months ago
Newcastle Phone 2 months ago
Newcastle Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • xXxMiSsYxXx1
    xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales

    @Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone

  • rikellebrown
    Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • digitaldocs
    Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • steveway7
    steve jones (@steveway7) reported from Newcastle, New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011
    Rhino (@Rhino11011) reported from Newcastle, New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter
    Craig Wilson (@mediahunter) reported from Newcastle, New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • megitsh
    Megan Gitsham (@megitsh) reported from Newcastle, New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • JustinJMilligan
    Justin Milligan (@JustinJMilligan) reported from Newcastle, New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011
    Rhino (@Rhino11011) reported from Newcastle, New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • ascornwell1
    Andrew Cornwell (@ascornwell1) reported from Newcastle, New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • xXxMiSsYxXx1
    xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales

    @Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?

  • carolduncan
    Carol Duncan (@carolduncan) reported from Newcastle, New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • hayleydrayton
    Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • rikellebrown
    Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • xXxMiSsYxXx1
    xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • digitaldocs
    Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Mattachusetts69
    Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales

    @Telstra your customer service is abysmal

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KenKennypants
    Ken Roberts (@KenKennypants) reported

    @Telstra Unblock Telstra. My problem is fixed.

  • PaudebaireFarms
    Paul D. Patti (@PaudebaireFarms) reported

    So sad to be getting SPÀM phone calls from phone numbers linked to the flood regions in NSW. Tamworth and Lismore people don’t deserve to have their reputation sullied. TELSTRA Security please fix?

  • BradyMcArdle
    Brady McArdle (@BradyMcArdle) reported

    @PacificPonies @Optus @Telstra Panels better to deal with than Telstra. Will never go back. 👍

  • chubacker
    Lee Maynard (@chubacker) reported

    @Telstra my son has been trying for a week to sort this out. this is a new business that has no internet because you and nbn can't get your act together. I wish someone would tell AP how bad things are so he can stop thinking he is doing a great job for his 140k a week.

  • ashulz
    ashul (@ashulz) reported

    @Telstra On the rare occasion not everytime bit often enough to wonder. it's a google pixel 6pro it's happened after a recent Android security patch so that might be a culprit. Have a feeling it might be me not the network. I'll reach out if it gets worse. TY Elms 🙏🏾

  • chubacker
    Lee Maynard (@chubacker) reported

    @Telstra wtf are you going to do. absolutely nothing asvusual . call me on 0488368476 if you want to discuss but I doubt you wil.

  • 666huntuBrian
    Rambo Freeman. (@666huntuBrian) reported

    The problem with Telstra is they have got to big for their boots and imo don't give a ratz for the average Joe Blow. So I say to bad and too late telstra.

  • TUPPERWAVEMUSIC
    Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • nagitashinjiro
    Nagita|凪田🍀SARIEL🤍 (@nagitashinjiro) reported

    Every TWO ******* MINUTES TELSTRA IF YOURE HEARING ME YOUVE GOT A SMALL **** AND ****** SERVICE

  • m_a_n_u______
    Manu Herold 🐭 (@m_a_n_u______) reported

    Telstra has the worst customer service I’ve ever seen. They bully their customers, lie, and deliberately downgrade customers’ internet connection.