Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 02/05/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaCentral Coast Internet
AustraliaCentral Coast Phone
AustraliaCentral Coast Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaCentral Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra another day goes by and still not resolved......June 26 and no NBN. Entirely Telstra problem when by mistake they put “restrictions “ on the account but it takes forever to lift them. BTW was in credit when restrictions where wrongly imposed

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    3 days of being *********** by Telstra. Being honest with the customer doesn’t require any technology. Stop saying sorry ... you are clearly not.

  • bigtruth2 Thommos Phoenix (@bigtruth2) reported from Central Coast, State of New South Wales

    How bad is Telstra. Can’t get phone answered and so came to store. Told to take a seat 30 minutes ago. Now a group of 5 of us just sitting waiting without a Telstra person near us #anothertelstrafail #Telstra

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra on going saga since May 9. @Telstra said to lodge complaint. Done. Good news @Telstra will be back in touch in 5 days time WTF!! I have made 18 calls, on 5 occasions had confirmation you guys stuffed my account but you had “fixed it” and still since May 9 not fixed

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    Gets better 19 calls later an hour after being promised for the 4th time to fix disconnected. No return call. Activated email return call an hour ago no return call. Should have a unit of MBA on @telstra called “how to lose customers “

  • bigtruth2 Thommos Phoenix (@bigtruth2) reported from Central Coast, State of New South Wales

    No wonder Telstra losing market share. No customer service #telstrafail

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • itsArnaBack AJ Back 🏏🏏 (@itsArnaBack) reported from Central Coast, State of New South Wales

    Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

  • commiexcx Ray 🐑 (@commiexcx) reported from Central Coast, State of New South Wales

    Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlyLusk Carly Lusk (@CarlyLusk) reported

    @Telstra woke up this morning and can’t receive text messages. Can send. Need urgent help. Reset phone and it won’t work.

  • centralcouch KJ (@centralcouch) reported

    @BrittMezher @LadyCBean1966 @Telstra Call the ombudsman. When you do, telstra gives more continuity of service because you get looked after by a special team. Thank god you're cool with your ex and its not a DV issue - mistakes like this are potentially dangerous

  • BeYourBest40 BeYourBest40 (@BeYourBest40) reported

    Well done #Telstra. You overcharge me $200 but agree to credit my account. I pay my bill on time minus the $200. Not only do you fail to rectify your mistake, you cancel my service because I didn’t pay you the $200 I never owed you in the first place! #shouldhavestuckwithoptus

  • sacarlin48 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • mika_capt Evelyn (@mika_capt) reported

    @BrittMezher @Queen_St_Eatery @Telstra 😔 time for the ombudsman if you can’t get a response. You’ll soon get one if you lodge a complaint.

  • stuart_crooks Stuart Crooks (@stuart_crooks) reported from Bardia, State of New South Wales

    Plus after spending 2 hrs on the phone last night your outages page confirms no outages. Even your support team said this is incorrect. WHAT IS GOING ON TELSTRA. You’re Australia biggest corporate and the service right now is what i expect from a start up

  • Joey_KinginWA Joey King (@Joey_KinginWA) reported

    @wheels002 @Telstra @PaulFletcherMP Contact the telecommunications ombudsman and make a complaint. I promise your landline will get fixed tout de suite.

  • BrittMezher Maidenwarrior of The Sewer Rats (@BrittMezher) reported

    @LadyCBean1966 @Telstra No but I honestly thought they’d stop with ******** ups after calling them multiple times. The other problem is being time poor, sitting on hold for 40 minutes isn’t a viable option.

  • AV5978494248784 🕯️A V🐦🕯️ (@AV5978494248784) reported

    @BrittMezher @MiaCamp40513113 @Telstra I never forgot when telstra had monopoly of telecommunications & charged us through the roof for phone calls & services & handset hire, even though we paid for the handset. Same with Qantas when ansett crashed.

  • ZOOTV19783 ZOOTV1978 (@ZOOTV19783) reported

    @TelstraEnt A text message service for customer support that takes days and multiple different staff and slow responses. Extortionate pricing and competitors doing it better in every way. Can’t wait for “come back to Telstra” advertising, you’re losing customers hand over fist.