Telstra outages and service status in Swansea, New South Wales
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- Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Swansea, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 month ago |
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Total Blackout | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Phone | 3 months ago |
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Internet | 3 months ago |
Community Discussion
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Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Aaron Scott (@wifidownunder) reported from Newcastle, New South WalesAnother 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Craig Wilson (@mediahunter) reported from Newcastle, New South WalesHello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Greg Blue (@gjblue) reported from Newcastle, New South WalesTelstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Greg McKenna (@gregorymckenna) reported from Newcastle, New South Wales@Telstra Transfer of service from personal to work account
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@LisaGlass200 @Telstra ****. I’m so sorry.
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Tony Brown (@tony4newcastle) reported from Newcastle, New South WalesMy Telstra nbn broadband network has been down all day from an alleged cyber attack
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Lenny (@fat_lenny) reported from Newcastle, New South Wales@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith (@BeWinstonSmith) reported@ausstockchick Multitasking, customer service for Telstra and Qantas….
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Bryn Davies an OA dad (@tofar1) reported@VGreg82063 @Telstra ****, if we're including the wheatbelt, I have no phone reception 3km from Kulin. But I thought scarborough would be a easy fix so I can watch netflix the next time I'm in the city.
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Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported@MarcScottEmery @happyjas When big corporates (like Telstra) outsourced their call centres to India, two things happened immediately. 1) The customer records databases were stolen, and 2) Scam call centres opened up, calling all the customers and attempting to scam them. The big corporates were never held accountable, but they directly caused the Indian scammer tsunami that hit Australia.
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Bron (@Bron91856683607) reportedTelstra mobile network scabs
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****** (@Yarrahbunjyil) reported@AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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Andrew Godman (@Andrew_Godman) reported@Telstra Not at home right now, but I’ve tried it in the past to no success when speeds are poor. I use to get 5 bars of 4g when the old tower was over the road. Now it’s 1 bar or either 4g or 5g after the “upgrades”
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@TravGee1980 @Telstra I’ve gone Woolworths, uses the Telstra network, got 6 months for $130.
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.
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Tim (@Trendy_Tim) reported@accent_trace @ktdenise I think I had a minor mental glitch I did the calc using 24 months out of habbit, so yeah it’s more like only 500 a year cheaper, still hard to find an actual benefit to Optus/Telstra’s over priced plans. 10 years ago, you’d get an iPhone and service for $40 a month.