Telstra

Telstra Outage Report in Swansea, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 02/08/2026 18:55

February 08: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Swansea, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle and Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaCentral Coast Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaCentral Coast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • xXxMiSsYxXx1 xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, State of New South Wales

    @Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • vas_prime Vasanta Iyer (@vas_prime) reported from Central Coast, State of New South Wales

    Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • camm_felicitas Felicitas Camm (@camm_felicitas) reported

    @Telstra I don’t give a ****.

  • karanj Karan J (@karanj) reported

    @Telstra Not in the original message, but Pearl from your support team has sorted me out with sourcing a modem from somewhere - so looks like I'll be able to work from home next week while I move in, thanks!

  • Winston74471335 Winston D. (@Winston74471335) reported

    @Telstra We had hp, net and 5 mobiles all on 1 plan and debit. Two of the mobiles were upgraded, now we are getting 4 bills and 4 debits! The original hp, net and 3 mobiles... the service fee for the 2 other mobiles and 2 separate fees for the new mobiles purchased. No one can fix it?!

  • andrewrdn463 Andrew (@andrewrdn463) reported

    @Telstra Answer phone calls from customers. Stop the recorded service which does not work.

  • samsplace9 Deb Campbell (@samsplace9) reported

    @Telstra usual **** customer service. Promised me 10gs data yesterday. Nothing. 45 mins on phone. 174399330 ref number. Line down due to Telstra lack of maintenance. Notified YEARS agp.

  • claireisabel Claire Isabel ™ ☆ 🐨 (@claireisabel) reported

    Spam calls are never ending! 🤬 @Telstra & Australian Government - Please get a real solution to this crap! It's worse than ever! #Australia

  • rhinoz rhinoz (@rhinoz) reported

    I am just a girl hissing & growling into the phone again with Telstra to reduce my phone bill from $485 to the $65.01 I actually owe 💃 and it's only been the THIRD CALL over the cancellation of the service, 2 month in. no, cannot leave them technically, yes otherwise i would

  • linzoconnor Lindsay (@linzoconnor) reported

    @MarkusMannheim @pinkstfer Which actually leads to a facinating question about Laws of Armed Conflict You are correct. I use a whole bunch of others (eg, Telstra) to support operations. Where does the auth to target stop? The Telstra node at Russell? Telstra HQ? Said Q will get harder...

  • LawrensonGerry gerry lawrenson (@LawrensonGerry) reported

    @Telstra, I worked for you when you were the PMG as a telephonist on the International exchange in the 70s. I waited weeks for service in the 90s. But your greed in doubling your prices for prepaid mobiles means Goodbye.

  • ladytronic on board wacko Ladytron 💃🏼🪩 (@ladytronic) reported

    @rhinoz Telstra are the worst.