Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 12/16/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Anyone with telstra internet down?

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • ROct1972 realjasontaylor13Oct1972 (@ROct1972) reported from Central Coast, State of New South Wales

    I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • jasonta88344129 @jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales

    clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • itsArnaBack AJ Back 🏏🏏 (@itsArnaBack) reported from Central Coast, State of New South Wales

    Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • bigtruth2 Thommos Phoenix (@bigtruth2) reported from Central Coast, State of New South Wales

    No wonder Telstra losing market share. No customer service #telstrafail

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bugwannostra Former Senate candidate 2016, political commentary (@bugwannostra) reported

    The irony of ringing a phone corporation to complain about its service and being on hold for 40 minutes while you wait for a dude in Manilla to interpret what you've said to his supervisor doesn't escape me. **** Optus Telstra and the ombudsman, not necessarily in any order.

  • MythicalDropBea Mythical Drop Bear (@MythicalDropBea) reported

    @Telstra @PhilipsBL Since july last year mate... There is no excuse for that kind of wait. I am experiencing the same problem, SINCE JULY LAST YEAR!!

  • Canberroo 🇦🇺 President Canberroo 🇦🇺 (@Canberroo) reported

    @maggie_bomber Bugger. You definitely don't sign up to Telstra for the customer service excellence...

  • maddieduke Maddie Duke (@maddieduke) reported

    @NCndreamer @myGovau I don’t - I’m out of Australia so the sim is effectively useless (thx telstra). I already signed up with another provider but can’t port bc I can’t receive a text message. New number doesn’t help the sitch because it’s the old number that’s linked to all my accounts. Thanks tho:(

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • far_koff_ Mick 🇦🇺👌 Up Ya Arse China! (@far_koff_) reported

    Telstra has sent me a generous offer to double my data allowance for an extra $5 dollars.... awesome But WTF for?? everything’s been censored or shut down!!!

  • Jake_Allan Jake Allan 🚀🚀🚀 (@Jake_Allan) reported

    @Telstra hey Telstra, my internet has been intermittently down for the last week. This is affecting my work. Can someone please contact me to resolve?

  • Manni90874044 Manni (@Manni90874044) reported

    @Telstra worst customer service experience , sound like i am talking to bots not real ppl ...

  • VVingnut VVingnut 🌎 👀 (@VVingnut) reported

    @imfallfromgrace Just saw your Telstra Ad ... I nearly scrolled post it and then I thought, hang on ... Isn't that Grace? Nice one!