Telstra

Telstra Outage Report in Swansea, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Swansea, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Swansea, State of New South Wales 11/25/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Swansea, State of New South Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • brettrobinwood Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales

    @Telstra 2261 down too

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • jasonta88344129 @jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales

    clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • itsArnaBack AJ Back 🏏🏏 (@itsArnaBack) reported from Central Coast, State of New South Wales

    Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

  • ROct1972 realjasontaylor13Oct1972 (@ROct1972) reported from Central Coast, State of New South Wales

    I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Anyone with telstra internet down?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Thezincman Clinton Hodgetts (@Thezincman) reported

    @Telstra Oh hang on it has gone through this time

  • KyranHaigh4 Kyran Haigh🇦🇺🇧🇪🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧 (@KyranHaigh4) reported

    @DarkViperAU @Telstra I have also just realised that you are on a 4G network whereas I'm on a 5G one, therefore invalidating my previous comment.

  • Thezincman Clinton Hodgetts (@Thezincman) reported

    @Telstra Ironically a complaint lodged on the site you mentioned returns a “server not responding” message consistently.

  • DarkHeAN1 DarkHeAN (@DarkHeAN1) reported

    @DarkViperAU @Telstra bruh even here on brazil where we are behind in terms of the internet we have a better service than that wtf

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @russellmahoney @Telstra Best use the chat function. It’s less frustrating than a phone call but you’ll go from speaking to someone using broken English to someone texting you in broken English! [Note, it’s not their fault. They’re paid peanuts]. Thankfully @andy_penn is bringing call centres onshore.

  • poet47 Pamela Valemont 1947 (@poet47) reported

    @Telstra 0.06 Mbps download 0.29 Mbps upload Server: Sydney Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. WHAT IS HAPPENING TELSTRA!? This happening persistently now, over at least a week!

  • RoeJoga09488483 RoeJogan (@RoeJoga09488483) reported

    @Telstra nbn keeps connecting and then 20 minutes later disconnecting, has been happening for over an hour now. @Foxtel has now gone down too, what is going on

  • poet47 Pamela Valemont 1947 (@poet47) reported

    0.06 Mbps download 0.29 Mbps upload Server: Sydney Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. WHAT IS HAPPENING TELSTRA!? This is happening persistently now, over at least a week!

  • BushrangerBrady Matthew Brady (@BushrangerBrady) reported

    @KristenJadeAus No issues with my new iPhone at the moment. I’m with Telstra.

  • sg1_dad Sven (@sg1_dad) reported

    @nia_amante @ItsImogenGreene ALDImobile is brilliant uses the Telstra network.