Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/07/2026 11:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra Obviously you haven’t reas my previous replies on this thread, or you’d know it actually didn’t escalate fast. I walked a long way to get to a service station and used their phone, bruised and in tears.

  • Nicole87740873 Nicole Moore (@Nicole87740873) reported

    @lukesmindright @Telstra **** I seriously hope you get it sorted. Sucks to loose so much precious time dealing with **** that should be so simple.

  • skwashd Dave Hall (@skwashd) reported

    Ah Telstra, 11/10 for consistency. I had low expectations and yet again you didn’t fail to disappoint. We’re almost 40mins into a chat session and my new esim still hasn’t been activated.

  • PixelWingy Winghide (@PixelWingy) reported

    @Telstra wow, great support service guys. Been hung up on 3 times. Your app won't log us in. Router dead from a nearby (not close!) storm. I work on an hourly rate, from home, at nights, can I get my lost pay from you? Ridiculous.

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    Optus is having issues today - which is having a knock on effect with TPG who seem to be shoving everything down their telstra link, so seeing degraded performance from these networks to @binarylane - my working theory anyway :)

  • bridgetboson bridget boson (@bridgetboson) reported

    @Telstra Telstra mobile reception has been off hours everyday since Sat Oct 9th. Mt Wombat tower. Not even 1 bar of 3G I'm paying for data & a service that's rarely even ON! a blatant rort. been like this all year. Please escalate this #20813170 $$$ for you nothing for us 👎

  • PixelWingy Winghide (@PixelWingy) reported

    @Telstra Red light. Consistent clicking. We just want to get in contact to order a repair or replacement. It is a very common problem in our area. Guy a street over has replaced his 6 times because storms wipe it out.

  • skwashd Dave Hall (@skwashd) reported

    @Telstra No I don't. I know how to look up the hours of my store. Telstra have done enough to "help" today thanks.

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra If I was desperate, yes. If I didn’t have a phone, yes. If it was an emergency, yes. Not *bc* it’s free, bc it was necessary. I couldn’t use a pay phone 2 decades ago when I ran away from my abusive partner. I couldn’t call the police, or my family, & had to walk km’s for help.

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @Telstra Your customer service is generally poor in my experience