Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 02/14/2026 23:45

February 14: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CazaBooyah Caza (@CazaBooyah) reported

    @Tildsley_92 @Telstra bruh, i cut off the landline phone i had connected to the internet service i had while i lived on base back in 2015, the were still charging me the extra $150 for the phone even after i had call them over 15 times to get it disconnected, it took a visit to a telstra store

  • OK57667252 OK (@OK57667252) reported

    @andy_penn I live in Bondi and my phone loses 4G between Bondi Junction and the city all the time. I get 3G after leaving Bondi. I’ve reported this to Telstra 18 months ago - and guess what - NOTHING. Telstra network East Subs could have used a 50 million boost - oops. Too soon?

  • Tildsley_92 Tildsley_92 (@Tildsley_92) reported

    Hey @Telstra you owe me money from my closed account. Your online chat is terrible and you don’t even have call centres anymore. It took me 2 days to get my first refund organised yet I’m still owed money.. this is a joke! Give me back my money!!

  • wwwendoss wendos (@wwwendoss) reported

    @Telstra My pre-paid service was shifted to a new plan. Have now received text message saying that all of my data has been used & I need to recharge. But I had a data bank of more than 80 Gb before you changed my plan, reassuring me my data would transfer across. Advice please?

  • Robert6420 Robert Tunn (@Robert6420) reported

    @TelstraPurple Is it Telstra purple because of the beating you have taken in the courts for poor sales conduct?

  • DanJCass Dan Cass (@DanJCass) reported

    @Telstra I called your 'help' line and they can't. My dad is in hospital, with cancer and I have to recharge his pre-paid mobile. But you can't help. So he can't call anyone. But don't worry, we don't expect more of you.

  • jaseclamp Jase Clamp (@jaseclamp) reported

    @telstra Modem has switched from cable to 4G. You sent me a notice about it so seems you're aware. Does that mean you're working to fix? (That part was unclear)

  • CazaBooyah Caza (@CazaBooyah) reported

    @Tildsley_92 @Telstra 3 years later to finally get it sorted, they never reimbursed me

  • NMalone8 N. Malone | Goddess of Death Coming October 20th! (@NMalone8) reported

    ******* Telstra. Your message team is ridiculously useless. I spent 3 hours talking to this idiot who asked the same questions repeatedly and then decided that there was nothing wrong. Even though the NBN isn't working, and I have 4 'issues' when I ran the diagnostic.

  • blogBRHP Dariusz Leszczynski (@blogBRHP) reported

    Another quote: "It never occurred to me that #Telstra was #ripping_off #Indigenous_customers in other outback areas as well."