Telstra Outage in Alstonville, Ballina, State of New South Wales

@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra fined $50 million over unconscionable treatment of Indigenous phone plan customers --and justifiably so What an insidious Communication Company,Needs constant investigation by the ACCC.Their contracts are full of hidden traps and their replies to a complaint is negligible

Wow! @Telstra fined $50m for inconsiderate treatment of indigenous people. Sounds lie another #MurdochGutterMedia attack on his opposition, with a little help from his friends. Meanwhile Murdoch treats all customers with inconsideration every day.

@abcnews Telstra are scum. Pro tip: Aldimobile use the Telstra network and aren't evil

After years of businesses getting less and less support for mobiles directly from @Telstra now they’re introducing a $3 monthly (optional) “adaptive mobility” fee to get support that should be included, and free 🙄

@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

@moylecroft @NewtonMark @Telstra I need to follow up on a older friend. Went to T store to find out why she had a high data bill. The “answer” was a higher plan, not work out the cause. I’m unclear if it was an appropriate outcome. Customers need non sales incentivised support.

@acccgovau Shame Shame Shame Telstra ! Pathetic customer service and now this !! No integrity or conscience whatsoever so how low can they get !!!!!

@acccgovau Shane Shane Shane Telstra ! Pathetic customer service and now this !! No integrity or conscience whatsoever so how low can they get !!!!!

@abcnews From the experience I had at a telstra shop, I am not surprised at all. We went in there to replace a broken phone and ended up signing a contract for 2 latest model even mine was only 1 year old. The high pressure sale & lack of clear explanation left me very unimpressed

Backstory is - my partner tried to port is prepaid number to Telstra and activate 150$ prepaid plan and seems like no one can help - this is going on for 10 days!