Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/18/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • shhsquirrel Ian Webster (@shhsquirrel) reported

    @telstra what does a person need to do to convince you Bigpond support people that your supplied router is continually falling over. 6 times in the last hour.

  • GJGreenlea Gayle J. Greenlea (@GJGreenlea) reported

    @ms_dingo Same here. Zero service since early afternoon, yesterday. Messaging has been inconsistent. First, “There are no known outages.” Then this morning. A message on Telstra outages site saying service is down due to update; will be restored by 6 p.m. Its 7:40 p.m. now—still no service

  • Kutaah_ Jake (@Kutaah_) reported

    @Telstra fix your NBN lines in my suburb you bastards meant to have done it days ago

  • hozinoz HOZINOZ (@hozinoz) reported

    @BoomerangChris @DaveMilbo @cscviews 5G not in my area and I’m tied to Telstra. My upload is the problem. Nigh impossible to game online.

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @Telstra worth mentioning that I’ve been trying to close my internet and home phone for two months. TIO got in touch with you dingbats & you’ve waived last months fees but you haven’t rung to fix the issue so now I’m going to have to go back to the TIO.

  • shhsquirrel Ian Webster (@shhsquirrel) reported

    @Telstra who can I call as a customer to get free tech support for internet issues? Why should i pay $30 for the privilege? Your auto system via telstra app couldn't detect the problem. The problem is your supplied router is continually dropping out.

  • CCakmc 💧💙C A K M Cheung (@CCakmc) reported

    @DaveMilbo NBN is definitely worse and if you try to get technical help it’s only over the phone or online. Been trying to get a technician to the house since November. Telstra/ NBN still refusing.

  • dlgiven Dan Given (@dlgiven) reported

    @dysorojo @DaveMilbo Be careful with grace period. Telstra shut my adsl about 15 months into it, no notice, because ‘you need to switch to nbn’. They could never explain why they did it early, or without warning. They reconnected when I found out what happened but it took a week.

  • Diamondback1949 Antifa Maynard G Krebs Cultural Marxist Lefty (@Diamondback1949) reported

    @telstra sucks. I have just cancelled my order for a new 5G mobile service. Your website sucks. Everything about your existence sucks. As a company, you suck. You are worse than @qantas - that is awesome suck.

  • Eurocentric Neville Yates (@Eurocentric) reported

    How good is @Telstra message support service? After nine hours, exactly zero of my queries have been sorted. Ring for an operator and you just get another message link. Much easier to disconnect and join another provider.