Telstra Outage Report in Alstonville, Ballina, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Alstonville, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Alstonville, State of New South Wales
Latest outage, problems and issue reports in Alstonville and nearby locations:
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Mark Douglas
(@mfd253) reported
from
Lennox Head, State of New South Wales
@Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???
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Ray Wilton
(@raywilton4) reported
from
Lennox Head, State of New South Wales
@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home
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James Whitaker
(@JamesWhitaker78) reported
from
Bangalow, State of New South Wales
@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Si
(@IamSi333) reported
@Telstra why is your network so poor in Albury, NSW? Trying to connect on 4G mobile devices and there’s lag, pages don’t load, can’t sync devices. Is 5G available here?
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Laura
(@laurzyau) reported
I’m literally having a six month chat with @Telstra trying to disconnect a line and settle a bill even though I left Australia in March! Having been gone from Aus a long time, I wanna know ,have Telstra always been this bad?!?!
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Marianne Traxl
(@traxlmaz) reported
@Ticketek_AU your system sucks it won’t even let me log into buy @KeithUrban tickets @Telstra presale 😩😩
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Mike Smart
(@MikeSma20797052) reported
@bradthegunn @vanOnselenP @australian Fairly true! However he hasn't handled China or Telstra well! Labor currently a joke but! China not our fault but ScoMo making noise ain't helped. KRudd spoke sense on 7.30 Mon (?), never thought I'd say that. ScoMo needs to create non Sino trade OR risk nxt Election
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Bliss
(@huynhphat0115) reported
@Telstra you guys have the worst customer support system ever
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(Q)uiet Australian No Longer🕇🇦🇺
(@RebekahsRight) reported
Hey @Telstra Why don't you guys answer your phone? I've been trying to get in touch for three week but no one has responded to my messages 🤔 Your customer service is appalling.
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Andrew Hoskins
(@spectrum1) reported
@Telstra Thank you, it is now fine. My feedback would be, if your service is down or restricted, Telstra seems to still assumes you can use the internet to respond, test, or fix the service. Catch 22 - you have no phone/internet service to fix your phone/internet service.
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Leonzh@Bayview Wines
(@leonzh1223) reported
@Telstra Thanks for getting back and attention. A lot time spent but no result, still don’t know the reason why the upgrade was rejected by Telstra. Never experienced such refusal of upgrading a plan with a new phone.
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Vetri
(@vetrizindu) reported
@Telstra - Please don’t call yourself a number one NW service provider. Porting request has been lying for 3 days and does not have a process to perform porting. On top of it, customer care agents cannot be reached nor messaging works. highly regret for choosing you over #Optus
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electo
(@3L3C70) reported
@Telstra Yes an agent finally replied. They are now looking into my issue, this was two days ago. No reply in the app since then.