Telstra Outage in Alstonville, Ballina, State of New South Wales

@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Do the update they say? Then you won’t be able to log in, they didn’t say. It’s 2018 and no live NRL GF stream for this @Telstra customer.

@Telstra yet again more phone disruptions from a third rate network. Why do I bother.

@Telstra is the internet down in Lismore

Is there a Telstra internet problem in South Lismore? #Telstra

**** YOU TELSTRA TV BOX FOR REMOVING THE VIKI APP!!!!!!!!!!

Credit where credit’s due.. less than a week after I tweeted @Telstra on behalf of my Dad, they’ve contacted him, fixed the situation & agreed to refund the hundreds of dollars he’s been left out of pocket. Shouldn’t happen to anyone.. but I appreciate the quick resolution!

@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

@TELSTRA you are the #WORST provider #WORST customer relations company i have ever dealt with in my life. My company helps with change management.... please for the life of all Telstra customers... get in touch.

@Telstra Hi there, unfortunately after 10 years of good service from Telstra I’ve decided to move on. Just confirming if there are any fees involved in porting my number over to Optus. Would stay with Telstra if a bone was thrown but called earlier & they were happy to see me go.

@Telstra fix ur net ****, cant even get a steady connection in creative ggs only wont be playing the tourney today

@Optus I’ve just transferred from @Telstra and your coverage on brand new IPhone 11 Pro is just as rubbish. 3G and 1 bar. Seriously WTF.

@TheDanBarrett @JoeArruzza @WenleiMa @newscomauHQ With both Telstra and Fetch being OEM hardware they need to get permission from the company behind the units before any apps can be released. As Roku already have a app ready to go it should be easy to add it. Fetch on the other hand has no app and their app development is slow.

@JoeArruzza @WenleiMa @newscomauHQ @TheDanBarrett The issue with the Telstra TV, even though it is a Roku box, is it is locked down with custom software that is not from Roku. It could take months for the app to come to the box. Same goes with Fetch TV, and it's closed app development.

@JoeArruzza @WenleiMa @newscomauHQ Telstra TV is a locked down version of US hardware Roku, which does have a Disney+ app that was built for it. This means that the reason is either because: 1) Telstra haven't struck a business deal with Disney to put the app on its box. OR... [1/2]