Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/09/2026 07:15

January 09: Problems at Telstra

Telstra is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • open5book Chloe Mason (@open5book) reported from Sydney, State of New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • nate__kelly Nate Kelly (@nate__kelly) reported

    @vline_ballarat and @Telstra is there an issue with network coverage? The last 3 times I have caught the train in past month it’s been 3G service for 90% of journey. Have previously had decent connectivity for entire journey…

  • Rebel0046 Rebel (@Rebel0046) reported

    @bullnala @theluckylance Not knowing who owns the tower, if you wanted to report it, you could call Telstra. Even if they don’t own it, they could find the asset owner. If you ring, see if you could use their “fault and Emergency” number. That will result in faster action.

  • FlowofW Wizality (@FlowofW) reported

    @Telstra The jerkoffs who designed this thing never actually touched a phone in their life so they assume dodgy screens and built-in lag are prime!time!features! I don't want help, I want Telstra to do better and stick to what they can do okay, internet.

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra THIS is the crap you're tweeting while Australians have to endure the rubbish wifi we get from #Telstra . Is this a fake account?

  • Hailmo Space Bureau 😂 (@Hailmo) reported

    @Telstra No it doesn't work anywhere around here.

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra When I unlock mine, I have to reset the Network Settings because the service is consistently crap. I'm going to #Starlink because #Telstra sux.

  • fahymk Faheem Kalsekar (@fahymk) reported

    @Telstra Experiencing extremely slow mobile broadband internet 🐌, speed in Kbps. Been almost a week with no resolution.

  • andybuds23 Buds ® (@andybuds23) reported

    @BfreshRoger I pay $5 a day overseas with Telstra too. Voda issues years ago were mostly coverage. Regionally i could barely even make calls but i expect its better now. They're so much cheaper than Telstra!

  • MithenZoe Zoe Mithen (@MithenZoe) reported

    @JasperPeachSays I’m not sure about them. Someone told me the Aldi mobile network is Telstra.