Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/18/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • N0b0dy2O21 Nobody (@N0b0dy2O21) reported

    @Telstra Switched phone off and on, but issue persisted. No 3G or 4G logo appeared at all. Had to switch it off and on a second time before anything worked.

  • BehemothErebus Behemoth of Erebus (@BehemothErebus) reported

    @Telstra See, I wouldn't be so outraged by this if your prices for mobile broadband weren't so thieving. $85 a month just for a service that's not unlimited. My area was promised ADSL years ago, but that never happened. I rely a lot on my connection, this isn't good enough.

  • bizmarc76 Bizmarc76 (@bizmarc76) reported

    @imjesswang_ Telstra's still down here in WA. Makin it easy for...well, no one. Time is 855am WAST.

  • itsjustjules97 Jules (@itsjustjules97) reported

    @Telstra Yes and was told “We're working to fix an issue that is affecting calls for some of our mobile customers. Data and texts are working.” But considering my data and texts aren’t working it’s obviously not just that issue. Which they weren’t understanding.

  • c_s_wallace Chris Wallace😷 (@c_s_wallace) reported

    Stop Press: Just got great customer service @Telstra. Can’t believe I’m saying that…

  • neilmclean34 Neil McLean (@neilmclean34) reported

    @Telstra Thanks Angela, I’m pretty sure the Router has a 4G back up with it. It’s actually my sisters house that has the issue I’m just acting as the go between because I’m more tech savvy so I’m not actually at the house.

  • rhematt Dr Richard Matthews 🇦🇺 (@rhematt) reported

    Major telco outage this morning. @Telstra the statement that data services were unaffected is not true. I couldn’t access data services and had to reset my phone. For an hour after was continually prompted for login credentials @AppleSupport. What was the root cause?

  • Shellz4 Shellz (@Shellz4) reported

    @Telstra I'm on my 4th day of trying to activate a sim card. Simple enough right? Spoken to at least 4 different people. No one knows why it failed but no one seems able to help. Now being told it may take days to cancel the activation in order to start again from scratch. WTF?

  • PKhisamov Polina Khisamov (@PKhisamov) reported

    @Telstra I have calls and texts but internet is still not working and wifi is also not getting connected. When will it be fixed?

  • Nathan19871 Nathan Harris (@Nathan19871) reported

    @Telstra Can you please tell me why service has been so bad for the past two weeks. In Shellharbour I struggle to get one bar of reception and nothing will load and when I am at work in Sydney CBD. It is the same problem.