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Telstra

Telstra Outage Report in Alstonville, Ballina, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Alstonville, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • raywilton4
    Ray Wilton (@raywilton4) reported from Lennox Head, New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • JamesWhitaker78
    James Whitaker (@JamesWhitaker78) reported from Bangalow, New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristieQ95
    Christie Quigley (@ChristieQ95) reported

    @Telstra I am trying to cancel my contract from the UK. Can’t access the app, and no one has responded to my messages. Sim never worked so don’t have access to phone number. Been charged another month as we can’t cancel. Please help

  • ads086
    Adam K (@ads086) reported

    @tuppaware I find a lot of the legacy players (Qantas, Telstra for example) trade off the idea of being too old and too big to fail and the trust built up over the years, so they don’t run efficient businesses or try to win business.

  • martinduplessis
    Martin Du Plessis (@martinduplessis) reported

    @Telstra I am having an issue with Telstra broadband via NBN. Inc 18750487 since 22 May 2022 and no resolution or stable service and no urgency to get it solved. Please can someone assist me or point me to an Executive at Telstra?

  • cwrishood
    cwris (@cwrishood) reported

    @ben14271032 @simondotau @PRGuy17 doesn't it just mean they use Telstra network, not necessarily customer? e.g. Aldi customers use Telstra network (does Telstra still assign IP for Aldi customers?)

  • ericpink
    Eric Demibee (@ericpink) reported

    @simondotau @PRGuy17 This is no longer true, metadata retention laws came in years ago, also much of Telstra’s mobile network is IPv6 now. They compel Twitter to reveal the IP, then compel the telco to map the IP to the subscriber info.. that could still be a dead end if it’s a burner phone…

  • MansourShukoor
    Mansour Shukoor (@MansourShukoor) reported

    @Telstra Yes this was the first things i did. There are none. I turned my phone on and off. The second I leave my street I get service. Why is this magically an issue after living where I life for nearly 2 years.

  • Curlymoelarry3
    David Downs (@Curlymoelarry3) reported

    Elon is so incredible and has no time 4 nerds that need help attack by wild deer on way 2 Work my *** has a hoof print puddle jumper Saturn blew up need a corvette or a super fast Telstra 35950 jefferson apt 102 Harrison.twp mi 48045 b my Elvis Elon Help it geese mating

  • MarianSmedley
    Marian Smedley (@MarianSmedley) reported

    @Ctl_Alt_Del Drives me mad actually. I gave Telstra some feedback once after they had simply done their job on something - I told them to stop sending stupid requests for feedback all the time!

  • ColinTheMathmo
    Colin Wright (@ColinTheMathmo) reported

    @jhammer @Telstra I've checked my email archive. I raised the issue with my ISP who emailed them within a few days, then I received a reply from my ISP two days later saying the block had been cleared. I suspect you need to bump it up to your ISP ... hope that helps ... good luck!

  • Gieusahaggis1
    Gieusahaggis (@Gieusahaggis1) reported

    @ixrwork @Optus Telstra's chat line is the same. Each person says 'I'll pass you on to xxx, who has your details, so you don't have to repeat yourself. xxx comes on line and asks all the same questions. 🙄 Whoever runs that outfit has no idea about service. I should come out of retirement.