Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 02/10/2026 04:00

February 10: Problems at Telstra

Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • EdmondWaiting4U Edmond Ng (@EdmondWaiting4U) reported

    @DebonoTimothy @AlertsXbox It the case in QLD, can’t do that without Telstra service

  • abhilashjha Abhilash Jha (@abhilashjha) reported

    @Telstra I was promised a call today by online service reps, yet to hear anything.

  • xafarr Muhammad Zafar (@xafarr) reported

    @Telstra I quoted my case number in my tweet. Can you have a look at the history and then call me. Everyone says the same “I am more than happy to help you”. I need to travel tonight and I am stuck

  • alexmakin Alex Makin (@alexmakin) reported

    Dear Twitter, Anyone around Port Melbourne / South Melbourne according to @Telstra there's an outage. Can anyone confirm?

  • feegle12 Nick Avery (@feegle12) reported

    3) I’m safe. But what if I was trying to escape domestic violence? Absolutely horrified that Telstra systems can work this way, & their refusal to fix it without my husband’s consent. WTAF.

  • Marko_fullysik Marko (@Marko_fullysik) reported

    @Telstra are there mobile issues in 3029 vic. Can’t make or receive calls tried everything been having issues for weeks. Try changing iPhone to 3G now seems to work. What’s going on?

  • alexmakin Alex Makin (@alexmakin) reported

    @steveandmoore @Telstra I was advised by the Telstra Store in Bay Street, Port Melbourne there is a current outage to be addressed by 7pm Saturday. When I contacted Telstra Support via phone, I was told there wasn't. Clearly, there's something going on. Good luck getting it resolved!

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau Addressing the downtime caused by #Telstra and its lousy service cost my company big time. Its service to small business customers is THE WORST in Australia. If you value your time, DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra

  • xafarr Muhammad Zafar (@xafarr) reported

    @Telstra bad customer service beyond imagination. Feels like you guys try hard NOT to give better service. In my third day and couldn’t recharge my sim. Fed up of following up, no one ever calls back or ask if the problem is resolved. Regretting that I changed my provider.

  • feegle12 Nick Avery (@feegle12) reported

    Appalled by the misogynistic systems at @Telstra. Discovered recently that my work mobile, which I set up, gave my name, DoB & ID for, is in my husband’s name. I lodged a complaint which the staff closed without actioning.