Telstra Outage Report in Alstonville, Ballina, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Alstonville, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Alstonville, State of New South Wales
Latest outage, problems and issue reports in Alstonville and nearby locations:
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Ray Wilton
(@raywilton4) reported
from
Lennox Head, State of New South Wales
@lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home
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James Whitaker
(@JamesWhitaker78) reported
from
Bangalow, State of New South Wales
@Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail
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Mark Douglas
(@mfd253) reported
from
Lennox Head, State of New South Wales
@Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Judd
(@PhilomathAU) reported
@jriewolod @vanOnselenP @Telstra Contact the Telecommunications Ombudsman, that sounds like it's an issue.
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Michael Achilles
(@PORTABLEAIRSYD) reported
@LuanaGoriss @jriewolod @Telstra I took one phone to Optus customer service is better and no direct debt yet the mobile service is worse just can’t win 🤦🏻
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Erk
(@19860512Yeah) reported
@marksumner @Telstra @jriewolod I could too. Seriously Telstra, you need to train your customer service staff.
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selina ward
(@selinaward4) reported
@jriewolod @firstdogonmoon @Telstra years ago Telstra charged me on a direct debit for bigpond for years after I cut off the service. endless phone calls. in the end the same as you - they have a policy of only paying back for 1 year. imagine needing a policy for wrongly charging for more than a year...
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Julian Barlow
(@julerin8) reported
@jriewolod @Nesele_Toulouse @Telstra Ombudsman complaint required.
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dave mickel
(@degtrman) reported
@redruby17 @Telstra Had a similar problem with my elderly father. They stopped charging him only a few years ago. The temporary exposed line from the footpath is another story. It's now the homeowner's responsibility to maintain it. Used to be to the house, now it's just the kerb.
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Maude Nificent
(@maudenificent) reported
@an_untamed @rl_keith yes they are - my mother was also a telstra customer if i could not use another company i would start breeding carrier pigeons
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Catherine Mary
(@catherinemary0) reported
@jriewolod @Telstra Had problems with Vodaphone during & after Aus fires. Did find Twitter a useful tool for solving issue. Still took 15 hours of my time.
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Mike 🇬🇧🇦🇺
(@mikeyjpatt) reported
@jriewolod @vanOnselenP @Telstra One of many reasons I don’t use Telstra - they went completely missing when I needed them in April last year - awful company !
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Aaron
(@Cowboy1600) reported
@StNicolette12 @jriewolod @Telstra Sounds similar to my parents. Kept getting told there was maintenance in their area but only for email??? WTF??? after about 6 weeks and 15 hours on phone and chat it was fixed. They found the issue "on a different system".