Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/30/2026 00:10

January 30: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SDC772 SDC77 (@SDC772) reported

    ****'N HELL TELSTRA, i live in the DEAD ****'N CENTRE OF PERTH yet my phone keeps cutting in and out. SORT YOUR ******* **** OUT **** YOU.

  • Liss78 Liss (@Liss78) reported

    @Telstra WTAF is with your call centre disconnecting me 3 times w/o ever getting 2 speak 2 some1, then have the message service b nothing but a massive pain in the arse 4 6hrs going in circles asking the same Qs & refusing to answer a simple 1 from me to verify they are telstra

  • llament 💧💧💧 Llewellyn Griffiths (@llament) reported

    In the Melbourne bayside area where I live there are a number of Optus advertising signs highlighting its 'fastest' #5G service. The problem is there are no Optus 5G cells in the area. Telstra seems to have the area well covered for #5G.

  • russelltibballs russell tibballs (@russelltibballs) reported

    @Telstra Each interaction gets lost when the window closes for no explicit reason while I on the phone or doing other tasks on the phone. And yes I am beyond frustrated and approaching furious and inability of a large support organization to book a field technician

  • cimatesrv Mick P (@cimatesrv) reported

    @Telstra It's non existent in my street I've raised more than once and never get any solution or answers

  • russelltibballs russell tibballs (@russelltibballs) reported

    @Telstra I have spent over 4 hours on fix app today when all that is required is an appointment with a field technician

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @CosmicRami @dvcotton @cwmagee The fibre then goes back to a Telstra exchange (probably Balmain) and turns into ethernet packets by a box called a CMTS (Cable Modem Termination System). It then rides over NBN's internal network to the POI (Point of Interconnect) at the Glebe Exchange where NBN hand it to ...

  • melaniemaslem Mel (@melaniemaslem) reported

    @andy_penn - your service is awful. 2.5 hours and counting to have broadband service restored after a 4 day outage ended at 6pm. White light in the online indicator for NBN FTTB. Zero comms from #telstra. Total waste of time.

  • muse_mf Muse MF BA (rking mad) (@muse_mf) reported

    @PaulFletcherMP Hi Paul, I’m a teacher at a school with terrible internet. We had Telstra install a new internet line in 2020 and I can confirm our issues are not our making but the result of faults in the line. How are we supposed to believe your govt can deliver when clearly it can’t??

  • melaniemaslem Mel (@melaniemaslem) reported

    @Telstra Nope. Wrong again. #Telsta texted at 7:50pm to say the issue was resolved. @andy_penn - is this the standard you endorse?