Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/15/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • agronomy_sharon Sharon Single (O’Keeffe) (@agronomy_sharon) reported

    @MartinMurray_Ag @peters_malcolm Yes - Telstra will finish switch off 3G bandwidth by 2024, they are on record as saying they will upgrade the current coverage area to 4G/4GX - the issue will be as people move to 4GX they are likely to download more which will reduce yield for those further at from the tower.

  • KevinSw92208498 Kevin *fully_patched* Sweeney (@KevinSw92208498) reported

    @Telstra But it took three days to get them to recognise that the issue had to be escalated. The way MyTelstra apps works in regards to support, could mean that you get bounced from tech to tech, adding to the delay. Been a horrible experience...

  • LGunsOCE LGuns (@LGunsOCE) reported

    @OvertGGs @Telstra my internet aint working please help

  • JamesBromberger James Bromberger (@JamesBromberger) reported

    TIL: the @telstra pre-pay for mobile hotspots deactivates your acct after a few months of idle. Then the firewalled service permitted after that, which should let cust sign in & recharge (pay) depends upon web assets that are FIREWALLED, so breaks. So customers can't pay!

  • m_nomore Martin Molesworth (@m_nomore) reported

    Telstra you are a joke no support to fix Samsung S21 issues. This has been going in fir 5 weeks.

  • KevinSw92208498 Kevin *fully_patched* Sweeney (@KevinSw92208498) reported

    @Telstra The issue evolved and the techs were slow to realise and where unwilling to move off the cheat sheet. One did a monitor test on a non-existing (dead) connection which wasted 24-hours. I would not recommend the app if the issue could be complex.

  • paficlefnt paf (@paficlefnt) reported

    @OvertGGs @Telstra nbn sucks, get better net

  • ICNKyle Iconic | Kyle (@ICNKyle) reported

    @OvertGGs @Telstra my internet keeps spiking, how can I help this?

  • mi1ez Miles Dyson (@mi1ez) reported

    @Telstra Contacted support again hoping for someone less stubborn, was told the address was correct despite Startrack confirming there was no house number. Was then told the delivery driver would call or the item would be returned. This agent also didn't escalate...

  • Sheoakbloke1 Sheoakbloke (@Sheoakbloke1) reported

    @Telstra Because, for most of it, you've been a government owned communication network created for that purpose & with a statutory obligation to do so?