Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 02/18/2026 06:20

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • alex4pt ☠️📺💿💾🕹️☠️ (@alex4pt) reported

    looks down at drink coaster on desk am disappointed it does not say 'drift', an old telstra terminal app it is starry night by van gogh i don't care if it was 27 years ago i want my old coaster

  • elbaroni elbaroni (@elbaroni) reported

    @Telstra My house isn’t really the issue — I have good wired internet there, and a new 4g receiver has gone in over the road which seems to cover the real holes. It’s the Ainslie shops that’s the issue. I’ve reported it before, but nothing keeps happening.

  • sineadtaylor Sinéad Taylor (@sineadtaylor) reported

    Having a tremendous amount of fun following Rosie Waterland's advice for scam callers. Recently described in detail an internet problem to someone from "Telstra" Caller: "uh you should probably speak to your internet provider" Me (crying): "But that's you? You're Telstra!"

  • lukeacl Luke 🏳️‍🌈✈️ (@lukeacl) reported

    @timothy_89 @Mardukian @VinLew Since when? When I worked at Telstra they’d never change them. There’s no need to, and they’d have to update the signage on the box every time. I don’t see the big T doing anything like that. Costs too much.

  • mrsamstweets mrsam (@mrsamstweets) reported

    @Telstra Sadly endlesspeople have ‘looked into it’ and NOTHING has changed. Seems straight out that because Telstra have sold the network here to Opticomm, that have no interest in fixing our issues even though I am stuck with yourselves for at least 6 more months. @andy_penn

  • PrimitiveCoolOz PrimitiveCoolOz (@PrimitiveCoolOz) reported

    @Telstra I was just advised to get in contact with the telecommunications ombudsman which I am going to do. I am also going to pull my two remaining services from telstra. You have now lost me as a loyal customer. I really do hope people realise what customer service you are offering. Nil

  • gkjptrs gkjptrs (@gkjptrs) reported

    @Telstra They signed up for $65 plan , yearly increases went to $80 the only option was to reduce speed to get back to $65 with guarantee from operator, no problems.Liars, upon queries was told change plan or telco! Now you tell me higher speed which had previously is not available ?

  • PrimitiveCoolOz PrimitiveCoolOz (@PrimitiveCoolOz) reported

    @Telstra can you define for me what gold member services are? Being on your GMS outsourced messaging service for 3 hours with replies coming in at 20 minute intervals, very poor customer service and an unresolved problem.. is this the gold member service you offer?

  • manaz_d Robert Hudson (@manaz_d) reported

    @nazzer @max_au @Telstra Initially, I thought so. But the same company, emailing and SMSing me at literally the same time, with a survey extremely topical for a recent account event, and searches for them seemingly indicate it may be legit. Stupid, but legit.

  • Geordiepride51 Keith (@Geordiepride51) reported

    @7NewsPerth Whoever sold Telstra should have written in a "Community Obligation" as they did with supply of service!