Telstra outages and service status in Alstonville, New South Wales

Problems in the last 24 hours in Alstonville, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Alstonville, New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

• 
  James Whitaker (@JamesWhitaker78) reported 10 minutes ago from Bangalow, New South Wales

  @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

• 
  Mark Douglas (@mfd253) reported 27 minutes ago from Lennox Head, New South Wales

  @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

• 
  Ray Wilton (@raywilton4) reported 54 minutes ago from Lennox Head, New South Wales

  @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aussie Mick 777 (@AusMickDundee) reported 4 minutes ago

  Telstra also Charge the most for just a average amount of data...Than Any of the Telco Companies... Telstra is the Most Expensive. And at Slow download Speeds.. Turn this into a I hate Telstra thread I don't care..you can voice your dissgruntlements here..

• 
  Bo Merchant 🇦🇺 (@BoMerchant1) reported 5 minutes ago

  @Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.

• 
  Dr Ravi Nayyar (@ravirockks) reported 6 minutes ago

  '... if his Telstra landline was down, given the patchy mobile signal in his area, he or his wife or son would have to get in the car in order to call Triple Zero.

• 
  🐓Raytheon Charles (@jsin_59) reported 7 minutes ago

  @Telstra Mobile network is down again

• 
  MsNobody (@MrsNobody21) reported 15 minutes ago

  @telstra Why the hell do I STILL HAVE NO SERVICE????!

• 
  rob2511 (@KymRob25112) reported 16 minutes ago

  Just got a we're sorry we let you down. We will do better. From Telstra. I'm sure you all did. Good grief the only reliable department in Telstra is their accounts department.

• 
  NewsTongue (@NewsTongueX) reported 16 minutes ago

  🔴 Telstra outage caused by missing software update, undocumented design change Telstra blamed a missing software update and an undocumented equipment redesign for last week's nationwide mobile outage. During maintenance on the Melbourne network time protocol (NTP) server, the device reset to a 2006 date due to an underlying software configuration. The incorrect date propagated across the network, invalidating authentication certificates and leaving customers unable to place calls or access data. Telstra operates three NTP servers in Melbourne, Sydney, and Perth.

• 
  Hello Possum (@PossumHello) reported 16 minutes ago

  @AllBiteNoBark88 Do you think the so called Telstra outage last week may have been a deliberate shutdown for upgrading? Think about it.

• 
  Lynn Phillips (@HappyPawsTreats) reported 19 minutes ago

  Just got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"

• 
  Andrew (@andrewrdn463) reported 25 minutes ago

  @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.