Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 02/21/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nawagadj MichaelH (@nawagadj) reported

    @Telstra why are mobile data rates in remote NT communities so awful? I regularly get < 1 Mbps.

  • atakngor Atak (@atakngor) reported

    @Telstra Thanks for that. But, South Sudan is not even an option in the lists you attached. The product still exists but only for customers who had it before it was ended. Can you please get me in touch with someone at Telstra who would be able to further help with this matter? Thank you!

  • lightz4d lightz (@lightz4d) reported

    lowkey wanna go return my single sim phone and get a dual sim so when either optus or telstra is ****** and it takes 3 weeks to fix i have either to fall back on (all provoked by having no mobile data/no sms for 3 weeks)

  • viralhume Viralkumar patel (@viralhume) reported

    @Telstra Support guys gave me only these case numbers. I am currently in talking with tech support. I asked him to provide case numbers but he will provide it at the end of our conversation.

  • junith81 June Cassidy (@junith81) reported

    @Telstra disappointed with the slow service. 45min to wait for someone to answer my call or forcing me to download ur app to get help is pretty crappy

  • RobMDeutsch Rob Deutsch (@RobMDeutsch) reported

    @sharanjit @Telstra This has been a painful thread to read and track. Best of luck with it. FWIW, I had the exact opposite problem with @Optus last year. They shipped me phones that I didn't order, insisting they cancelled the couriers, but the couriers made deliveries nonetheless.

  • Montecscoot Christopher Skjoedt (@Montecscoot) reported

    Went with Optus instead. Connected a few days after I signed up to a plan vs Telstra that disconnected me before the date in the contract and never got around to connecting me up in the new house. Have had no problems either.

  • sharanjit Sharanjit Paddam (@sharanjit) reported

    @lukeweston @Telstra Only issue is that TIO wants to know what complaints department have said when you make a complaint. So I may have to wait the 21 Days.

  • junith81 June Cassidy (@junith81) reported

    @Telstra Did that. Disconnected from the network then re-connected, turned his device and modem off and on

  • junith81 June Cassidy (@junith81) reported

    @Telstra I was trying to help my father connect his tablet to the wifi. The tablet connects to wifi at other locations and other devices connect to wifi at his home.