Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/14/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • brunogragnani Bruno Gragnani (@brunogragnani) reported

    @Telstra I am on that since 12pm, nobody can help me.

  • noodle4lunch the noodle gourmand (@noodle4lunch) reported

    @JulianBurnside Why do you bother to use Telstra when there are so many other companies willing to charge less and give you a better customer experience?

  • linuxminx Lexi❤️ Linuxminx (@linuxminx) reported

    @Telstra Hello telstra bot seem photo does help you understand problem lol

  • BrittA2211 Toss a Coin to Your Photographer (@BrittA2211) reported

    And now they are telling me the promotion I was offered, and signed up for, is not valid and wont honour it. @Telstra you are not off to a good start. How the hell do you expect every new customer to deal with this?

  • Bilbulbabe Nel Matheson (@Bilbulbabe) reported from Maclean, State of New South Wales

    @MicheleS_Aus @Telstra This one is large, plenty of staff. Yes, they were busy, but one had time to explain, at length, that no service was available for four hours. When queried, this employee walked away and a more senior person asked partner to leave. My partner was shocked, he’s not a rude person.

  • MicheleS_Aus MicheleS (@MicheleS_Aus) reported

    @Bilbulbabe @Telstra My, my, turning customers away! Sounds like Telstra doesn't want or need new business! Having to make an APPOINTMENT to buy something from a shop? I'd never set foot in a shop that did that to me!

  • brunogragnani Bruno Gragnani (@brunogragnani) reported

    @Telstra has one of the worst customer services I have ever experienced.

  • Bilbulbabe Nel Matheson (@Bilbulbabe) reported from Maclean, State of New South Wales

    @JulianBurnside My partner had an awful encounter at a Telstra shop yesterday. He queried when told they couldn’t see him for four hours. He just wanted to make a purchase which would have taken five minutes! His questioning this ended by him being asked to leave the store. He’s not happy.

  • Ms_TM Miss Teschmacher 💙💛💙💛 (@Ms_TM) reported

    @BrittA2211 My record with Telstra live chat was about 4 hours. They **** me. Still didn't solve problems.

  • BowtellGaelle anonymous (@BowtellGaelle) reported

    @Telstra how are we supposed to cancel paper bills? Telstra app not loading, calling never answered be humans and emails ignored. Please advise