Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 03/24/2026 20:25

March 24: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GavfromAUS Gavin (@GavfromAUS) reported

    @Telstra Your customer support agents are a joke. Was trying to report the outage this morning only to be read a script on loop saying there is no outage it's my device and to reset it. Plus refused to escalate the chat to someone with a clue. You guys hiring robots or people?

  • Gondolaboy 🇦🇺Caliburn🇦🇺 (@Gondolaboy) reported

    Shoutout to telstra for being a terrible ISP 👍🏻

  • zmk1962 Zoran Kiternas (@zmk1962) reported

    @Telstra Webmail not working either ...

  • nattiesmochi ꒰ 🧸┊nattie ꒱ (@nattiesmochi) reported

    so both my pc and the home desktop decided they wanted to stop picking up our home wifi today :D no stream until Telstra decide to answer my cry for help before i commit crimes 😌

  • zmk1962 Zoran Kiternas (@zmk1962) reported

    @Telstra It’s happening again. I have nothing in my Telstra inbox- and it’s all trickling back down slowly reloading. What is going on with your IMAP mail servers !

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @Telstra No dial tone. It happened intermittently last night at 6pm for 10 mins and now the phone has been down for at least 1 hour

  • witzek bell weather (@witzek) reported

    Using @Telstra app to chat with support Telstra rep: I’ve sent you a code to@check your id. Type code in chat when received SMS: code arrives with message that Telstra will never ask for this code Huh ???!!!

  • vanessa2work VL (@vanessa2work) reported

    @Telstra Hi, are they still working on the problem? It’s still there and I can’t access my emails.

  • TfLovell Tim Lovell (@TfLovell) reported

    @MMareeslatter @SITC_CEO_Shanna @Telstra Mobile coverage in regional Victoria is getting worse, I have recently had a number of calls drop out even though I am on the edge of Bendigo. I do question why we pay the same amount for our bills, as city customers, when the service is not the same??

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @Telstra there is a landline and adsl outage in Parramatta. I’m trying to lodge a report and your chat timed out.