Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/13/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dj_deathjr Ruthless (@dj_deathjr) reported

    @Telstra customer service has wasted 8 hours of my time with incorrect information and advice. I'm really upset and want to get my issue resolved.

  • heyhof Nat Hof (@heyhof) reported

    @NBN_Australia I’ve spoken to telstra over phone and msg help service, restarted 6 times but no change

  • Ian42794001 No One Cares (@Ian42794001) reported

    @Telstra @Wil_Anderson Telstra sucked before this Covid started, don't believe what they tell you, let my ABN lapse and it took 2 hours to convert me over to a normal Customer, got told I could swap over when activated my ABN, later that night it took 5 mins to reinstate my ABN, Telstra lied again! FU!

  • Christophera191 Christophera_1966 (@Christophera191) reported

    @Telstra please can you sort out your disgraceful service, my home internet has been down for 2 weeks after you disconnected my NBN for no reason. After several calls and complaints still no action! AWFUL COMPANY!!

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • ORIONBLUE5 ORIONBLUE (@ORIONBLUE5) reported

    @chrismurphys @Telstra Years ago we moved,had organised for connection well in advance. No connection. Multiple,calls later, was told 6 weeks.Bad 4 business.More calls up the management line.6 weeks.Wife driving to work saw telstra guy doing some work.Told him the problem.Turned a screwdriver done.

  • butcherbird 💧 butcherbird (@butcherbird) reported

    @ORIONBLUE5 @chrismurphys @Telstra I had a similar experience. Three months to fix a problem when I told them what the problem was, eventually a tech tech turned up, I explained. He went to the pillar, hey presto! Problem fixed.

  • rantaroo10 Cade (@rantaroo10) reported

    @Telstra No contact numbers from overseas provided onsite. Only numbers I can find don’t work. Any form of contact an absolute maze. Sent a message through the 24/7 app without a reply. Very poor service. A telecommunications company should not make communicating this hard.

  • DGlass_official Damian Glass (@DGlass_official) reported

    @scareypr @Telstra I don’t qualify as a VIP. The outcome was 👍. Couldn’t say enough positive things about Anthony from the moves team. Very good service experience.

  • tezlefty Terry Constanti (@tezlefty) reported

    @Wil_Anderson Telstra indeed. I switched to Aussie Broadband whose customer service is the exact opposite of Telstra or Optus with some other pluses. Recommend highly.