Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 01/29/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KitchenerMike Mike Kitchener (@KitchenerMike) reported

    I think australia needs to abandon #Telstra completely. What a waste of funding. You buy a phone, use it for over a year, go to recharge it and they tell you, you must have stolen it. What a way to treat a 74yr old person? Someone who is relying on there service, to keep in ....

  • Benno_15OCE Benno_16 (@Benno_15OCE) reported

    @Telstra The Internet is still super slow. All I want is to have a service that is reliable.

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra Yes, the the tech team are the problem, no one has initiative, and are just read from a script. When you say the 2.4ghz wireless and 4g sim have died on the router but the internet is fine and they ask you to perform a speed test it's like talking to a child.

  • yogilindfield Tony BEAR (@yogilindfield) reported

    @Telstra what a joke Australian company sending jobs overseas and making me do all the work when there is a fault and then unable to fix!! @2GB873 @9NewsAUS hate to think what disabled or pensioners have to do, because they expected me it change cables move furniture etc

  • kitsonk Kitson Kelly (@kitsonk) reported

    And the @Telstra response is "sorry, we can't provide you service." So we tore down the ADSL infrastructure in this country to be beholden to a private/public monopoly that can't even figure out how to let customers move cable modems.

  • alunsays alunsays (@alunsays) reported

    The Twitter team at @Telstra “aren’t able” to arrange for a customer service person to call me. Holy moly. @TelstraEnt

  • thecamjackson Cam Jackson (@thecamjackson) reported

    @kitsonk Telstra probably have the worst customer service of any company I've ever dealt with in Australia. Actually, I think TPG are probably worse. I've been a very happy and loyal internode customer for many years. I've heard good things about Aussie broadband too.

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra Is there a way to escalate this everytime, I have diploma in network and systems admin. If I'm coming to you guys for help I already have tried everything I can do on my end and it's either something on your end or the hardware/firmware which can't be fixed.

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @Idealaw @Telstra Telstra have a wholesale and a retail company. You could be dealing with a different retail company that uses the T network to provide coverage.. We do that here. Great Telstra network coverage, don’t get quite all the features but also don’t have to talk to Telstra..

  • Idealaw Kay Lam-MacLeod (@Idealaw) reported

    I mean, @telstra has always had terrible support, but you’d think they’d at least put in some minimal effort into onboarding new customers. Nope, these days they’re disappointing new customers from day one.