Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 02/21/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jethrosercombe Jethro Sercombe (@jethrosercombe) reported

    Today I spent 3 hours waiting on hold with @Telstra until their office closed. I was trying to get mums phone back on, she has a neurological condition and forgot to pay the bill. Her fall alarm is connected, she has priority assistance. Here’s the **** show I encountered.

  • LifesGood0067 Laura G (@LifesGood0067) reported

    @Telstra Jessica. I've tried several times and I've also tried the messaging app. Nothing works and you people never call back or even arrange a call back to resolve. You've been given ample opportunities. Now you will need to answer to the TIO.

  • alexeckermann Alex Eckermann (@alexeckermann) reported

    @shanselman @kevinrj I do wonder what US carriers do that's so… bad? With a 12 Pro Max (no mmWave) on Telstra in Australia I have had no issues, just faster speeds.

  • lotan87 Martin (@lotan87) reported

    @Telstra As I still haven’t received any form of communication from the complaint team. Can someone confirm if the 24 month was available at the time of my contract and if so why was I told only 36. I don’t think the TBE was followed

  • acerbic_comic Marg K (@acerbic_comic) reported

    @carolduncan @macmanm @Telstra You shouldn't have had to Tweetshame them to get service but it often does work.

  • Timmzy128 Ryan Stewart (@Timmzy128) reported

    Hey @Telstra. Ive Been using NBN satellite for 2 months now and it's next to unusable. It cuts out every 30 minutes, randomly slows down to the point where every site just times out... any chance I can upgrade to dial-up?

  • DavidJay_AU David Jay (@DavidJay_AU) reported

    @carolduncan @Telstra Is it a Telstra issue ?

  • Maja_Zwolsman Maja Zwolsman (@Maja_Zwolsman) reported

    @Telstra Thank you, Jess, but no. I was just pointing out these new "customer service" methods used by Telstra and others are the very opposite of customer service & it has nothing to do with COVID. It's just poor service & now everyone's using COVID as an excuse for it. Not good enough!

  • wakingtothewoke James Scott (@wakingtothewoke) reported

    @Telstra how pathetic is your add during the NRL ... ******* stop ripping people off to waste money on dumb **** adds

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @TheTonyHansen @Neilhoh @Telstra As someone who works in business, I can kinda empathise with the problem of large scale distributed problems that no one 'owns' the solution to. Their problem, not mine, of course, but tough to troubleshoot. Still, solutions needed.