Telstra

Telstra Outage Report in Alstonville, Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Alstonville, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Alstonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Alstonville, Ballina, State of New South Wales 02/13/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Alstonville, State of New South Wales

Latest outage, problems and issue reports in Alstonville and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PRGirllll PRGirl (@PRGirllll) reported

    If you're ever feeling a bit useless, go on to @Telstra chat and ask someone for help with something and it will really put into perspective what the word "useless" really means.

  • superceiliog Mountain Person (@superceiliog) reported

    @Telstra Just spent 1 hour and 6 minutes talking to Jamie in India to install a new adsl modem Call was disconnected but received no callback despite being told that that this would occur This has happened so many times Telstra has the worst customer support

  • gordonwhitehead Gordon Whitehead (@gordonwhitehead) reported

    @Telstra Thank you, but I am not sure DMing you is going to help. I've used phone and mobile app, been passed around and waited for a callback from yesterday, which should have only been 30 mins

  • hawkbs65 Nigel Hay (@hawkbs65) reported

    @Telstra Hi Lisa/Winona Ive sent some DM's in regars to todays callout. Still got issues here.

  • rosebudhools Rose Bud (@rosebudhools) reported

    @Telstra 9/3 had internet issue, an nbn tech attended, but at same time a guy ‘from Telstra’ also called to help. Pc compromised & bank card has been used for suspicious activity. Could be a fluke, just can’t believe the timing of the call. Hope it’s not an inside job.

  • SenpuuTribal Senpuutribal (@SenpuuTribal) reported

    @Telstra we did when the last outage hit but that was with flooding that happened, this time im not sure what it is, like i said its only upload speed our download speed was perfectly fine,just gotta wait it out on 4g till its fixed, is there any timeline for this that you can give?

  • boshonto4 boshonto (@boshonto4) reported

    Telstra mobile outage at Macquarie Fields since Wednesday 11/03. Very rarely getting one bar of signal.

  • KezBenn KezBenelong🌱 Libertarian (@KezBenn) reported

    @Tell34Truth Telstra are corrupt to the core. Charged me double for a Telstra TBox they sent me which I sent back because it was a piece of utter crap. After many letters explaining asking to remove the charge they rang me to apologise. I then found they put a default on my credit record.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Since the flood I have been trying to get my former landline diverted and charges suspended. Also additional support for my backup 4g services as it is now my only means of communication. Telstra had no interest in actually assisting, just looking good.

  • prudencelouise1 prudence louise (@prudencelouise1) reported

    @Telstra Still without phone line after floods and no mobile phone service in my area. How to at least get an estimate of when fixed line will be restored?