Telstra Outage in Bannockburn, Golden Plains, State of Victoria

Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

Anyone else experiencing a @Telstra outage in Highton?

@Ron_Boll @Telstra Sorry I was no help 🤣

Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

@sunriseon7 Worst telco Telstra every time dropout new modem x6 in 6 months.James

@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

@Telstra Yeah, cancel my order. DM for reference number

@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

@Telstra you forced me to go to the TIO when a simple phone call could have averted the need to involve the TIO. Your customer service ranks on top of the worst shit ever.

@anne_idril Greed. Franchise stores targeting easy targets thinking there'll be no repercussions. Thankfully Telstra have taken over those stores again but it should never have gone this far for this long.

@Telstra you got mobile issues in heatherton vic 3202 no internet on mobile phones .! 88 corporate drive Heatherton vic 3202.!

@Telstra It's red. Can't be moved. I'm only 2km from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra It's red. Can't be moved. I'm 2mins from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra the Capertee tower is down again.

Telstra fined $50 million over unconscionable treatment of Indigenous phone plan customers --and justifiably so What an insidious Communication Company,Needs constant investigation by the ACCC.Their contracts are full of hidden traps and their replies to a complaint is negligible

Wow! @Telstra fined $50m for inconsiderate treatment of indigenous people. Sounds lie another #MurdochGutterMedia attack on his opposition, with a little help from his friends. Meanwhile Murdoch treats all customers with inconsideration every day.

@abcnews Telstra are scum. Pro tip: Aldimobile use the Telstra network and aren't evil

After years of businesses getting less and less support for mobiles directly from @Telstra now they’re introducing a $3 monthly (optional) “adaptive mobility” fee to get support that should be included, and free 🙄

@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.