Telstra Outage Report in Bass, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Bass, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bass and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Bass, State of Victoria
Latest outage, problems and issue reports in Bass and nearby locations:
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Matt
(@thethorpstar) reported
from
Sunderland Bay, State of Victoria
@andy_penn @Telstra your customer service is pathetic! Been waiting 10 days on an order and no one can tell me when it will be delivered!! Your messaging app people are pathetic! One hour waiting for a reply!
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Matt
(@thethorpstar) reported
from
Sunderland Bay, State of Victoria
@Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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AusMoz
(@aus_moz) reported
@Telstra Yes, it is odd. Tels encourage use of the chat but as you may see from this thread, I spent from approx 6.02- 8.23pm on chat with no resolution (having been disconnected by the operator mid-way). Not everything can be done online...sometimes a cust simply needs to talk to person
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Dhiren
(@Dhirenpr07) reported
@Telstra @Telstra why is my internet so bad on hypixel and how is Ur day been? 👍👍
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Xr globalised
(@sarah_andros88) reported
@Telstra as i said its listed on google their is an im(instant messageing service too)
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AusMoz
(@aus_moz) reported
I have just been using the @Telstra chat function b/c they never answer their help line. I have been trying to resolve an issue since 6.02pm...it's now 8.23pm.
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💉💉😷💪🦠Heather Smith
(@HeatherSmithAU) reported
I started my @Telstra call at 9:56am, it's now 11:04am, and still not sorted. Passed the one hour mark. I guess Telstra support are working from home and it's challenging times for them too.
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Zac Rogers
(@zacrogers01) reported
@JamieSeidel @Telstra "AI too stupid - humans to busy." A vision for the future then Jamie.
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Mulletino
(@grumpy_mullet) reported
@Telstra Good job I've been with you long enough to be on a month to month contract, makes it easier to take my custom elsewhere, with better customer service.
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BulletL
(@BulletL_) reported
Trying to stream but @Telstra internet is super unstable right now 😭sorry guys
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Michael Kouranos
(@acceler8er) reported
@Telstra Have left 3 messages with contact at CEO office over last 9 days. Still not a single call back? Phone started 'gargling' again last night. What's the go with your office @andy_penn ? Poor, non call returning 'customer service representatives'. @3AWNeilMitchell
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Cdbrown
(@BrowntownBrew) reported
@geoffrey_payne @CarlosSWeiner14 Those naked plans were only slightly cheaper than plans with phone bundle, but trade off was it was slower for Telstra to repair any problems with the line as it was no longer had a phone service and no mandated repair times.