Telstra Outage Report in Bass, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Bass, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bass and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Bass, State of Victoria
Latest outage, problems and issue reports in Bass and nearby locations:
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Matt
(@thethorpstar) reported
from
Sunderland Bay, State of Victoria
@andy_penn @Telstra your customer service is pathetic! Been waiting 10 days on an order and no one can tell me when it will be delivered!! Your messaging app people are pathetic! One hour waiting for a reply!
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Matt
(@thethorpstar) reported
from
Sunderland Bay, State of Victoria
@Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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PHire1Solutions
(@Phire1Solutions) reported
Hey @telstra what is the contact address of the telco ombudsman? I want to lodge a complaint re you taking more than 7 days to enable my phone #auspol #telstrafail
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George S Basin
(@georgesbasin) reported
@Telstra That page says my phone service is not working. I know that. You know that. It hasn't worked since before Christmas.
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Robert Millar
(@robertjmillar) reported
from
Horsham, State of Victoria
@Telstra totally get that, however now on day 6 of trying to rectify this problem and having spent close to 18 hours on the phone in the last two days, regardless of your ‘priorities’, we should’ve been able to resolve our outage.
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Judi Tucker
(@Petapann) reported
@craigreucassel @deniseshrivell ....said in a hushed voice ‘I used to work for Telstra’ when Visionstream was the thing. When I was retrenched (there is a goddess) I vowed never to have a direct service from Telstra. I chose a little startup fm WA, iiNet been with them 15+yrs, superb service, made them #2 here.
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Robert Millar
(@robertjmillar) reported
from
Horsham, State of Victoria
@Telstra @consumeraff totally get that, however now on day 6 of trying to rectify this problem and having spent close to 18 hours on the phone in the last two days, regardless of your ‘priorities’, we should’ve been able to resolve our outage.
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George S Basin
(@georgesbasin) reported
@Telstra Which shows how useless the telstra app is when it comes to customer service / support
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Moira Rayner
(@MoiraR) reported
@TyJacks46692145 @craigreucassel @NBN_Australia I realised when I was shrieking after yet another hang up from the “help line” that life is too short to deal with Telstra call centres.
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George S Basin
(@georgesbasin) reported
@Telstra When is your 24/7 service going to reply to my requests for assistance?
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Sally Murray-Walsh
(@SallyMW5) reported
Hey @Telstra I've avoided you for many years due to your reputation of poor #CustomerService, I have no choice but to use you now...it's been 10 days since my first chat with u and you still haven't even submitted my request and I can't get on to speak to anyone... #UNACCEPTABLE
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B U R K E Y
(@randell_burke) reported
@craigreucassel @NBN_Australia It’s okay, I have had to solve a problem with both NBN and Telstra blaming each other over who’s fault it is... it does not get worse anywhere out in the business world than that coupling