Telstra Outage Report in Blaxland, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Blaxland, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Blaxland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telstra
Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Blaxland, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
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Phone | ||
Phone | ||
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Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Blaxland, State of New South Wales
Latest outage, problems and issue reports in Blaxland and nearby locations:
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Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Brad Keeling (@bradatslice) reported from Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
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💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
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The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales
@Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
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💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Courtney (@Burgo0806) reported from Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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Franck (@FrankChoy1) reported from Sydney, State of New South Wales
@LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.
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Paul Skip (@PSkip38) reported from Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
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Lucy & the Runaways⁷🌾 (@lucyrunaways) reported from Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
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💧MC2 (@MC2Cities) reported from Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales
@DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!
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Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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Beau (@BeauGiles) reported from Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
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The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales
@Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.
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Fred (@fiiingers) reported from Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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Courtney (@Burgo0806) reported from Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kat (@pripykat) reported
@Telstra I am not sitting on the phone for another 6 hours to Telstra when we already made an appointment and went through all of this, including faults and modem issues. Our businesses cannot wait another week for you to finally rectify the situation.
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Sarbajit Pattnaik (@sarbajitpratyus) reported
@Telstra Nope they havent and only tells me that they can reapply international calling but nit sure why it charged. Also its wrong that you are saying abt prioritizing medical support because when i called customer care and opted sales for new plan i was able to connect obviously.
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Peter (@psg_au) reported
@Telstra FFS TELSTRA, when are you actually going to get your call centres back up and running? The App is a joke, this whole Web service thing is a joke. NBN Left 1.5hrs ago and the DROP OUTS have started AGAIN. Not fixed, please re-open
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Michael Sargent (@michael_s99) reported
@Telstra Perhaps @Telstra should be investing in customer service. Being constantly directed to use the Chat is disappointing. I tried to upgrade my NBN last Saturday and 6 hours later was no closer. It takes 20 mins to get a reply!! After the six hours a new person came on to start over!
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AndreMay (@AndreMayAU) reported
@Telstra Hey Telstra, any chance of any ETA for an outage in postcode 3156? NBN connection. Been out for most of the day. Thanks.
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Kat (@pripykat) reported
@Telstra @middaysquirter Hello Telstra why won't you reply to me or fix our internet 😬
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Sarbajit Pattnaik (@sarbajitpratyus) reported
@Telstra I have already sent 4 times msg and every-time agent says issue resolved. Bt I see a new bill with 900 aud charged and rexplain agn to new agnt.Are you saying you dont have a voice support anymore for existing customers?Because when i call number, get redirected to chat support.
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BSmeter (@Grabdpopcorn) reported
@TMFScottP @Darren1PRiOR @Telstra Such a shame. Means they can continue providing garbage service. :(
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Kat (@pripykat) reported
@Telstra @jrb21997 That does absolutely nothing to fix it.
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Patrick ADLARD (@PatrickAdlard) reported
Telstra is a joke. It is impossible to contact them and discuss issues unless you have a mobile or internet. So much for a communication company