Telstra Outage Report in Blaxland, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Blaxland, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Blaxland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Blaxland, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Blaxland, State of New South Wales
Latest outage, problems and issue reports in Blaxland and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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jac
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andre Silva
(@andresilvaaus) reported
Can’t believe it’s now been 8 days and @Telstra have still been unable to port me in. Worst customer experience ever. Take note @andy_penn & @MichaelAckland3
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Suzana
(@RandomlySuzana) reported
@Telstra hi, so i received a $200 Credit due to services issues I was experiencing and had lodged a complaint with TIO. However, it’s now saying I owe that $200. Can this please be looked into ASAP. If the matter can’t be resolved I will be looking at closing both my accounts.
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Juice on the Loose
(@RealJuiceClark) reported
@KateyLouByrnes NBN with Aussie Broadband. Been with them for about 6 months had no problem after years of issues with Telstra (broadband)
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Catherine Zhang
(@catyqzhang) reported
@Telstra Only if your outage website stops indicating there is no interruptions in my area. I called #telstrafaults the third time today confirmed there is fault in lines. But the outage website still shows internet is perfect normal all these time. 👎🏻
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Telstra how incompetent can your staff be both in store and thru the message service in the app. Honestly this is why I absolutely hate dealing with them cause they don't read messages clearly and just rather give captured responses then provide actual answers!
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Unpublished Critic
(@Edgemonsta) reported
I have had 2 interactions with @Telstra in the last 3 months. To say that they were absolutely pathetic is an understatement. A once great company is now a pitiful corporate shell with absolutely no idea of what customer service is about. Too big to care. Should be broken up.
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Veeraraagavan R
(@Veeraraagavan) reported
@Telstra How much time does a simple plan change request take with Telstra who don't have a call centre now and have a pathetic message service where support team asks the same questions again and again in every interaction? 5 days and still counting.
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C
(@Go_pies2013) reported
@Telstra @Telstra anyone there? Been trying to resolve this all morning with your team. Need urgent help
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Joshie Poloczek
(@JodhiaKim) reported
@Telstra It still hasn't. It's for my sister. And we give up. You guys can't even do your own service. And it's been been moved into to a specialised team. Go figure for a prepaid activation. Joke
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Bainick
(@MadCastBainick) reported
@GLPhoenix_ this sounds like an issue I haad for 3 months over christmas. Telstra being Telstra