Telstra Outage Report in Blaxland, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Blaxland, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Blaxland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Blaxland, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Blaxland, State of New South Wales
Latest outage, problems and issue reports in Blaxland and nearby locations:
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced
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Matt Wicks
(@matteightyate) reported
from
Sydney, State of New South Wales
@Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
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Brad Keeling
(@bradatslice) reported
from
Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
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Wrong Glass Sir
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@lucyssfc Nrl app, if you are a telstra customer it's free streaming
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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anub1te
(@coneeoh) reported
@Telstra can u please fix ur mobile towers :/ It is so unreliable and unstable lately, what has happened?
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DWB
(@Dark_Web_Bandit) reported
@ronInBendigo Wow that's really slow. I never trusted government to do anything right and knew they would **** up the NBN. I run a 4G modem with Telstra 200gb data sim. always fast enough and reliable, 70mbps down.
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Gigi Huxley
(@gigihux) reported
@wombat1974 @Telstra They seem to have gotten worse lately. I've had two today from my 'internet service provider" saying my internet is about to be cut off due to illegal activity.
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Alex
(@MrRetroCentral) reported
@GameRayNet @EBGamesAus It has never been out of stock, you could always buy an Xbox series s or X through Telstra (yeah lol I know) if you wanted. They have always been overstocked trying to flog them on bad gaming plans.
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Marcus Sellen
(@marcus_sellen) reported
@Treyvaud @Telstra Hey @Treyvaud They are the worst! We moved to TPG about 12 months - never had an issue and much cheaper.
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Liz
(@e_liza13) reported
@Telstra I am now on day 6 without any service and no tea on when this will be fixed. Can you provide an update or any information at all?
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Serena
(@SerenaMoana) reported
i wonder if @aussie_bb can do even better deals than is on their site, for poor tortured telstra customers.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to disconnect my internet service but you keep hanging up on me before I get to speak to someone. How can I arrange this?
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Lawrence Finn
(@Hipcatprintery) reported
@PopsieWagga1 @NSWHealth Meanwhile you can’t get it as the NBN is so **** it’s notable to support infrastructure. This is relevant as Telstra no longer doing anything but basic fixes while waiting for the technology to change. LNP just keep on giving…
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oli
(@OBradaric) reported
@EmRusciano @Telstra Don't answer them I had on other hand over 50 scam calls a day had to cancel my number and change reported to ACCC acma and scam watch