Telstra Outage Report in Blaxland, Blue Mountains Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Blaxland, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Blaxland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Telstra
Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (19%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Blaxland, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Blaxland, State of New South Wales
Latest outage, problems and issue reports in Blaxland and nearby locations:
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BDubAus (@bwrigley) reported from Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales
Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales
How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales
@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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Allan (@28061914mary) reported from Sydney, State of New South Wales
@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Mark Tossell (@MarkTossell) reported from Sydney, State of New South Wales
@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales
@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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BDubAus (@bwrigley) reported from Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sparkles3 (@jewelsparkle3) reported
@PaulFletcherMP Telstra once offered great solid career opportunities for school leavers as linesman. Phones worked well and problems solved by technician calling at your home. Good luck now!
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CR7 (@nscr07) reported
Hi @Telstra if there is a consistent 1.5hr wait for service at your flagship store on George Street you should consider increasing the no of staff. Terrible service
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Kurisu (@kurisubrooks) reported
@kirisviel It’s usually game updates that eat it all for me haha. Now on Telstra 5G though which has a 1TB allowance so it’s not the worst
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Me (@AnthropicEthic) reported
@Optus Your automated phone system is incomprehensible. Your staff rude, unhelpful and disinterested. I don’t know if my sim is activated or how to use the charge I paid for and I now do not want to use the sim or deal with your company anymore. I want a refund so I can go to Telstra
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Lyall McDonald (@epmdota) reported
@Telstra Yeah, slowly. Been uploading an hour video today for 10hrs and I'm at 30%, its actually going to take more than 24hrs for one video upload. Actually listening to the customer in the first place would have saved 2 days, maybe its time to look elsewhere after this disaster.
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Leroy Box (@pornkings69) reported
@Telstra My 4g has been mighty slow lately I am in a 2320 postcode area 📱
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Ray ⭐️⭐️⭐️ 🐀bag. #ProleIsGood (@ScallywagRay) reported
@D_Melissa2 I’m not getting calls, but I’ve been getting threatening emails that my Telstra account is about to be closed if I don’t pay my outstanding bill. Problem is I’m not with Testra. Same sort of emails claiming to be banks I don't have accounts with...🙄
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tuan Anh pham (@phamman) reported
Just fixed my Telstra issue
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TJ (@tjlyasalem) reported
I was then told by a 3rd person fron Telstra "cancel the service and go elsewhere we don't want your bad credit". Despite being a Telstra customer for 10+ years I've never been treated this badly.
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CynicOwl🦉🌻💉💉💉 #IStandwithDan (@CowardlyOwl58) reported
@anna_prole @Jo1Murray @SarkySage I love centrepay! I pay my rent, electric, water and Telstra services using it. Never have to worry about the bills being paid because everything is in credit.