Telstra Outage Report in Boat Harbour, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Boat Harbour, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Boat Harbour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Boat Harbour, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast and Kurrara.
City | Problem Type | Report Time |
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Gold Coast | Phone | |
Gold Coast | Phone | |
Gold Coast | Phone | |
Kurrara | Phone | |
Gold Coast | Internet | |
Gold Coast | Wi-fi |
Community Discussion
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Telstra Issues Reports Near Boat Harbour, State of New South Wales
Latest outage, problems and issue reports in Boat Harbour and nearby locations:
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Edward Berry
(@JohnEdwardBerr5) reported
@Telstra Hi I'm not one to write and complain but your costumer service is so bad, you wait on hold for over an hour, if you need to reset your password, it says we will send you an email to reset it, that email never arrives, its so woeful.
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Doug Endersbee
(@dougendersbee) reported
@Telstra Woollahra/DoubleBay NBN download speed at 0.56Mbps on Fixed Service. Upload 7.0. Can't work.
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Ashleey. 🦖
(@AshlEEy34x) reported
@Telstra and @startrack and absolutely useless.. like really useless. I have never known it to be so hard to put a escalation in for a missing package. 100% canceling Telstra at the end of my contract and moving somewhere that gives a ****.
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Dean Haycock
(@Haycock_Dean) reported
@Telstra Thanks Reggie. I’m fine. Lots of people being turned away from a supermarket in northern NSW are not. Emergency comms does not mean restoration of service.
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🏴☠️ Lee Howerin ⚓️
(@PurpleHaze_Lee) reported
Dear @Telstra. Your AFL Fantasy Footy app sucks.
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Graham Lauren
(@cloudcitizen) reported
SMALL BUSINESSES, YOU CAN’T AFFORD TO BECOME #Telstra VICTIMS. @Telstra @andy_penn #Telstra’s social media staff aren’t able to solve any of the problems it claims it has tried to call me about my NBN order, ****** up since Nov. What is their purpose? Can’t make calls?
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🧔🏻♂️ M I K E
(@yomikestevens) reported
Sigh. My NBN's been down all morning. Good thing I'm getting 50mbps on my Telstra mobile data that goes mostly unused thanks to WFH looool
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Samsung Australia
(@SamsungAU) reported
@SoSBega Hey @SoSBega, I'm sorry to hear of this. From what you've described, it sounds like a network lock which is handled by your provider, in this case Telstra. I'd suggest reaching out to Telstra to help assist you further with this. Kath
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James
(@IsJamesAlive) reported
@Telstra 3. Changes made to Telstra's support so that customers do not have to resort to posting on social media to get an outcome. 4. More and/or better training and resources for the customer support reps in the My Telstra app.
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Kelly Cox
(@crippleologist) reported
Comms in Broadwater have been down all day @Telstra @Optus are you onto this?