Telstra Outage Report in Booloumba, Sunshine Coast, State of Queensland

@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

@Telstra Will Telstra be offering the Starlink internet service as one of their products?

@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though

Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

@Telstra Outbound calls not working.

On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

@JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄

@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

@Telstra So, I get an email saying someone has been trying to ring, me (no messagebank messages, odd). I ring the supplied number yesterday-got endless music. Replied to email, no response. I ring today-got silence. Sent another email. Any chance problem can be sorted by 2022?

Take me to court because it’s gonna cost you more to take me to court then the bill was even worth. I hope you have a crap day. Goodbye #telstra

Julian Leeser keeps trashing Telstra re coverage problems. Might I suggest he call one J Howard and ask him why he privatised Telstra. Prior to privatisation Telstra had a social attitude to remote areas (not that Libs recognise social issues just profit). #auspol

@Maddog_1992 @Telstra Wtf everything was going so good

@Telstra I have rebooted my phone more than 10 times so need some help getting this fixed - can you please assist?

@Telstra Yep - tried that -same problems - still no network

@NBN_Australia Did you get the incident number? Or are you going to stuff me around with Telstra AGAIN???

@voidrantsback I’ve worked for the Tax Office and Telstra. Both had very clear instructions on how to verify your identity. It is never employee ID. Also they will never give you their address, if they do, it’s a scam, bomb threats on public offices are far too real to just give out their addy.

My poor wife is now trying to fix a f&*( up by VicRoads. I worked as a social scientist for 45 years & have a doctorate in Law, my wife used to work for very senior Telstra management. I hate to think what happens to others running into bureaucratic stuff-ups in Victoria!

@Telstra Hi, It's almost 1pm and the lines are still down. Any updates? This was meant to be fixed by today 10am and still can't make or receive calls or sms. Thanks