Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brooklyn, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Kincumber.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brooklyn, State of New South Wales
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Brian Meinrath
(@BrianMeinrath) reported
from
Sydney, State of New South Wales
@Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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Sam L
(@lopizzo) reported
from
Sydney, State of New South Wales
@Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Sanguineti
(@DanSanguineti) reported
@In_The_Taratory Macgregor and Latham has a power outage. 4G Telstra internet is down also. Probably dumb question, but will I get in trouble if I sit in my car on Lake G and keep working from there?
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Chris Guest
(@chrisguest4) reported
@Telstra had an appointment today for 3pm in Camberwell. Got a confirmation email so I turn up and the store is closed!! Amazing service you offer.
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oopsiedaisy
(@ParfittAngela) reported
@KirstiMiller30 @MinhKular I’m a spoilt, well housed teacher. I feel bad for community here. My hopes of returning home at term break are fading though. Nothing was done to protect them. Some internet in our homes would be great- I have to sit in my car in the street & use data- TELSTRA is disgusting too
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Bryon Baker
(@bryonbakeraus) reported
So frustrated with trying to talk to someone at #telstra @andy_penn. Your Telstra app is terrible. It does everything to make it hard to engage to resolve issues. @VodafoneAU @Optus - you are about to get a new customer.
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Michael Fenech
(@MichaelFenech1) reported
So here we are again - OPTUS ONCE AGAIN have works on which means my internet is F#%KED! No warning - while in lock down. @Telstra and @VodafoneAU I need home internet. Can you help out an Aussie trying to homeschool kids with a crap ISP??
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sabrina
(@sabrun0) reported
@minhokim69 RIGHT HEBDJF IM LIKE ***** I DONT NEED HELP FROM /ACTUAL/ TELSTRA😭 nah im just not w them so i cant get the presale tix for tyler next year so i was just wonderin if anyone was w them
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Emma McNicol
(@mcnicol_emma) reported
@jones_writer Recently I answered a call from a young guy purporting to work for Telstra internet. It seemed dodgy. I called the no back and an old lady explained her number had been stolen. I searched online to try help her but couldn't discern how she could reclaim her number. Sorry!
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Tiff K.
(@Tiffany_King) reported
@Telstra what’s happening in Hawker, Canberra? We’re losing WiFi, I’ve run the diagnostic tool & it showed an NBN connection issue. Telstra smart midem also not working via SIM card. !!!!
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Kathy Crawford
(@crakeka1) reported
@thespecialbka Now discover all Telstra us down in Dubbo
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Jacqueline
(@jacdpaula) reported
@Telstra Your robot keeps telling me to call Telstra support. But I can’t make international calls to Australia. Is there a way I can chat to a human for support (not emotional, just Telstra related support)? Robots don’t get me. 🥲