Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brooklyn, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney, Central Coast and Ettalong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
||
| Central Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brooklyn, State of New South Wales
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
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Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨
(@hotndelicious) reported
from
Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tezzr44
(@tezzr44) reported
Just got texted again this time telling me they’re looking for me deleted before opening this is getting very old,. Twitterati time to start a petition to force Telstra to fix this FFS it’s their platform that scammers are trying to commit criminal acts on
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Michael Wilde
(@michael_wilde1) reported
@NBN_Australia If you did it once and did right with FTTP I wouldn't be contemplating moving my service to a 5G Telstra service where I can get 6x the speed that I currently get on my FTTN NBN connection. Can't get 350 Mbps downloads speeds on FTTN. But I could get 1 Gbps or more, on fibre.
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bec
(@omgbec) reported
Telstra how in the hell haven’t you fixed the issue of us losing internet when it rains? I don’t understand
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BrownSquirrel
(@BrownSquirrel) reported
@Telstra No it hasnt been compromised because Im not silly enough to click on them. Im just tired of the amount I get at all hours of the day and night. Im paying you for a service that Im not getting and so is my family. We're all getting them and so are a LOT of other people
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The Cannulator™ *Not available in stores.
(@Cannulator) reported
@Telstra @andy_penn Remember when locked in Velocity Smart Communities had dedicated technical support. Now we get overseas robots or a paled off to charge of $30 for Platinum service that should be standard & you just upped my monthly $! Your webmail platform is appalling.
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$1000 crab (join CATU)
(@punchedmonet_) reported
I’m so mad I’ve been here like 5 seconds and got my first actual scam call the other day the woman was like ‘your Telstra account’ and I was like ‘I don’t have telstra’ and she just hung up like?? Oh you’re gonna try rob me but you can’t even say bye??! Rude ***** 😤
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Raw Artz
(@RawArtIzGaming) reported
Thinking of how I'm going to have to fix the internet again for you since you guys have no clue what you're doing. @Telstra by the time you get this message I will have fixed it... and you can pretend you somehow contributed or to ease my woes.
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greg
(@elizabeth_BBC) reported
@Telstra Well it wouldn’t be Telstra calling to deal with a complaint would it. #telstaAreShit
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tariq
(@testok51981) reported
@Telstra Im having issues with my telstra nbn smart modem showing a blue light. I already reset it. Internet is slower then normal
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Obey Aritally
(@ObeyAritally) reported
@Telstra hi Telstra you're good service provider