Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brooklyn, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney, Kincumber and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brooklyn, State of New South Wales
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!
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Trent
(@TrentWPS) reported
from
Sydney, State of New South Wales
@Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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Houman Katuzi
(@houkat007) reported
from
Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Luca Andolfo
(@LucaAndolfo) reported
from
Sydney, State of New South Wales
@Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking
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Georgina Swan 🎣
(@swandives) reported
from
Sydney, State of New South Wales
@Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.
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bruce woolford
(@WoolfordBruce) reported
from
Sydney, State of New South Wales
@marcuskelson We pay 70 per month for unlimited broadband and home phone (myrepublic). 15 per month each for Aldi mobile. Unlimited calls etc and more data than we can use. So $100 per month total. Aldi use Telstra network.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Enschway
(@Enschway) reported
from
Sydney, State of New South Wales
@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
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Anne Gordon
(@AnneGor77871669) reported
from
Sydney, State of New South Wales
@jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.
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Stewart Walton
(@StewartWalton) reported
from
Sydney, State of New South Wales
@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SLAVES TO SCHADENFREUDE CRIMINAL FASCIST ZIONISTS
(@colleenmenzies) reported
@PCKJ3627 @Telstra @AussiemacJ Yes I have the same experience Pauline... They have increased it and I have buggar all internet... My daughter sent me some pics several days ago it took 3 to 4 days to upload them....They are going backwards with service
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Lee
(@ozmerica) reported
Every. Damn. Time @Telstra On @amaysimAU mobile service atm as your home wifi & phone service is out...again!!😠 Every time in a storm or rain or a breeze or whenevs!🙄 Rn = overcast, distant thunder, no lightening/wind & hasn't rained for hours! So tired of your rubbish service!
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Just Coz
(@JUSTDEVOY) reported
@telstra I need someone to assist me with a problem with a prepaid sim - I’ve been online, on the chat, on the phone - for NINE hours. Any chance anyone within Telstra can assist me and not just hang up on me
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Steve Heller
(@hellerphant) reported
@telstra I’m stuck overseas, your customer service messaging app operators have not helped, and $500 has been charged to my account. How do I get hold of someone NOW to fix this? Not being able to speak to someone and having this much money taken is not acceptable.
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FujoYoshi
(@FujoYoshi) reported
@Telstra Never, its always actual lag because your network is garbage
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Neil Benson
(@customery) reported
@SilkCharm @Telstra My friends at Telstra reckon that their staff in Philippines can't get internet at home so most Telstra contact centres are down or communicating via SMS. Time to change provider.
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Ryan Hill
(@bigertron) reported
@Telstra why is your **** always broken??
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Laurel Papworth
(@SilkCharm) reported
@belungerer @Telstra They refused to give me a trouble ticket without me connecting my Twitter account to their systems through the public API. Umm no.
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💧Carmen Borg 🇲🇹
(@borgc) reported
@mister_wynn @rooze_henri @Telstra 4 the 1st 2yrs of contract was terrific, no probs. The second 2yrs up problems started & haven't stopped. My pc is blamed but I shot that down in flames so they don't want to know. Their techs don't have a single brain cell between the lot of them.
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MorrisonHasToGo
(@to_morrison) reported
@colleenmenzies @Telstra Was it The Nationals who were extra keen to privatise Telstra on the false hope it would lead to better services for the bush? Far from it, and almost zero chance of raising a complaint with a person @Telstra these days. They are swift to send a bill & charge for no services.