Telstra Outage Report in Brooklyn, Hornsby Shire, New South Wales

Problems in the last 24 hours in Brooklyn, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Brooklyn, New South Wales

Latest outage, problems and issue reports in Brooklyn and nearby locations:

• 
  Dean Hanilton (@Type217) reported 44 seconds ago from Central Coast, New South Wales

  Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

• 
  Robert Hudson (@manaz_d) reported 5 minutes ago from Galston, New South Wales

  @Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.

• 
  Dean Hanilton (@Type217) reported 6 minutes ago from Central Coast, New South Wales

  The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

• 
  AJ Back 🏏🏏 (@itsArnaBack) reported 9 minutes ago from Central Coast, New South Wales

  Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

• 
  hometown hero (@bigtruth2) reported 15 minutes ago from Central Coast, New South Wales

  @Telstra on going saga since May 9. @Telstra said to lodge complaint. Done. Good news @Telstra will be back in touch in 5 days time WTF!! I have made 18 calls, on 5 occasions had confirmation you guys stuffed my account but you had “fixed it” and still since May 9 not fixed

• 
  scott doorey (@scottdoorey) reported 24 minutes ago from Brooklyn, New South Wales

  @WazzFi @martyn_rees @TheWLAN @Telstra @Stephen__Cooper Exactly. How hard can it be to build a standalone event Wi-Fi network within MCEC....

• 
  hometown hero (@bigtruth2) reported 25 minutes ago from Central Coast, New South Wales

  @Telstra are just plain hopeless. Have been trying since May to fix a Telstra “error”....up to call 46 and each time assured it is fixed. Even have emails saying fixed but still NBN speed 0.002!!! World class!!

• 
  Dean Hanilton (@Type217) reported 25 minutes ago from Central Coast, New South Wales

  3 days of being *********** by Telstra. Being honest with the customer doesn’t require any technology. Stop saying sorry ... you are clearly not.

• 
  Dean Hanilton (@Type217) reported 29 minutes ago from Central Coast, New South Wales

  Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

• 
  Thommos Phoenix (@bigtruth2) reported 29 minutes ago from Central Coast, New South Wales

  How bad is Telstra. Can’t get phone answered and so came to store. Told to take a seat 30 minutes ago. Now a group of 5 of us just sitting waiting without a Telstra person near us #anothertelstrafail #Telstra

• 
  Ray 🐑 (@commiexcx) reported 33 minutes ago from Central Coast, New South Wales

  Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

• 
  hometown hero (@bigtruth2) reported 38 minutes ago from Central Coast, New South Wales

  @telstra credit management is a misnomer- deserve no credit and certainly can’t manage Invent debt when in credit- restrict services 27 June but still can’t lift the restrictions even though they acknowledge they made a mistake and should never had restrictions and was in credit

• 
  Purveyor of the best dog content (@AUSFestivus) reported 42 minutes ago from Mont Colah, New South Wales

  @jasonjordan @ScottRhodie @deemadigan @Telstra 95/36 FTTC /w @Aussie_BB. NCD drops and resyncs about once a day currently which is mildly annoying. Currently getting the 100Mbit plan for the price of the 50 for six months. Also get a $50 credit for each customer that signs up by referral.

• 
  Dean Hanilton (@Type217) reported 46 minutes ago from Central Coast, New South Wales

  Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

• 
  hometown hero (@bigtruth2) reported 49 minutes ago from Central Coast, New South Wales

  Gets better 19 calls later an hour after being promised for the 4th time to fix disconnected. No return call. Activated email return call an hour ago no return call. Should have a unit of MBA on @telstra called “how to lose customers “

• 
  Thommos Phoenix (@bigtruth2) reported 52 minutes ago from Central Coast, New South Wales

  No wonder Telstra losing market share. No customer service #telstrafail

• 
  hometown hero (@bigtruth2) reported 55 minutes ago from Central Coast, New South Wales

  @Telstra another day goes by and still not resolved......June 26 and no NBN. Entirely Telstra problem when by mistake they put “restrictions “ on the account but it takes forever to lift them. BTW was in credit when restrictions where wrongly imposed

• 
  Carly Carmichael (@CarlyCCMFC) reported 56 minutes ago from Central Coast, New South Wales

  @_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

• 
  Jason Drennan (@jasondrennan71) reported 58 minutes ago from Central Coast, New South Wales

  @Telstra why is @NBN_Australia so slow tonight at 2.75kbs. Woeful. Two hours and still can’t download a movie that runs for same time.

• 
  hometown hero (@bigtruth2) reported 60 minutes ago from Central Coast, New South Wales

  @Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  oberon 🌿 (@radproc) reported 3 minutes ago

  nvm it broke again. i have so little mobile data telstra plz fix orz

• 
  Jamal Hakim (he/him) (@thejamalhakim) reported 4 minutes ago

  So a #scam call just tried me on. It went like this: Me; hello this is jamal <weird internet noise> Him; this is David from Telstra about your Internet Me; … are you really? Wow from where? Him; I’m from Telstra. Me; really? Fab Him; <hangs up> I never knew I had net w Telstra

• 
  gummy bear (@gummybear_oz) reported 6 minutes ago

  @Telstra removes parts in app to click on to recharge phones recharge number and it sends me to customer support who is closed and i know this coz it 2am cant use #100# so how do u even recharge at 2am. guess i didnt bow down and submit to the corporate gods right

• 
  Simone (@inomes) reported 7 minutes ago

  @FOXTEL_Help Hi is there an outage in Brisbane? got F106 No signal being received message checked Telstra outages, nothing there go thru reset steps but no good Contact Foxtel they can't fix it so book a tech- 30 mins later get a text saying outage in area and tech is cancelled

• 
  FG (@FGecolarge) reported 8 minutes ago

  @Telstra Yesterday there were Testra works happening that affected the NBN connection - are they still ongoing? Slow progress on internet - had to put everyone on Vodafone - will get the test going shortly - but pointless if the ongoing works are still under way?

• 
  FG (@FGecolarge) reported 8 minutes ago

  @Telstra @garethrhughes Hi telstra - NBN has continued to be really slow - up and down all day in 2089 postcode. Most of yesterday it was out. Have reset modem but no improvement.

• 
  FG (@FGecolarge) reported 8 minutes ago

  @Telstra Yes it has 4G and that is sooooooo slow - or was yesterday and today the NBN is back by mainly very slow - occasionally it picks up. Been like that all day in district 2089! The slaves are going at half pace....

• 
  Telecom Destruct Bunny (@danieljbaird) reported 9 minutes ago

  i was fully expecting the support agent workflows to have no solution for this. i was ready to give up on it. but they fixed it. incredible. big orgs with a bazillion small customers CAN give them proper support if they want to. looking at you @telstra & @Qantas 🤬

• 
  filipe (@filmycavity007) reported 12 minutes ago

  @Telstra All good now thanks. I did check for slow or outage info but none. Ok so thanks

• 
  Jason  🇹🇼 (@jasons_tweet) reported 13 minutes ago

  @Telstra No known issues, I have rebooted the modem pulled out the sim. Still nothing