Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brooklyn, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Central Coast, Sydney and Ettalong.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Brooklyn, State of New South Wales
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
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Sam L
(@lopizzo) reported
from
Sydney, State of New South Wales
@Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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Brian Meinrath
(@BrianMeinrath) reported
from
Sydney, State of New South Wales
@Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Asit
(@asitit002) reported
@Telstra Yes, but resolution provided. Still the same words - "your order is still in progress and we have to wait for it to be cancelled before a refund can be given" Been 47 days now. How long does it take to update systems and process a refund ??
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OldMan
(@G31415926535897) reported
@Telstra and @andy_penn still battling to do their job for customers. Theee days down - no landline, no/low speed internet. Spend 47mins waiting on their 1 800 834 273 connection mgmt line only to be told their systems are down. And Andy wants his contacted extended!!
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Matt Clements
(@dfc005) reported
@HKlonaris @Telstra Finding the exact thing. The Internet seems to be fine but the Wifi connection is just flaky. Rebooting has a limited lifespan before the whole network just grinds to a halt again.
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DL
(@thedlsays) reported
@ilCacciatore_72 @Telstra Would I be correct in saying Westfields Miranda is connected to nbn infrastructure? Telstra would need to lodge an issue with nbn to at least get the conversation started. Pretty appalling this hasn’t happened.
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Dan Barrett
(@AlohaDano) reported
@Telstra No response from @Telstra and nothing on the outages page but just so anyone else knows (after an hour on the phone...) Telstra have a problem with a NIPT DNS server in Victoria at the moment. If your SIP phone system is down, it try using the NSW DNS resolver
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Ahh-man-duh💉💉🤷♀️🖖
(@DaHugnkiss) reported
@ianbfarquhar @Telstra We just got ours installed on the roof today. 250 down. 30-40 up. No access to any nbn for us except “Skymuster” 🙄 and we’ve only had adsl 2 getting 12-13 down. Thank you @elonmusk #RealInternetAtLast
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S e b R
(@SebRechichi) reported
from
Westfield, State of Western Australia
@Telstra why has mobile service in and around Dianella dropped? I’m lucky to have 1 bar on 4G but then reverts to 2 bars on 3G!
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greg
(@elizabeth_BBC) reported
@Telstra @Thedevi30672660 You’re about to go around a never ending circle of Telstra pretending to care and pretending to do something. They will send an email to a team who will email another team and so on. #leaveTelstra
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Oh Gee
(@OperaGoose) reported
@Telstra when will the recharge outage be resolved?
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Mr Brain Worms
(@MrBrainWorms) reported
@Telstra can you please explain why I can't move to an Upfront plan from a BYO plan? Live Chat told me I couldn't do it because of a promotion, but I never asked for the promotion to be extended.