Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brooklyn, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telstra
Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brooklyn, State of New South Wales
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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candy
(@sweetcandie43) reported
from
Sydney, State of New South Wales
@ACurrentAffair9 Also #telcos telstra charged me for a #service, a land-line service for #twoyears , at a previous address, I notified them it was from 2012-2014 . Every month, but continue to bill me by email, as they did not have my residential address aa I told them
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra out at lunch and get iMessages 15 mins after they were sent to me because full signal but no data. This really is pathetic and disabling 4G is hardly a solution
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hometown hero
(@bigtruth2) reported
from
Central Coast, State of New South Wales
@Telstra on going saga since May 9. @Telstra said to lodge complaint. Done. Good news @Telstra will be back in touch in 5 days time WTF!! I have made 18 calls, on 5 occasions had confirmation you guys stuffed my account but you had “fixed it” and still since May 9 not fixed
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
@Telstra I continue getting non - update updates. My case manager calls once or twice a week to tell me he has no update. He's doing his best but he doesn't have the necessary info to provide me with a decent update. I'd at least expect a target fix date but he doesn't know.
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
Searching "telstra outage" or "telstra complaint" on twitter shows you the massive problems @Telstra are having and the number of people impacted. Resolution times are unacceptable and the lack of transparency is very poor. I'm now into week six of an outage in Dee Why. #fail
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Not Your Regular Baby Boomer
(@PeterIacono) reported
from
Sydney, State of New South Wales
Thank **** the Telstra tracker is there to tell me the game is more intense.
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Greg McKenna
(@gregorymckenna) reported
from
Sydney, State of New South Wales
Folks Oz banking currently down due to Telstra outage across the board of m hearing - no more sleetails as im on a train #ausbiz #auspol #rba
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
@Telstra My case manager calls me weekly but its the fact he cannot provide me a target resolution date that's the biggest problem and that's because there's a lack of updates from the technicians on the ground.
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candy
(@sweetcandie43) reported
from
Sydney, State of New South Wales
@ACurrentAffair9 Telstra for 2 years owe me $1000 plus interest, #telcos quick to take my money, but when I #complained they closed it a few times, yet quick to bill me, even when I contacted them #monthly telstra, how dare they bill me for a service I did not have #media #7NEWS #9newsat6
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hometown hero
(@bigtruth2) reported
from
Central Coast, State of New South Wales
@telstra credit management is a misnomer- deserve no credit and certainly can’t manage Invent debt when in credit- restrict services 27 June but still can’t lift the restrictions even though they acknowledge they made a mistake and should never had restrictions and was in credit
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
@fictillius @Telstra Log a report! That will fix everything 😂
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hometown hero
(@bigtruth2) reported
from
Central Coast, State of New South Wales
Gets better 19 calls later an hour after being promised for the 4th time to fix disconnected. No return call. Activated email return call an hour ago no return call. Should have a unit of MBA on @telstra called “how to lose customers “
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Greg McKenna
(@gregorymckenna) reported
from
Sydney, State of New South Wales
Update on outage... Telstra is down ; AustPayment Network too, and I believe the #RBA have called a crisis meeting This has impacted all banking services - everything down apparently #banking #ausbiz @PoliceBankAU
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@au_bizcoach NBN can't even provide a working service now....pay for 100 was getting 43, moved 350m took 15days to reconnect now get 23 still paying for 100....whilst they work on it.....NBN totally stuffed up by LNP Government in particular Abbott/MT/Murdoch. Sell it to telstra & FO LNP Govt
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皇帝Isaac🍒
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra No, And I have restarted my router and computer multiple times. Friend in nearby suburb also mentioned bad connection at the same time I was having issues. Cbf to deal with tech support for useless solution when its a problem on your end. Had this talk before
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Another lunch time in the Sydney CBD another day of full Telstra 4G signal but zero data flowing.
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Nicky Williamson 🌏✈️🌏✈️🌏
(@NickyWill100) reported
from
Sydney, State of New South Wales
Hi @Telstra I just got a text from you with a Verification Code I didn't ask plus a broken link on your website. There is no one live to speak to about this security issue. Can you please tell me what to do asap. I know a lot of people who've had their sims scammed.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra This has been going on for months. Have to toggle airplane mode off and on to get a connection. Their ‘solution’ is to disable 4G and only use 3G 🤔
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
@Telstra I've reported it a number of times and I have a case manager on to it but I'm now into the sixth week of an outage and it's just unacceptable.
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皇帝Isaac🍒
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra Services are down =/= Services are being especially slow and non-responsive at times. Don't misconstrue my words. The connection is running but it is abnormally shit. Your end, not mine.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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unrepentant leftie
(@leonardleahy) reported
@Telstra Well that was a bullshit experience - end trying to answer a maze of option to be put through to someone who will undoubtedly tell me ‘sorry sir but that is the new few for this service so suck it up
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Kirsty Hammond
(@kirsthammond91) reported
@Telstra Netball Live app still down, do you have any updates please? Has been a couple of days now 😔
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Kathy
(@TAFEdefender) reported
@Telstra no wifi in my house this morning with NBN. Wasted couple of hours with online bot. Phoned 132200 and asked for callback. Automated phone back asked me to press 1 which I did twice to be disconnected. Customer Service? Not!
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Blubbu
(@Th3_only_Blubbu) reported
@Telstra I check to see if some issue is going to occur to my modem and network, 17 plus years of a ******* hassle
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💧Jen 🌼 (Morrison - generally very **** person)
(@GasIsTheNewCoal) reported
@Telstra I have sent a DM yesterday with my details AS REQUESTED YESTERDAY. How many times? How many phone calls? No, I have not heard from complaints team. I am not at home today. I was promised a call back after 6pm tonight. Fix it, @Telstra.
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Aaron
(@M33G086) reported
@Telstra your chat customer service inadvertently cancelled my Internet contract while speaking with them and are now claiming they are unable to fix the problem the created unless I take out a NEW and DIFFERENT service to one I had active just over 2hrs ago!!!!! WTF!!! SORT THIS
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Cameron Bonde
(@Octamed) reported
@Telstra So I'm annoyed. My elderly parents have apparantly been on a terrible landline plan for YEARS that charges *$1 a minute* AND $55 a month, even though the current plan is unlimited? WHY were they not told? I guess they just suck up all the lost money? How many others?
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Paul Bellchambers
(@pbellchambers39) reported
@BelongAU Well it's funny cause it's all the time. Boots offline at night between 7-10 and in the morning from about 6am -12pm. No interference. I'm noticed I'm not the only customer with Belong that is having problems. belong is owned by Telstra and needs to fix the problem that others.
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Steve Gregg
(@Steve_Gregg) reported
@Telstra Amazing! Last message I had from Angielyn on 6/12 at 13.21 was “I sent the email and cc the one up manager for immediate action. Call back ref number ACT1-2761612258894. Feel free to message us if you need further help. Thank you and have a great day.” Not closed by me
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💧Jen 🌼 (Morrison - generally very **** person)
(@GasIsTheNewCoal) reported
.@Telstra I am going to keep adding to this saga, day by day, until you fix this issue. 6 July - response to my Twitter complaint was a request to provide details in DM. Did that. Heard nothing back.