Telstra

Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Brooklyn, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Brooklyn, Hornsby Shire, State of New South Wales 02/07/2026 03:25

February 07: Problems at Telstra

Telstra is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney, Kincumber, Central Coast and Ettalong.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Brooklyn, State of New South Wales

Latest outage, problems and issue reports in Brooklyn and nearby locations:

  • Chris07047818 Chris (@Chris07047818) reported from Sydney, State of New South Wales

    @Telstra I am using the message service atm and communicating with someone. That is good start.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @rifat @Telstra Lol my exact problem weeks ago. Took one month before someone called me. 😢

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra

  • andrewjwalsh AJ (@andrewjwalsh) reported from Sydney, State of New South Wales

    So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeyWaterman Jo Waterman (@JoeyWaterman) reported

    71 minutes on the phone to customer service to try to change a plan which still isn’t complete. Told to use MyTelstra which is mysteriously disabled for my account and no-one can work out why. Estimated time to change my plan in-store is one hour. @Telstra

  • icingsugardust RachMac 🏝 (@icingsugardust) reported

    @Telstra a 24-hour long online chat with about 10 of your customer service advisors and they still can’t grasp that I need help adding international roaming while I go to NZ!!!

  • francine3103 francine stephen (@francine3103) reported

    @Telstra how long is telstra going to be down here in West Wyalong, I don’t pay nearly $400 a month to not be able to use my services. Very annoyed 😠

  • ashrehn ash rehn (@ashrehn) reported

    @Telstra Your company has committed a data breach by connecting my email address to a relatives account and is putting the onus on me to open a new email to fix the problem. Totally unacceptable.

  • LaurenForbes9_ Lauren Forbes (@LaurenForbes9_) reported

    @Telstra Thanks Ryan.. Can there be anything done about the lack of network connection for the next 8 days?

  • MaddieHale Maddie Hale (@MaddieHale) reported

    @LaurenForbes9_ @Telstra tower down near mac park!!! so bad

  • chickentendee CRGD Tendee 💙🍗 (@chickentendee) reported

    Oh my god my internet has cut out 10 times already today @Telstra 😐

  • nigkell Nigel Kelly (@nigkell) reported

    @ScottMorrisonMP If you and the Telstra Chairman think Holgate was badly treated then go on and apologise. It has never clearly been stated if she ever broke any rules or overstepped her authority. If she had given cash bonuses rather than watches would it have ever blown up?

  • ULedfooti Umberto Ledfooti (@ULedfooti) reported

    @Mad_As_Mel @Telstra Wait until you're 1000+km from home, trying to contact wife urgently via landline, & Telstra droid refuses to do remote test of NBN modem. Idiot droid says to me, 'ask your wife to check lights on modem'..... Yeah, this really happened.

  • RemyEl8 Remy El (@RemyEl8) reported

    @Telstra don't send EDMs with offers if the offers aren't activated. I received a Binge offer and have been with your chat support twice, with the last one making me wait over 1.5 hours just to tell me "my shift finishes in 15 mins" without providing a resolution. Great service!