Telstra Outage Report in Brooklyn, Hornsby Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brooklyn, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooklyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Brooklyn, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney, Kincumber, Central Coast and Ettalong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brooklyn, State of New South Wales
Latest outage, problems and issue reports in Brooklyn and nearby locations:
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Brad Keeling
(@bradatslice) reported
from
Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.
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Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
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Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.
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Andrew Best shaving yaks ... mking endorphins
(@AUSFestivus) reported
from
Hornsby, State of New South Wales
@yayKM Telstra has always run it afaik. They seem to do a good job. I can only recall a single widespread outage a few years back.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.
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Lucy & the Runaways⁷🌾
(@lucyrunaways) reported
from
Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mario
(@Mario_Seags) reported
@deeplongstop @Telstra Bloody hell @telstra this is disgraceful "service". Hard to believe anyone is willing to be a customer to you with this sort of crap dished up
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christianharrup.com
(@christianharrup) reported
Why is it that #Telstra feels like a company that’s basically turned it’s back on being an accessible Australian company. It feels like an offshore entity with terrible telephone boxes designed it seems by idiots. A sad reflection of a company that has sold its soul.
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Tom Compagnoni
(@TomCompagnoni) reported
@Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!
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Bronwyn Simpson
(@BronwynSimpso12) reported
@Telstra The appointment did. However I was told last Tuesday someone would contact me regarding my complaint within 24-48 hours which did not happen.
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Carl Joseph
(@carljoseph) reported
@telstra the quality of support through your online chat is outstandingly appalling. Mid-conversation, the agent goes missing for 20 minutes! This isn't a once off occurrence either.
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Bronwyn Simpson
(@BronwynSimpso12) reported
@Telstra Thank you, that would be good. Our service is working.
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Noah Bradnum
(@BradnumNoah) reported
@meeputhelord @Telstra fix this guys internet
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Miss Gypsy Says
(@SaysGypsy) reported
Hey @PaulFletcherMP is Starlink a better and faster alternative for me than using. Telstra 's 3G H+ mobile phone service ? @auspol
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Scott Gamble
(@scott_gamble) reported
@Jabbatron @Telstra My method was to switch to @Aussie_BB. That solved my problems.
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Carl Joseph
(@carljoseph) reported
@telstra that quality of support through your online chat system is outstandingly appalling. Mid-conversation, the agent goes missing for 20 minutes! This isn't a once off occurrence either