Telstra Outage Report in Burleigh, Yarra Ranges, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burleigh, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Burleigh, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burleigh, State of Victoria
Latest outage, problems and issue reports in Burleigh and nearby locations:
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@ElysseMorgan Same thing happened to my non-existent Telstra internet service
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Tully Smith
(@TullySmith) reported
from
Melbourne, State of Victoria
With @ceda_news Director @mcam39, @telstra CEO @andy_penn predicts that the biggest inhibitor of future tech such as autonomous vehicles, will be regulation and issues around liability #futureofwork
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
from
Melbourne, State of Victoria
Hi @Telstra my internet was supposed to have been set up today and I found out that the modem sent out has a known firmware issue. Very frustrating
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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1FunMumm
(@1funmumm) reported
@Telstra It is impossible to get direct telephone contact with a consultant through your 132200 number!! No matter which options I select, they all lead to to the same path of a link to my mobile phone number, so that I can be contacted by text! This is BULLSHIT Customer Service
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Jacqueline Verrall
(@JackieAnneV) reported
@Telstra Thanks Jess, I recently upgraded my phone and plan and got an SMS today saying I have exceeded my premium SMS limit and to call the service number provided to resolve. I was NOT informed the new, more expensive plan would limit my SMS'S.. WHY WOULD I?? Please resolve immediately
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Shorty
(@nqwatcher) reported
@Telstra Sorry, No apps. No installs. Thanks i will sort it myself. Time to change providers. Im confident someone wi answer when i cancel my account. Thanks Angela.
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Johanna Edmond
(@jvedmond) reported
Telstra having failed to keep our ADSL connection working, having cancelled a couple of technician appointments, and having generally failed to solve the knotty problem of suburban internet in a major city over the entire holidays...finally the NBN technician is here. 🤞🏻
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Daniel Johnson
(@danjohnson1979) reported
@Telstra Ongoing ... I'm a journalist and with effectively no ability to upload anything, my choices are hotspotting to my phone and burning all my data, or being the only person in the office. We're paying for a premium service here and are less than 1.5km from the CBD.
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Brett Johnston
(@BrettJohnston_) reported
7 days internet disruption during the school holidays 🤦 This is why I never go with Telstra.
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Luke Toy
(@luke_toy) reported
@Telstra - your website says for cancelling broadband to call - going through the call leads to a hang up by the computer (nice) and a link being sent by sms which, you guessed it, sends you back to the website/app. Help! It’s not how we connect?
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Never vote LNP. NEVER.
(@LNPvoterfail) reported
@RettopNoj @Leinster_Lad Two hours for a software gitch is **** all. It took Telstra 2 MONTHS to fix my email service.
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Daniel Johnson
(@danjohnson1979) reported
@Telstra Just messaged them ... Very seriously considering moving to a cheaper service provider. We shouldn't have to pay for a technician to come out or have to pay for a platinum service to get this issue rectified.
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Shorty
(@nqwatcher) reported
@Telstra Please just provide me with a means to talk to a human over the phone. Your ONLINE move service continuously fails with no codes or ref numbers. Ur 132200 number cycles back to online EVERYTIME. No order number because it Fails.