Telstra Outage Report in Burleigh, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burleigh, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Burleigh, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burleigh, State of Victoria
Latest outage, problems and issue reports in Burleigh and nearby locations:
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Dr. A.
(@AssExtranious) reported
from
Melbourne, State of Victoria
@Telstra Why don’t you concentrate on making your network operate.
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Bill Bozinis
(@billiebozinis) reported
from
Melbourne, State of Victoria
@Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??
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Asjad Hilmy
(@HilmyAsjad) reported
from
Melbourne, State of Victoria
Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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Peter O'Donnell
(@podonnel) reported
from
Melbourne, State of Victoria
Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
@Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.
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Norbert Bek
(@norbert_bek) reported
from
Melbourne, State of Victoria
@Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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dmeocarb
(@Brutuz1000and1) reported
@Telstra It's not slow internet speeds, it's the lack of maintenance from when Telstra owned the copper making it disconnect every hour or so. And I shouldn't have to pay when the area was earmarked for FTTP until @HonTonyAbbott and @TurnbullMalcolm decided good internet was not for AU.
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OrcProphet
(@orc_prophet) reported
Hey @Telstra, thanks for forcing a reset on my hardware and causing loss of income for disruption to the hicaps network. Well done. It is awesome that we can pay you for a service you can't actually supply adequately and then not actually supply any form of help GG's.
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Drago Nizic
(@DragoNizic) reported
@Telstra Thanks Telstra.Bit of a problem but nothing much to complain. 🍷
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Fullo
(@fullotweet) reported
@telstra and now the only solution is to take me and my handset into a store. I hope you don't have a business in digital consulting @TelstraPurple
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George Haritonidis
(@georgeharito) reported
@whophd reminds me of my dialup days when there were issues with our phone lines after rain (I live in Australia) and the phone pit was full of water. That modem audio handshake would take *much* longer and I would be lucky to get 1200bps rather than ~50kbps. Luckily Telstra fixed it.
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Scrypton
(@scrypton) reported
Hi @Telstra I’ve spent 2 hours on online chat AND phone, talking with 4 people trying to get my eSIM purchase sorted and none was able to help, and none was willing to escalate the matter further to be resolved. This is frustrating. Is TIO my only alternative here?
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Tony Brown
(@tonywbrown) reported
Hey @Telstra is there some sort of problem with your #5G network in #Brisbane this week? Very unstable connection and frequent drop outs, service is normally pretty solid.
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M3mbEr$_Only
(@M3mbErs_ONLY) reported
@Telstra @lisatho81209223 I am in same boat home is still slow and not working properly
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dmeocarb
(@Brutuz1000and1) reported
@HonTonyAbbott @TurnbullMalcolm Just wanted to drop a line of thanks for forcing FTTN on the NBN There's nothing like having to wait not only the slow speeds, but also for a reconnection every hour because the badly maintained Telstra copper was, shock horror, badly maintained!
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Fiona M Marsden
(@FionaMMarsden) reported
Frustrated with @Telstra service. Have spent two days trying to replace a broken phone & get new plan online & in chat app & error message every time. Now in out of town store & 1.5 hour wait for service. I have a life. 40 year Gold level customer wondering why.