Telstra Outage Report in Burleigh, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burleigh, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Burleigh, Yarra Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burleigh, State of Victoria
Latest outage, problems and issue reports in Burleigh and nearby locations:
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Ben Beech
(@BenBeech22) reported
from
Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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Leo Stevenson
(@Leo__stevenson) reported
from
Melbourne, State of Victoria
@Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It is still under investigation, my 4g backup is absolutley useless and this has to be the 20th outage this year. I do not want to spend hours on the phone trying to get compensated for this. I'm done. Telstra disgusts me from a moral perspective as well as service. I'm out.
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Tony Hamlyn
(@CampCounsellor) reported
from
Melbourne, State of Victoria
Hey @BelongAU you made me wait 4days for a 2nd @telstra techguy! He came and went, made a wrong call re my cable issue without consulting me, and now I’m being told I have to wait even longer. IT’s BEEN OVER FOUR WEEKS!!! PLEASE get him back NOW or I’ll complain to @TIOAustralia
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@vogrady2132 @RobbiePHannan @Bukumbooee @NickRossTech @delpjm @Kynes3 @Lellane @ABCmediawatch @Commsday @StevejCbr @jonaholmes48 Oh it’s great out in North Balwyn. Numerous addresses in our str have Telstra connections but don’t appear on NBN list. I got address added after a query at NBN booth in Doncaster. Then it disappeared, got it back but NBN site says no service till next May - next door has NBN!
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra No thanks. I have been through this process so many times before and it is way to painful. You have made so many Australian workers redundant, outsourced entire workforces and the quality of your product and service has suffered greatly. I'm out.
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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R. Obocop
(@raaahbin) reported
from
Melbourne, State of Victoria
holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I have already opened an account with another company. I just needed to vent my frustrations with what remains of this once great Australian company. You made 3.6 Billion last year How about settle for 3.5bil and keep your Australian workforce and quality of service. Shame
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
In the pursuit of decency and fairness can I publicly thank Jeff from @Telstra for fixing our internet issues.
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Martin Creely
(@martincreely) reported
from
Melbourne, State of Victoria
Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.
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Henry Sutanto
(@fbib) reported
from
Melbourne, State of Victoria
@Telstra when I was connected with cable, I can stream anything with no problem, since changed to NBN streaming live sport is horrible!
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@Peterfilmphoto) reported
@Telstra That’s absolutely no help at all! Regular dropouts all day for the last 2 days! C’mon @Telstra get your #Fraudband sorted out!
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hedsta🇦🇺
(@hedsgaming2nd) reported
Nah **** Telstra they take my Mums money then says **** you. You ain’t getting no internet 🖕
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Meegan Williams
(@meeganwilliams) reported
@Telstra I can do this all day long but let’s discuss your lack of inclusive services or cultural appropriation? You know how long it takes me to pay a bill with my broken brain? Probably not. It would be nice to have indigenous workers ....
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Jennifer Amato
(@jenamato067) reported
@Telstra do you still have people to talk to. I have an elderly mother whose internet is not working which means her personal alarm is not working and I need it fixed now not through your apps
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Deb Gilbert
(@DebgilbyE) reported
@Telstra Thanks Tom. I worked out how to change in the Apple settings the numbers set up for iMessages and that seems to have worked. Took me 5 mins and your messaging service took 8 hours for no result but to be told to turn my phone on and off 3 times.
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Elisabeth Pal
(@elisabeth_pal) reported
@Am_Sparky1 Yes, as soon as I left home, to the nearest shopping or town, it worked. I didn't spend much time at home. We were considering antennas and made inquiries from specialists. Thankfully Telstra started their 4gx network and we had reception after that.
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ShelleyWintersOfficial
(@quirkycynic) reported
me to the Telstra support guy who I scheduled to come tomorrow *before* the internet started working again: "ok so don't be mad...."
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Aiden Howlett
(@AidenHowlett) reported
Hey @SydneyMetro, just letting you know the phone signal repeaters appear to be down for Telstra between Cherrybrook and Castle Hill in that direction.
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Robspierre 🇦🇺
(@RobspierreOz) reported
@Telstra See .. this is my problem. I ask for 5gig and am offered 55gig. I spoke to a very nice young man but my problem wasn't solved. Does @telstra not have another option? Don't need ++gig, just about 5gig. Why is it so hard for you to offer me what I want, not what you choose?
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Deb Gilbert
(@DebgilbyE) reported
@Telstra I have been messaging your help service for almost 8 hours. I have explained my problem 6 times & asked to turn my phone on & off 3 times. No resolution. I just want some proper help! Can I speak to a person? This is beyond a joke