Telstra Outage Report in Campbelltown, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Campbelltown, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbelltown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Campbelltown, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Campbelltown, State of New South Wales
Latest outage, problems and issue reports in Campbelltown and nearby locations:
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Neil Varcoe
(@neilwrites) reported
from
Sydney, State of New South Wales
@Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
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Matt Wicks
(@matteightyate) reported
from
Sydney, State of New South Wales
@Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@kemal_atlay @Telstra Bad bot is bad. Does FaceTime or Facebook Messenger etc work - so you know the speaker / microphone works? (Sorry if you’ve already done this) Then you can go back to yelling at the bot. Good luck!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
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Wrong Glass Sir
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@lucyssfc Nrl app, if you are a telstra customer it's free streaming
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BBQzhang
(@bbqZZZha) reported
@Telstra hey is there an outage of mobile phone service in Balmain? Today no phone calls can be made and no 4G network is usable. Your outage site said it would come back on 28th and then go for another planned maintenance for one week ti 3rd April? Is that serious?
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Brooke Jacobson, BA
(@brookeCjacobson) reported
@jodieobrien @Telstra My parents don’t have smart phones, and don’t have the internet. They struggle with this crap too, it’s ridiculous.
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Tylah
(@TylahHeil) reported
@Telstra Hi, yes, managed to speak to someone over the phone today, apparently it's a problem related to a local 5G tower causing the modem to connect to a different tower which is what's slowing the speeds down to a crawl. Thanks for following up.
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John Feneley
(@FeneleyJohn) reported
Telstra now says that from today for one week there will be “planned”maintenance impacting mobile internet service. Planning should really include a warning.
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Em Em 🐀
(@Em1945Em) reported
@Neopseudo @MettaBhavana1 So glad 2 hear this I've frequently asked why any State/Fed Gment wld sell our assets. The only reason a private entity buys is because they hve assessed the amt of potential profit. We shld never sell our assets. We shld hold&reinvest the profit. Telstra,PO,SGIO,T'Port,etc- gone
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ShaneWarild
(@shanewarild) reported
@Telstra phone connection has been appalling on your network here in 2546 for over a week. Any news on when this will be addressed?
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Vectrobe (Paul17041993)
(@Vectrobe) reported
@Telstra Well I'm not in blacktown anymore since we've returned to our home, which thankfully was not flooded out by a margin of some 40cm water height below us. I will say however, this 4GX modem of yours *constantly* has problems with the firmware just not wanting to connect properly...
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Michael S11
(@michael_s99) reported
@BoostAus shame you don’t provide international call minutes to Malta. I will never use you whilst this is the case. Slow to move like Telstra. Shame. Thanks @ALDIMobileAU and Lebara for including Malta.
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Kate
(@kampres) reported
@Telstra 3. Rang to fix it. Told that the credit will be applied at the next bill - so have to wait a whole month before I can request a refund through my bank because I have no idea how much the refund will be. Telstra has the money but my bank has to get the refund.
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Ciaran
(@ciaran82m) reported
Looks like @NBN_Australia has cancelled our BOOKED job for today without notification (to us or telstra). @Telstra who booked the job was no help. Would get a supervisor to call me back. Second time this has happened.