Telstra Outage Report in Canungra, Scenic Rim, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Canungra, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canungra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Canungra, Scenic Rim, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
City | Problem Type | Report Time |
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Gold Coast | Phone | |
Gold Coast | Phone | |
Gold Coast | Phone | |
Gold Coast | Phone | |
Gold Coast | Internet | |
Gold Coast | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canungra, State of Queensland
Latest outage, problems and issue reports in Canungra and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Wigan
(@MarcWigan) reported
@telstra is now proven to be totally incapable of delivering 4g(1bar at best). (5g? They have absolutely no idea) 12km from the cbd of melbourne with lineof sight to three hospitals and other easy high coverage tower locations! Unbelievably bad mobile service
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Wil
(@wilcunning37) reported
@JoelDTD I’m with @boostmobile and have found they’re pretty good, run off Telstra towers and are half the price of a regular Telstra bill. Also heard good things about Belong mobile but never used so can’t vouch for them
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Melissa Cooper
(@mississa) reported
@Telstra I'm trying desperately to pay my internet bill and you keep throwing My Telstra is down messages. When I reach out for help you insist on calling or texting my old phone number which I cancelled with you before I left for another country. I'm in a service death loop.
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Laurie Patton is The Lucky General
(@LJPatton) reported
@RizviAbul @TMFScottP John Howard’s legacy. Privatising Telstra. If had still been government owned we could have had a state-of-the-art fibre broadband network for half the cost.
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Cez
(@Claire_Juranic) reported
@Telstra I have done this several thousand times, mostly in the last 12 months. The problem is an infrastructure issue, which is at your end. I this as I have had write a report on it. Conveniently for you it has increased without me doing anything, so defiantly not a me problem, is it
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Holden 'The Wall' Sheppard 🇦🇺😎💪
(@V8Sheppard) reported
@Jennamcclure02 @PastorRegular @Telstra Butler is out too for the past hour - no mobile phone signal or internet connection for multiple account holders too.
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allan hovad
(@AllanHovad) reported
Way ******** does Telstra have to take off BPAY? The only one I like managing money with all my bills.
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The Church of Freedom
(@narc_free) reported
@Telstra "Quite frustrating". I know all the options you provided the link for. NONE of which can be used UNTIL my account is verified. Why is it that Telstra cant afford more staff on the phone centres but can TWEET back instantly? Telstra lost a customer for life.
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Badlander Enthusiast
(@DigitisedDingo) reported
Telstra upped me to 5G and my data has never been ******* slower im going to scream.
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Laurie Patton is The Lucky General
(@LJPatton) reported
@TMFScottP @RizviAbul NBN Co (i.e. the Australian public) has paid Telstra tens of millions of dollars for access to the copper wire network we used to own.