Telstra outages and service status in Chewton, Victoria
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- Telstra generated 0 outage signals in the last 24 hours around Chewton, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Chewton, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Chewton, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near Chewton, Victoria
Latest outage, problems and issue reports in Chewton and nearby locations:
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall (@skwashd) reported from Newstead, Victoria@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, VictoriaJFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall (@skwashd) reported from Newstead, VictoriaFor 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Animus Distillery (@AnimusSpirits) reported from Kyneton, Victoria@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Animus Distillery (@AnimusSpirits) reported from Kyneton, Victoria@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall (@skwashd) reported from Newstead, Victoria@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall (@skwashd) reported from Newstead, VictoriaTelstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SNOOPREY (@SNOOPREY77) reported@Telstra If we can’t even get 5 bar reception in town that’s bad , admittedly it’s not everyday but we do pay for a consistent service do we not
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calmingdown (@joey8bitz) reported@enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.
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Paws and Willow (@pawsandwillow) reported@Telstra why is my site blocked on your network!!! I have contacted Telstra soo many times with every worker Ive spoken to tell me to fill in a form and wait… this is costing my business money!!!
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Andrew (@andrewrdn463) reportedPeople on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????
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SNOOPREY (@SNOOPREY77) reported@Telstra Again I was having the issues through the week of completely losing internet for short periods . My question at the time was why as I checked and there were no outages . Yes it’s seems better today but I’m not asking about today
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GailT (@GBTSocScientist) reported@AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!
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Dawn Compliance (@DawnCompliance) reportedTelstra shares are weird cos a while back I noticed how they sold their towers, restructured fixed network into a separate asset company gradually exited legacy copper So became the ****** middleman with outrageous customer service they should rename themselves “******* Telstra”
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Harry Snape (@HarryFromSyd) reported@KingstaKingsta1 @craigkellyAFEE Not the Howard garbage again. Keating sold CBA for $8B and spent the money bailing out VIC Labor. CBA is sort $260B and has given $150B in dividends. Howard sold Telstra for $45B (now $52B), used the money to pay off debt and create the future fund, it’s worth $320B
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Brendon Patterson - My Wife & I are PRGuy (@Brendon5374) reported@DanielWeisman5 how are large private corporations any different with service? Complained to Telstra lately? Qantas? One of the major reasons public hospital have a huge waiting list at emergency is because private clinics close early, and are fairly useless and always sending patients there.
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can