Telstra Outage Report in Chewton, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Chewton, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Chewton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (19%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Chewton, State of Victoria
Latest outage, problems and issue reports in Chewton and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Cohen
(@Fishman_Dan) reported
@StuartRandall @Telstra There are literally no avenues to get support within 2-3 hours. The website tells you to use the app, the app discourages you using the phone. I started a text chat, they responded about 2.5 hours later.
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ASIGHLUM
(@GamerAsighlum) reported
@Telstra @Telstra_news Way too many competitors for me to deal with 6 hrs later get a message back from someone, then wait another hour , You don’t answer phone calls anymore, it’s nearly 1:00am , I made contact at 6:20pm , Customer Experience not improving
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lauren 🌚
(@laurennkara) reported
@vegancheesy it’s bc they legit own all the phone lines like smaller internet companies are still using telstra’s network and telstra “rents” them out so to speak
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Matt
(@MattyWiLLsOn) reported
Get nbn. We did. Stay with @Telstra. We did. Fault on nbn line. #telstra Tell us then to connect or we will slow down internet and phone usage. You did. And Have. 7 days of chat no action just smug apologies. Worst provider. #telstra
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Leanne
(@luminexal) reported
@Telstra Have just reinstalled Word10 on my laptop and as updates were not installing properly ie I kept getting an error message about that, so hoping this will help!
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John Alexander
(@Wheatman01) reported
Guess what @Telstra - it's happened again! And how was your response to the SR raised - pathetic. Gave us no way to secure our Telstra account. Fix up your security you muppets!
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Damien Donnelly
(@damiendonnelly) reported
@Telstra No, I never heard back. But it was kind of resolved so....
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xeper
(@reapsta) reported
@Telstra EVERY MORNING I WAKE UP AND OPEN PALM SLAM A VHS INTO THE SLOT. IT’S CHRONICLES OF RIDDICK AND RIGHT THEN AND THERE I START DOING THE MOVES ALONGSIDE WITH THE MAIN CHARACTER, RIDDICK. I DO EVERY MOVE AND I DO EVERY MOVE HARD. MAKIN WHOOSHING SOUNDS WHEN I SLAM DOWN SOME NECRO BAS
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Stuart Randall
(@StuartRandall) reported
@Fishman_Dan @Telstra I asked a question on gold member support on Monday and had no answer by this evening. Abysmal.
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Carlos E. Galvan Paz
(@C_GalvanPaz) reported
Telstra, Ericsson, Qualcomm demo download speeds of 5Gbps on commercial network. #Telecoms