Telstra Outage Report in Chewton, Mount Alexander, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Chewton, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Chewton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Chewton, State of Victoria
Latest outage, problems and issue reports in Chewton and nearby locations:
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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g Sullivan
(@GGandjmobile) reported
@andy_penn Stop fluffing around with this BS and put some humans on at Telstra so we can get some service. Have you any idea how bad your customer service is??? Sack some ***** managers and then walk the plank yourself. And don’t take a payout coz you deserve nothing.
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Akuma Rajio with the Forbidden Hentai Rajio
(@AkumaRajio) reported
@monke_become @KNubaya Can I go there by blowing myself up in a telstra centre because my internet cut out again?
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James O'Brien 🏳️🌈
(@jcjobau) reported
@pblake @Telstra I had a problem last year and waited weeks and weeks for online help. In the end, I went into the Telstra shop and my problem was solved in 5 minutes. Not much help, I know, if the shop has burned down. But makes the point that face-to-face contact is still needed.
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Geoff Crane
(@GCrane1982) reported
@Telstra How do existing Kayo customer apply this discount and is there any offer for the Kayo Premium subscription?
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Michael Wignall
(@MWignallANZ) reported
@NBN_Australia Hey NBN - thanks again for reaching out. @telstra have not been able to help. Sadly, they haven't given me a ticket - they did though put a stabilisation on the line, slowing us to 6mb! Lack of comms from the teams in the tech dept is non-existent. The social team do try try but
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JarrodWeir
(@JarrodWeir) reported
@Telstra So turns out nothing can be done in 6 hours!!!!! Offshore call centres, that have limited ability to do anything that is not on there script is not customer service! I said three weeks ago that if this connection could not be done promptly to let me know and I would go elsewhere
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Will Glass🇦🇺
(@WillGlass17) reported
@Joel_0437 @Telstra It heavily depends on house, if you switched to say Optus it'll more than likely be just as ****
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Al Crystal 🇦🇺🏳️🌈🇬🇷
(@barefootbloke) reported
@PMBarraclough @Telstra If you're an existing Telstra customer they will not conduct a credit check. It's only for new customers.
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Patrick
(@pblake) reported
@jcjobau @Telstra Understand the shop owner was pretty devestated and not in much of a position to help 😣
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Jonny Allen
(@therealjonnya) reported
2 weeks to fix a fault when they agree that a replacement modem should have been ordered on the first call... that's @Telstra for you.