Telstra

Telstra Outage Report in Chewton, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Chewton, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Chewton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Chewton, Mount Alexander, State of Victoria 09/07/2024 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (%)

    TV (%)

Community Discussion

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Telstra Issues Reports Near Chewton, State of Victoria

Latest outage, problems and issue reports in Chewton and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • AnimusSpirits Animus Distillery (@AnimusSpirits) reported from Kyneton, State of Victoria

    @Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • AnimusSpirits Animus Distillery (@AnimusSpirits) reported from Kyneton, State of Victoria

    @Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • trotsracing Mike Denny (@trotsracing) reported

    @SarahHarris @Telstra Probably because they don't care. We've had nothing but problems with them.

  • LadyLynnMaree Lynn Maree 🌸 (@LadyLynnMaree) reported

    @SarahHarris @Telstra I have been a faithful customer with Teltra for 32 years. Tried to navigate communications with them during lockdown. Through complete frustration and lack of support I have now changed providers.

  • illiards illiards (@illiards) reported

    @Telstra ...and no, it is not a listed outage

  • Cbarresi1 Cameron B (@Cbarresi1) reported

    @Telstra Understand it’s not your fault Tori but it’s hard to see if there’s an outage when there’s no towers out this way.

  • BiancaJaydee Bianca (@BiancaJaydee) reported

    @SarahHarris @Telstra Totally agree! And you can’t even get someone on the phone to help. I had to go into a store. Poor form @Telstra

  • samedmon2591 Samantha Edmonds - Ageing with Pride (@samedmon2591) reported

    @Telstra @Telstra I have been on your App for 34 hours now trying to get a resolution to my issue. This is ridiculous.

  • nomadiclucie Lucie Krahulcova (@nomadiclucie) reported

    @Telstra No thank you, I've been down the customer service rabbit hole 3 times already to no avail. I don't need to hear that "someone from the escalation team will be in touch in X business days" again 🙏

  • tricia_echo Tricia Waters (@tricia_echo) reported

    @Telstra auto recharge selected and payment is in pending on the credit card, however the service has now expired as Telstra has stupid plans for 28 days but auto recharge monthly. So now what? Do we lose the gb in data bank cause Telstra can’t auto recharge on a prepaid phone?

  • bollycise Racheal Leigh (@bollycise) reported

    So how much longer will this outage for email be @Telstra? Not that you've acknowledged it online anywhere 😠

  • bollycise Racheal Leigh (@bollycise) reported

    @Telstra They were never asked or told to cancel ANY email services!!!