Telstra Outage Report in Chewton, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Chewton, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Chewton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Chewton, State of Victoria
Latest outage, problems and issue reports in Chewton and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alun Probert
(@govcomgroup) reported
Got the email of the Head of Customer Service at @Telstra. On holiday till the middle of next month. No alternative person to contact.
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Erk
(@19860512Yeah) reported
@LyndaFrench19 @PRGuy17 @azahynes Reminds me of when I have an online chat to Telstra customer support. I always wonder whether I’m talking to a bot or a real person. Every sentence they write leaves me 😳.
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Alun Probert
(@govcomgroup) reported
Last word on @Telstra. Problem still not fixed, or even addressed. But just got sent an automatic message asking me to rate the quality service I had received. The scale was only 1-5. Minus scores not allowed. #backtowork
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Andrew Birmingham
(@BirminghamAg) reported
@Telstra It’s basically unusable at night. And during the day hotspotting my Optus account gives me faster reliable service
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pippa
(@parsleyfern) reported
@ABCRural Andamooka, SA residents left without phone signal or mobile internet since late Tuesday night January 25. This small, isolated town only gets Telstra service. Getting conflicting information on what the issue is. Unclear on whether emergency services can be called.
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Col Smith
(@Dangerman_2) reported
In a switch from the fake @NBN_Australia and @Telstra scammer calls today's call was (not) from @amazon Prime saying my monthly fee was going to $39.99 and if I wanted to cancel a $29.99 cancellation would be made. I can see how vulnerable people fall for these scams.
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Demons
(@Demons_Wow) reported
@telstra internet seems to be down in Pimpama Queensland, we just had a massive storm so that could be the cause but any updates would be great thank you.
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Diamond 2 dome fighter
(@averygrumpyjec1) reported
@Telstra how about you... give me the internet i paid for and then spend my money on useless ****
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Onno Benschop
(@owh) reported
@Telstra No, I think that it was real and that's the problem. Your outbound call system of authentication is not compatible with 2022.
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pippa
(@parsleyfern) reported
Telstra allegedly sent someone to fix the issue on Saturday Jan 29. And it was reset. This appears to be accurate as we got service for about half of that day. But it failed again and has been down since. Apart from one 20 min period.