Telstra

Telstra Outage in Chewton, Mount Alexander, State of Victoria

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Chewton, State of Victoria

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Chewton and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Chewton, Mount Alexander, State of Victoria 12/01/2021 17:25

December 01: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.48% Internet
  • Phone 20.63% Phone
  • Wi-fi 9.97% Wi-fi
  • E-mail 6.27% E-mail
  • Total Blackout 2.33% Total Blackout
  • TV 2.31% TV

Telstra Outage Map Near Chewton, Mount Alexander, State of Victoria

The most recent outage reports and issues originated from Drummond.

AustraliaDrummond Internet
AustraliaCastlemaine Internet
AustraliaWelshmans Reef Phone
AustraliaCampbells Creek E-mail
AustraliaChewton E-mail
AustraliaKyneton Internet

Telstra in Chewton, State of Victoria Comments

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Telstra Issues Reports Near Chewton, State of Victoria

Latest outage, problems and issue reports in Chewton and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • AnimusSpirits Animus Distillery (@AnimusSpirits) reported from Kyneton, State of Victoria

    @Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.

  • AnimusSpirits Animus Distillery (@AnimusSpirits) reported from Kyneton, State of Victoria

    @Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @KateEmerson88 If they are working on upkeep then it’s really bad. Telstra have a policy of no upkeep - waiting on new tech to fix these things. I’ve been told this by multiple Telstra techs.

  • ppstuu Oppstuu (@ppstuu) reported

    @VodafoneAU How stupid? Already one week now, our family all use Vodafone network. We had to buy Telstra plan just for back up. We r getting angry now. Not any signal at all. Who gonna pay the Telstra bill?

  • harry_zuma Harry Zuma (@harry_zuma) reported

    @abcnews And the fiscal geniuses paid Telstra billions for the old copper network.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported

    @Telstra I opened the link in a different browser I never used for Telstra sites and got the same 500 error.

  • leanne1cutler Leanne Cutler (@leanne1cutler) reported

    @Telstra No because we are busy trying yo run a business. We only discover extent of issue at 6pm last night. Can you please expedite this and stop the ref number from being closed off.

  • gtod g (@gtod) reported

    @Telstra my iPhone 4G signal and my 5G on my iPad have both crashed and I’m home where it normally works with no issues, right now, nothing on internet is loading. Is there a known crash in Northern Sydney? (I’m using my Vodafone wifi right now and that’s working fine)

  • KrisAllert Kris' World (@KrisAllert) reported

    @Telstra OK Ash. No I have not lodged a complaint. As I mentioned in the thread. I travel extensively throughout the Central Wheatbelt region of WA daily. The black spots and poor coverage are extensive, and at least anecdotally, have become worse.

  • KrisAllert Kris' World (@KrisAllert) reported

    @Telstra I'd have a better chance of Mark McGowan inviting me to his private box at Optus Stadium for the 2022 Ashes series than I would of a bot fixing the mobile service in regional WA.

  • KrisAllert Kris' World (@KrisAllert) reported

    @farms_sanderson @Telstra It has gotten worse over the last 12mths in the central wheatbelt. We pay to have the best quality handsets, pay a premium over other providers for "better coverage." We shouldn't have to use Cel-Fi to get usable service.

  • kurrliii kurliikane🎄 (@kurrliii) reported

    @Telstra @BlakeJennoLive willow you are a saviour, please help i cant bare my streamer not being able to stream