Telstra

Telstra Outage in Chewton, Mount Alexander, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Chewton, State of Victoria

Telstra Outage Chart in Chewton, Mount Alexander, State of Victoria 05/12/2021 23:40

May 12: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.80% Internet
  • Phone 25.28% Phone
  • Wi-fi 8.64% Wi-fi
  • E-mail 5.28% E-mail
  • Total Blackout 2.56% Total Blackout
  • TV 1.44% TV

Telstra in Chewton, State of Victoria Comments

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Telstra Issues Reports Near Chewton, State of Victoria

Latest outage, problems and issue reports in Chewton and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • AnimusSpirits Animus Distillery (@AnimusSpirits) reported from Kyneton, State of Victoria

    @Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.

  • AnimusSpirits Animus Distillery (@AnimusSpirits) reported from Kyneton, State of Victoria

    @Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • meeganwilliams Meegan Williams (@meeganwilliams) reported

    @Telstra your customer service people overseas need to understand a decimal point location is very important.

  • BenSonicz Benodamus (@BenSonicz) reported

    @nivek1965 Nuh ya have to sign up to Kayo now to watch it. Even if you are a telstra customer

  • Dr_Opbear Dr Oppe-Berr 🎪 (@Dr_Opbear) reported

    @Telstra The light on the front is always blue. Plugged or unplugged. But when I have the Wifi on my device, no pages are opening. I spoke with my building manager. Not his first complaint. The infrastructure is rubbish.

  • Se77Evans Simon Evans (@Se77Evans) reported

    @anne_idril Greed. Franchise stores targeting easy targets thinking there'll be no repercussions. Thankfully Telstra have taken over those stores again but it should never have gone this far for this long.

  • aussiebhaiya Tapan Amin🇦🇺🇮🇳 (@aussiebhaiya) reported

    @Telstra you got mobile issues in heatherton vic 3202 no internet on mobile phones .! 88 corporate drive Heatherton vic 3202.!

  • Dr_Opbear Dr Oppe-Berr 🎪 (@Dr_Opbear) reported

    @Telstra It's red. Can't be moved. I'm only 2km from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

  • Dr_Opbear Dr Oppe-Berr 🎪 (@Dr_Opbear) reported

    @Telstra It's red. Can't be moved. I'm 2mins from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

  • awox_actual Awox (@awox_actual) reported

    @Telstra the Capertee tower is down again.

  • pftravers77 BOZ I'm balanced (@pftravers77) reported

    Telstra fined $50 million over unconscionable treatment of Indigenous phone plan customers --and justifiably so What an insidious Communication Company,Needs constant investigation by the ACCC.Their contracts are full of hidden traps and their replies to a complaint is negligible

  • flabbergutsted paul donnelly (@flabbergutsted) reported

    Wow! @Telstra fined $50m for inconsiderate treatment of indigenous people. Sounds lie another #MurdochGutterMedia attack on his opposition, with a little help from his friends. Meanwhile Murdoch treats all customers with inconsideration every day.