Telstra Outage Report in Clarence Town, Dungog, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Clarence Town, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Clarence Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Clarence Town, State of New South Wales
Latest outage, problems and issue reports in Clarence Town and nearby locations:
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The Hon. Bob Baldwin
(@bobbaldwinmp) reported
from
Maitland, State of New South Wales
Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Sir Craig Diebert
(@eldieberto) reported
from
Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Gissara
(@AGissara) reported
How does a company as big as @Telstra not have a call centre you can ring? Especially when the message service they force you down is not an instant service, been waiting for hours and heard nothing. Pathetic
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Nicky Williamson 🌏✈️🌏✈️🌏
(@NickyWill100) reported
Hey @andy_penn, the @telstra messenger service you are using for small business because no one will take calls now, they can't see the conversations by previous agents which are masked. I've spent 5 hours over 2 days trying to correct a mistake made by someone in a Telstra shop.
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Ricky🏄🏼♂️
(@galumay) reported
@GrogsGamut @Telstra Its very odd, nearly every other company has improved their online & phone support, using a variety of approaches, since Covid hit. @Telstra is the only one I know of that simply abandoned their customers once Covid hit. Hard to believe they found a way to do more damage to brand
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Jamesy
(@JamesyR1) reported
@Telstra so lodged my case with the Telco Ombudsman as warned for four months now. Disgraceful treatment and the damage to our family is irreversable. I will post up what Telstra did (and did not do) and contact @ACurrentAffair9
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Candour
(@Candour100) reported
@AGissara @Telstra They will have an Australian call centre within 18 months. The service currently is hopeless
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Damien E
(@dexswans) reported
@GrogsGamut @Telstra It is disturbing how ordinary the service is at Telstra now. I moved mid pandemic and went through all types of horrors to get basics done.
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MDmelb
(@DmelbM) reported
@GrogsGamut @Telstra Yes @Telstra that's why I took my business elsewhere. We were in lockdown and you couldn't even provide the most basic customer service 😠
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Nicky Williamson 🌏✈️🌏✈️🌏
(@NickyWill100) reported
from
Sydney, State of New South Wales
@Telstra I will wait until tomorrow I can’t spend any more time on this today. I am completely ground down by months of Telstra miscommunication and misinformation from different parts of the organisation.
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The Secret Life Of Walter Matty
(@secret_matty) reported
@Telstra I'll be exploring options to leave Telstra and switch to a provider more interested in customer service rather than sales through deceit.
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Sarah Thomas
(@SarahTtheWriter) reported
We also had the discovery that she had been missold a previous @Telstra plan where she had been overpaying $15 a month for an internet service she didn't know she had and does not use - next stop @TelcoOmbudsman on this one. 3/6