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Telstra

Telstra Outage Report in Clarence Town, Dungog, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Clarence Town, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Clarence Town, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AltoCarol
    Caz (@AltoCarol) reported

    I've now spent about 1 1/2 hours online trying to get a simple question answered by @Telstra . Can't ring as no one is answering. The message centre staff seem unable to comprehend simple queries. Utterly appalling service.

  • corymedia
    Cory (@corymedia) reported from Geelong, Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • JuliaIrwinator
    Julia the Irwinator (@JuliaIrwinator) reported

    Anyone else had poor customer service or lack of it from @Telstra ? Seems they no longer take calls to resolve issues @Raf_Epstein

  • Brett35887692
    Brett Edward (Ned) (@Brett35887692) reported

    @Telstra Instead of price matching phones, Telstra should price match other network providers

  • zbucket2
    zbucket (@zbucket2) reported

    @Telstra aged kids, no access to NBN, terrible download speeds, even with $1200 of external antenna i had to pay for. Why don't you have an exemption for people like us?

  • SeanSuileabhain
    S. Sullivan (@SeanSuileabhain) reported

    @LanglyRichard @HankMeyerNAPP @Telstra Can we all just bring back humans dealing with humans? Sincerely, a human tired of robotic phone crap.

  • NeiszWulf
    Neisz Lone Wulf (@NeiszWulf) reported

    As soon as I can I'm going to Telstra because @Optus customer service is the worst. Even got told I'm a liar by their consultant Steven. I am beyond frustrated.

  • KarenHaller
    Karen Haller (@KarenHaller) reported

    Dear @Telstra why is it that we are on the 'Do not call' list and yet multiple times a day we are being called from the Telstra technical department about a service we do not have. This is bordering on harassment.

  • monkeylogicwa
    Jeff Healy (@monkeylogicwa) reported

    @telstra I try so hard not to get frustrated, but your view of customer service is really terrible, you make it so hard to get in contact....

  • mylestdeering
    Myles Deering (@mylestdeering) reported

    @Telstra nbn internet down in Camberwell 3124. Upstream light blinking on nbn box. No online light. Wireless router has poor signal.