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Telstra

Telstra Outage Report in Drouin, Baw Baw, Victoria

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Drouin, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Drouin, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Drouin, Victoria

Latest outage, problems and issue reports in Drouin and nearby locations:

  • CarlGorka
    Carl Gorka (@CarlGorka) reported from Drouin, Victoria

    @D_Melissa2 @Telstra @NBN_Australia Yes, people on Warragul fb site saying nbn down. I'm ok in Drouin

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stickdoggg
    sticky (@stickdoggg) reported

    @Telstra the “common” issue here is that every single time the wind blows, it rains a little too hard, or the sun is a little too hot my net just turns off with no reason as to why. this has been happening for years and it’s been “fixed” several times.

  • bbc6502
    David (@bbc6502) reported

    @Telstra @Telstra replied, thanks for being a loyal customer since 2012 but you can’t have a smart modem. I asked is there any way I can get a smart modem to avoid having no home phone and internet when the fibre goes out. They said no, sorry there is no way you can have one. 2/2

  • Turner_JasonC
    Jason Turner (@Turner_JasonC) reported

    Checking to see if there are any @Telstra service outages, especially webmail.

  • jrgibson1
    😷 (@jrgibson1) reported

    @Lachy @Telstra Yup, completely agree mate. I’ve even spoken to the store and they’re like “Yeah, they know but there’s nothing they can do” it’s beyond embarrassing as their technical support will only investigate during the week — when it works without a hiccup.

  • sharppicture
    Pictures Sharp (@sharppicture) reported

    @Telstra Hello @Telstra just wondering if you're going to respond to the perfectly reasonable question I asked 2 days ago? You're usually quick to respond so it seems odd. Perhaps if you're unwilling to answer questions on the subject you should stop promoting it via your mobile network?

  • knitsoutloud
    Wil Villareal (@knitsoutloud) reported

    @Telstra Is there anything you can do to expedite the restoration of the service? A week without internet access is difficult for those still working from home.

  • Lachy
    Lachlan Hunt (@Lachy) reported

    @Telstra Been on the phone with Telstra Support about this for weeks. I just asked them point blank if they even sent someone out into the field with a phone to test the experience for themselves. They told me NO! Only remote diagnostics. Get your act together Telstra. Stop making excuses

  • knitsoutloud
    Wil Villareal (@knitsoutloud) reported

    Hey @Telstra, how come it takes a week to fix an outage with my broadband? I'm on Bigpond Velocity.

  • Tymek84
    Tymek (@Tymek84) reported

    @Telstra Hi team He constantly comes and goes. While it was better this morning I constantly have issues with reception in the cbd. Not anywhere else fortunately but unfortunately where I work.

  • Lachy
    Lachlan Hunt (@Lachy) reported

    @Telstra I already know your systems show no current disruptions. Your systems are wrong. Send someone to Westfield, Miranda on the weekend with some phones to experience this for themselves. Stop making excuses. Go and diagnose and fix the ******* issue already.