Telstra Outage Report in Drummond, Hepburn, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Drummond, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Drummond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Drummond, State of Victoria
Latest outage, problems and issue reports in Drummond and nearby locations:
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra There is no ‘Accounts & billing’ selection available on the drop-down menu. So not much use. Thanks for trying though.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alan 🇦🇺
(@alansattler74) reported
@Telstra I’ve told you There is no problems in your area There plainly is So fix it I have 10 services with Telstra why because Telstra is all we have in the Bush Can’t even get NBN
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Matt
(@thethorpstar) reported
@Telstra Good afternoon @Telstra @andy_penn . Just wondering how long should I wait for a call back regarding a service (or lack thereof) complaint. The complaint was made 8 days ago and I’ve had several of your consultants tell me it will be ASAP. Are there that many complaints to sort?
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Alan 🇦🇺
(@alansattler74) reported
@Telstra Now I’m just gunna laugh Got all that CellFi in the house with the Telstra recommended antenna One in my Ute One in my truck Because Telstra are too incompetent to get their service sorted
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Sharon Livingstone
(@SharLivingstone) reported
Hey @Telstra why are we forced to use the MyTelstra app for support when staff have been instructed not to act on requests for support? The complaint I made on 18 May was never acted on despite daily contacts via the app. Even after I had a case number - no action was initiated.
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.
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anna sublet
(@subbie) reported
@Martyfields @FatherBob Ha! Had approx seven hours on phone to Telstra on Friday, simply to cancel a landline where no-one even lives! Still has not been done, but they managed to disconnect the WRONG landline, which we can apparently never have again. Unbelievable. Good luck learning Chinese.
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barecravings
(@barecravings) reported
@Telstra Your staff are unhelpful and rude. This is not the first time and after 30 years im tired of being treated like an idiot. I have placed a complaint and will be switching as soon as i can.
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
@Telstra I don't have the app as I'm a belong customer, it's irrelevant you have been contracted to fix this tower and you have failed, you report it
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Robert Hudson
(@manaz_d) reported
@davidcrisp666 @Telstra Wow. Just wow. You'd think customer service was hard or something...
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Mags
(@magthered) reported
How long does it take to fix that useless NBN? @Telstra been out “fixing” it for past 4 days.. So over it.. Happens too often in the STH East.. Bet we don’t get compensated for the missed days on our bills hey? #scabs #hurryup