Telstra Outage Report in Drummond, Hepburn, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Drummond, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Drummond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telstra
Telstra is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Drummond, State of Victoria
Latest outage, problems and issue reports in Drummond and nearby locations:
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra Understood. However, as @telstra disconnected our service instead of our vacating neighbours, I would hope they could assist in rectifying the issue and reconnecting us.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@djshaneday @Telstra Ordinarily no but knew wouldn’t be able 2 pay next bill on date, @telstra advise no ‘top-ups’ b4 them issuing bill so DD next option. Dutifully signed up, due date came, no debit at midnight, rang, told their fault, I had paid up, but ‘fined’ $15. Never,ever DD w @telstra peeps!
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Animus Distillery
(@AnimusSpirits) reported
from
Kyneton, State of Victoria
@Telstra We have tried. @Telstra referred us to our provider, TPG, who in turn have referred us to the NBN. It’s been 5 days as we still have no service.
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Brad Hooper
(@bradhooperarch) reported
from
Woodend, State of Victoria
@Telstra Thanks Tanasha, advised that I pay next bill incl the $15 fine & then seek a reimbursement. That is not acceptable & I refuse to waste further time over a @telstra error. The fine should not be charged in the first place - I alerted #Telstra to the issue!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MenaceOG
(@MenaceOG_) reported
@SpiceyAU @Jestxh_ Been with Telstra and had the same speed for 2 years jester, then I switched to pentanet, had no issues for the first couple months then high ping and random packet loss from 5-30pm- 11pm, I switched to Aussie broadband and haven't had a problem since, get on it bro
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Given that they had the bsb and account they didn’t need me to tell them the bank for an electronic transfer. Just more stalling tactics, and where customer service is an oxymoron.
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Blizzy
(@BlizzySSB) reported
Telstra has had an outage in our area since the 30th of December and the fix keeps getting delayed and I think I'm actually about to lose my ****
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Anjan Madan Majumdar
(@anjanmj) reported
@Telstra I know .... But they are also not able to help much. I am not sure what is the escalation process ..
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Hugh Jim Bissel
(@HughJimBissel) reported
The technician was organised by @Telstra so I’m not sure what the hell is going on and when I can expect a resolution?
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Henry Walshaw
(@om_henners) reported
@Telstra Has there been a leak of client details recently? I'm getting a lot of spam calls claiming that you're going to "shut down my account"...
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Terrence Jarrad
(@hailtonothing) reported
@jasonimms Telstra were doing them as a monthly payment that includes gamepass, but I think you need to be a customer of theirs already. If I was, that's how I would have done it.
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Charlie-Helen Robinson
(@charlierobinson) reported
@dontcallmekatie @Optus ***, if its like Telstra , its the public relations channel... not technical customer service. It sometimes works more in your favour. Especially if you have a good following like you do
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Leonie
(@propinqua) reported
Hey @Telstra , I’m told our home internet won’t be restored until the 25th January. I was also told extra data would be added to my iPad but that hasn’t happened. Can you help?
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Zakir Hussain
(@aboutknowhere) reported
@NBN_Australia since morning 9AM broadband Internet is down at Liverpool post code 2168. The only status update i can see from Telstra, Optus and NBN page is “under investigation”.. Bit more explanation with ETR is much appreciated. Can’t work from home without Internet.