Telstra

Telstra Outage Report in Duckenfield, Maitland Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duckenfield, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duckenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duckenfield, Maitland Municipality, State of New South Wales 12/26/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Duckenfield, State of New South Wales

Latest outage, problems and issue reports in Duckenfield and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • florenceverona Marni (@florenceverona) reported

    Just a warning and heads up to consumers...telstra and racv have ad campaigns at the moment. You can see where their money is being spent and trust me, it's not being spent on customer service. #donttrustthem #packofliars

  • Peter217945 magpie (@Peter217945) reported

    @Telstra PayPal not working now on Android Phone since Update. Tried 7 times today. Charged the Refund. No problems until today.

  • pasavito Tony West (@pasavito) reported

    Lol @Telstra your technical department is certainly calling a lot this week. Question; can you tell in the network where a call is originating vs what callerID it is presenting? If a call says it’s from Adelaide yet is coming from offshore, just drop it at the network level?!

  • untitledgusgame Angus Gibbins 📷 (@untitledgusgame) reported

    @DustyPee When I used to have to call clients, if I ever got one that had those stupid Telstra voice to txt voicemails that has a 10 second limit, I'd deliberately time my message so the last half of my number would get cut off.

  • AuPacker PackerAU 🌸 💙💛🌻🇺🇦 (@AuPacker) reported

    I am so sick and tired of these idiots calling from the sub continent on behalf of the “teknikal department of Telstra” they never give up @Telstra . I gave him an earful. @acmadotgov needs to take action against scammers. #scammers #telstra

  • d3n0tz d3n0tz (@d3n0tz) reported

    @pccasegear We only can use Telstra Velocity fibre here... 100Mbps down 10Mbps up!!!

  • mythor Matthew Sharpe 🍪 (@mythor) reported

    Telstra took away my lovely prepaid mobile plan (booo) so I've left them for Woolworths (slightly less boo) on an esim. Esims are magic. Never going back to a physical sim. All done online in under an hour. Kept same number. Perfect.

  • csainty Chris Sainty (@csainty) reported

    @Telstra You did not. Your systems want an in-person credit check at a Telstra store. To sell me something that isn't on credit. You even stopped Good Guys from selling it to me, in person. Just comically bad customer service.

  • Peter217945 magpie (@Peter217945) reported

    @Telstra Not yet. I prefer by PayPal for Security. It's not had this problem before. Thanks Lisa.

  • MrZodiac011 Zodiac011 (@MrZodiac011) reported

    @pccasegear Might I add, this will probably never be upgraded, and Telstra don't care at all, neither does the government. It gets to the point to have standard internet you just gotta move house