Telstra

Telstra Outage Report in Duckenfield, Maitland Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duckenfield, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duckenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duckenfield, Maitland Municipality, State of New South Wales 01/23/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Duckenfield, State of New South Wales

Latest outage, problems and issue reports in Duckenfield and nearby locations:

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AuntyCaire 🕯 Claire Langdon 🕯 (@AuntyCaire) reported

    @youi_insurance has call centre employees WFH so why not @Telstra ? I need help today to fix a plan cancellation error by my local store. No apt avail till tomorrow. MyTestra app is useless. Support staff don't understand / can't help. I'm beyond frustrated. Please help me.

  • tonyvibo Tony (@tonyvibo) reported

    @BroHilderchump @zerogeewhiz My NBN keeps dropping out nearly every day, Telstra keep on doing the same when i contact them, turn the router off and on, Bend over, cough. Fooking annoying, it's a problem at their end, not at mine.

  • Ancray Andy Craig (@Ancray) reported

    @missrobinson @MelanieTait I pay 30 with woolworths pre paid. 30gb. Woworths use the telstra network, I've had no issues.

  • lucpatdro ⁶𓅓 (@lucpatdro) reported

    @telstra got a text on my phone saying there’s a current problem with the internet in my area but the website says there isn’t (internet is down)

  • glover_billie Billie Glover (@glover_billie) reported

    @Kentessential @MelanieTait Boost is on 3G & 4G Telstra network which is fine if you have older phone like iPhone6 which can't use 5G

  • nenieb Dr Jeannine Baker (@nenieb) reported

    @MelanieTait We switched to Boost - owned by Telstra & uses whole Telstra network, but cheaper than Telstra plans. I pay $30 p/m for 20gb data. And no contract. Vodafone & Optus were terrible where I live (south coast NSW).

  • DavidJay_AU David Jay (@DavidJay_AU) reported

    @RachaelHasIdeas @MelanieTait There are differences with the network coverage footprint, speed (including no 5G) with Belong and the other Telstra MNVOs. But most people would not notice the difference. Boost is another good option it's a type of partnership with Telstra & has better coverage than the others

  • chickarella69 Cheryl-Anne Kelley (@chickarella69) reported

    @Telstra are hopeless. They hold Aussies at ransom being the owners of the "lines" and giving crap services to our nation. Pull your socks up #telstra a phone is a necessity in the country when older and ill health

  • shannylm Shannon McKeogh (@shannylm) reported

    @MelanieTait Have a look at Mate - I think I pay like $30 a month for unlimited calls/texts and lots of data. It runs through Telstra network. I got a good deal as also use them for NBN.

  • alfaspider La DolceVita (@alfaspider) reported

    @MelanieTait Mel switch to ALDI mobile. They use the Telstra network. Check online plan best suits you. Constantly voted best provider