Telstra

Telstra Outage Report in Duckenfield, Maitland Municipality, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Duckenfield, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duckenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Duckenfield, Maitland Municipality, State of New South Wales 01/10/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Duckenfield, State of New South Wales

Latest outage, problems and issue reports in Duckenfield and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueWolf1315 BlueWolf1315 (@BlueWolf1315) reported

    Hey @Optus we recently change our wifi over to yous from Telstra and when we got the wifi modem and started it up the wifi speed is slow i cant even play games on it ive updated the wifi box i have also restarted it by the way the wifi box is a Huawei router

  • dareyoutodie GetFarmed - Mitch (@dareyoutodie) reported

    @Telstra All sorted now. I've had over 8 restrictions in 12 months, whether that's my fault or Telstra's bad Scheme design around Service restriction, is to be determined -

  • revolios revolio (@revolios) reported

    @Vollyaholic @essendonfc AFL app only shows replay. Telstra jumped out weeks ago. Fox & Kayo only legal options - never! Clubs should show live for their paying members.

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra Actually there are widespread issues in my area if you look at the number of unplanned outages and network updates over the past few weeks. And your troubleshooting doesn't cover the NBN modem dropping it's connection, this is not a home network issue. Try harder

  • craig_gregory1 Craig Gregory (@craig_gregory1) reported

    How many @Telstra support technicians does it take to fix your NBN internet & phone lines? Despite multiple attempts, Zero it seems. Come on Telstra pick up your service & help your clients!!

  • blue_spinach Blue Spinach (@blue_spinach) reported

    @Telstra Constant failures with modem delivery and then appointment re-schedules. Cannot get answers or anyone to assist. In an email trail with 10+ recipients and still no help.

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra There's already been a tech out to confirm my home network is not the issue. Your troubleshooting tools don't diagnose NBN line faults, so it's a redundant exercise. Or are saying it's Telstra's official position on the matter, that the router affects the NBN modem?

  • bd82ss hairylegs (@bd82ss) reported

    @AFLcomau @Telstra sucks kayo sucks. I want my live pass back!!

  • blue_spinach Blue Spinach (@blue_spinach) reported

    @andy_penn what does a small business do to get service at Telstra. 25 years of loyalty and I am appalled by the lack of service and response.