Telstra Outage Report in Duckenfield, Maitland Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Duckenfield, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duckenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Duckenfield, Maitland Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle |
Internet | |
| Maitland |
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| Newcastle |
Internet | |
| Newcastle |
Phone | |
| Newcastle |
Internet | |
| Newcastle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Duckenfield, State of New South Wales
Latest outage, problems and issue reports in Duckenfield and nearby locations:
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Greg McKenna
(@gregorymckenna) reported
from
Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Tony Brown
(@tony4newcastle) reported
from
Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Njubi Ng’ang’a 🇰🇪
(@njubi_eric) reported
from
Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Lenny
(@fat_lenny) reported
from
Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Brogan - Firewire Digital
(@firewiredigital) reported
from
Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Peta Tehan
(@DrTehan) reported
from
Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Fredy Fairy Trapper
(@fairy_trappers) reported
@NewKeithM @BrentHodgson Yea, we sold Telstra, that our forefathers took decades to build up, to establish a fund that would be able to buy other stuff that our forefathers have built. All to help balance a budget or two. Genius plan strongly supported by Merchant Banks👍
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TheRoadknight
(@RoadknightThe) reported
@Batmanwinskedo1 No idea what that means, but it's now in the hands of the Ombudsman. Telstra has now said they will do nothing to fix the problem. Sorry, the 'issssue'.
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Todd
(@alivateRocket) reported
@Telstra @Telstra It has worked in the past for me (not recently though). I notice that failing link does work if I switch away from the Telstra Air connection. It would seem that TAPI subdomain isn't included within the Telstra Air pre-authenticated network firewall rules.
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🔮🧑🎓Julie HQ31
(@headquarters31) reported
@tofar1 @Telstra Telstra are the pits! Nothing but issues. Even had an Ombudsman investigate and fix twice on different priorities and I’m not isolated
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MeganLock
(@meganlock24) reported
@Telstra went online to report a fallen overhead cable near my house. Had to ring because it's on the ground and you want to "address the problem in a timely manner" (according to your website). Proceeded to wait on hold for 10 mins before giving up
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Todd
(@alivateRocket) reported
@Telstra Please escalate this. There is an error "Connection Refused". Your TAPI server isn't included in the pre-authenticated firewall rules. Your network engineer will need to fix this.
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Kerrie B
(@wheels002) reported
@Telstra It’s a complaint following a call I received at 21:20 hrs last night. I really don’t want to speak to anyone based in one of your overseas call centres. I’m still upset from last night.
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TheRoadknight
(@RoadknightThe) reported
Update on the on-going battle with Telstra: I have just received a call from my 'Case Manager' who tells me that Telstra is 'unwilling to upgrade the service at this time to deliver the download speeds it promises and advertises'. I will now re-contact the Ombudsman /2
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Todd
(@alivateRocket) reported
@Telstra Aka, use my Telstra Mobile app, and start again from scratch. So I cannot keep using my laptop, and I have to type on a tiny mobile keyboard. Typing out all the details of the problem.
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Simon Copland
(@SimonCopland) reported
Just got a call from a representative from "Telstra" wanting to talk about our Internet connection. When I said that we are not with Telstra they said that Telstra is the 'mother service' that provides the connection, while all other providers are just billing services.