Telstra Outage Report in Duckenfield, Maitland Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Duckenfield, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Duckenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
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Telstra Issues Reports Near Duckenfield, State of New South Wales
Latest outage, problems and issue reports in Duckenfield and nearby locations:
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Brogan - Firewire Digital
(@firewiredigital) reported
from
Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Njubi Ng’ang’a 🇰🇪
(@njubi_eric) reported
from
Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Tony Brown
(@tony4newcastle) reported
from
Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@TullyandMishka) reported
Is the mobile phone network impacted by the storms in the Yarra Valley @Telstra ? Cannot get through to multiple family members out there. @abcmelbourne
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Krissy Baker
(@Louis_Stripesxx) reported
@Telstra having problems with my 4G? Do, we know when this will be fixed? Thanks.
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Ozzy 🌏🐝🐺🇵🇸
(@ozzy_citizen) reported
Lately when ever I spoke with a Teslstra customer service straight immediately I get malicious txt messages that has malicious links on it . I am just wondering if @Telstra is aware of it ? And I dont recommend for any 1 to click on those links #Australia
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Alexander G
(@BtcAlexander) reported
@Scamwatch_gov got a robot call from 0498 063 704 saying they are @Telstra and my service will be disconnected in 24h unless I press 1 to talk with a technician. I am not with #telstra I have blocked the number already. I pressed one to waste their time but didn’t work. Ta
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AnAussieChef
(@AnAussieChef) reported
@Telstra Tried both but it's still timing out with a 504 error,I am trying to troubleshoot an issue with my mobile service,my wife in the US can receive my sms but I do not receive her replies ,been ongoing for 2 days..
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Josh
(@curmz26) reported
@captincool @Telstra Agreed! I pay $145 a month and can't even get any service! 5g is poor and notifications come through half hour late.... telstta just try to blame it as a phone issue.
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Jethro Heller
(@JethroHeller) reported
@Optus nothing more frustrating than sitting waiting for service in a store for 20 mins now, and not one of the 3 staff have even acknowledged my presence. I'll wait 5 more mins then go to Telstra.
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Matt French
(@Matt_french24) reported
@NBN_Australia could you please advise how a customer can make a complaint about a technician not showing up for an appointment without notifying? Neither Telstra nor #nbnco customer service can provide any assurance that said technicians face any repercussions
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Nighlah
(@Nighlah_) reported
@Telstra It works intermittently, and slower than 4g when it does unfortunately. I'm guessing the network is just ridiculously congested
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ᴮᴱLIV⁷
(@TaesMahBae) reported
@hpekoo Omg telstra better get its **** together, we don't want a repeat of last year 😭😭😭