Telstra outages and service status in East Ballina, New South Wales

Problems in the last 24 hours in East Ballina, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in East Ballina, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near East Ballina, New South Wales

Latest outage, problems and issue reports in East Ballina and nearby locations:

• 
  Ray Wilton (@raywilton4) reported 8 minutes ago from Lennox Head, New South Wales

  @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

• 
  James Whitaker (@JamesWhitaker78) reported 37 minutes ago from Bangalow, New South Wales

  @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morialta Muse (@MorialtaMuse) reported 7 minutes ago

  @Telstra Hi Telstra I’ve DM’d my number please can someone call. I need to sort out my services and arrange new handsets. I’ve called twice and your phone service is impossible to speak to anyone that can actually assist!

• 
  Danny Russell (@nonshedders) reported 12 minutes ago

  @GavinTh27832124 @Telstra It was a phone number added to our account that neither of us recognised. We’ve worked it out now, thanks to the assistance of others, but the initial contact with Telstra lacked any attributes of customer service.

• 
  mitch (@MitchStrangman) reported 13 minutes ago

  yo @Telstra will Telstra plus be available today for the nhl presale? Keep getting errors

• 
  Cez (@Claire_Juranic) reported 15 minutes ago

  @Telstra I cancelled an appointment Tuesday due to a family emergency, why the hell wasn’t it cancelled?

• 
  Verraad (@VerraadAU) reported 17 minutes ago

  @neurostellaa @Telstra NEVER believe a word that comes out of Telstra's mouth. Clown show. Either way it's working now

• 
  Dikkii ❎ @dikkii@aus.social (@dikkii) reported 19 minutes ago

  Around Heidelberg and Eaglemont stations, data from the mobile signal disappears completely. I've never fully understood why, and have wondered if the hospitals are somehow to blame. Yes it's both the Telstra and Optus coverage.

• 
  Julie Vaux (@JVartndesign) reported 19 minutes ago

  Problem Telstra claims I have a suspect spam or scam message The message claims to be from a staffing agency but from a completely different city ?

• 
  x- tarah ¹⁶ (@daylightmarner) reported 19 minutes ago

  @Telstra How do I get in from NZ lol it kinda sucks :( I don’t want to wait for general sale :)

• 
  Tory Shepherd (@ToryShepherd) reported 21 minutes ago

  Telstra: We'll restore your service within 2 hours. 3 hours later: We'll restore your service within two hours. An hour later. Please wait for 2 to 4 hours. 18 hours later: Please kindly wait 24 to 48 hours. (Yes, I am posting this in case it somehow motivates @telstra)

• 
  wazza_gc (@WazzaGc) reported 21 minutes ago

  I normally support @Telstra. Business account, billed extra for paper bill, but just checked, not eligible for email bill. No comms to me on the issue. Social media team couldn't help with business account and recommended 132000. Sure. "Busier than normal", wait times 45-60 mins.