Telstra

Telstra Outage Report in East Ballina, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in East Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in East Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in East Ballina, Ballina, State of New South Wales 12/14/2025 08:30

December 14: Problems at Telstra

Telstra is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near East Ballina, State of New South Wales

Latest outage, problems and issue reports in East Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • x_justright_x x_Ashaarah_x (@x_justright_x) reported

    @Telstra just so you know, I too am pissed off. I've been happily BPaying for the last 15 years and had no issues and now you're forcing me into an auto payment or telling me to find a new provider? Some kind of bulshit. I don't agree. Just let me pay my own way FFS.

  • willo_77 Steve Williams (@willo_77) reported

    @Telstra I haven't spoken to the technical support team. The issue is with the service. Since the upgrades service has gone back to pre dial up, it's horrendous all around the north east of Victoria. @Optus customers have zero issues, only your customers are having issues

  • twocrowsdown twocrowsdown (@twocrowsdown) reported

    @Telstra Slow, repeatedly having to sign back in, keep getting error messages when I try navigating links inside the website with “please try again” or words to that effect.

  • TravGee1980 Travis (He/Him) (@TravGee1980) reported

    .@telstra apparently even though I only have 1 account with you there are 2 linked to my name and because sending a bill with a Bpay code is beneath you, I can't use your mortifyingly stupid app to pay a bill. Please advise

  • johneee_niner John James (@johneee_niner) reported

    @PhilGould15 @Telstra @NBN_Australia The internet/wifi available in other western counties makes the NBN seem like a 3rd world service

  • TizmWorld Tizm™ (@TizmWorld) reported from Melbourne, State of Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • mat2912 Mat (@mat2912) reported

    @PhilGould15 @Telstra @NBN_Australia Good luck getting help from Telstra. Change to Aussie Broadband. No dropouts and customer service is excellent

  • charleshawa Charles Wright (@charleshawa) reported from Orange, State of New South Wales

    I tried to call @Telstra just now but I get it’s down load the app. Or click on the link we just sent you. I just want to speak to a Human.

  • AusSeaSteph AusSeaSteph (@AusSeaSteph) reported

    @MarkDando4 @k_eagar @c_s_wallace Have you tried getting any sense or assistance out of a Telstra customer service operator lately, Mark? Or perhaps that should read, have you tried actually getting onto a Telstra customer service operator lately? 👎

  • iammrdom mr dom (@iammrdom) reported

    @JNGold @DaveFink_ I’m going to try and activate roaming on my Telstra mobile sim and check the costs. Thank you lots for the help!