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Telstra

Telstra Outage Report in East Ballina, Ballina, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in East Ballina, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in East Ballina, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near East Ballina, New South Wales

Latest outage, problems and issue reports in East Ballina and nearby locations:

  • JamesWhitaker78
    James Whitaker (@JamesWhitaker78) reported from Bangalow, New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • mfd253
    Mark Douglas (@mfd253) reported from Lennox Head, New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4
    Ray Wilton (@raywilton4) reported from Lennox Head, New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Cobra147218860
    Cobra1 (@Cobra147218860) reported

    @tonytardio @VicRoads Guess you’ve never tried to get service at #CommBank they are worse than #Telstra. Vic roads are Gold standard in comparison to these 2

  • Pete_Spring
    Pete Spring (@Pete_Spring) reported

    So @Telstra how’s your new profit generating initiative going? I cancel my NBN in Nov ‘20 but you have such a backlog of disconnections that I am still being billed 4 months later and your rep says “keep paying until we can arrange a credit” nice business!

  • AndreolaDaryl
    Daryl (@AndreolaDaryl) reported

    @Telstra Not sure who needs to hear this, reception is still extremely poor in Belgrave South #fixthetowers

  • PeterFRussell
    Peter Russell (@PeterFRussell) reported

    @Telstra Receiving a 502 Bad Gateway error when trying to login to My Telstra.

  • KatDruer
    TheMarketingGurl (@KatDruer) reported

    @Telstra none of your help services are working can some contact me about nbn internet not working - I just wasted an hour messaging someone who then disappeared

  • TronaldRump
    Sven Hillbillynetti (@TronaldRump) reported

    @Telstra And as i've said before - I would be in the top 1-2% of spend of your retail customers....I need a service that meets my requirements. Sorry, i'm sure i'm not the only one with this problem

  • dallaswillard
    Dallas Willard (@dallaswillard) reported

    @Telstra the mytelstra service looks to be down. Can't check data usages etc. Any ETA? Or work arounds?

  • sydsoc
    Soc H (@sydsoc) reported

    @iTnews_au Just a correction to this one“Customers who have already connected to the NBN and new customers connecting to the NBN on other technologies were unaffected by the chip shortages.”Existing hfc customers cannot change hfc providers during this supply issue. Telstra confirmed today

  • Signora_Borgia
    Lucrezia Borgia (@Signora_Borgia) reported

    @kjk0406 @Telstra Me too! Stupid message assist system they have doesn’t understand plain English it seems!

  • mtaplus2001
    mthulisi mlilo (@mtaplus2001) reported

    @Telstra After waiting for about an hour I got a rude consultant who kept saying he can not hear me and basically when I asked for his name again, he cut the phone. Very rude !