Telstra Outage Report in Five Ways, Casey, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Five Ways, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Five Ways and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Five Ways, Casey, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Mile Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Five Ways, State of Victoria
Latest outage, problems and issue reports in Five Ways and nearby locations:
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Pablo
(@pablonico85) reported
from
Melbourne, State of Victoria
@Telstra , internet down in Southbank. Do something please.
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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mrjc
(@jwilliamcarroll) reported
from
Melbourne, State of Victoria
@Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Adrian Loverso
(@fabrehair) reported
from
Melbourne, State of Victoria
@Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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Sean Callanan
(@seancallanan) reported
from
Melbourne, State of Victoria
@Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Christopher Sims
(@cjsims) reported
from
Melbourne, State of Victoria
@Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Bird
(@thetweetailer) reported
@Telstra trying to activate a SIM. Now 5 days in and still no service. Can someone help please? I have called and messaged 5 times with no outcome. This is a phone that is for work and not able to make or receive calls.
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MK
(@mpk013) reported
@Telstra It is all the time and relentless drop outs multiple times a day, modem changed line checked but still disgraceful service
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Kimbo_jSlice
(@Kimbo_jSlice) reported
@ken_killcare @Digital96859823 @ChrisMinnsMP Ken, even after Telstra was privatised, their ADSL offering was poor. But in came new players who created competition and overnight Telstra improved ADSL speeds.
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Stephen Edgar
(@netweb) reported
On the brights side, it looks like Telstra disabled SMS 2FA verification on my account in the past few days, as a few days ago I couldn't log in to my account as Telstra were sending 2FA SMS' to the disconnected service!
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Peta Best
(@PetaBest1) reported
I can’t access mygov because I can’t get Authentication code as I have no mobile service. Telstra has been out for almost 2 weeks,
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Shae
(@HopShopBop) reported
@optus And how is it your site is literally so bloated it is impossible to load when experiencing service issues. It is beyond ridiculous. Lucky I have telstra on my phone or I'd have no internet access right now. Unhappy with optus wireless internet. Boooo.
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Rhona Johnson🇺🇦
(@Johnson4Rhona) reported
@ken_killcare @Digital96859823 @ChrisMinnsMP Telstra does not provide a service, they just suck up money from customers and rort the public.
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Nigel Hay
(@hawkbs65) reported
@Telstra Are there any issues in the 4217 area? Our modem seems to be stuck in Wifi Backup Mode
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Jen Browning
(@jen_browning) reported
@BreakfastNews Could we please get adequate mobile coverage in the bush. Even with a 1000$ @Telstra booster I don’t have service between home and Dubbo a major regional hub. Lithgow to Mudgee also terrible too.
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Stephen Edgar
(@netweb) reported
> You requested to have your Post-paid service xxxx-xxx-xxx to be migrated to the new system so you can use data sharing I did not, Telstra Weribbee made this request by creating the internal complaint 32084511