Telstra

Telstra Outage Report in Five Ways, Casey, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Five Ways, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Five Ways and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Five Ways, Casey, State of Victoria 01/21/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Five Ways, Casey, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Five Ways, State of Victoria

Latest outage, problems and issue reports in Five Ways and nearby locations:

  • Hho39682157 Hho (@Hho39682157) reported from Melbourne, State of Victoria

    @elonmusk In 🇦🇺, Telstra finding network crowded problems as many went working, studying, watching from home.

  • CoryCobain CoryCobain (@CoryCobain) reported from Melbourne, State of Victoria

    @Telstra outage in Bundoora Victoria. Internet. Has been out for 4 days with no sign of a fix. It’s a long weekend. We stream everything. Fix your BS up.

  • danwrodgers Dan Rodgers (@danwrodgers) reported from Melbourne, State of Victoria

    Why now @Telstra. Says no outage in my area but my Internet will not work 😭

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @vanOnselenP The ex Telstra copper wiring was never going to be up to the job according to ex Telstra techies I have spoken to. We have waited two years and only now have we been told we are eligible to connect to NBN because the old infrastructure needed to be upgraded in our neighbourhood

  • TheSarge61 PR (@TheSarge61) reported from Melbourne, State of Victoria

    @Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @triplezerotv @ConkyOCE @Telstra Nah. Telstra block all packets marked with DiffServ/DSCP on their network.

  • psimpsonmorgan Peter Morgan (@psimpsonmorgan) reported from Melbourne, State of Victoria

    @Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.

  • Teddy88367023 Teddy (@Teddy88367023) reported from Melbourne, State of Victoria

    @Telstra just having problems with phone,my plan and applying the Telstra app. Elsternwick branch advised me that due to isolations no one can assist... WOW. The lad needed a bath.

  • abhi5148 Abhinav Gupta (@abhi5148) reported from Melbourne, State of Victoria

    @Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • Pasquale_Stella Pasquale Stella (@Pasquale_Stella) reported from Melbourne, State of Victoria

    Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX

  • nathan_bobik Nathan Bobik (@nathan_bobik) reported from Melbourne, State of Victoria

    @NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.

  • harperandblohm Harper&Blohm Cheese (@harperandblohm) reported from Melbourne, State of Victoria

    To those trying to call the shop and find your calls going to a lovely French ladies mobile we are trying to fix this issue and have been on hold with @Telstra since 9am this morning. You can text through any orders or questions to 0438 693 162

  • james_findlay James Findlay (@james_findlay) reported from Melbourne, State of Victoria

    Just got a *HUGE* bill from @Telstra for disconnecting my shit ADSL connection despite being told in-store and on the phone that there wouldn't be a charge. I'm furious and have asked them to check the phone recording. Next I'll go to the ombudsmen. FURIOUS.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium

  • tommyhare82 Tom (@tommyhare82) reported from Melbourne, State of Victoria

    @Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work

  • northlanejosh my name is josh (@northlanejosh) reported from Melbourne, State of Victoria

    ONE HOUR waiting for service from @Telstra

  • HilmyAsjad Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria

    No wifi connection. No customer services. Experiencing worst days. @Telstra wasting my phone internet data. #COVIDIOTS #COVIDー19 #telstraconnection

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Londonlucem Londonlucem (@Londonlucem) reported

    @Telstra Tell me here how a #telstra #customer can report an #nbn line damaged and falling down in neighbour’s back yard!!!

  • ulyssessylvia You are in a red room (@ulyssessylvia) reported

    @Telstra is there any way to remove the # in the network name so it just shows Telstra?

  • NeVERkNIGHTxo Jackify (@NeVERkNIGHTxo) reported

    @Telstra OH WOW WHO WOULDVE THOUGHT, YOUR UPDATING IT AGAIN TODAY. WHAT KIND OF SERVICE IS THIS !!!

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed

  • drxpzcuz drxpz (@drxpzcuz) reported

    @H1ghSKy1 @Telstra my internet has been down all day

  • ReganAU_ Regan (@ReganAU_) reported

    @H1ghSKy1 @Telstra please help

  • RotatesAU Rotates (@RotatesAU) reported

    @H1ghSKy1 @Telstra my internet has been down all day is there any chance I could get in contact with someone who could help me

  • moonscapecat ✳️Make Coercive Control a Crime (@moonscapecat) reported

    @juliettemcaleer @Telstra Aussie have been great for us. When we moved Telstra were taking nearly 8 wks just to 'send someone to connect us' I called ABB and it was done in an hour. Great cust service and been very helpful with the NBN faults we've had here the last 6 wks (not their fault) $80a mth.

  • BillVassiliou William Vassiliou (@BillVassiliou) reported

    @Telstra Have to wait on new sim card which doesn't make sense. I can still access the internet on my phone but since the earthquake, can't make or receive calls or make and receive texts. Why should I have to wait for new sim in the mail? Must be someone who can help restore via settings

  • FloreatPica3066 Ferar Unus et Idem (@FloreatPica3066) reported

    @Telstra hello. Cable Foxtel in 3181 stopped working last night. F0106. ETA on a fix?