Telstra Outage in Glennons Hill, Nillumbik, State of Victoria

@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .

Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...

@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.

@3wombats Telstra been down, same here back on now

Telstra been down all morning, just came back.

Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓

@AntKaplan @HansOrph Works perfectly! Kids now now annoying me every 5min to fix it. Now, who ran the DoS against Telstra?

Don't think I'll be streaming tonight. Telstra, the company that owns Australia's fibre network got cyber attacked so yeah.

@PaulRebec @Telstra When they move there customer service offshore that bound to haopen

Hey @Telstra Are you broken? Can’t access chat or outages ‘404’. I have no internet at home. I had a day of gaming lined up. Now I have to remove tree stumps and vacuum. 😭

@Telstra I have an outage at 3105 cannot get a respond on telstra app or chat #telstraoutage

Lmao @Telstra is down.

It’s hard enough atm to make a living. Now phones and www are down. #Telstra @Telstra spent 45mins on resetting to find that telstra fault. Thanks for the heads up not!!

@Telstra @stoobii Outage site down as well. This is not NBN I think it is Telstra, and let's be honest, probably China again

Anyone else in and around Heidelberg having internet issues with @Telstra ?

@sarahbr2020 @Telstra DNS issues in all states except QLD and WA. If you know how to change use Google DNS or Cloudflare that should get you going. NBN connection is okay

@Telstra Issue in Strathmore

@telstra @networkoutage is there an internet outage in Keysborough area? Thank you

@PaulRebec @Telstra Yes please THIS. I spent 45mins troubleshooting, reconfiguring networks, rebooting routers... nothing. Even checked NBN status... finally tried to check the Telstra service. Your webiste is down too. Like send us a text, it isnt that hard!

@Telstra been trying for a week to speak to customer service about my account without luck. How do I actually speak to someone??

@northcoasteels @BuchananBlake @Telstra Jump ship!! You’ll feel much better! We did and it’s the best thing we did in 2019. Seriously the time telstra has wasted of my life!! Worst service of anyone I’ve ever had any form of contract/payment with. I’ll never go back.

@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

@Telstra Thanks Ollie for your response. In the service status page, it says “There are no confirmed interruptions in your area” for my address. I will let u know when it happens again. I can say the last one was the 3rd time in the last 1 month or so.

@Telstra pretty bad in a developed country. But we do vote for the National party. So we get what we vote for @PaulFletcherMP

@AKunowski @Telstra I had similar issues getting through a few weeks ago. I was so annoyed I switched to @Optus instead. Much better customer service

@AKunowski Telstra are crooks. Go to amaysim I did. Never looked back

@Telstra Nah I don’t make calls (does anybody) from my landline. It’s about the consent process. I will contact through the app today and likely be lodging a complaint with Fair Trading over the process.

So much for all the support during this time @Telstra it’s impossible to get through to someone, and I’ve tried using the app and nobody has been in touch. Isn’t this a communication business?

@Telstra can you reply to my DM and I’m unable to get a response from anyone through the app. Customer Service is non existent