Telstra Outage in Glennons Hill, Nillumbik, State of Victoria

@thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.

Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst

@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!

@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.

@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.

Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍

Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack

@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.

@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help

@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.

@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

@Telstra how does one fix their MyTelstra app. Not showing anything.

@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

@Telstra im still getting bills yet my service to the area Cable network is over & also a conformation email states my service should of ended. why is this happening. Not paying it tho.

@Telstra What email address should I send it to? However, I very much doubt your overseas call centre will actually do anything until I make a complaint to the Ombudsman.

@Telstra Telstra have taken months to fail to connect me to the NBN. Three times engineers failed to show, multiple txt & calls. No action, no response. Worst company I’ve ever dealt with. Why would you trust them with a handset? Customer support is non existent! Avoid!

@Qldstew @andy_penn Here’s one for you. The Telstra Technician errored and cut my business internet. I called them immediately to fix. 7 weeks later they still working at it, and staff from CEO office involved. #TelstraworsethanCovid

@VirginWarrior69 @Hecktiq Telstra can suck my ****. It takes them literally forever to gain value and then they manage to somehow **** it all walk away within about 3 days

@AlboMP Those pictures are of a telstra copper pit. no NBN hardware there. old asbestos pit aswell, never been touched by the NBN. stupid inaccurate post by the supposed wannabe PM. regular aussies are smarter than this corrupt mob in the "government"

@AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

@mark16pg @abcnews Simple solution, govt should sell the ABC , they sold Telstra, Com Bank ... why not ABC , we could all benefit and suddenly they would have to be more responsible under private ownership or at least slightly less woke .. Problem is the govt to scared to do it

@arian_duraku @Telstra Bruv what’s your problem

@imfallfromgrace @Telstra Starts with a lemon and lime drink, nachos and then I wear my lucky hat and start walking down the hallway to my room like I'm in a stadium to open the door to which I have a fog machine running so I enter the room like the champion that is me. #UpMyGame