Telstra Outage in Glennons Hill, Nillumbik, State of Victoria

When you look back at all the work done in Victoria and all this fwit can focus on is pettiness Obviously she’s never had to deal with something as simple as Telstra or Qantas or a Bank.. fool girl

The irony of @Telstra not having a phone help service where you can actually speak to someone.

Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service

@telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.

Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

@Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.

@Telstra can i have help with an email please?

@Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.

@Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

@Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.

Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet

@Telstra is the internet down in Parkdale, Melbourne ???

@Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

@Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

@AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!

@Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

@marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

@Telstra 2 years too late.. This is **** he long Telstra take to respond to a complaint.

@oce_dylan @Telstra I have been on Twitter for 4 years and I have 3 followers. I fail at social media.

@marcpbailey @Optus @AussieBroadband Welcome to the Aussie Broadband club mate - I was with Telstra before I switch to NBN. Got Telstra to put in my NBN NTU with no contract and then switched over the next day to Aussie and never looked back - good to see these old monopolies get a run for their money!

@Telstra 3. When Telstra replies quicker to a joke tweet than to a customer that actually needs help 💀

Ever notice how @telstra NBN and @apple iPads are a terrible combination.

@Telstra terrible service once again. I rather waterboard my self than deal with your customer service team.

@Telstra terrible service from Telstra once again. I rather Waterboard myself than deal with your customer service again.

A notice to Telstra You mobile service in Adelaide CBD is ****. I have been with you since the bricks. Time for me to move on. 🖕

Dealing with @Telstra is more painful than knowing I'll probably never get to see BTS in concert.

@ricey1212 @Foxtel Not this Telstra customer