Telstra Outage in Glennons Hill, Nillumbik, State of Victoria

@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

@geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.

Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.

@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.

@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!

😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

@Telstra Always. It’s garbage

@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?

Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.

@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time

@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.

@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???

@TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!

@HibiscusHoney17 @Sparkymannz The only reason I use Telstra (Pre-paid - would never touch one of their rip-off plans) is long hours driving in remote areas where theirs is the only (occasional) signal. Otherwise I’d be with someone else like a shot.

@HibiscusHoney17 @PoroMark Converted to telstra in Broken Hill, waited in a queue for over an hour....jeepers, tried registering online but hopeless.... what a drama.

@Telstra your customer service people overseas need to understand a decimal point location is very important.

@nivek1965 Nuh ya have to sign up to Kayo now to watch it. Even if you are a telstra customer

@Telstra The light on the front is always blue. Plugged or unplugged. But when I have the Wifi on my device, no pages are opening. I spoke with my building manager. Not his first complaint. The infrastructure is rubbish.

@anne_idril Greed. Franchise stores targeting easy targets thinking there'll be no repercussions. Thankfully Telstra have taken over those stores again but it should never have gone this far for this long.

@Telstra you got mobile issues in heatherton vic 3202 no internet on mobile phones .! 88 corporate drive Heatherton vic 3202.!

@Telstra It's red. Can't be moved. I'm only 2km from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra It's red. Can't be moved. I'm 2mins from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra the Capertee tower is down again.