Telstra

Telstra Outage Report in Guy Hill, Casey, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Guy Hill, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Guy Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Guy Hill, Casey, State of Victoria 05/13/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guy Hill, Casey, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Guy Hill, State of Victoria

Latest outage, problems and issue reports in Guy Hill and nearby locations:

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • scruffymatt42 Matt Sutton (@scruffymatt42) reported from Melbourne, State of Victoria

    @AussiSassyGob Telstra are the worst.

  • AntB77 Ant (@AntB77) reported from Melbourne, State of Victoria

    @jendudley Telstra told me to stay on cable as they can guarantee better service

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @Telstra your solution of having a 4G sim in your routers for when the internet down is completely redundant when it runs at 1mb/s

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @Telstra seriously you’re an absolute joke of a companythis is the third night in a row my internet has been down and then on top of that you’ve got to pay to enable port forwarding

  • TonySheahan Tony Sheahan (@TonySheahan) reported from Melbourne, State of Victoria

    I’m sure I speak on behalf of many Australian @Telstra customers when I say they’re customer service is an absolute disgrace. I don’t know what @andy_penn & his team are telling the off shore workers but it’s clearly a concern. Telstra’s rating should be that of 0 these days

  • I_SANATAN #Santu (@I_SANATAN) reported from Melbourne, State of Victoria

    My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    @Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie

  • OliverNunis Oliver (@OliverNunis) reported from Melbourne, State of Victoria

    @Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!

  • mike_caridi Michael Caridi (@mike_caridi) reported from Melbourne, State of Victoria

    @Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail

  • JoshDWanless _|øš|-| \/\/@ñł£šś (@JoshDWanless) reported from Melbourne, State of Victoria

    @Telstra and your service and customer service is some of the worst I’ve ever dealt with!

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    @Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini

  • sytrader David M Goll -Dà Wěi #IlikeBillShorten (@sytrader) reported from Melbourne, State of Victoria

    Having to snarf my wife.s personal hotspot coz @telstra ADSL is so ******! We’re being duck-shoved onto @NBN_Australia tomorrow! **** @TurnbullMalcolm and @TonyAbbottMHR for completely ******* up a good idea! You two are so ******* stupid!#nbnfuckup

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • jfcwbrrr jf (@jfcwbrrr) reported from Melbourne, State of Victoria

    @Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • send2mc Michael Cook (@send2mc) reported

    @Telstra Hey Bek, when are you going to check in with me? I still have no service. I've been given 3 different deadlines and they have all passed with no resolution.

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom I live at 576, Sutton Grange Road, Sedgwick Vic 3551. We have mobile internet as our closest landline node is 12km away so stable wire to the premises isn’t possible we are told by Telstra. Our mobile phone signal is constantly interrupted switching from 4-3G

  • send2mc Michael Cook (@send2mc) reported

    @Telstra Hi Tori. I keep getting new times from Telstra. Every deadline has passed and the service is still not available. Even the link you provided had a different ETA than the one you told me. But in any case, they have both passed. What is going on?

  • 456willo 123 Willo (@456willo) reported

    @Telstra Thanks but I should not have to go through this process. If there is an outage and I have used up the data justbloody extend it FFS.useless.

  • 5ukhr4j Raj Singh (@5ukhr4j) reported

    @suhas_sm @Telstra I have never used all the data as i am constantly in a wifi zone. And thats i think why we dont have unlimited data requirements on phones. Even though vodafone does have it. People have constant wifi connections that are unlimited.

  • FremenJack Fremen Jack (@FremenJack) reported

    @Telstra Ha! I downloaded this last week. A very close friend said I’d get in trouble if I didn’t!

  • 456willo 123 Willo (@456willo) reported

    @Telstra My internet is not working give me a phone number to sort it out please?????

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉² (@p_terg) reported

    @sarahmacgirl @Telstra Have you tried calling the store? We’re looking to hook Mast11’s phone up to our account. Will be a problem if we can’t go in there.

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra network gurus, why am I constantly getting Scam SMS's wanting me to go to some Scam web site from phoney telephone numbers about phoney parcels. Can't your network identify & protect against such simple phoney SMSs? If not then your technology is crapp.

  • sarahjansencom Sarah Jansen (@sarahjansencom) reported

    Oh @Telstra you paid for a bespoke software solution for your chatbot app didn't you. Your poor operators and customers.