Telstra Outage Report in Guy Hill, Casey, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Guy Hill, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Guy Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Guy Hill, Casey, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
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Community Discussion
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Telstra Issues Reports Near Guy Hill, State of Victoria
Latest outage, problems and issue reports in Guy Hill and nearby locations:
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jords (@jaejtee) reported from Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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mayank (@mayannkk) reported from Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Maarten IJzerman (@maartenijzerman) reported from Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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👨💻 (@SamJanda) reported from Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
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aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Matt Lalor (@mattylalor) reported from Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
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John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
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Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
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Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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Craft Beer Jay (@CraftBeerJay) reported from Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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Timothy (@timothy_89) reported from Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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Diana (@DiYaqSar) reported from Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
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𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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Cliff (@cliff311069) reported from Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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allegoricity (@allegoricity) reported
@VaniaHolt9 From memory, Wicks was chair of NBN Committee before stepping down for various reasons and the CentralCoast has been having lots of problems with NBN stability… there are only two Telstra/NBN specialist technicians here, others have to do day trips from Sydney … it’s a mess
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the common mans thoughts 💉 (@common_mans) reported
@Telstra Thanks for the follow up , I am still to find the time phone Telstra to fix the issue that couldn’t be fixed whilst I was on the phone in the Telstra store yesterday. Ridiculous bureaucracy and a waste of my time.
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KatAstroFy (@KatAstroFy) reported
Nice one @TelstraAU! Just received a scam call from someone claiming to be from Telstra, went to website to report.. After entering details + clicking on 'submit', message on screen "Misuse of service" "Something went wrong" "Try again later" Hmm, yep 🙄
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Farhan Munir (@farhanmunir) reported
@Telstra intermittent drop outs and slow connection in Normanhurst 2076 since last night. Outage page mentions no planned/abrubt outage. Its impacting the whole neighborhood big time. Need quick fix!
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Scott Newland (@newdaug) reported
Hey @telstra been trying to get internet fixed for over a week spoke to 5 seperate staff (over seperate days) and asked for a it to be escalated no return calls just delays and new time-frames given each time. Really disappointing service can someone help me out!!!
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I ain't buying what you're selling (@AllergicToWoke) reported
@Telstra Hi Telstra, there seems to be a problem with your phone support service. I have been disconnected 4 times now.
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I ain't buying what you're selling (@AllergicToWoke) reported
@Telstra Unfortunately not everytime I either get connected to a support person or get a call back there is silence and the phone is hung up on your end. I have just tried to log another callback. It seems like the support person can't hear me and is hanging up.
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jeffrey verlander (@jeff_verlander) reported
@Telstra area 3038 internet really slow and keeps disconnecting youse say youse are the best internet provider but you ***** can’t keep ur internet up for more then an hr like get ur **** together sorry for bad language very frustrated in ur service tbh waste of money
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Richard Connor (@Gundishy) reported
@Telstra Thanks Laura but a bit of common sense and a Google search would have given it to you. Also a website that refuses to take location details for a hazard is some really bad legal work
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spectreofme (@spectreofme1) reported
@TammyWolffs @Optus that is INSANE! The issues in the last 24-48 hours are the exact reasons people steer clear of Telstra. Hope it's a one-off, but would appreciate some complimentary data.