Telstra Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
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Telstra Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo
(@hugobrown) reported
@Telstra is the network issues in postcode 2223 we haven't had LTE service for week, I tried looking on your website but couldnt see anything. I use telstra card in my laptop. It works fine when I'm in the Sydney CBD
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SlayDHD
(@SlayDHD) reported
@Telstra Will do that now. Ran a speed test and got 700Mbps / 0.7Mbps so obviously an issue. Checking modem health etc now
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Charles Haig
(@charles_haig01) reported
Hey @Telstra when will the 4G and 5G service interruptions in Drummoyne be fixed? The date keeps changing. It was supposed end at 11pm yesterday
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Robspierre
(@RobspierreOz) reported
Hey there @Telstra your interface is crap. I have been trying to contact you for 2 days. Am currently on hold. I suspect that I will be served better by another service. I pay $200/month. Not for much longer.
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https://mastodon.social/@peter_donnelly
(@peter_donnelly) reported
@Telstra The Telstra tower at Blackwood Victoria is down Pass it on to the appropriate group
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Nick Splitter
(@nicksplitter) reported
My PC's internal wifi doesn't pick up the wifi signal from the Telstra router anymore in the new house ... im assuming because of the big wall in between? best recommendations please?
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Blaire Tamblyn
(@blaire_tamblyn) reported
@Telstra once again THE WORST!!! Placed an order on 6 December 2022 and still have not received the product on 1 March 2023. @Telstra are still selling the product online, even though they cannot fill orders FRAUD!
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Chippin’ in
(@TheRealSwifty) reported
@Telstra why do none of your gold service chat agents want to upgrade my phone and lock me back in to your services? I know what’s required. I am a gold tier customer. 10 hours. A dozen agents. And nothing. I WANT TO BE YOUR CUSTOMER! #googlepixel7 #telstra #optus
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Chippin’ in
(@TheRealSwifty) reported
@Telstra For real? Sort your own mess out don’t pretend to value me as a good customer, mess me about for 24hrs and ask me to solve the problem. Is that a joke? #news
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Ryan
(@__rymac) reported
@JB_AU @Telstra tbh they probably got sick of free loaders sitting on grandfathered contracts. The word ‘may’ is going to be doing a lot of work here too. At the end of the day, why is anyone in a capital cities with Telstra? so many better offers on the market which use Telstra’s network.