Telstra Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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Shan (@shanon_p) reported from Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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Dave Ray (@daveray99) reported from Sydney, State of New South Wales
Am I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales
Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.
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Richard (@3bsBruce) reported from Sydney, State of New South Wales
Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales
After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.
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alan jones (he/him) (@bigyahu) reported from Sydney, State of New South Wales
@NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.
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PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales
@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
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Jamie (@scibidoo) reported from Sydney, State of New South Wales
@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales
@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales
@yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales
DAY FIVE trying to get some customer service from @Telstra!
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Chloe Mason (@open5book) reported from Sydney, State of New South Wales
@Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS
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Richard (@3bsBruce) reported from Sydney, State of New South Wales
Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
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Robin Leonard (@robin_afd) reported from Sydney, State of New South Wales
Woah Telstra outage
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Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, State of New South Wales
@bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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James Henderson (@jrihen) reported
So I’ve called @Telstra back only to be told they’ve knocked off for the day. The CSR attempted to call me back only once, I unfortunately missed it. Absolutely woeful service from the national carrier. #platinumsupport
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Jayne Persian Dr (@jypersian) reported
@CC___Raider @Telstra the chat is a robot, the phone people are awful when you finally get onto them ... sigh
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Kirsty 🦊 (@FoxyGamerGirl_) reported
@Telstra It's horrifying that you can claim that to be either support or service. Even after this was "escalated" 3 days ago, and I have still had no contact. Given that you have read Jess's response it shows you are aware of the issue. it's really not that hard to understand/resolve 2/2
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Powerful Sewer Rat (@LisaGlass200) reported
@carolduncan @Telstra Interesting. A friend tried to get @telstra to fix her 89 yo mum’s landline. They took 16 days with my friend calling every day to beg them to get it done. Mum died on day 14 without being able to talk to her daughter.
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James Scott (@wakingtothewoke) reported
@Telstra how pathetic is your add during the NRL ... ******* stop ripping people off to waste money on dumb **** adds
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Marg K (@acerbic_comic) reported
@carolduncan @macmanm @Telstra You shouldn't have had to Tweetshame them to get service but it often does work.
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eddie synot (@EddieSynot) reported
@jypersian @Telstra They’re doing my head in lately. New phone but making it impossible to find out how to return my old one and have charged the fail to return fee. Infuriating.
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James Henderson (@jrihen) reported
@Telstra have now manually provisioned Telstra One Number, so now I’m paying for the service, but the devices are still stating I’m ineligible. On top of this, the CSR hung up on me and I don’t know what to do next!
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Jethro Sercombe (@jethrosercombe) reported
Today I spent 3 hours waiting on hold with @Telstra until their office closed. I was trying to get mums phone back on, she has a neurological condition and forgot to pay the bill. Her fall alarm is connected, she has priority assistance. Here’s the **** show I encountered.
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Katelyn (@aussiegal10) reported
@johnsy123aus @jackopew Same. Although it took me ages to cancel it, through Telstra.