Telstra Outage Report in Hazelwood, Latrobe, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hazelwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hazelwood, State of Victoria
Latest outage, problems and issue reports in Hazelwood and nearby locations:
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bea 🏳️🌈
(@itzabeayo) reported
Received a call from a woman in what sounded like a VERY noisy call centre, claiming to work for “the security department” at @Telstra. Apparently there’s been a “major security issue” with my internet….
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Margaret Samuel
(@CelticSeaWitch) reported
@Telstra Blackmailed into paying direct debit so that u can have internet in 24hrs then to be told by another it’ll take 3-5 days….. all lies for an existing customer who simply wanted internet at new address
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Simon Froiland
(@froiland_simon) reported
@roobiefox I’ve worked for Telstra, and I’ve been a customer. I avoid them like the plague. Disgraceful and arrogant company with absolutely no soul at all. The biggest scam: having the Australian tax payer build it, then sell it to them again with their float. Wtf is that?
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Jason Andrade
(@jasonandrade) reported
@Telstra Nope Lee. Since that’s not exactly something you have a choice about when you’re using an app. I look forward to debugging this identity issue as a customer though. Always a fun way to burn time..
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Rusty Daemon 👨💻 🚴🏾♂️ 🎵
(@DaemonRussJ) reported
@sallymcmanus Yep, Belong (Telstra) has essentially doubled the price of their prepaid basic mobile plans with no change in the service offering.
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Carsten Balzer
(@cbcolac) reported
@KoparaFallsKid @PeterLuxmore @PaulFletcherMP Tip. Look up Belong. If your phone is unlocked....they use the Telstra network (they are owned by Telstra). There are plans from $15 and up depending on data usage and international calls for $5 extra if you need them. You can request a SIM card free of charge. Works for DSP too
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Adrian
(@adriandonaghey) reported
@Telstra Customer 3 decades. Planned the new connection to house weeks before move. Move - no connection. Need to wait 13 days for technician. Backup wifi is slower than dial up. Raised complaint, left in the dark. If there was a viable alternative I would move from Telstra.
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Rusty Daemon 👨💻 🚴🏾♂️ 🎵
(@DaemonRussJ) reported
@sallymcmanus Yep, Beyond (Telstra) has essentially doubled the price of their prepaid basic mobile plans with no change in the service offering.
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Media_guy
(@Media_Guy22) reported
@roobiefox Not the bug.. it is the feature! lots of time and effort goes into ensuring that you as a Telstra customer never actually receive any level of customer service.. It is your money they want, not your engagement.
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QuietlyInsistent 🌏🌡️📈🇺🇦
(@DLoweryAU) reported
@SimianPseudonym @Telstra Can you check your acct to see if it's gone out? We know it'll be a glitch in Telstra's billing system but might speed resolution if you have proof.