Telstra Outage Report in Hazelwood, Latrobe, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hazelwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hazelwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hazelwood, State of Victoria
Latest outage, problems and issue reports in Hazelwood and nearby locations:
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
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🐅🏆 TraralgonTiger 🇦🇺🍺
(@TraralgonTiger) reported
from
Traralgon, State of Victoria
@GregGibbo28 Was it a verbal threat on telstra app or did you lodge a complaint online with ombudsman?
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
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🐅🏆 TraralgonTiger 🇦🇺🍺
(@TraralgonTiger) reported
from
Traralgon, State of Victoria
@Kareeming_1 @murzo_4 Got this same **** a few months ago with a Foxtel Now overcharge. Got sick of the BS, logged an issue with the ombudsman and got refund within two weeks. It was like the Telstra operator was dealing with 10 calls at once
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
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wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
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Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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carlovito
(@CarloPetrovich) reported
how about those guys in offices that have odd offices and no one knows, same **** just different dna batch, they all get sodomized its one of the things that the italians and greeks do eastern europeans its a master slave configuration, see that guy in telstra...
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Xr globalised
(@sarah_andros88) reported
@Telstra come tomorrow their are going to be a lot of ppl haveing network issues
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Amy-Rei Stephens
(@MsAmyRei) reported
@maximum_sincere Not sure why you can't, you should be able to ask set a disconnection date for the service, just say you're moving to an area that can't be serviced by Telstra. Closing an account entirely is different, and you probably can't request that because of pro-rata charges.
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KX's finest
(@radkickflips) reported
@maximum_sincere Sounds insane (because it is) but if you need anything done, most Telstra shops are the best way to get support. Live chat has such incredibly mixed quality.
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magpie
(@Peter217945) reported
@Omnicentrist I did that when I brought this phone. But having this ridiculous problem Recharging either via My Telstra App or online on Laptop. Cannot Type anything in any fields that the Telstra Webpages pop up via their My Telstra App on Phone. Nobody seems to know what the sudden glitch is
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💧Ross Hageman
(@HagemanRoss) reported
@Telstra I'm on phone to call centre again. If I have same problem I will send message
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Kate Beck
(@mummabeck) reported
@Telstra Hi still out. Had someone call this morning to check but no idea given of when it will be back on. So we are up to day 4 of no wifi which makes running a business very slow
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Real Eyes, Realize, Real Pfize
(@Wolverinebooze1) reported
@maximum_sincere Telstra are ******* garbage. Best customer experience I've had with them was when I cancelled my internet.
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Sharon Reberger
(@SharonReberger) reported
@AnnastaciaMP letting you know @Telstra is now using COVID 19 for QLD as an excuse not to action a fault on the NBN service in karalee. (Telling us they will not attend for 14 days after initial appointment was for today & they didn’t show)
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Omnicentrist 💉 MicroChip🆔️1984
(@Omnicentrist) reported
@Peter217945 Telstra have had issues. It billed me 4 times the other day. Doing a manual recharge. 7 days to get my money back. I like prepaid. I go Telstra because it has the best regional coverage, nothing else competes.