Telstra Outage Report in Hazelwood, Latrobe, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hazelwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telstra
Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (47%)
-
Phone (32%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hazelwood, State of Victoria
Latest outage, problems and issue reports in Hazelwood and nearby locations:
-
Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it
-
wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support
-
Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.
-
🐅🏆 TraralgonTiger 🇦🇺🍺
(@TraralgonTiger) reported
from
Traralgon, State of Victoria
@Kareeming_1 @murzo_4 Got this same **** a few months ago with a Foxtel Now overcharge. Got sick of the BS, logged an issue with the ombudsman and got refund within two weeks. It was like the Telstra operator was dealing with 10 calls at once
-
wombat lyons
(@wombatlyons) reported
from
Trafalgar, State of Victoria
@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts
-
Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.
-
Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.
-
Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓
-
Dannii
(@Dannii_Taylor) reported
from
Trafalgar, State of Victoria
@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Col
(@ColBoyes) reported
@Telstra hey. Firstly, the payment tab is not working for me on your app. I’d like to pay my upcoming bill in a browser. Everything online redirects me to the app, Where the payments tab is not working for me. How can I pay my bill in a browser please. App not working for me.
-
Margot McLennan 🌻
(@Gotwat31) reported
@Telstra useless one day, PATHETIC the next. NBN out more than on so zero home phone or wi fi SINCE FRIDAY. But zero local issues!!! Perhaps the lack of communication impacts this??
-
Matt H
(@Matt_H_UK) reported
@brettg1974 @Telstra When I lived in the countryside in the UK I had a 4G home broadband connection with an antenna on the roof. There was a section in the modem settings which showed the signal strength to the cell tower which helped to position the antenna. May be worth seeing if it has that?
-
ObviouslyMelShoe
(@mel_shoe_obv) reported
@Telstra Just wondering if you actually want customers? Have been one for ten years. Need to upgrade my phone, tried to make an appt online (want to see if the phone fits in my hand) system was down. Went into store, told they dont have anyone available and wouldn’t let me look
-
Matt Thomas
(@MattThomas1405) reported
from
Benalla, State of Victoria
Having given Telstra a spray earlier I should acknowledge that they got onto the issue and had it sorted by mid afternoon.. which was awesome.. Not so awesome that I had to go via Twitter.. but squeaky wheels I guess
-
BrettG
(@brettg1974) reported
@Matt_H_UK @Telstra This is supposed to be 5G, but only ever gets 4G. My mobile phone with a different provider is fine though. It worked well for months, and now suddenly it's unusable. I think I'm going to cancel tomorrow!
-
Louise Ives 爱露露
(@jesuisloulou) reported
@Telstra you absolutely stink by forcing customers to pay by direct debit even those of us who’ve never been late paying a bill. We never gave you permission to withdraw money from our private bank accounts yet you do so with impunity. It’s disgraceful. #telstra #auspol
-
MKAU l TheMayhemAU 🔴 streaming soon
(@StacefaceMayhem) reported
Sorry streams might be erratic this week moving from @Telstra ( just bad) to Aussie Broadband and it's messy ATM 😭🥹
-
Louise Ives 爱露露
(@jesuisloulou) reported
@Telstra and PS: Yea, you ARE forcing customers to use this method because when trying to cancel it, the customer receives the message that the customer’s service will be impacted by the cancellation. This is coercion of the worst kind.
-
Louise Ives 爱露露
(@jesuisloulou) reported
@Telstra Well, I’ve never paid late! So I shouldn’t be penalised for those who do. Pass on the feedback by all means but I know it’ll come to nought. @telstra does what it wants and to Hell with providing good customer service.