Telstra Outage in Trafalgar, Baw Baw, State of Victoria

@CaseyBriggs @mscott Wish i could watch the news and feel informed but @Telstra have had another drop out and so far 20 minutes on hold, it might be Monday before help. Why dont i work from home in COVID 19, 3 months of unexplained and unfixed dropouts

@Telstra return to giving people help when they call 132000 or discount our bills for the absence of customer support

We waited all day for @Telstra to call (like they said they would.....). But there was no phone call. C’mon guys - please get your act together and provide me with the service that I’m paying for. Kthanx.

@Telstra_news @TelstraEnt @Telstra are usually pretty quick to contact you when you don’t pay for their service...but they’re pretty bloody slow when their service sucks and you make multiple requests for assistance. Cmon, it’s 2019 and a week w/out internet shouldn’t happen

@dilemski @Telstra @Optus Actually make that 5 days. It’s been five loooooong days waiting for resolution.

@dilemski @Telstra Yeah I know. After 4 days it’s still not lit. I’m using my mobile as a hotspot. Thankfully @telstra are “working on it” *insert rage-filled sarcasm here*. I should have switched to @Optus instead of trusting Telstra to provide a decent service. I’m sure they’ll charge me for it

@Optus Thanks Jono. I freakin LOVE your network and have never once had an issue Optus and should not have signed a new bloody contract with Telstra...lesson learned.... 😓

It’s taken 53minutes for a Telstra live chat representative to tell me that the fault is with my modem.... God I hope that’s the worst of it.

@Telstra Hi, I’ve been doing this since you sent the tweet, and I’ve spoken to about 6-8 different people who keep escalating my case after realizing I have issues with my mobile data, not the NBN. I don’t know why I have to keep repeating myself for the same ending, no bloody data!!

@Telstra hey Telstra, Got my NBN connected on the 30th. Just got an email bill for 635.81 dollars for 4 days of service? You sure our details weren't hacked when your network got the denial of service claims? dm me.

What the hell are Telstra up to.... That big internet outage yesterday, I wasn't affected now suddenly I am tonight 🙄 something shady And trying to contact them online let alone on phone is impossible. Oh well plugging in my DVD player and going to watch some 90s sitcoms.

My NBN (signal) has been down two hours ??? 😤 @Telstra @NBN_Australia

@SpruceMR6 @Novaix_ Ever seen a grown man **** more cords than a Telstra contractor on a public holiday

@Apple Why is Australia limited to the 3 rip off carriers (Telstra, Optus & Vodaphone) for Apple watch Cellular? If you dont pay huge $$ to the big 3 for your phone, you cant have cellular watch function. Poor. Allow the cheaper carriers access! #auspol #monopolies #restraintoftrade

@Telstra When I try to use the app messenger to get support for NBN, it says the chat service doesn't support FTTC. When I call the helpline it sends me back to the app messenger. I need support?

Fix your ******* issues you over priced piece of **** company @Telstra

@Telstra Once again we have lost connection to the NBN. This has happened 5 days in a row, and the smart modem is useless, there is no back up at all. We keep getting told that it’s an outage, even though the outages page says otherwise. Telstra app also terrible getting back to us.

@Telstra I’ve been on messenger to over 10 hours with Telstra. At one point the person they are “hardly working on my issue”. Is the support being run by the Hackers now @Telstra ?